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Universal Appliance and Kitchen Center

3.5 (309 reviews)
Closed 9:00 am - 6:00 pm

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Fridge fits

The house I purchased came with built in Viking appliances. The refrigerator was a problem, the seller was a regular with the service techs and soon we were too. Eventually it was time to replace. We learned it was 14 years old at the time. I started calling store about replacements and learn about costs. My god built in fridges are expensive. Most stores don't post prices either. Talking to Dan at Universal was the best. He guided me away from Viking and towards Sub Zero and other superior products. When doing that he went through the spec sheets to see which would fit in the cabinet most similar to the existing fridge. Built in refrigerators are a tight fit and our existing cabinetry, water and electrical outlets might have to be adjusted. How complicated could this get.... Very. Fortunately, we were guided by Dan and Universal to a floor model sub zero with a nice discount and a full warranty. The install team removed our old fridge first, giving us time to measure check and relocate the waterline and add shims for the new fridge. It was not without stress or additional cost. That's the trouble with built in appliances. In the end we could not be happier. The install guys were happy too how it fit. It took a lot to make it happen. When building your kitchen, do not do a built in fridge. And if you have to replace one, measure a a lot, read the install instructions, ask a lot of questions and go to universal appliance.

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2 months ago

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4 months ago

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1 month ago

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1 year ago

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3 months ago

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7 months ago

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1 year ago

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4 months ago

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2 months ago

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11 months ago

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11 months ago

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3 months ago

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3 months ago

Widmer and Alexande were the best delivery guys around. very professional and helpful!

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3 months ago

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9 months ago

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7 months ago

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4 months ago

Ryan, at Universal Appliance in Santa Clarita, was able to solve problems calmly and carefully. He knows his stuff. Thanks, Ryan.

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4 months ago

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11 months ago

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5 months ago

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10 months ago

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8 months ago

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3 years ago

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11 months ago

Don't waste your time anywhere else. Best service! Best prices! Ask for Movses! He's knowledgeable, friendly, patient.

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11 months ago

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Ask the Community - Universal Appliance and Kitchen Center

Review Highlights - Universal Appliance and Kitchen Center

I came back to Universal Appliances in Studio City because of the exemplary service I received from Movses.

Mentioned in 13 reviews

Read more highlights

TJ Appliance Repair - Oven repair

TJ Appliance Repair

4.8(637 reviews)
3.0 miHollywood Hills West
Certified professionals
Emergency services

These guys are amazing !!!…read more I vouch for these guys fully. We had trouble with our washing machine/dryer and we called these experts to help us diagnose the problem. Nick arrived on the scene and he was a complete pro. He used his tools, did his tests, and not only explained things easily for me to understand, he told me what was wrong (which nothing was actually wrong). He was not only an honest man, but this is an honest company. The service was thorough, the value of the check was fair, and their professionalism shined through like no other. Again Tj appliance repair and nick were amazing ! Thank you for this service

Two and a half years ago, my dishwasher was leaking so I called TJ bc of its strong reviews on…read moreyelp. Eugene came to evaluate and said it needed new gaskets and quoted me $280. I thought it was high and asked if it was better to replace my dishwasher all together since it was pretty old (10+ years). He said it was a good dishwasher and to replace the gaskets. I should have done more research and not relied on the vendors advice but I trusted him bc of the reviews so I went ahead with the $280. A year after the repairs, the gaskets started falling out so I called TJ, and they said bc it was just over a year, the work was no longer on warranty and recommended just to push the gaskets back into place. Now a year and a half after that, parts of the gaskets have broken apart and they remain loose so the dishwasher leaks. So I ended up buying a new dishwasher which I could have done 2.5 years ago if I got good advice. Or if I got good repairs that would have lasted more than a year, or even if he was willing to fix his own poorly done repair after a year, I wouldn't be writing this review. Just bc there are good reviews doesn't mean you shouldn't do your due diligence. Lesson learned. Response to Tony's response: nice chat GPT generated response. Shows people how inauthentic you really are.

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TJ Appliance Repair - Dishwasher repair

Dishwasher repair

TJ Appliance Repair - Refrigerator subzero, Thermador, Viking repair

Refrigerator subzero, Thermador, Viking repair

TJ Appliance Repair - Dryer not heating repair near me

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Dryer not heating repair near me

Absolute Appliances

Absolute Appliances

4.7(332 reviews)
5.1 miFairfax
$$

Working with Steve at Absolute Appliance was a fantastic experience from start to finish. After…read morecalling around to several places, Steve provided me with the most competitive pricing by far. He got me exactly what I wanted without trying to upsell me or push me toward different appliances just to clear out existing inventory like some other stores. Beyond beating everyone else on price, Absolute Appliance had a refreshingly reasonable payment structure. They took a deposit upfront and didn't require full payment until we scheduled delivery. Other stores wanted the entire balance paid months in advance, which felt pretty crazy given that ordering and delivery timelines had a five month spread. That kind of policy ties up your money for no good reason. Every appliance was delivered on time and in perfect condition. Installation went smoothly, and the entire process was better than I could have hoped for. If you're in the market for premium appliances, I highly recommend Absolute Appliance. Thanks Steve, we're loving all of our Wolf and Bosch appliances. They've been awesome.

We were very happy working with Absolute Appliances. Not only do they provide a wide selection of…read morehigherend brands, their service, follow through and installation was impeccable. Steve R. was a delight to work with. A recent remodel project of ours had some scheduling challenges, he was especially accommodating and attentive with our situation. Thanks again guys.

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Absolute Appliances
Absolute Appliances
Absolute Appliances - Live Wolf Ranges on Display!

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Live Wolf Ranges on Display!

RIA Appliances - The Quality Service You Deserve.

RIA Appliances

4.8(27 reviews)
0.5 miStudio City

Excellent, courteous, Miele-knowledgeable service. So nice to have an English speaking professional…read moreperform. After posting this review, a troublesome hitch developed, one that prompts me to alter my previously unqualified five-star favorable review. The problem is that the serviceman mistakenly failed properly to adjust the kick-plate which prevented the door from closing, which prevented the machine from being used, and which necessitated a new appointment and waiting window. This proved to be seriously inconvenient for me. In my view, the owner, Roman, should have accommodated for his company's mistake and should that day have made arrangements for a service person to return that day. He didn't accommodate my request, requiring me to cancel a doctor's appointment previously scheduled on the first date a service person could come. Not good. Now my review, sadly, is reduced to three stars. I don't like feeling that I must give an honest review, which is below five stars. In my view, a five star review connotes perfect service. So, when the owner was apprised that the service was immediately imperfect, he should have bent over backwards to make things right on the day that the appointment occurred. Between the owner's inconvenience and mine, it's the owner who should have suffered the inconvenience on the day that things should have been right, not wrong. By this review, I'm letting him know he should have done better, way better. This is my final follow up: Igor, who's the person who mistakenly failed properly to adjust the kick plate, came out on Monday and quickly fixed the problem. He's knowledgeable and a delight. Since he's so pleasant, I've updated my star allocation to four stars, solely because of him. I still feel the owner should have bent over backwards and fixed the problem on the same day the mistake was made.

Igor came on time. He is amazingly knowledgeable about Míele appliances and pleasant to work with…read more He updated the firmware on the 8-year-old dishwasher. After discussing water hardness with the building engineer he change the internal softener setting, which will reduce use of salt and protect the racks from rust. He demonstrated cleaning the microfiber pores in the filter and brushed out grime deep in the hinges. I debated the cost for a certified repair shop and now I am confident it was the right choice.

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RIA Appliances
RIA Appliances
RIA Appliances - Miele coffee system repaired and tuned for best performance.

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Miele coffee system repaired and tuned for best performance.

Waadt Appliance - We Are proud to offer SubZero and Wolf Appliances..

Waadt Appliance

4.4(229 reviews)
7.4 miLake Balboa
$$
Family-owned & operated
95 years in business

Updating review since I have used Waadt many times over 6 six years…read more Best appliance service available! Waadt service technician Abdul came to my house and fixed my 28 year old dryer and my even older oven! For a very low cost. I was expecting to replace both but Abdul was so helpful and knowledgeable and was able to fix them for a very low cost. They work like new! I am so appreciative and won't go anywhere else! Honesty and knowledge. So appreciated.

Seamless operation…read more I wanted to upgrade my 25+ yr old electric slide in range and over the range microwave. To be fair, I went in pretty much knowing what I wanted after agonizing over Consumer Reports and online reviews. Waadt was the third appliance store I visited. Prices were consistent across the board. Most places didn't have demo electric ranges in store since it's low in demand, but they can order anything and seem to have direct contact with vendors. I wasn't in a hurry, so I placed my order with Bill on 2/13/26. He called me on 2/24/26 to let me know my appliances had arrived, process payment and we scheduled install for 2/26/26. I was given an install window of 9:30-11:30AM and they showed up around 10:00AM. The install guys were great. There was of course a problem, as my current range was hardwired to the electrical and there was no outlet for the new one. They said no problem, ran to the hardware store, bought the necessary supplies, installed the outlet and had me up and running. This is exactly why I didn't go with a big box store. Bill let me know his installers were equipped to handle any surprises and they were. Big box stores will only plug it in and leave. Any problems you're on your own to solve. Install prices, with the addition of an outlet, were reasonable. Would I use Waadt again? Definitely!

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Waadt Appliance - Meet the team..

Meet the team..

Waadt Appliance
Waadt Appliance - New Sub Zero and Wolf display kitchen!

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New Sub Zero and Wolf display kitchen!

BIG H & A - We provide comprehensive repair solutions for a wide range of commercial appliances from all major brands, including warranty services.

BIG H & A

4.8(103 reviews)
3.5 mi

I can't say enough good things about Art and Big H & A. Our…read moreheater stopped working right in the middle of all the heavy rain we recently had, which is about the worst timing possible. We called them out and, after a very reasonable service fee, the technician diagnosed the issue and let us know it was likely the motor. He fixed what he could at the time and explained clearly that if it stopped working again, that would almost certainly be the cause, and to call him back. Sure enough, the heater went out again on the day before New Year's Eve. Despite the holiday, he still made time to come out that same day and fixed it for us at a very fair price. That kind of responsiveness and professionalism really stands out. He was extremely knowledgeable, courteous, and genuinely kind, and he took the time to explain what was going on without any pressure or upselling. We've used this company for other services in the past, and this experience just reinforced how reliable they are. We have a few additional HVAC items we plan to address once funds allow, and there's no question who we'll be calling. Highly recommend Big H & A if you're looking for honest, dependable service from people who truly know their craft.

I used Yelp's project manager to send my needs out to multiple companies that could potentially…read morehandle my needed gas oven repair and to get quotes, and ultimately went with Big H&A. They initially communicated very well through the Yelp app and got me set up for an in person consultation at my house. Timeframe for their availability was pretty good. Service technician who came out was pretty close to the time window I was provided. He spent good amount of time evaluating the problem with the oven and as suspected had to do with faulty internal temperature gauge/thermostat. We agreed on price range for part and labor for replacing it and he said he'd be in touch soon to notify approximately when part would be available to schedule next appointment. Unfortunately, that's where communication experience broke down a bit. Didn't hear from him nor anyone else from the company for a long time. I reached out myself and they informed me of the part being on back order and could be days to months for it to be available. Ultimately it came in within a couple of weeks and we were able to get the service appointment scheduled about a week after that. Service technician who replaced the thermostat did a great job. Courteous and professional. Overall would definitely use them in the future.

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BIG H & A - Lint on washer dryer combo

Lint on washer dryer combo

BIG H & A
BIG H & A - Nest Thermostat replacing

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Nest Thermostat replacing

TOTO Gallery - Front View of TOTO Gallery in West Hollywood, California

TOTO Gallery

5.0(22 reviews)
4.3 mi

We went as walk-ins with two service animals in our arms, Immediately Marcus greeted us and asked…read moreif he could be of service. He was EXTREMELY knowledgeable, helpful and patient. He confidently supplied answers to all our questions which helped us make a decision on our purchase. He also volunteered to email us specs on our impending purchase. It was a very pleasant experience. The only thing that could have topped my experience would have been to have a Chip & Salsa there. lol

My husband and I had the best experience at the Toto showroom in West Hollywood. Marcus was…read moreamazing, he was really knowledgeable and you can tell he was very passionate about what he was talking about. I really appreciate him taking his time to talk about every model the Toto had to offer. We did not feel rushed at all in our appointment. I do recommend making a appointment in advanced to make a more personal experience, be patient with calling the showroom there's usually only one person and if they don't pick up they will call you back and you can set up a appointment usually through a link and online appointment system. It's a very easy appointment system and the showroom has a designated parking spot. I highly recommend checking out the showroom and asking for Marcus if you are interested in a bidet but do not know where to start like us.

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TOTO Gallery - Schedule an Appointment from your Mobile Device using our SQUARE App.

Schedule an Appointment from your Mobile Device using our SQUARE App.

TOTO Gallery - NEOREST RS, AS, LS (Matte Black Finish) NX2

NEOREST RS, AS, LS (Matte Black Finish) NX2

TOTO Gallery - A NEOREST is the perfect gift for the Holiday.

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A NEOREST is the perfect gift for the Holiday.

Universal Appliance and Kitchen Center - appliances - Updated May 2026

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