This company has been serving our apartment complex for many years, and they never disappoint. Most…read morerecently, they delivered a stove and a refrigerator, and once again the service was excellent. The team is professional, efficient, and dependable. We truly appreciate their consistent great work.

The crap AC they sold me never worked. Doesn't cool under 70 degrees. Why even sell this crap? The…read moreAC is at my parents house and they are elderly, you are a fraud

What a refreshing experience…read more I needed a new washer/dryer and without thinking much about it I bought one online from the LG website. What a nightmare. They didn't show up to deliver then scheduled the next delivery for 2 days later when I wasn't available. All phone calls are routed to the Philippines and no one was able to help me. I cancelled that order and went to MD Appliances. I went in feeling so angry and frustrated with this situation and was treated with such kindness, I left feeling so much better and I also left with a new washer/dryer! They were even able to arrange same day delivery because I live so close. Their prices are the same as the LG site. The store is very clean and welcoming. Definitely a high end appliance store but with reasonable prices. The delivery guys are GREAT too! Super professional, knowledgeable, and fast. My only regret with this whole experience is not looking to buy locally first.

After three rounds of site evaluation and two rounds of ordering ranges recommended to me by them,…read moreI gave up and requested a refund and proceeded to Pacific Sales to start over. I don't understand if the problem was the sales staff or the installer doing the site evaluation, but I do know that the problem was not the paying customer. The owner, however, felt it was appropriate to raise his voice and threaten me, a customer who has purchased several appliances from them and referred friends to them for the past 20 years. I will never return. I will never again recommend them.

I could not have asked for a better experience. From ordering, to delivery/installation, and…read moreremoval of old appliances, everything was a 10/10. We ordered a new dishwasher, stove, and washer/dryer. They were priced below market, and everything was in pristine condition. Mike was so quick to respond, made recommendations, and was so patient with us (we switched out things a few times before he placed the final order). Delivery was especially notable with Saul. He was very careful, installed new appliances/removed old ones with care, and left not even one scuff mark. Highly highly highly recommend!!!

We contacted/visited all the big appliance stores throughout LA with big disappointment and…read moresearched until we found Burbank Appliances...Incredible customer service, selection, delivery and follow-up!! Have told everyone about our experience because it's too good not to share - if only all stores were run this way!

I had such a positive experience working with Marlene and Darryn. I was dealing with a frustrating…read moreissue after a washer/dryer purchase from the manufacturer went wrong, and they both took the time to truly help me sort it out. What stood out most is that they stepped in without any guarantee it would result in a sale--they simply wanted to help. That level of genuine care and professionalism is rare and deeply appreciated. I already wanted to purchase from them, but after this experience, I'm even more confident in that decision. Their service made a stressful situation so much easier, and it's the kind of experience that builds long-term loyalty. I absolutely plan to make future purchases with them. Thank you, Marlene and Darryn, for going above and beyond!

This entire experience was a let down from the very very start. The 24" Bosch oven unit we ordered…read morewas back ordered for several months. Not the biggest deal breaker but a big inconvenience nonetheless. This was only communicated a few weeks into the process. Upon attempting to deliver 2 months later, the drivers arrived with a damaged unit. We denied this and demanded a new unit but were quoted another month. Neither Bosch nor Universal appliance did anything to help expedite the process. I felt like I was the one bothering them the entire time. I finally caved and decided to look at other options which were all more expensive. I was looking at a Miele unit but after some research realized my breaker wouldn't be able to support the added amperage. The company denied my request to check out the damaged unit and instead wanted me to have them install it and then repair it later, all at the expense of my time. After 3 months, I was ready to give up and requested a refund. I tried over the phone and in person at the store but was told it was being ran up the ladder for approval both times. Nobody seemed in a hurry to help and instead mentioned that magically my new Bosh oven arrived. The manger told me that the refund would be processed by end of the day which never came. The next day when I called and spoke to the same manager, he quickly eluded that he was on another phone call once he recognized my voice. Needless to say he could even be bothered to return my call. I wasn't sure why it had to end so ugly, but I reached out to my bank to disputed the charges since I paid 3K and never received anything. Such a horrible experience and still never got a call back. Please do yourself a favor and look elsewhere.

Hi everyone, I just in process of finishing my brand new modern kitchen,…read moremy appliances been delivered without any delays, exactly on time, the appliances installer again as promised was on time and did PERFECT job. Me and my wife we highly recommend this appliance outlet store, not because only that they carry all high end appliances, the owners Hayk and Martin are so knowledgeable top professionals plus very smooth customer service from choosing the appliances to installation, Thanks Hayk Thanks Martin Jack Sulahian

These guys are awesome! Saved me a ton of money on high end appliances: Miele, Thermador, Subzero…read moreand Wolf. Handled all inquiries in a prompt and timely manner. Very happy with my kitchen. Items were delivered and installed by professional installers. They handled service calls even after sale. Honestly, be prepared to have some patience: the money I have saved was worth the wait. I spent over $40,000 on my purchases there and saved about $15,000. If you want the price - these guys can't be beat

Arthur delivered top-tier service from start to finish. The delivery arrived exactly on schedule,…read moreexactly as promised. Installation was flawless, fast, and clearly handled by people who know what they are doing. The team finished in record time, left the apartment spotless, and removed the old range plus every trace of packaging, box included. As a property manager, this is the kind of no-drama execution I depend on. Highly recommend.

Great place for purchase, delivery, install and hauling of gas range! We love our new Frigidaire…read moregas range. Thanks!

Over the years Marsha and her workers, have been perfect. Selling me quality appliances and great…read moredeliveries. They accoomo- date me so quickly. Always come as soon as possible and do an excellent job 10+. And they leave my home as clean as can be.

Marsa is an AMAZING wealth of knowledge about stoves and old appliances. We purchased a refurbished…read morevintage fridge and some parts for our O'Keefe and Merritt - she was quick, thorough, and communicated frequently with us about updates. So thankful we found her!

Several years ago I bought 2 white lampshades here and didn't discover, until I got home, that 1…read morewas slightly bent or off-color. I exchanged the lampshade 2 times and both times the owners Alex and his wife Agnes were utterly professional, understanding and apologetic, explaining that the damage sometimes occurs in shipping. Prior to purchasing the lampshades, they encouraged me to bring in the lamps to decide the proper size and were so kind, helpful and patient in assisting me with the perfect lampshade. I have been coming here since then for all of my lighting needs and recently had 2 lamps repaired. Alex was very knowledgeable and thorough and recommended changing the outdated and unsafe electrical cord on 1 of the lamps. He repaired both lamps quickly and charged fairly. I highly recommend Lighting World and look forward to working with their son Kris, an electrician, for some electrical needs.

For literally decades, Lighting World has been our "go to" place for light fixtures, lamps, bulbs…read moreand professional Electrician assistance. Highly recommend!!!!