A shout out to the staff at World Market in Burbank! After paying for an item I realized that I had paid double the price then was listed on the shelf sign. I asked for a refund stating that I'm sure I just read the sign for something else and a refund would be fine.The cashier who was extremely helpful notified the manager.Ben, the manager, said he would be more than happy to give me the item for the price that I thought it was when I purchased it! Wow! what customer service! The staff is very helpful and friendly. Thank you so much. I'll be back! read more

The store itself is great, filled with lots of awesome gifting ideas, items, etc. I highly recommend this store to shop for the holidays and or other special events. It is very spacious inside and well organized. Kept clean and tidy as well. You can easily get distracted while browsing the unique items in aisles. I placed my order online and came by to pick it up. The service lacked as it was a bit slow during the process of picking up my item; I almost left my phone behind. The staff member was not prepared for whatever reason when I approached him about picking up my online order. It was awkward. Anyways, this is a great store overall. read more

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Again, a very busy store. Rightfully, since everyone is buying mother's day gifts. Great selection of products to choose from. Happy to see a store full of customers buying items and a good amount of helpers on the floor. One of the helpers approached me and told me about the free item and helped me look for my coupon on my phone. And I didn't know they offer credit cards. That would be dangerous for me! But maybe I'll consider when I make a big purchase. Shout out to Mary for my free gift. read more

We unexpectedly found ourselves in need of an entirely new furniture set for our balcony to accommodate the compressor after installing a split unit AC. We were casually browsing World Market in Burbank and had the pleasure of meeting Linnea, who helped solidify our purchase and assisted us all the way through the process. Highly recommend this location and please ask for Linnea if you need assistance making a decision. read more

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One of my favorite stores in the mall since they don't have too many locations. The chocolates and the teas are my go to when shopping here. They have a very wide variety of goods to choose from and there is always something new on every visit. Some items are on the pricier side however it makes for great gift giving. read more

World Market - Home Decor Near Me - Burbank, California

I visited this store yesterday. They already have the Halloween merchandise , and Thanksgiving merchandises. They had really nice Halloween wine bottles perfect to take as gifts for parties. I noticed they also had nice mugs, plates and cups for Halloween. If you're a Halloween fan, I recommend going there before they sell out. read more

World Market - Home Decor Near Me - Burbank, California

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The Service at this store never disappoints I had gotten a runner and four napkins in Santa Clarita location and needed two more napkins and matching beaded runner for another area Dawn was exceptional in helping me find exactly what I needed !! She is so kind and friendly!! I always have coupons and she made sure I received all my discounts!! Thank you for excellent customer service and just being a beautiful person Hurry get down there update your home for fall It's so much fun !! read more

World Market - Beautiful runner and napkins - Home Decor Near Me - Burbank, California

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I have to say it's been a while since I've been to the class plus world market inside of the mall at Burbank. It's actually been a while since I've been inside the Burbank mall at all. I think it was back when round one first opened. And with that I forgot how small the aisles are and how crowded it can be on a weekend. But I think the holiday season is in full swing a week before Thanksgiving. Although I didn't come for any of the holiday stuff. I really just wanted to pick up some of the pasta that I love so much. I feel like the selection here is pretty eclectic. So despite wandering around the store for several hours, I really didn't end up buying much else. Which is a good thing. I do have to mention that the secret side entrance is the best place to enter cost plus world market from the parking garage on the side of the freeway. Especially during the holidays since traffic in the area is absolutely horrendous. I didn't realize the holidays crowds started so early. Otherwise, I would avoided it. I tend to avoid the malls in the crowds during the holidays because it's just too crazy for me and it's really hard to get in and out when I know exactly what I want And only want. I do appreciate that the parking is good and the store is well kept and well stocked. Kudos to the employees for such a good job. read more

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Janices was the absolute best. She taught us how to use her points and the world market app. She had a friendliest smile and attitude.

One of my favorite stores where you can find foods and drinks from other countries. Staff tries their best to create a good shopping experience. read more

I love Cost Plus. There's plenty of parking in the nearby garage. The selection of items is great. I had a coupon for free pasta with any purchase. While it was a designated shape that they gave me when I checked out, I can't complain. There's always so much to choose from and the cashier was friendly. read more

Went back on my way movies and Pearl super friendly and helpful! Thanks for having such good employees! Love the store on diverse items from around the world better yeah when you get great customer service such as Dawn checking me out I really feel valued as a customer and wanna come back. It's inside the mall so it's nice easy parking you can go and have food in the food court watch a movie or do a whole bunch of shopping. I love this mall. And I'm not a mall sort of person. read more

World Market - Home Decor Near Me - Burbank, California

10/2024-OMG I totally love World Market, where else can you get furniture, a cake stand, Duplo, Meica Weisswurst and ground Vietnamese coffee all in the same store? .....Cost Plus Wirld Market in Burbank. Our Favorites.... Da Lat ground Vietnamese coffee Nuri Sardines Indo Me dried noodles Butter chip German Spaetzle noodles Meica wurst in glass jars especially the Weisswurst read more

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World Market is a big box knicknack store. Because of that, there are going to be times when you go in, find something great, & have a good experience. But there will be other times when you look around & go 'who needs any of this stuff?' I tend to come here around the holidays as it is a good place to find somewhat unique stocking stuffer items. Either foods from around the world you can't easily find in supermarkets or just little trinkets. I never come in here with any sort of expectations. I have also had little to no interaction with any employee at any visit to this location. That is beyond just the quick checkout. I don't know if I'm just always in the wrong section or what, but it just feels like beyond the previously mentioned checkout area, there are no people on the floor to help customers. It's really odd. You walk into the store & it's just a 'good luck!' feeling that hits you. One thing I do think that this location has going for it is that it's small compared to other World Markets. I think that helps reign things in. read more

The location is on the first floor and next to the food court. They carry plenty of a variety of snacks. The place was clean, and there was plenty of room to walk through. Overall, I had a pleasant experience being at this store location. I will return. A+ for service pets, otherwise not allowed. read more

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World Market is a fun store to visit! They have such a large selection of merchandise to just browse! They have the most interesting foods, knick knacks, plant and home accessories from around the world. They even have apparel! I usually find something to purchase! Check it out! The store is huge and spacious! And the staff is very friendly! read more

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Came to get some chairs for my business. Was helped by a very lovely attendant, Linea. She was great and was able to help me sign up for an even greater discount. Awesome place. First time here. Would highly recommend. read more

World Market - Chairs - Home Decor Near Me - Burbank, California

Shout out to Lucy! I was ready to check out and I was waiting in line she greeted each customer very warmly. The customer in front of me had a good conversation with her and left with a smile. During my checkout Lucy asked me if I had any coupons. I said I wasn't sure. I took out my phone as she should me how to retrieve the coupon. She was so patient and kind! She really has great customer service! Thank you Lucy read more

They had a bigger selection of furniture items aswel as a lot of other stuff. Well organized in specific places. Helpful & friendly staff! Highly recommend this branch read more

I think most people leave here with more items that they didn't come in for, rather than what they actually came to purchase. Even if you're just wasting time in the mall by walking through, your hand just reaches out for things you 'must have' . They have some cool stuff, some items are pricey and others are more than affordable. The store is always well maintained and well stocked making your meandering shopping experience enjoyable. Sometimes it's not easy to find staff for assistance, but overall you'll be helped by a professional and pleasant staff to provide with any questions or needs. read more

I didn't catch this girls name, but she has black hair with purple streaks. I came to pick up some things last minute around 7:40 (Sunday), and went to the door and this lady runs up to the door and holds it shut with her hands as if I was going to open. Online it says they close at 8:00pm, not sure why it hasn't been updated that's why I made the trip over here. She gave me hella attitude and was not friendly at all. Cool, they close at 7 - no problem! But the amount of attitude and disrespect that she gave to me after I just was clueless about the hours is not okay. Please consider hiring nicer people! read more

I used to love this store but not as much anymore. The quality has dropped so has the selection. The prices are high and they rarely have sales. Customer service at this location needs improvement. They really don't care to help a customer when help is needed. On a happier note I did find these large serving spoons, I have been looking for something like this for a while now. read more

World Market - Got these serving spoons today. Love them. At 7.99 each it's a good deal. - Home Decor Near Me - Burbank, California

I come in here every few months. I can't think of anything negative to say. Sometimes it's a little crowded with customers, so I would recommend a hand basket instead of a pushcart to get around unless it's required. What I enjoy most here is the variety of Torani syrups and imported food items you have. At times there are things you can find elsewhere that maybe end up being cheaper but the collection is all here. The selection of wine, champagne and beer is also really good. I appreciate the availability of individual beer bottles, or the smaller champ/wine bottles to test out. As for the service in here, I don't think I've never required any help but I never wait in line long and the cashiers are always friendly. read more

I found the golden elf sitting on the shelf in plain sight. I took it up front to redeem my reward and the nice lady peeled the $50.00 coupon out and right when she was about to hand it to me the goth lady interjected and said, "He had number 7." Number 7 was only worth $20.00. I was devastated by that. read more

World Market - The Golden Elf - Home Decor Near Me - Burbank, California

Great snacks, fun kitchen items and liquor. The candles are amazing especially the yuzu. The staff is incredibly nice, the prices are a little high though read more

It's my favorite store, their sale sections are the best. This a great place for stocking stuffers or to add to gifts. I love this place as it has food from all over the world. Hence world market. read more

To begin with, this is one of the smallest stores I've seen. I've always had a range of issues because of the messiness inside of the store. Perhaps they're understaffed, but shelves look like they're running a Ross. Or, as I found out today, it's most definitely due to some inexperienced, attitude-driven poor excuse for a general manager. They really hire anyone these days. None of the mess or lack of items was ever enough to leave a poor review for what I consider one of my favorite stores--a company I've been a loyal customer to for over a decade. Today I went into the store looking for gift for a friend. I found a cute little gift, and noticed it had a discount on their website online (when you google it, it reflects said discount). When I asked the cashier about this discount, she was clueless and brought in the general manager of the store. Once she arrived, I explained and showed her the online price. The cashier was about to scan a 15% off coupon to honor their online pricing, but the GM stopped her in her tracks until I could make the discount work online. Since I was not able to apply the AUGUSTSAVE coupon on my phone (I admit, I was rushed), she quickly said that it's only for online orders from the store and refused to honor it. This isn't true, I just needed to log into my account, but I didn't want the hassle and didn't have my credentials anyway. She mentioned that I would have received the discount had I ordered it from their store for pick up. First of all, displaying a discounted price online and misleading and deceiving customers to come into that exact store to receive said discount is most definitely illegal practice according to California state law. However, I'm not pissed about not received some dollars off my order - she can keep her change (she certainly acts like it comes out of her pocket). What I find absolutely disgusting and dishonorable was the general manager's attitude and the way she was doing everything in her power to ensure I didn't receive the discount displayed online. When I commented that it would definitely discourage people from going in person (and force stores to close down over time, as we see happening everywhere), she got snarky and replied she just opened 7 stores (so she could care less about customer satisfaction) and walked away. I don't know who placed this incompetent person in a position of management, but she sure needs to learn a few skills when it comes to dealing with people. I was very calm the entire time since 15% off isn't even a huge deal, but this GM went out of her way to make sure to upset me. For this, I will absolutely never come back to this location again. Some people just don't know how to act when given the smallest bit of power through their position. read more

World Market - This proves that I was right about what was advertised online and the GM was in the wrong. - Home Decor Near Me - Burbank, California

This location has a fantastic selection of furniture and home decor .The customer service was fantastic, particularly, Chrissy F. Who went above and beyond for us. She was patient , kind , and called several stores to check for inventory . She let us know about the world market member program in which new members can get a coupon to save money on first purchase & earn points.Which is fantastic because we saved quite a bit of money on our purchase. And it's free to sign up . Chrissy , thank you for your excellent service . It's beautiful people like you that make the world a better place . You were so busy and took the time to help us with a genuine smile .We will continue to shop at this particular location . Thank you ! read more

Much appreciation to Dawn! Thank you immensely for your exceptional assistance with the outdoor table purchase and for helping us select all the other wonderful items. We especially adored the mix-and-match cloth napkins you recommended. For anyone seeking guidance on finding the perfect items, Dawn is your go-to expert! David & Vickie read more

My friends and I stopped by here when we were waiting to eat at a restrauant inside the mall. The store is nicely organized and very clean so you'll be able to likely find what you want here. They have a lot of candy, chips, wine and other snack to choose from. The prices on the items for houses are kind of high but if you're okay with it then that's fine. An employee ask us if he needed any help while we walk around the store and we say we didn't. They also have a lot of Asian snacks here as well but I didn't see any Sriracha bottles when I was here. read more

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I live in burbank and my favorite place to shop is world market specially burbank store. the best customer service, best staff, always effectively helpful and kind. today even though its a Sunday and busy time for the staff but Daniel and Merrian are so sweet and helped me with my purchase perfectly. I am very grateful and happy to see them soon again. read more

I always park across from the rear entrance of the mall so I can walk through this beautiful bazaat first and get a preview to all kinds of treasures for the eyes and stomach. The best time to go is in the morning when most people are in bed or at work. This holiday season they have out done themselves. So many ornaments and delicatessen darlings to delight stocking and flockings! I have been shopping here since the 80s. My sister and I used to pick out a pair of earrings together and then we would splut them up, each getting one to dangle Cindy Lauper style. One earing was so rad back then dude! I splurge here after a big sale closing on furniture and designer lighting. I stage all of my homes with pillows and window coverings here as well. The app and texts help me get in a little extra discount. The employees are helpful here but my favorite works at the Sherman Oaks CA location. She has lugged so many bags and boxes out to my car more times than I can count. Dear Santa, anything from this place would make my year full of year! read more

World Market - Home Decor Near Me - Burbank, California

I have always liked Cost Plus so when we came to the Burbank mall and saw that it was added I was happy to see it there. My wife had actually visited before and said it was smaller than the one closer to us on the Old Road in Newhall, but it wasn't that much smaller and seemed to have a few items that I hadn't seen before. Nice addition. read more

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KINDNESS. MATTERS. Thanks Please share. . I bought 3 pasta heart bags of these at Cost Plus. I am trying to save money and don't know how many my students need for a craft. The kind kind lady said after I make the bags or give and I'm short. Come back she would pay Janice. The hardest financial time ever for people like this. I have a job. I would never take her up on this and I went back and got more. But with all the hate, fighting, Covid ,poverty for someone to offer just made my day Went back and Told Keith and Carsons the. managers. She said she doesn't usually do things like this but its for the kids. COST plus is owned by Bed Bath and Beyond which are closing everywhere. So this was extra kind.. Thanks for those who offered. I have the 3.99 just don't want to overspend. But it was the gesture. Please share a kind story. COST plus. BURBANK read more

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I'm very glad this location opened, but after visiting it a few times since its opening, I realized that it's smaller than other ones and has less merchandise as well. The food area is decent, has some interesting choices, but not as big, it doesn't have enough selection as other locations (like the baked mix packages, one of my obsessions). They don't have the jewelry area here or clothes, too bad since I like their line and love to check out and shop. What girl doesn't like her jewelry and clothes with a cool twist, as the World Market has to offer. Less frame selection in that department. Nice store, nice displays, clean restrooms, but it can be improved and have more items in stock! read more

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I had been coming to the Cost Plus World Market branch in Glendale and The Grove so it's quite a relief that they opened a new location in the city of Burbank. The Town Center has been undergoing a lot of renovations for almost a year now. Having new and bigger stores opening up certainly gives the mall that much needed uplift and rejuvenation. I'm currently sitting in one of the table displays while writing this review. As expected of any newly opened store, it is well stocked and well organized. Lots of really nice commodities which I particularly love about Cost Plus. They have very unique and carefully chosen merchandise. They are currently on soft opening stages and so far, so good. Staff is doing a great job in assisting customers. Grand Opening is scheduled on Thursday, 5/31. Enjoy raffles, live music, food tastings & more from 5/31-6/3. Please come and visit! read more

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This review is specifically for Marianne. The rest of the company gets two stars. Marianne called me today to tell me they don't have the items I wanted in stock even though their website said they did. Now mind you, this is the THIRD time I tried buying this item. Nay, I actually bought them online. My card was charged 3 times and not one store had it in stock. The first two times, no one called me to say it wasn't in stock. I had to drive all the way to West LA for one order. I had to drive all the way to Glendale for another. Both places did not have what I ordered. At least Glendale had the courtesy of updating my order and sent me an email to confirm. West LA just told me my account will be credited. But how do they even know what to credit? To date, still have not heard from West LA. I had to contact corporate which still has not responded to my inquiry. Anyway Marianne was delightful. She'll try to get it restocked and will let me know if it's even possible. How refreshing? Someone in retail that actually cares about customer service. Cheers to Marianne!!! read more

Employees here are so nice and sweet!! Seriously they go above and beyond, without even asking. Will definitely be returning.

I'm addicted to World Market... I can't leave without purchasing 3 or more things... it's a problem... so when I find myself at my favorite location with the intent of window shopping for next time I laugh cry at myself in one of the mirrors in the candles, potions and lotions section. The Burbank Cost Plus World Market is located in the town center on level one... just below level two if you're entering from Magnolia rather than the Cypress/1st entrance. This location is standard size, maybe a little more well laid out compared to other neighboring locations and easy to navigate... some of the isles in scented goodness (incense, holders, and that lovely magical area) are not as wide/mildly narrow, but everyone who shops and works here is fairly warm in nature and will move out of the way if you need to get by or vice versa. The have great deals on decor, kitchen everything and seasonal items, but their wine deals get me often. The last few times I've stopped in to add to my silverware collection obsession and purchase way too much wine for one person... if there is such a thing especially since their prices are on par with the competition some slightly less and some a buck or so above. International snacks and foods are dare I say hashtag blessed I love me some international candy, exotic spices and pasta sauce. You can find a lot at this locations and select others and when you're ready to check out there's counters at both entrances and usually never a line of more than one to five people max, if that. All an all this Cost Plus is my favorite new guilty pleasure after 4 trips in the last three weeks... Stop in soon and make this one yours as well. Don't forget to sign up for paperless rewards and free membership :D read more

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I would no recommend this location to anybody because Ms. GEENA doesn't know how to talk to customers when they walk in and also it wasn't time to close she walks up and says you need to go now because we are closed like excuse me if there is a customer inside you can't force them to get out. So big no to Ms. GEENA. Thanks GEENA read more