Cancel

    Open app

    Search

    7-Eleven

    3.5 (22 reviews)
    Open Open 24 hours

    7-Eleven Photos

    From this Business

    7-ELEVEN ATMOSPHERE

    What's the vibe?

    You might also consider

    Recommended Reviews - 7-Eleven

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    7/11
    Claudia Q.

    This place needs customer service training, don't they know that what counts in USA ? Robi's bad customer service is robbing off on other coworkers such as "kazi". They make you wait until they are eating and/or drinking, and if you win on scratches they either tell you they have no money or they make you wait until they take care of all customer that came in after you. Is there another way to tell you ..."YOU ARE NOT WELCOME THERE OR NOT APPRECIATED AS A CUSTOMER!?

    Front of store
    Patti M.

    I just went into 7.11 on Olive and at the register the clerk who overcharged me earlier in the day for the wrong item tolf me to hurry up while I got my app open to pay. He is constitently rude to me, rings me up for the wrong item or overcharges me. A 1 minute transaction ends up taking 48 minutes. So disrespectful of women as well. This 7.11 & the other one on Olive are the worst in the Burbank-Glendale area. Lastly there are homeless drug addicts and alcoholics always out front dirtying up the area. The grounds and trash cans are filthy. Occasionally there are men that cut me off at the door, block me at the counter or say nasty things to me, & instead of them saying something in my defense they laugh and let the situation escalate. I've reported them to corporate who tells me the manager will call me but he never does. Then when I see him he harasses me, too! Careful of the hot dog buns as one time they were green with mold. Quite often ... more than often, the coffee machines don't work because they need to be cleaned. As simple as pushing 1 button. Every other 7.11 has their act together, but not this one. The telephone screens to input your phone number are never cleaned & I've witnessed people touching the ice dispenser with their bare hands, told the clerk who just shrugs it off.

    7.11
    Kihui K.

    "Hasim" thinks he's a parking officer. He came out of the car yelling at me for parking on the side parking space, saying that is for them only "employees." I asked him to stop yelling, and he kept yelling. I told him to f... off and I will park wherever I want! I hope the owner " moon" does something about this, I was just telling her that her employee's customer service is going out the window, so disappointed!

    Fungus

    Don't get drinks or ice from the sodas machine is disgusting. Fungus everywhere. How can you let customer get drinks like nothing. Gross!

    7-Eleven aka Kwik-E-Mart!

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Patti M.
    0
    154
    348

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Amazing customer service 5 out of 5 I enjoy coming here I am always greeted and welcomed

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul M.
    77
    14
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Tim S.
    4
    66
    4

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Lillian M.
    233
    175
    184

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mario D.
    39
    60
    19

    15 years ago

    Only in Los Angeles will you find a 7-Eleven that sells Laker branded water in a champagne bottle called: "Back-2-Back Champions."

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    they have very fresh donuts and ice-cream is frozen to perfection,

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - 7-Eleven

    Review Highlights - 7-Eleven

    A few years ago, it was converted to the Kwik-E Mart for promotion of the Simpsons movie.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Convenience Stores 11,322 times last month within 10 miles of this business.

    Verify this business

    Three Sisters Coffee & Tea - Cold Brew and Dirty Chai Latte

    Three Sisters Coffee & Tea

    (385 reviews)

    $$

    Stopped by a few weeks ago, on a Monday morning with my cousin for a much needed caffeine boost…read more The place was busy. Every table inside and out was taken. We loved the book vending machine in there. My cousin couldn't resist and grabbed a book from it. I was a little groggy, so I went for something strong. Opted for the Grizzly Latte but didn't want the full 4 shots. The barista was super helpful and recommended the Mini Grizzly (3 shots). It hit the spot, bold espresso with just the right hint of sweetness. I also snagged two delicious cookies to share with my son, which vanished in under 10 minutes. My cousin got a strawberry matcha and really enjoyed it too. Greatl spot with friendly service. Definitely worth checking out if you're in Burbank.

    I wanted to love this place but after being here a few times, I've never had a good experience. The…read moredrinks are ok, nothing you can't get at any of the other 20 coffee shops in Burbank, but the reason I won't come here anymore is the service. The times I've been here, the owner has been the person who's taking orders at the register. Both times I've seen her be very warm and welcoming to the person in front of and behind me (one of which was my friend) and then as soon as I come up to place my order I just get a "what can I get for you" and kind of a whole attitude switch. This happened on my very first visit to this coffee shop so I don't think I did anything wrong? I have worked many customer service jobs so I always approach the counter with a "hi, how are you" and try to have a pleasant demeanor. I try not to let it bother me but it's hard not to notice the immediate switch from the interaction of the person in front of me. Now, I don't need people to be nice to me but I would like the same common courtesy I try to give. This happened on two other occasions and it's clear to me I just don't need to be going here. Maybe if the coffee were exceptional I could get over the service, but that isn't the case. I got an espresso tonic that was just ok. Glad people in Burbank like this shop but it's a chop for me.

    7-Eleven - convenience - Updated May 2026

    Loading...
    Loading...
    Loading...