Sam is the best! He helped us with our Pacific Kitchen & Home appliance purchase and made the entire experience easy from start to finish. He was knowledgeable, patient, professional, and took the time to answer all of our questions without ever making us feel rushed. You can tell he really knows the products and genuinely cares about helping customers find the right appliances for their home. Excellent customer service and a great experience overall. If you're shopping for appliances, definitely ask for Sam. Highly recommend him -- 5 stars! read more

We purchased the refrigerator from Franc. We like the product and the service. Franc made the purchase so easy and efficient. Now we are buying the stove top and oven from Franc. Highly recommended!! read more

This place was pretty amazing, beats going to an actual Best Buy... And their prices are way better as well. Sam was a delight to work with. And even had a smile on his face the entire time... and so close... Now the updated bad part of the review. After having a Best Buy geek squad guy come out and check that everything was ready for the install, including the sizes, of what we should order for this space that we were going to fill with the new washer and dryer..... The installers came out, and first of all, didn't have the pedestals that we thought we ordered, which we made very clear that we wanted the washer and dryer higher like they had on the display. We even talked about them with the salesman when we were there... Well, those weren't delivered. And they said they couldn't install the dryer as apparently the geek squad guy missed that gas line hook up is old and would need to be replaced before they could put in a new dryer. So bottom line, this has turned into a nightmare for us, now... especially since we thought it was going to go so smoothly. And we're hoping Pacific sales along with their father company. Best Buy will correct this to our satisfaction. Will let you know if that happens, but I've lowered the rating for now read more

Pacific Sales Kitchen & Bath - Appliances Near Me - Chatsworth, California

Wife and I went in looking for an electric stove and was immediately greeted by the store manager Frank. Frank was extremely helpful and not a pushy salesman. I highly recommend you reach out to Frank. He hooked us up with a SUPER deal on a floor model. Delivery was quick and the new induction LG stove is working like a charm. Thanks again!!! read more

Pacific Sales Kitchen & Bath - Floor model. no scratches, all the burners work perfectly. glass top and Interior is spotless. Thanks Frank!! - Appliances Near Me - Chatsworth, California

It was an excellent experience we had in the purchase of our washing machine, Carlos helped us with all the questions and in the same way helped us make the most appropriate purchase for us. Thank you Carlos. read more

Frank was easy to work with and provide valuable information during the purchase. Frank was easy to work with and provide valuable information during the purchase read more

Sam was my Salesman, he was very knowledgeable about all the products we were interested in. Very friendly and made our visit a most enjoyable one. read more

Back again to make another purchase and return 2 things. Sam, Esteban, and Natalia are all great and helped us get what we came for and return the others. They have a nice selection. Prices are good. You can make any purchase and they hold your items until you ready for install (even if it's for 6 months or a year). Love that! Thanks all! read more

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Great service! Carlos Ramirez So knowledgeable. And respectful. He took his time and unfortunately you don't have the item I wanted. I was very impressed. I will come back. I have all my kitchen appliances through folks. read more

Sergio was awesome extremely helpful and knowledgeable. For example he took the time to listen and understand the needs of the customer. Therefore we are motivated to continue this relationship. read more

Absolute best service - I needed a new dishwasher and fast. I looked everywhere and was getting overwhelmed at all the places. Sam Picon made is all so easy and helpful. I told him what I wanted and the budget I needed. He did just that and more. Thank you!!!! read more

I came in looking for a Toto washlet toilet after visiting Japan. After doing some research, I saw that Pacific sales had some. I ended up going over there and meeting Alan. He was very informative. He gave me all my options of what I was looking for. Definitely helped out on making the decision of buying one. would highly recommend working with him! Definitely will be coming back here for future items read more

Memo and Frank both of them were very courteous and helpful. They explained thoroughly all that is to know about the products.

Great store to shop for appliances. Their employees are very nice and they always go above and beyond to try to help you. We've been buying all of our appliances from them. Our salesperson's name is Frank and he is very knowledgeable and very helpful. I would recommend this store to everyone. Thank you Frank read more

Sam provided excellent customer service, I'll definitely come back and recommend his services to all friends and family.

ask for Sergio! He is the best. He has helped us with kitchen and bath projects for over a decade

We love everyone at Pacific Sales. We always come back and Sam, is amazing and very helpful.

Just had a new dishwasher installed and honestly, I wasn't expecting to write a review, but Frank made it impossible not to. From the second we made the purchase, he went above and beyond to make sure everything went smoothly. He followed up multiple times before and after delivery, confirmed all the little details, and made sure we gave the thumbs up! Most places stop caring once the sale is made, but not Frank. He actually cares that you're happy, and that kind of service is rare these days. It felt more like working with a friend than a sales rep. If you're thinking about getting appliances and want a stress free, almost perfect experience, ask for Frank. Seriously, he's the best! read more

Pacific Sales Kitchen & Bath - Dishwasher after install. - Appliances Near Me - Chatsworth, California

Carlos hooked me up with a microwave and trim kit replacement in short order. Ask for him anytime!

Frank was excellent! He was knowledgeable and helpful. Also Sonia at the front was amazing as well!

bought our fridge lg here. now got the best deal on new washer and dryer bundle with free instalment plus ladwp does their rebate on it. highly recommend pacific sales. I did my hw and the guy who did our order and sales said yeap it's the best ones I picked from research. read more

Sam was our sales representative. Talk about a hassle free experience from beginning to end! He was very knowledgeable about all the brands and as well as their strengths and challenges. He helped guide us towards appliances that fit our needs. The cashier staff was also friendly and helpful. Would definitely recommend! read more

Carlos the service rep was extremely knowledgeable and patient. After going to other retail stores, we ended up coming back because of the service and the wide selection of appliances. Pacific sales in Northridge had a much better selection and quality than all the other retail stores that we shopped at. We came back the very next day and although Carlos Ramirez was not in, Frank the store manager continued with excellent service. And gave Carlos the credit for the sale. We ended up buying a new fridge, stove and dishwasher. Not only did we get excellent Labor Day discounts, but we got an additional bundle discount for purchasing 3 Samsung products. This pricing beat HD, Lowe's and Costco! Respectively, Ruben read more

Allan was great in helping select refrigerator and Natalia and Sofia were fantastic helping at check out.

Sam, Frank, and Sonia did such a wonderful job walking me through all the major appliances and help me decide on what we wanted to purchase. We felt so comfortable with the process we bought an entire package of high end appliances that was close to $40k. You can buy from other dealers but love Best buy stands behind their products and have amazing customer service. Thanks guys and girls for all your help. read more

Sam and Carlos was very helpful. Place and nice and clean. Bought a Speed Queen washer

I had a very positive experience with the sales representative at Pacific Sales. They were exceptionally helpful and knowledgeable, and I highly recommend their services. read more

Pacific Sales Kitchen & Bath - He explain all what need very helpful - Appliances Near Me - Chatsworth, California

Sam Picon is excellent and so is Sonia Fernandez. Very friendly and helpful in so many ways. I wouldn't find any place that can match the kind of service that they offer. read more

Sam at Pacific Sales in Chatsworth was very knowledgeable and helpful. I have previously bought a washer, dryer and fridge from this location. I continue to shop here because the experience is always positive. I highly recommend Sam and Pacific Sales in Chatsworth. read more

Walking in to buy replacement fridge, Sam helped us make easy decision between open box and in stock purchased, and secured fast delivered time slot. Front desk staff are pretty nice with payment process. Highly recommand this place for your home appliances need read more

We appreciate this store. It is not our first purchase here. The salesman offered help but did not hover. He was knowledgeable and answered all our questions. When we were turned over to the sales associate who handed payment, she was very pleasant and walked us through all our options with ease. read more

Sam provided excellent customer service. He helped us pick a washer and dryer quickly with his knowledge and expertise.

Highly recommend Pacific Kitchen and Home -- especially Allan. He made the entire experience seamless. Professional, knowledgeable, patient, and zero pressure. He answered all my questions and made the process feel easy and efficient. If you're shopping here, ask for him. You won't regret it. read more

Better than Good! Excellent!! The guy at the Van Nuys location was extremely helpful in identifying my needs, and despite that store not stocking , or being able to order what I needed,he told me exactly where I needed to shop to fit my requirements. That saved me a lot of research. I will return to Pacific Sales for all future appliance needs! I can recommend that store to everybody. Especially anyone who wanted to shop local, and avoid doing business with the big box outfits. read more

Sergio at winnetka location was very helpful and knowledgeable. He patiently listened and answered all my questions. I purchased all my items through him. read more

Excellent service , Allan was very professional and caring , He explained everything really well, it was a pleasure dealing with him

Anytime i need Kitchen or bathroom related items Pacific Sales is on the top of the list. I have so much confidence when I work with Sergio... He answers all my questions and is so patient, personable and most importantly, so knowledgeable. Pacific Sales also provides the best prices. I went to Ferguson to look for other options and they asked to see my quote from Pacific Sales- they couldn't even match it. They also are linked with Best Buy so they tend to offer 5% back or free financing with the Best Buy credit card read more

I purchased a Toto Smart toilet today from Sergio at Pacific Sales. I received great pricing and excellent friendly service. I'm super pleased and excited for the installation. read more

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Went in to get a bundle on a refrigerator, oven, microwave and dishwasher. Sam was very helpful and even helped us out with a cheaper price than all competing stores!! we'll definitely buy more appliances here going forward!! read more

Long past due review! Team Sam, Natalia and Sonia all the way! All of them were super knowledgeable and friendly when buying our new refrigerator with old house limitations. We couldn't have asked for better service! Next time and every time, our first stop for appliances! read more