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    Pacific Sales Kitchen & Bath

    4.4 (345 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    EditMonsterKurt ..

    This place was pretty amazing, beats going to an actual Best Buy... And their prices are way better as well. Sam was a delight to work with. And even had a smile on his face the entire time... and so close... Now the updated bad part of the review. After having a Best Buy geek squad guy come out and check that everything was ready for the install, including the sizes, of what we should order for this space that we were going to fill with the new washer and dryer..... The installers came out, and first of all, didn't have the pedestals that we thought we ordered, which we made very clear that we wanted the washer and dryer higher like they had on the display. We even talked about them with the salesman when we were there... Well, those weren't delivered. And they said they couldn't install the dryer as apparently the geek squad guy missed that gas line hook up is old and would need to be replaced before they could put in a new dryer. So bottom line, this has turned into a nightmare for us, now... especially since we thought it was going to go so smoothly. And we're hoping Pacific sales along with their father company. Best Buy will correct this to our satisfaction. Will let you know if that happens, but I've lowered the rating for now

    Toto
    Cristina Z.

    Back again to make another purchase and return 2 things. Sam, Esteban, and Natalia are all great and helped us get what we came for and return the others. They have a nice selection. Prices are good. You can make any purchase and they hold your items until you ready for install (even if it's for 6 months or a year). Love that! Thanks all!

    Dishwasher after install.
    Andrew R.

    Just had a new dishwasher installed and honestly, I wasn't expecting to write a review, but Frank made it impossible not to. From the second we made the purchase, he went above and beyond to make sure everything went smoothly. He followed up multiple times before and after delivery, confirmed all the little details, and made sure we gave the thumbs up! Most places stop caring once the sale is made, but not Frank. He actually cares that you're happy, and that kind of service is rare these days. It felt more like working with a friend than a sales rep. If you're thinking about getting appliances and want a stress free, almost perfect experience, ask for Frank. Seriously, he's the best!

    He explain all what need very helpful

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    22 days ago

    Great selection and great staff. I had the pleasure of working with Sam. He is very knowledgeable and on his game. Thank you again!

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    1 month ago

    Memo was great for all my plumbing appliances and Sam was great for all my other major appliances for the kitchen and laundry

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    1 month ago

    Carlos was wonderful to work with on our new SubZero refrigerator. He went over the product in detail and was very friendly and helpful.

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    3 months ago

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    25 days ago

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    3 days ago

    Frank was very helpful and efficient. I would highly recommend that you ask for Frank. The selection is good and service is fantastic.

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    3 months ago

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    2 months ago

    Sam and Carlos was very helpful. Place and nice and clean. Bought a Speed Queen washer

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    2 months ago

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    29 days ago

    Carlos & Natalia were very professional helpful was a pleasure working with them on our purchase

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    3 months ago

    Sam provided excellent customer service. He helped us pick a washer and dryer quickly with his knowledge and expertise.

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    1 year ago

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    1 month ago

    Carlos is best, he knows a lot thanks for your help, I'll be back for more appliances

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    9 months ago

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    7 months ago

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    2 months ago

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    4 months ago

    Excellent service , Allan was very professional and caring , He explained everything really well, it was a pleasure dealing with him

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    4 months ago

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    2 months ago

    Always Awesome Service at Plumbing Department from Sergio, Guillermo and Allen. Have been coming to the Winnetka Store for years.

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    2 months ago

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    2 months ago

    Get your new appliances with Carlos. He knows everything. He provides every appliances with your budget. Great customer service!!!!

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    3 months ago

    Just bought all my kitchen appliance for my remodel. Allan and Frank were so helpful and so patient with all my questions.

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    3 months ago

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    11 months ago

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    2 years ago

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    8 months ago

    Carlos was very helpful with my purchase today. He had answers for all my questions and made delivering scheduling easy.

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    9 months ago

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    5 months ago

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    10 months ago

    Sam was knowledgeable, efficient & extremely helpful. I would definitely come back for my future kitchen, bath & electronic needs.

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    Page 1 of 9

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    Review Highlights - Pacific Sales Kitchen & Bath

    We came back the very next day and although Carlos Ramirez was not in, Frank the store manager continued with excellent service.

    Mentioned in 17 reviews

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