Laura was amazing to work with! When I found out some of the bathroom parts I wanted had been…read morediscontinued, she went out of her way to find matching replacements instead of leaving me to figure it out myself. I'm extremely busy, so I really appreciated how efficient and resourceful she was. She also kept me updated every step of the way. Ask for Laura if you want someone proactive and knowledgeable.

super helpful in purchase of custom bathtub and appliances for our remodel. also they're storing…read moreour items in their warehouse until our construction is ready. we worked with christian, berenice and james and they were all very pleasant

I worked with Oran, and he was absolutely outstanding. He was incredibly knowledgeable, patient…read moreand generous with his time. He answered every question I had thoroughly and never once made me feel rushed or pressured into making a decision. Instead, he took the time to understand my remodel and helped me think through what would work best for my kitchen. The entire staff was impressive. Everyone I met was friendly, welcoming and exceptionally knowledgeable. It was clear they genuinely wanted to help rather than just make a sale. After comparing this showroom with many others, there was no comparison. The level of expertise, customer service and professionalism was far beyond anything else I experienced. If you're planning a kitchen remodel or shopping for appliances, do yourself a favor and start here. I couldn't recommend Oran and the entire team more highly!

We needed to replace our old washing machine, and after considerable online research, decided on…read morethe make and model that we wanted. Both big box stores carried it for identical prices, but we were dreading having to deal with the substandard installation services of either one. After more online research, I was shocked to find that Absolute Appliances also carried this model for the EXACT SAME PRICE as well, and they were located within walking distance from our house. My wife and I immediately walked over, spoke with CJ (a super nice and helpful guy, btw), and were back home within a half hour, having ordered the washer and secured our delivery date. When delivery day came Jamal and his assistant pulled up exactly on time, and went about removing the old washer and setting up the new one. They were very thorough and knowledgeable, and had everything completed in short order. Jamal explained everything that we needed to know about the new machine, and checked to make sure that all the connections were secure and that it was cycling correctly. Overall, this was one of - if not THE best - appliance purchase and delivery experiences I've ever had. I'm so happy to find an alternative to the dismal big box experience, and I absolutely recommend checking out Absolute Appliances before committing to the "usual suspects". You'll be pleasantly surprised.

Martin was incredibly wonderful to work with. We needed a 48" built in fridge and didn't want to…read morepurchase new. Martin had several in stock that were in great condition - we even had a trusted appliance tech go inspect two we were considering, who said both were in great condition! Martin dealt with all of my calls/questions and repeated visits with patience and he was always very responsive. We've gone through almost 2 months of dealing with used appliance shops or people on Facebook marketplace selling appliances and it always felt sleazy to us. Martin (and his dad!) both gave us a sense of honesty the entire process. While we decided to go a different direction all together, I would 100% recommend Discount Appliance Warehouse!

My original Thermador refrigerator was finally diagnosed as incurable it was 25 years old. It was…read morepart of a twin built in set. I reached out to Thermador who found a replacement for almost $10,000.00 that was including delivery, disposal, installment etc. I was not ready to accept this so I googled discount Thermador fridge and I ran across this company and spoke with Martin. He listened to my needs and came up with a PERFECT replacement it was a newer model 2019. He quoted $3000.00 plus $400 delivery and installation. It was such a great deal! He arranged for the delivery and made it happen within 2 days, on Christmas Eve! José and Luis managed the delivery and installation so smoothly, it brought me to tears. The refrigerator was so beautiful I was so impressed. I couldn't help but call Martin to extol the virtues of their professionalism! What an incredible find! Thank you Martin!

This version keeps your voice, explains what actually happened, and gives MGR credit without…read moresounding like a commercial: Updating my September 2025 review because I think it's only fair. Back then, I could not get ahold of MGR for over a month and eventually Choice reassigned my claim to another company. What I learned this week is that MGR had no idea the ticket had been reassigned. From their perspective, the claim simply disappeared. Fast forward to this Sunday. I submitted a new claim around 6 p.m. and was scheduled for Monday between 1 p.m. and 5 p.m. Unfortunately, it looked like history was repeating itself because I waited all day and nobody showed. I was beyond frustrated, especially since I had been calling since early that morning. I finally got ahold of AH Ashot, and he was incredibly helpful. He squeezed me in for Tuesday morning at 7 a.m. and took the time to explain what happened. It turns out they had been calling the phone number on file through a phone service that my phone automatically blocks. I had provided an alternate number to Choice, but that information never made it to MGR. Not their fault. AH Ashot and DG David arrived Tuesday morning and got right to work. My refrigerator had completely stopped cooling. The freezer had defrosted, meat juice was everywhere, the ice cream was soup, and all of my dairy products had spoiled. It was a huge mess and an expensive loss. The best part? They had the part with them and fixed it during the visit. No waiting weeks. No ordering parts and hoping for the best. They were professional, knowledgeable, and genuinely pleasant to work with. After talking with Ashot, I realized the situation back in 2025 wasn't what I thought it was. Sometimes things get lost between the warranty company and the service company. What I can say is that when I finally connected with MGR, they showed up, got the job done, and treated me well. Thank you, AH Ashot and DG David. You turned a very frustrated customer into a happy one.

Our experience with MGR Appliance Repair has been an absolute nightmare from beginning to end, and…read moreafter multiple visits, missed appointments, contradictory diagnoses, and technicians actually leaving our refrigerator in WORSE condition than when this started, our refrigerator is STILL not fixed. We are now having to switch to an entirely different third-party repair company. This started on a Friday when the freezer drawers on our refrigerator stopped working. The refrigerator/cooling portion itself was still functioning. The first MGR technician arrived, took one look at the refrigerator, said it was too heavy, and refused to work on it. He left without diagnosing or repairing anything. When I called MGR, I was told the issue was apparently our flooring and that they would only send someone back after WE moved the refrigerator ourselves. Fine. My husband moved the refrigerator exactly as requested. We called them back--and suddenly they still wouldn't send anyone. We were told we'd have to wait until the next day. Saturday came. We were never given a proper appointment window. A technician showed up around 9:30 a.m. while we were out. We were told they would return within 1-2 hours. We waited. At approximately 4 p.m., we received a text saying they weren't coming. Then Monday arrived and two technicians finally came out. My husband moved the refrigerator again so they could access it. They found what they believed was a leak, but instead of simply addressing the original freezer issue, they decompressed the system and shut down our refrigerator. Let me emphasize this: BEFORE MGR's technicians worked on it, the refrigerator portion was cooling properly. Our problem was with the freezer and convertible drawer. AFTER their visit, we were left without a functioning refrigerator at all. And somehow, it gets worse. MGR later sent out a THIRD technician. That technician told us that the SECOND technician's diagnosis had been WRONG. So after MGR's second technician diagnosed the problem, decompressed the system, and left us without a functioning refrigerator, their own subsequent technician came out and contradicted that diagnosis. At that point, what confidence are we supposed to have in this company? And after ALL of this, the refrigerator is STILL NOT FIXED. We are now changing third-party repair companies because we have completely lost confidence in MGR's ability to properly diagnose or repair our refrigerator. The lack of communication alone would have warranted a bad review. The missed appointments alone would have warranted a bad review. A technician refusing to even attempt a diagnosis because the refrigerator was "too heavy" would have warranted a bad review. But somehow MGR managed to combine ALL of that with contradictory diagnoses from their own technicians and leaving our appliance in worse condition than it was when they started. For anyone being assigned MGR through a manufacturer, warranty company, or service plan: document EVERYTHING. Take photos and videos of your appliance before they touch it. Keep screenshots of appointment confirmations and cancellations. Write down exactly what each technician tells you--because in our case, MGR's own technicians couldn't even agree on what was wrong with the refrigerator. I wish we had never allowed MGR to touch our refrigerator. After everything we've dealt with, we're back at square one--except now our refrigerator is in worse condition, we've lost an enormous amount of time dealing with this company, and another repair company has to come in and figure out what actually went wrong. Avoid MGR Appliance Repair.

Great Customer Service!!! Val was very nice and he very…read moreknowledgeable about washers/dryers, dishwashers and refrigerators in terms of care, repair, operation and maintenance. I learned a lot. I really like how he explained everything before, during and after repair work. He worked diligently to repair my washer and even though it was beyond repair, he gave me other options to consider. The company was quick to make repair appointments and were right on time. It was very easy to call or text the service provider with a question and actually get a response. I like this company, there was no up sale only the business at hand. Prices are reasonable and the value of the service you get is worth it. Thanks Val

I based my decision to select this company based on the reviewed…read more I am happy to report that the services meet my expectations and I am 100% satisfied. Val was great, pleasant, and you can tell he loves his job. If I have any other repairs I can't or don't feel like doing myself. I'm calling Val again!

Had an issue with my AC so I called them up and they had someone at my house within the hour…read more Repair guy was nice and professional and fixed the problem quickly. Fair price, no upselling. Great company. Would 100% recommend.

This guy was great! Needed someone to swap out my old Nest for an Ecobee thermostat and add a C…read morewire. I had never met him or worked with his company but he was amazingly knowledgeable, friendly, and eager to help. His price was great and he came out early the next day to help me around my own scheduling issues.... I absolutely recommend him. Personally, he's my new go-to guy for any AC issues I have in the future.

Honest, fair, and skilled - exactly what you want…read more My dishwasher turned out to be beyond saving, but I'd still give AB Appliance five stars without hesitation. Alex came out, diagnosed the problem thoroughly, and was upfront that repair didn't make financial sense. No upsell, no made-up parts charges, completely fair. What stood out was how much he clearly knew his stuff. You could tell within about five minutes that this wasn't someone going through the motions. He knew the machine and explained it in plain terms. When something else breaks (and it will), AB is definitely on my list.

I wanted to save my 23 year old Kenmore refrigerator because it is a quality refrigerator! Leafy…read moreproduce stays fresh in this refrigerator for an entire week! We got a new fridge for the garage and if I put my produce in that fridge, it's completely wilted the next day! Alexander was my technician. He stayed in touch and arrived precisely on time even though it was raining here in Los Angeles! He diagnosed the fridge in about 10 minutes, explained how much it would cost, when the part would arrive and when he could repair. Check, check and check! My fridge is now humming along nicely for what I hope will be another 23 years. Very happy with AB Appliance Repair! Highly recommend.