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Pacific Sales Kitchen & Bath

4.5 (365 reviews)
Closed • 10:00 am - 6:00 pm
Updated 2 months ago

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EditMonsterKurt ..

This place was pretty amazing, beats going to an actual Best Buy... And their prices are way better as well. Sam was a delight to work with. And even had a smile on his face the entire time... and so close... Now the updated bad part of the review. After having a Best Buy geek squad guy come out and check that everything was ready for the install, including the sizes, of what we should order for this space that we were going to fill with the new washer and dryer..... The installers came out, and first of all, didn't have the pedestals that we thought we ordered, which we made very clear that we wanted the washer and dryer higher like they had on the display. We even talked about them with the salesman when we were there... Well, those weren't delivered. And they said they couldn't install the dryer as apparently the geek squad guy missed that gas line hook up is old and would need to be replaced before they could put in a new dryer. So bottom line, this has turned into a nightmare for us, now... especially since we thought it was going to go so smoothly. And we're hoping Pacific sales along with their father company. Best Buy will correct this to our satisfaction. Will let you know if that happens, but I've lowered the rating for now

Floor model.  no scratches, all the burners work perfectly. glass top and Interior is spotless. Thanks Frank!!

Wife and I went in looking for an electric stove and was immediately greeted by the store manager Frank. Frank was extremely helpful and not a pushy salesman. I highly recommend you reach out to Frank. He hooked us up with a SUPER deal on a floor model. Delivery was quick and the new induction LG stove is working like a charm. Thanks again!!!

Toto
Cristina Z.

Back again to make another purchase and return 2 things. Sam, Esteban, and Natalia are all great and helped us get what we came for and return the others. They have a nice selection. Prices are good. You can make any purchase and they hold your items until you ready for install (even if it's for 6 months or a year). Love that! Thanks all!

Dishwasher after install.

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2 months ago

Memo and Frank both of them were very courteous and helpful. They explained thoroughly all that is to know about the products.

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6 months ago

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3 months ago

Sam provided excellent customer service, I'll definitely come back and recommend his services to all friends and family.

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2 months ago

ask for Sergio! He is the best. He has helped us with kitchen and bath projects for over a decade

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5 months ago

We love everyone at Pacific Sales. We always come back and Sam, is amazing and very helpful.

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2 months ago

Carlos hooked me up with a microwave and trim kit replacement in short order. Ask for him anytime!

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2 months ago

Frank was excellent! He was knowledgeable and helpful. Also Sonia at the front was amazing as well!

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8 months ago

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3 months ago

Allan was great in helping select refrigerator and Natalia and Sofia were fantastic helping at check out.

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1 year ago

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7 months ago

Sam and Carlos was very helpful. Place and nice and clean. Bought a Speed Queen washer

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8 months ago

Sam provided excellent customer service. He helped us pick a washer and dryer quickly with his knowledge and expertise.

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10 months ago

Excellent service , Allan was very professional and caring , He explained everything really well, it was a pleasure dealing with him

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Review Highlights - Pacific Sales Kitchen & Bath

“We came back the very next day and although Carlos Ramirez was not in, Frank the store manager continued with excellent service.”

Mentioned in 17 reviews

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I wholeheartedly recommend Valley Counter Fitter (VCF) based on their excellent customer service…read moreand the finished product. Here's how my experience has been with them. We've been renovating our bathrooms and have been looking for something that's unfortunately quite out of style and thus hard to find: integrated countertops. Integrated countertops are awesome for cleaning because the sinks are seamlessly embedded in the countertop. There are no rims for the muck nor the soap to get stuck against. They are very hard to shop for, for two reasons: few places still offer them, and while a lot of design options are available across several brands (namely Corian, Wilson-Art and Hi-Macs), only a few samples at a time are usually available. Regarding the vendor options near Los Angeles, it pretty much boils down to Home Depot, VCF, and a third place that never returned my calls. After investigating Home Depot, it became apparent that they are using a third party named Block Tops, which is getting so-so reviews. I called Block Tops several times, only managed to speak with their sales rep once, and could never get anyone to return my calls, so that was the end of that. In complete contrast, VCF was easy to reach and Daniel, their office manager, returned my calls every time. Regarding the options, VCF has a lot of samples to help you visualize your countertop; many more than I've seen at Home Depot. They also have a lot more sink options, which is really important for integrated countertops. It is really worth driving to their workshop for that, and to visualize all the way they can finish the edge of the countertop. Moreover, Daniel has deep subject matter expertise and is able to help based on your requirements. He's very patient and willing to answer all your questions, down to how they put together the countertop. He can give you a quote on the spot, and advise on how to keep your cost down. Note that VCF also offers the other, more popular materials, like granite, etc. Process-wise, it takes a few weeks for Daniel to come over and measure your cabinet. Then another three weeks for the installer to return and do the work. What I loved about Daniel was his commitment to customer satisfaction. Our first order was for a 72" vanity countertop with dual sinks, and one sink was slightly out of alignment. I notified Daniel, sent a few pics, and immediately (and without any need to argue) Daniel told me he would make it right. Note that this required coming over, removing the countertop, ordering an entire new slab, working it, etc. In the process, Daniel also allowed us to switch material for the countertop and also the sinks. The man is amazing. We've had our new countertops for a few months now. No problem to report. We love them, and we love how easy they are to maintain. In my opinion, they imitate natural stone so well, and there a so many options, it's a bit baffling to me that people bother with other options, but to each its own. What's sure is that I will be going straight to VCF next time I need countertops, which will probably be for my kitchen.

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Pacific Sales Kitchen & Bath - appliances - Updated October 2026

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