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    Pavilions

    3.3 (265 reviews)
    ModerateGrocery
    Open 5:00 am - 11:00 pm

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    This is a very odd and immediate response to my positive review. It appeared as soon as I posted my good review.... Ummm
    Eli C.

    My review is for Oscar the checker that helped me out today, and for Roy the bagger who so kindly packed my groceries with care. Oscar has great customer service with a smile. That's always nice to receive. Makes shopping so much more pleasant.

    Dawn A.

    And this is why I get so frustrated with this Pavillions. Just left the grocery store and it's October 5 and I bought two cans of these. So now I'm inconvenienced to either take these back or just toss them because I don't have the time to deal with this. So frustrating. I don't have time to check expiration dates with everything that I'm buying in a grocery store.

    Wonderful arrangements!
    David D.

    The floral department at Pavilions on Alameda continues to provide outstanding service. I came in today with a very specific request: to have four identical bouquets created for the women panelists presenting at the Altadena Fire Survivors "Women in Construction" event. Yajaira assisted me with professionalism, creativity, and remarkable patience in meeting every detail of my request. The results were perfect, and I'm truly grateful for her help. If you're looking for personal, attentive service for any floral need, this is absolutely the place to go.

    Their flowers are always fully stocked and never dead at purchase.
    Ana T.

    I am here because of Shannon and the wonderful lady who worked the morning shift with her today 06/09/25 in the floral department( so sorry I forgot her name). The whole store is staffed with helpful people who do not hide or run from you when you need help. However back to floral seriously the best place to go for flowers now days. Every other grocer in this area will give you such a hard time or there is never anyone working the section. Give these ladies a raise pavilions or promotion which ever best fits!

    Raegan N.

    What a great store! Not my regular pavilions but had an appointment in Burbank so popped in. The store is very clean with a beautiful flower section. Bakery section is fabulous as well. So much wonderful items and the staff was very very helpful in looking for an item we couldn't find. Check out gal was very friendly as well. So much great food and groceries to choose from. I could be in there for hours! Great selection of wines as well! Wish their prices were more competitive though. Ample parking!

    10.60 meal, they also male Poke bowls to go.
    Alizul Z.

    Sushi section, vegan and organic foods, fresh baked pastries and delicious sandwich deli. Tons of fresh items, lots of parking out front. They have a huge kombucha selection, cheese and wine area. You get a little bit of everything here. In a nice area too, it's close in proce to what a whole foods charges.

    Gohar K.

    I come here once in a while for the cheese. They have variety of seasonal artisan cheese and I purchase it for my business. It's always organized and clean. Big store with a lot of products. Even their wine selection is huge. Customer service is ok. Large parking lot

    Tommy S.

    Had to leave a review specifically for the Easter egg hunt event they held at their store today. I heard about it and thought, hmmm, an Easter egg hunt at a grocery store... I don't know why, but I'm intrigued. Took my kid there expecting to do a quick 180 back out the door, but was pleasantly surprised. I could tell the people who set this up put a lot of effort into it. Oh, the eggs. So. Many. Eggs. It wasn't really a "hunt," but the kids did not mind at all. There were some really friendly associates there assuring the kids there were plenty of eggs and to take as many as they wanted. Other friendly associates were even walking around handing out some legit goodie bags. All in all, it was a really nice event for kids, and kudos to all who had a hand in making it that way. Hope they do it again next year!

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    Ask the Community - Pavilions

    Review Highlights - Pavilions

    The floral department at Pavilions on Alameda continues to provide outstanding service.

    Mentioned in 5 reviews

    Read more highlights

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    Vons - Bumble Bee brand lemon pepper flavored canned tuna from canned seafood and meats section

    Vons

    (248 reviews)

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    I desperately needed a large grocery store open at 2am recently and saw Vons at this location was…read moreopen. This was the first time I've shopped there. After awhile I started to find what I needed and picked up a few other items as well. Was very surprised at how many shoppers were there at this time. I can't say enough about the cashier. She was very helpful and patient as I was fumbling through the checkout. The produce was good, as were the prices and the cashier made sure I received all the discounts available, which were significant. Overall an experience that was better than expected!!!

    This is my go-to grocery store. I love their selection and their rewards program through their app…read more I've never had any difficulties finding what I need. It has a great selection, it's clean, and the employees have always been friendly. I also appreciate that this store values inclusivity and gives meaningful employment opportunities to people who might not always be given the chance elsewhere. The only thing that has been a bit of a hassle has been renting their rug cleaners. The wait is often long (been stuck waiting for assistance for more than 30 mins on multiple occasions). I was also given a faulty rug cleaner that I had to come back and have replaced, which was kind of annoying to have to lug it back to the store and then once again wait to get a properly working one. But, all that aside, this continues to be my favorite store.

    Sprouts Farmers Market - Turkey and ham from the deli

    Sprouts Farmers Market

    (545 reviews)

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    I had such a positive experience during my most recent visit to this Sprouts location in Burbank…read morethat I felt compelled to write a review. From the moment I walked in, the customer service really stood out. I was approached by staff at least three different times, each one kindly asking if I needed help finding anything. It didn't feel forced or overbearing, just genuinely attentive and thoughtful. When I did have a question, I ended up speaking with the store manager, Justus, and he was incredibly kind, patient, and thorough in helping me. You can tell he really cares about both the customers and the store experience. That level of service is rare these days, and it honestly made my whole visit feel easy and enjoyable. It definitely left a lasting impression and makes me look forward to my next visit. Big thank you to the team for going above and beyond.

    A secret gem for hand crafted sandwiches from the deli. Priced at $6.99, the overstuffed sandwich…read moreis a real mouthfull. Be sure to say yes to mustard, mayo and the oily dressing. My Bread of choice is always whole grain. The sandwich is huge and cut in half. For an extra buck you can add chips and a water. Now, if you are in a rush they have pre made sandwiches of all sorts. Those are good too but not as good as a handmade one. Pro-tip they have cool kid lunches. Perfect for a field trip. Sprouts also has a self serve nuts/candy/dried fruits sold by the pound. Lots of organic and good for the soul stuff. I am a fan.

    Ralphs - Frontage

    Ralphs

    (273 reviews)

    $$

    I had a frustrating experience at this Ralphs location today. I was using self-checkout and…read moresearched broccoli crowns that was clearly labeled "broccoli crowns" for $1.49. When I selected that option, it rang up as $2.49 instead. I called over the attendant to fix it, since you obviously need an employee to delete or correct an item. I explained the situation, and he looked at me like I was asking him to do something outrageous. He even looked at my friend to say, "Is she really asking me?" It was honestly uncomfortable and unnecessary. Who else would I ask.. All I needed was help correcting a pricing error. It was Sunday around 3 PM and the store wasn't even busy, so I don't understand the rude attitude. If you're assigned to self-checkout, assisting customers with issues is literally part of the job. Customer service makes a difference, even during small interactions. This one just left a bad impression.

    This store has greatly improved. This place was so bad for a moment when I started coming here…read moreagain almost 3 years ago now. But what has changed is the rude staff are all gone (in my experience), everyone who is there now is friendly or at least neutral to me. Better than rude or awful. The speed at which checkout moves is fast or at least acceptable now. It used to be extremely slow, but it's greatly improved. You also used to close the self check out relatively early which now I notice you do NOT, which I am VERY appreciative of. Frankly I just can do it much faster than anyone and I prefer it to get in and out quickly, so thank you for keeping it in place and open later than you used to, that keeps the human cashier lines manageable. I'll buy wine so that's why I may need the human to help me out. But nothing more annoying to me than it being 10pm and there's 1 mile long line with full carts and all I need is 2-3 things, well that experience pretty much doesn't happen anymore which is very much appreciated. I find your evening staff to be notably most friendly, they're talkative but not obnoxious or slow and I feel comfortable coming through the line if I have to. There's a couple annoying things, like a few annoyingly narrow spots you have in extremely busy areas, I can't figure out why you have so much stuff directly in front of the cereal + chips aisle. People cannot pass through there easily, every single time I come here I bump into someone, like easily a 99% success rate that I'm going to crash into someone. That's not good. Same goes for too much stuff down the middle of the cheese/deli meat section near the bank, makes passing nearly impossible at times, then again near the self checkout you always have a lot of liquor which makes passing difficult. Customers don't like having to pretend it's a stop sign intersection to pass by, we just want to shop not have an island of liquor impeding progress. Another thing that bugs me is this is the only Ralph's that doesn't put clearance tags on the frozen food section stuff. Why? I've gotten mixed answers. One guy told me it's because the tags don't stay on because the packaging is wet from the freezer, well that's BS because other Ralph's stores do it just fine and the stickers aren't coming off. But another time I saw a guy at the self checkout take something from a woman who said she didn't want it anymore, so he went directly to the clearance door and just chucked it in there. So basically he didn't have time or care to find the true location (fair, he's working self checkout not restock) and so it ends up in the clearance spot, when it's not actually priced as so. Which makes people just buy it because they think it so on sale when it's not! A third time, I asked how to even know what the clearance price is? The guy told me "you find out it at the register". Well I want to know now, not when you ambush me into it and then we find out it's not on discount and you just throw it back into the discount section to repeat the cycle. Isn't that insane? Ultimately though the 2 gripes aren't going to keep me out of here anytime soon, I just thought it may be worth explaining.

    Handy Market - Bacon  and sausage Breakfast burrito  With green sauce.

    Handy Market

    (790 reviews)

    $$

    This local market is so "handy" in every sense of the word! It may be small but every aisle is…read morepacked with popular brands & items. I stopped by a few days before Thanksgiving to buy meat for my Assyrian Stew and found the line in the back. I was surprised at how quickly it moved.The meat department in the back has the best cuts of beef, pork, chicken and more. They also have salads, sandwiches and hot food to go. They have a freezer aisle with Jeni's ice cream! Yum! I noticed baked goods by local bakers and a section with a nice variety of seasoning. *The staff here are very friendly and helpful *Parking Lot

    Handy Market has been around longer than I've been alive. It was founded in 1970 and upon entering,…read moreit certainly feels dated but there's something to be said about all the colorful and varied produce that's neatly displayed down its narrow aisles, almost like a Wes Anderson film. Imagine rows of radicchio, rainbow chard, exquisite endive, squash blossoms, sunchokes and artichokes, fennel with their fronds tangled in long red chilies surrounded by pungent herbs like perilla, lovage, tarragon. An extra star just for that. But... My only gripe is their weekly Saturday BBQ. Through the years I have enjoyed both kinds of ribs, the brisket, sausages, turkey and chicken that they cook and smoke right outside in the parking lot. Even if you don't see it, you'll smell it within a couple blocks. I can't think of a better way to promote a bbq business and Handy Market knows it. They're counting on all the new customers who get lured in by the intoxicating scent of grilled meats on live fire to try this sad, sorry excuse that they call BBQ. All the meats are dry, tasteless and overcooked. They do not season any of the meat, not even a lick of salt. They want you to buy their sugary bbq sauce and baste them on the grill. Meaning you still have to finish cooking it at home but it was tasty enough and the price was low so it was worth doing for many years. Lately though, it's been expensive and inedible. The quality of all the meat has become sus and I was sold the driest beef ribs with texture like leather, that they probably dug up from the back of a freezer and a smelly turkey leg that's left over from like, Thanksgiving. My homemade bbq sauce could not save either meat and suffice to say I will never order barbecue from here again. What's happened to you, Handy Mart? I just can't believe you've slipped so far. This is the worst bbq in all of LA and I cannot recommend anyone eating here. Those brave souls who do not heed this cautionary tale cannot say you haven't been warned. Good luck.

    ALDI - Large bread selection

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    $

    Good prices and selection of items. Got a dozen eggs for…read moreless than $ 2. Total bill is still high.

    For me, ALDI is a tale of two grocery stores. As a regular, I love the pricing on so many of the…read morestaples, particularly the dairy, eggs, oats, fruits, etc. and they have some great in house brands they make. A lot of the premade food is also great, and you can tell they put a lot of thought into the selection of their items. The flavor of most of their items is as good as anywhere else, and there are serious savings to be found there. That said, the other side of the coin is that the store is not always efficient. It takes them a long time to update their pricing once they're out of an item, and when they're running great deals, I'll regularly get excited to see there's a huge sale, look for the item the sale is referring to, and find that the item's been out of stock already for days. This has happened to me at least 10 times. There was also a period of several months in the past year where the entire dairy aisle was off limits due to an issue with the building, which made it impossible to buy any dairy from them for months at a time. Not to pile on, but it would be much appreciated if they kept one more person on register at any given time. The lines can get really long. All that said, I really do like ALDI, and I hope they can correct a bit and take some of the constructive criticism from a person who's a big fan of what they do. I'll be back soon!

    Whole Foods Market - Berry Chantilly Cupcake (vanilla cupcake filled with berries and topped with creamy Chantilly icing and fresh berries)

    Whole Foods Market

    (383 reviews)

    $$$

    Whole Foods Market is an entire mood and in Burbank this one elevates that mood…read more From easy parking ( underneath, free + EV stations available) in their spacious lot off Lima Street with elevator access or flat escalator to their great main entrance off Olive Avenue w/ an iconic layout, checkout system, registers and one of my favorite gastropubs Stage 71. I'm not directly by this location too often, but when I am I love exploring their new items, craft wine and craft beer for sure. You can still always catch some celebrity sightings like Dave Holmes, Adam Scott (though I've seen him more at my go to in Sherman Oaks - the one in the middle lol), and various others. All the classic options, extra deals via Prime Members (of Amazon), stellar bakery, hot bar, salad bar and more. Customer service here is always 10/10. Find the restrooms on the outskirts of the store. Carts for kids to get that slice of grocery market/health food store experience early, plus it's fun! Still grab a meal of snack from either the hot bar, a slice of vegan pizza or two (love when they have deals on slices) and or a beverage at Stage 71. Great inside, bar area or even patio seating with views of the city. WFM - Burbank is open from 7AM - 10PM every day, but holiday hours very, especially because we all deserve to enjoy the holidays and be merry.

    Ordered a pizza ahead of time for pick up however when I arrived to pick it up, they had given it…read moreaway to someone else.... a vegan cheese pizza.... After I even called to notify them that we were running late to pick it up. No bueno. Unfortunately ,did not have time to wait for another..hence the reason why I called it in ahead.

    Pavilions - grocery - Updated May 2026

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