For me, the most important thing about an appliance installation team is respect -- respect for my time, my home and of course my new appliance. Hugo and Alex were respectful and then some when they came to install our new microwave today, just 100% professional. Not only did they arrive in a timely manner, they were friendly and kind, and worked quickly to ensure as little disruption as possible (I was tending to our baby daughter while they worked). You can tell they care about the work they do. They left the area spotlessly clean, and we now have a brand spanking new microwave. Thank you Hugo and Alex! read more

I just had an air conditioned installed by Alex and Hugo! They did a fantastic job and left everything in perfect order. A huge thank you for being on time! I highly recommend Hugo and Alex - they are very professional and also very friendly! read more

Hugo and Alex came out today and installed my new AC unit and did a killer job. They were polite, professional, strangely quiet for a pretty heavy duty install job and they left the place cleaner than they found it. The last AC unit I had installed (by another group) came with some awesome free wall damage, a pretty obnoxious mess and developed a lovely squeel in just a couple years of moderate use which has prevented me from getting a sound nights sleep in weeks. Not only did Alex and Hugo install my new unit quickly and professionally they actually repaired the wall damage the last group did without me saying a word. Its super easy to do a crappy job and get away with it so its always nice when a group goes above and beyond just because that is how they operate. I would absolutely recommend Hugo and Alex from Feder's Distributors for any appliance installation. read more

Hugo and Felipe delivered and installed our new oven. They were punctual, careful and professional. They put in the oven quickly, ensured that it was working properly, and cleaned up all the dust and debris. They handled everything smoothly even though there was a bit of tricky adjustments required since the measurements of the oven didn't match what we'd expected. (It was measured and purchased by our landlord, we accepted delivery and were present for the installation.) The oven works great, and I'm sure it was a fair price. read more

Hugo and Felipe just came by to replace and install our A/C unit. They were kind, respectful, clean, fast and efficient. They swiftly removed the old unit, made adjustments for the new one and we're able to install the new unit and test it promptly read more

Hugo & Felipe were great. Friendly, professional & polite. Im glad my employer uses Feder's for all their appliance needs,

Hugo and Felipe did a fantastic job on installing the ac unit. I would highly recommend them for the quality and service!

Max & Raul installed an LG AC in one of our units & did an amazing job. They also delivered a fridge to another unit & inspected an old AC & Stove for me that I had questions about in a third unit. They communicate clearly & are very responsive & helpful. The office called to remind me of the arrival window & for updates this morning before the guys arrived. Excellent customer service,work and installation. The guys were really nice & worked great as a team. Thx so much for helping us again. Joe was our contact initially & he was also very helpful. read more

No return policy? Just bought a fridge and the freezer doesn't work. He said to "unplug it and try again"... Nope. It's a lemon. It happens, but at least stand by your product! "We don't take return. Go to manufacturer and deal with them" Thanks. I'll NEVER shop with you read more

Our fridge died and we needed a new one. I called around and basically got the same price for the KitchenAid one we wanted, but Feder's had one ready to deliver in a couple of days. Janice was very helpful, and set up the delivery. Two men came and hauled out our old one, and brought in the new one. I watched them for the most part but one of the men asked me not to because 'it makes my partner nervous'. So I turned around and started working on my laptop. After they left, i noticed that our molding was a little dinged up. I called and was told to send pictures, which I did. The next day I called to follow up and was told that 'we met with the delivery guys and they said they didn't do it.' Shocking. After some back and forth with the manager who was incredibly rude, he finally agreed to send them over to take a look at the damage. The same delivery guys came over, took a photo, and left. I haven't heard from anyone since. If you live in a rental and it's not your property, great. But if you're an owner and care about damage to your interior, I'd go elsewhere. That's what I plan to do next time I need an appliance. read more

Hugo and Felipe helped me to replace and install a new dishwasher. They are great! So nice, helping and fast. They went out of their way to help me and even showed me how the machine works before they left. I would absolutely recommend Feder's to anyone that is looking for a quick and good help! read more

Had the pleasure of having Hugo and Felipe instal an a.c. unit. They were both respectful and professional. Got the job done fast. Thanks to both... read more

I've been a customer for 9 years. I've purchased microwaves, a dishwasher, and a refrigerator. Yesterday, I had a new microwave installed by Jose and his assistant. Smooth, professional, as always. Jose is a gem in a business otherwise filled with scammers. Joe at the office always gets the job done. read more

Talked to Joe over phone to order and install 2 air conditioners for my apartment. I checked on line his choices and I liked what I read,liked the prices quoted and ordered them. Hugo and Alex were the friendly installers that called ahead ,arrived,installed quickly, and cleaned up all in a professional timely manner.Would recommend and use again read more

I had my old worn out stove removed and a new one installed today! The process was quick and easy, no hassle, no mess. The workers Hugo and Felipe were not only diligent with their work, but they were kind and helpful in explaining how to use the new one i ordered. Great People Great Results! read more

Bought a washing machine from them for a good price. One week later it broke - a total lemon, and they were no help. They told me to call the manufacturer. I would not recommend . Maybe they sell the appliances cheap because they are discontinued or lemons. Don't waste your money! I have been through nightmare and the washer ( under warranty cannot be fixed) and the manufacturer won't take it back. When I told the guy at Feder's could I return it , he said no and that they have the same problem with other appliances that break down all the time and they cannot return to manufacturer. NO customer service and no guarantee that what you are buying will work. I should have stuck to BayCities, a little more expensive but all the customer service in the world. That's what I get for trying to save a buck. read more

I rely on Feder's for great service and competitive pricing. We buy around 6 appliances yearly and I alway go to Feders. They consistently get us good results with our tenants with good quality appliances, smooth delivery and installation, fair prices. I recommend them and almost never even bother to shop elsewhere. read more

Bought my refrigerator from them. Got it delivered the next day. Delivery men were quick and professional. They were very careful and respectful among my furniture which I admire. read more

As far as Feders Dist goes I would rate them a "FIVE." They were very professional and accommodating regarding a special need I had for a room air conditioner in September, off season. The installation they arranged was great. George had great product knowledge and customer service and was able to thoroughly explain the product. The LG 8000 BTU room air conditioner: I would give a "THREE": Tends to be noisy Airflow is difficult to adjust and adjustments are limited On the energy saver cycle, it tends to shut off and come back on repetitively. Bottom line, Feders is very good to deal with. They do have an excellent product line. I did not have many ac units available to me anywhere due to it being the end of summer. read more

our washer crashed, could not be repaired economically and we were advised to contact Joe at Feder's. Next day we met Joe, at the warehouse/showroom and he helped us choose a new washer for our business....even more importantly delivery was scheduled for next day. Installation and removal of the existing washer was seamless and overall this was a true 5 star customer service transaction throughout...sure there is no on site parking and no luxury store,,,,but you do get friendly, informative, non pushy personal service and a great selection of appliances at good prices....that works for me every time and I will be back when we next require any appliance read more

I only have great things to say about the company especially about Hugo and Felipe. They stopped by to install our AC even though it was late in the evening and were so courteous and thorough. I'm really happy with the service provided. Because of them, I will definitely use them again and recommend to friends! read more

I heard back from Marcus at Feders and have discussed the problems with him. He was very respectful, apologized for the damages, and sent reimbursement for the repairs. read more

Feder's is the only place I shop for appliances because of their impeccable customer service. I have purchased a washer, dryer, dishwasher and refrigerator from Feder's. HUGO and ALEX did an incredible job with my most recent delivery and install! They were both incredibly professional and took extra care to install the appliance without damage. Highly recommended!! read more

Hugo and Alex installed my new fridge quickly, and wiped down the floor after. Thanks!

The installers, Hugo & Alex, showed up on time and did a great job installing a new oven and microwave. They replaced the old gas line that had a janky shut off valve with a new one, leveled the oven, and made sure oven, stovetop, and microwave worked. Overall experience was quick, clean, and professional. read more

Feders delivered our new oven and I have nothing negative to say. Hugo and Alex were fantastic. Our apartment is small and they took great care in such a tight space. Very friendly, timely, and overall great service! read more

Five-star service. Highly recommend this group for any appliance installation. Hugo and Alex were timely, professional and did a top notch job installing a dishwasher on the second floor of a walk up apartment. There were a couple tough parts to navigate with the stairs and narrow kitchen, yet they managed to instal the unit with ease and didn't leave a scratch. read more

This place is horrible!!! Joe the manager and his assistant Janice also a sales lady are terrible people and terrible business people. I bought a new refrigerator from her after buying numerous appliances from this hell hole and they sold me a used fridge at a New fridge price that didnt work and the temperature didnt work. Went to ask for a refund or a new fridge and was told as comsumer and after speding 1300 hundred dollars that i had to call manufacturer myself and have them come deal with the fridge. DO NOT BUY ANYTHING FROM THIS PLACE!!! JOE IS A JERK AND JANICE IS NOT ANY BETTER. THEY TOLD ME TO BEAT IT AND DID NOT GIVE MY MONEY BACK. Now i dont have a fridge and the loaner they gave me went out as well. My clients have to eat warm food and warm milk and juice now. Ask them what is there policy on returning items that don't work before you buy anything...I have never spent my money for someone to tell me and my company to go to hell. Not nice people would not send my worst enemy there. Very sad day i really liked this place. Dont buy anything here!!! You will be sorry. Told me the manufacturers dont test or plug up appliances before they sell them to distributers so when they get them meaning Feders their selling blind appliances hoping they work to paying customers. Smh bad business all around....dont do it!!!! read more

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Hugo and Felipe were prompt and even allowed me a few minutes to clear out the old refrigerator. No rushing, very patient and professional. I admire their efforts in getting both the old and new refrigerators in and out of our awkward doorway. Also very impressed with how they got them up and down the steep stairs safely. They know what they're doing and not to mention brave. A sincere thank you to both of them and their supporting team. Cheers, Steph read more

I am a property manager and I but a lot of appliances. Joe always great advice on the most durable for the least money. Hugo and Alex just delivered a laundry pair, and they could not have been more helpful, knowledgeable and charming. The prices are very competitive, and they always know when and where your stuff is going to be delivered, not the dreaded 9-5 window, but literally Hugo calls and says I will be there before 930 and shows up at 915! Amazing! read more

I had a dishwasher installed by these guys this morning (Hugo and Felipe). They showed up super promptly -- pretty much first thing in the morning during the delivery window given to me, far earlier than I expected. I wasn't even home so they waited for me for about 15 minutes, which I heard no complaints over. After that they navigated my apartment's strange layout and moved around some items to get to plumbing, very quickly and professionally. They were done super fast and were super nice about it, and it was overall a very nice delivery and install experience. My dishwasher is now washing dishes as we speak. read more

They are amazing for bundle deals. My clients have purchased numerous appliances at this distributor. They are courteous and professional. We continue to use them and refer them. Thank you. read more

Amazing experience! Hugo and Alex were super prompt, arriving 15 minutes before the delivery window. They were friendly and swift, taking care of the removal and re-installation of a new dishwasher in less than 30 minutes. They test-ran the dishwasher to make sure it was functional, and even wiped the floor afterward. They're terrific! read more

Hugo and Felipe delivered our new range oven, they were very prompt with the given delivery time window, offered to sweep and clean up all the gunk that was found on the floor underneath our old oven, and they installed the new one very quickly. Very professional, would recommend Feders to anyone looking for a new appliance. read more

Very pleased with the thoroughly professional response we received from Feder's when we needed to replace a moribund cook top. I made a mistake on the measurements and Hugo and Felipe quickly came up with a solution for the problem and were back the next morning with the appropriate cook top. They took great care with the work needed to enlarge the space and then installed the new cook top quickly. Best of all, they cleaned up completely after themselves. Excellent product and work at a very fair price. read more

Another on time and friendly delivery from Hugo and Alex! They even cleaned up the mess left behind and underneath the old fridge by my messy tenant. I can always count on getting a great deal from Joe...and have been for years! If you need any appliance replaced this is the place to go, just ask for Joe! read more

We purchased a gas range from Feder's. We found what we wanted at the right price and delivery within a week. On delivery day, Eric and Jose called in the morning to tell us what time they would be at our home. They arrived right on time. They removed the old range and brought in the new one. They were very careful to not bump into our furniture. They hooked up the gas line and spent time showing me some of the features. They even set the clock! They were very courteous and were quick and efficient. read more

Hugo and Felipe knocked it outta the park for me today!! They were very friendly and extremely fast. They took the time to set everything up proper and let me customize the height and depth of our new appliance! read more

Hugo and Felipe delivered and installed a new a/c unit in my apartment today. They did the job very quickly, professionally, and efficiently!!! They are absolutely fantastic. They went above and beyond to make sure that the unit was installed correctly and was sturdy and functioned properly after installation. They even made sure to patch up any cracks/holes around the unit, so that no cold air escaped from the apartment and vice versa. I also really really appreciate how clean and polite they were. They made sure to lay out plastic everywhere so not to dirty the carpet, and they even wiped off the area so that dust/dirt from the old a/c did not fall into the apartment. They were also so polite, friendly, and funny! What an awesome and professional team! I really appreciate their amazing work. Thank you guys!!! read more

If I could give more than 5 stars I would. Hugo and Felipe were our technicians. They were absolutely fantastic. Even though it was a very late night for them, they still came and fully installed our window air conditioner with smiles on their face. They were extremely thorough, efficient and so polite. We really appreciate the service and couldn't be happier with our air conditioner. We highly recommend the company, especially if Hugo and Felipe are your technicians. These are the types of people you want representing your company, thank you guys! read more