New Great Owners deserve a New Great Review! The horrible checkout guy with the balding white hair with a loud mouth trying to hustle you to buy already printed lottery tickets who wouldn't tell you, you won money and only would give the free tickets, etc., just BAD! The New Owners now everything is 180 turn around BETTER!!! read more

For the past month or so, I've been searching for the Jurassic World collab at any of several, several 7-11 locations that I've been to. The most that I've seen is a Spinosaurus cut out, barely visible dinosaur donuts, and maybe those silly dino sunglasses for kids. So as a dinosaur pilled person, seeing the crazy promo for the movie at this location was really exciting and impressive. Aside from the dumpster side, there's art on each side of the building featuring the good ol' newly designed Spinosaurus, the movie's logo, and a giant Mosasaurus on top. Very impressive to look at, really wish more locations in different areas would do this. The parking lot itself is really limited, but you can always do street parking or at the plaza right next door. There's more decor and merch inside which is a huge plus as well. They have the 2 slurpee flavors for the movie (even though it's the same blue raspberry and red cherry, which is nice), Jurassic Park toys/blind boxes/Uno decks/etc., decor at the top of the aisles and the fridge doors, as well as commercials on their TV screens, limited packaging for their hot foods, etc. Lots of people were coming in for the decor and the workers there were pretty efficient and helpful (though a bit rushed, but understandable). read more

The guy working there was not helpful. Horrible rude service and basically told me To go to the mobile down the street. So I did... I won't be returning to this location. read more

Bad service, and no restroom for customers. Go to any other convenience store rather than here.

Guy was being rude while I was getting my drink all I wanted is help on how the work the ordering machine

I've never thought I would ever need to write a review for a 7/11 but the same old man everyone is talking about in the reviews just yelled at me for entering the store when it's raining (it was barely sprinkling). There were two other men in the store that entered right before me and he decided to yell at the one woman who came in alone. I had walked away to what I needed to get, thinking there was no way he was talking to anyone like that, let alone a customer. As I walk towards the counter to check out, he begins yelling again. So angry that there are customers at 9:30pm while it's sprinkling. At that point, I told him I'm not buying anything anymore and drove off. This is the nearest 7/11 to me and while the other associates have always been nice, I'll never step foot in here again. Clearly he does not want any business RAIN OR SHINE. read more

The guy who works there tries to double charge me every time for whatever I am buying "if I buy 1 water, he charges me for 2". I asked him about my change from my order and he then yelled at me and tried to take the money out of my hand and keep it, basically robbing me of my change due after my purchase. Also they ship and package their donuts in a milk crate read more

7-Eleven - Donut shipment - Convenience Stores Near Me - Burbank, California

Upon arrival the clerk tells us they are closed, yet we witnessed 2 different car with customers enter the store and commence to shopping, we leave and return to check if they are still closed they are open we enter ask for condiments he yells at us and tells us there is no mustard for our hot dogs, he continues muttering in a language we don't understand. He was and not deserving of our patronage but we were hungry. I do not recommend this store on Verdugo/Olive. read more

Don't put on your hours you are open if you are not ! Make people waste time getting off the freeway and head there just to be closed , waste of time at 430 in the morning read more

7-Eleven - Convenience Stores Near Me - Burbank, California

I just left this 7-eleven location and the Indian worker there was extremely rude and was yelling and you could hardly understand him. He was yelling hierarchically because he couldn't explain normally that the ticket was not a winner. He also didn't give my original paper for my lottery and he never gave it back and constantly yelled. I don't understand how the owner can allow such horrible workers to work there. Very unprofessional!!! Very rude!! Never go here!!!! read more

I sincerely hope that measures are taken when customers are treated poorly. This individual addresses all women as "beautiful" but consistently treats me with rudeness and belittlement over a simple request a few creams ! Not a refill just two creams or ice in my own cup ,As a regular customer, and also someone that use to work for 7/11 , I always bring my own cup, yet or I spend my hard earned money this person shouts and points at me every time. ! Iam feeling like he's does NOT like blacks ! As a taxpayer, I expect to be treated with respect and dignity, and I question why I should be subjected to such behavior.please look into this I will contact a lawyer if it continues. read more

Do not recommend this 7 eleven.... I'm very big on customer service...and some of these workers have poor customer service especially ( AJ) one of the co-workers. He was very rude, ignores you when you ask for something, and yells at you when you ask a simple question....People find another 7 eleven to go to... read more

"This 7-11 store 600 N Glenoaks skims money on customers!!!" Specially this guy in the picture. I went to 7-11 store in Glenoaks&Alameda instead an employee who used to work there told me it's true! I bought the same item at the Glenoaks&Alameda store and it was $4.00 cheaper. The 7-11 at 600 N Glenoaks store total skimming store. I went back to show the receipt and he went ballistic. I'm told to report the store to the city attorney's office and to corporate. Maybe a class act lawsuit would suit them right. I wish I read the reviews before I started going to the store. Really bad reviews about how people are ripped off with their hard earned money. read more

7-Eleven - Address 600 N Glenoaks, Burbank - Convenience Stores Near Me - Burbank, California

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Nasty behavior from cashier. You guys need to evaluate your workers attitude towards customers. Terrible way of handling business.

I was driving to the grocery store. At the streetlight, I envisioned myself like with a baby girl. So I made a right turn to 7-Eleven. I was thinking Durex has vegan condoms like the whole time too. Well, don't knock the 7-Eleven experience until you've tried it. It's like the simplest way for a single person to be somewhat normal during the national holidays (and/or weekends). Open 24/7 for like everybody's convenience. Have a happy and safe 4th of July. read more

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I would give a 0 star if I could! The lady at this "in-convenience" location is a lier and has no heart! My father's favorite coffee is unfortunately 7-eleven... but no longer. For 30 years, he has been their committed #1 fan. This morning, he asked me to take him for our ritual 'father and daughter' coffee and donut stop. While there, my father pressingly had to use the bathroom. After I asked... then begged... then pleaded with her to allow my father who is 84 years old to please use her restroom, she refused. My father was so embarrassed; yet I knew if he did not use the restroom he would have an accident. I very kindly begged her one last time as we left... she said 'my boss will be mad at me'... she was the boss! Any store who lacks compassion or heart for the elderly, does not deserve any stars but should go out of business! read more

7-Eleven - Shameful 7-eleven - Convenience Stores Near Me - Burbank, California

Terrible service! I go to 7-11 for convenience. I only wanted a bottle of water. The cashier slowly cooked a pizza in the oven while customers waited. No one ordered pizza - he just wanted to have it ready. He picked up the pizza with his hands, no gloves. He was rude and ignored me when I asked a question. I'll go to Ralph's instead next time. read more

We stopped by this location to pickup some snacks for our movie showing. Everything in the store was dusty and looked expired. Since were were tight on time we decided to buy our snacks anyways. Once we got to the theater, opened our snack everything was hard and staled. Obviously we weren't going to go back after our movie and asked for our money because cause people who work at these location rarely give you your money back. We ended up throwing our snacks away. We won't be coming back to this location ever again. read more

7-Eleven - Convenience Stores Near Me - Burbank, California

dont usually do negative reviews. but its always the same guy behind the counter, and hes always so rude. that i could handle, but last time i went in there, he was cutting his fingernails behind the counter. they were just flying around everywhere and i dont even want to think about it near the food. luckily i dont get the food there. but kids from the highschool go here for snacks, at least be clean if you're gonna be so rude. read more

Nice staff, here! I've been in a number of times and the cashiers are always prompt and courteous. I've been helped by a guy a few times and by a woman once. This store has also always been clean and their snacks are a bit cheaper than the other convenience stores nearby. One time I had a coupon that their system didn't recognize. The male cashier called a lady out for help and they were able to figure out how to ring it up so that I could use the coupon. I really appreciate that this business takes different coupons that might not be theirs, but they are for the products that they sell. They also sell gasoline at this location and I've gotten it before without an issue. I don't really buy it from here though because I find it cheaper down the street. Every once in a while there will be a homeless person sitting by the entrance. I've never been bothered by them but it is very obvious that they are loitering and asking for change. I've seen this more when I've gone at night. Overall, this is a great store and very easy to get to because it's right on the corner of Alameda and Glenoaks. Thanks for the great service!! I will be back! read more

7-Eleven - Center aisle. - Convenience Stores Near Me - Burbank, California

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Walked in to shop with my friend. The cashier was an older oriental lady who would barely speak English. My friend tried on a hot pink sunglass as a joke and it was $4.99. We both laughed about it and she put it back. I paid for the shopping we went in the car the older lady came after me saying I didn't pay for the glasses ! I am so mad I asked for the owner's information. She didn't give me I asked for a manager she said it's only her and I am so mad they have cameras ! You don't just walk out and accuse people of stealing ! I really want to complain somewhere ! There are cameras for a reason ! Shame on you read more

Cashier was so rude for absolutely no reason. They also charge a lot more than they should be because I was looking for arizonas and they were not 99c it was $1.49 which it's literally not even allowed. The food was okay but definitely could've been better if they took their store seriously. The store also felt off because it was dirty and dusty. Going off on the cashier again he was raising his voice at me and my brother while we're were only buying a few items. He was also pointing at the door before we were even done paying in a very rude manner, and my brother used his tapped his card on the card reader but I guess that didn't work and the cashier rudely pointed to put it inside of the card reader. Right after it transacted he immediately went on his phone. Somehow my brother decided to say thank you which was not deserved and the cashier did not say anything. He also kept pointing at the door as if he wanted us to get out now. He kept eyeing me down which made me uncomfortable. No wonder this place has 2.5 stars and I hope it goes down even more. Not coming back even to take a sh!t Went back a second time. Jesus Christ. Fucking asshole. Didn't welcome us in. Kept eyeing me down. Didn't give us a bag and it was more stuff this time. I asked him for a bag, twice, loud and clear. Asshole ignored me. Did not get a thank you and yes I flipped him off read more

I've been going to this 7/11 to buy tobacco products for the last year. The clerk at night is friendly, but the older day clerk with short hair has usually been pretty rude towards me. I look young and my skin is darker on my ID because of my ethnicity (mixed-Polynesian) so I always understand cautious clerks, but most recently he threw my passport back at me while repeating "This is not you" with no further explanation ... after I've been buying tobacco from here for a year! I thought he was joking at first, but it quickly became obvious that he was rejecting my identification because of the way I look. Completely unacceptable behavior. After going to the liquor store down the street, I also found out that this 7/11 is overpriced. Never coming to this 7/11 ever again. read more

I stopped by to see if they had a small bottle of sweet sparkling wine. I went in and asked this question, and was told probably not but the wine is in the corner. So I went ahead and took a look. I was hoping for one of those mini bottles, since I'm just using this to make a salad dressing, but they didn't have it. As I walked out the woman behind the cash register started asking me a question, it wasn't clear what she said but I assumed she was asking if I found anything-she also stared at my tote bag ...I replied no and walked out....I will NEVER come here again. Why would she assume that I'm stealing? Just because I didn't buy anything? We have the right to simply come into your store and look for an item. We are NOT obligated to buy something if we don't find what we are looking for. Shame on you. If you really think someone is stealing then you might as well make the accusation rather than give people dirty looks. I should have gotten angry and made you look into my bag so that you could feel ashamed of yourself. read more

I used to live up the street from this particular 7 Eleven and like everyone else, this was only visited upon necessity. My most recent visit consisted of just one employee who decided it was detrimental for him to help the man that was playing with his bingo scratcher. I guess it was impoortant for him to tell him how to either do it, or see if he won anything. I was there to pick up a few packs of cigarettes for my husband before heading out to a birthday dinner. Waiting....waiting....waiting..... Oh hi, can I help you? Yes, can I have two packs of your blue american spirit cigarettes? That will be [seven dollars and something cents] Me noticing that there was only one pack "um, I thought I got two packs" Oh, you want another one? No. Not anymore. I did though. This is pretty much how every single one of my visits have been. Methinks not anymore.... read more

This is the most awful 7-Eleven I've ever been to. They totally scam their customers. I went to the store a few days ago and got an iced coffee. The lady at the register rang it up and then cashed out the register so it opened. It was a different price than what was offered on the advertisement outside. I mentioned that to her and then she rang it up again and it rang up properly. I went in today, and the man redid the price on my drink once I walk up to the register. He didn't even scan my drink. He rang it up for a more expensive price. I told him that it was listed as $1.49 on the advertisement outside and then I and that I had gotten that price two days beforehand. He said it wasn't for the specific iced coffee I had, but another. I don't trust them. Careful shopping here. Cashiers scam on the prices. read more

This 711 does not run the same promotions as all the other locations, it is more expensive and the lady at the desk is very rude she shoved my card into the card reader before I was willing to pay when I asked her about the prices being lower at other locations she yelled at me and told me that's not this 711! I would not recommend I paid $6 for 2 coffees including bring in my own cup which is $1 at all other locations read more

Coffee is always hot. They have a ton of different snacks! I think 7-eleven is getting better and better! I think they have great tasting coffee for such a low price! And the app is great. Get coffee everyday at 7-eleven and on Sunday you get a cup free! So simple! Hahah read more

7-Eleven - Convenience Stores Near Me - Burbank, California

Tuhid it's good to have you back buddy! I'm sure they miss you in Bangladesh but we missed you here. The 7-11 team wasn't the same without you! I like all the employees there but there was something missing when you were out. Welcome back! read more

Parking lot is always crowded and wayyy too small.

Create pricing here!! Never the advertised price, always higher. Doesn't make any sense. Stick with the one at Buena Vista and Glenoaks. Prices are as advertised NOT higher! read more

You see I tried surprising my mom with getting her a Coke at The local 7-Eleven. And I was going to pay with Apple Pay and it says on yelp that they take credit card and Apple Pay little did I know they're just idiots and they don't know the difference between Apple Pay and android pay it says specifically that they take Apple Pay when I got all the way down to the 7-Eleven and they told me that they didn't except it only android pay. I coke today mom read more

This 7-Eleven is great. They have all the good products. The employees are very helpful. I needed to buy cigarettes and they have them! This 7-Eleven will go down in history as one of the best 7-Eleven's I have ever been to. And that's a fact read more

7-Eleven - This is it - Convenience Stores Near Me - Burbank, California

I like the service. Theres this one time I purchased an item and it turned out more expensive than i thought (like a dollar more) and i had nothing on me, I was panicking, because theres a long line at the back. And the employee said, hey its fine, come back if you have it. I reeally appreciated that because, Im a student, and sometimes we dont really have money. Lol, so yeah i came back and paid that. Good Job read more

Hands down best 7-11 I've been to! Guy that works here is so kind and willing to help with open arms a very hard working man. I go to this location at least five times a week and he's always there! I've been looking for hand sanitizer everywhere but no where to be found since people love hoarding. But the man at this location was willing to give me his own. Thank you again! We need more kind people in this world! read more

Maruf is extremely rude and his a liar I was in line for a long time to get a money order he said it's not working just so there are students in line. The other men that has a hair tie on his head also lied! So rude I will call corporate as well! read more

BEST 7/11 in Burbank! Store is always clean. Coffee station is FULLY stocked. Staff is the best. Lines can get pretty long sometimes, but the atmosphere is great. read more

In the off chance you find yourself in Downtown Burbank needing to stop at a 7-11, avoid the one at the corner of Glenoaks and Cypress. I go there only out of necessity. One of the clerks always insists upon telling some form of dirty joke when you see him. First time I saw this guy I came in and he pointed at me and yelled, "Those pants!" I didn't know what to do about that. How do you respond to that? I thought of pointing back and yelling, "That shirt!" but I was afraid of what that would bring. Instead I just shrugged to which he told me he had a pair of pants exactly like those. I imagine he and I weren't the only two in the world with a pair of old jeans but I didn't want to disappoint him, it seemed to mean a lot to him. This guy also has a habit of "amusingly" making up prices at the register. He'll say a total is $150 instead of say, the actual total which is $3.50. He'll laugh then and point to the real price. The other clerk speaks nary a drop of English. First time I saw him I'm in there getting a Dr. Pepper and a hot dog. Well, I decided not to get the hot dog because it became obvious what an arduous task this would be. There's about 15 people in line while he figures out how to use the register. So he's struggling to get by and ring these people up and send them on their way. It's because of this I decide against the hot dog. It would've broken him, I think. So when I get up to the register I'm patiently waiting while the Dr. Pepper is being meticulously scanned and suddenly, in the front door bursts the homeless guy from outside, who pushes his way through the line and goes behind the counter. He proceeds to wash himself in the mini-sink: hands, arms, face. Every customer in the place, myself included, freeze and watch the scene with horror and disgust. One would think the clerk might put an end to this as it is no doubt setting a new record for health code violations. But no, much like us, the horrified customers, he freezes. Nary a word is spoken, nor a movement made. He just stands there, watching this guy do his mini-bath. He finishes up and leaves the store. We watch him go, silently. Then, as if this bizarre interlude had never occurred, the clerk finishes ringing me up and ushers me out the door. I go there recently and the fellow with limited english is standing over the sink eating a taquito. He sees me and continues to chow down on his taquito. I wait a moment, nothing happens. I have an ice cream and two lotto tickets and give them a small shove on the counter, just to give him a little hint, as if to say, Yeah, that's it...I'm ready. Finally, as if it pains him to have to do so, he comes over and starts to ring up my ice cream. I hand him the two lotto ticket forms and he runs them through the machine, then places them back on the counter. He manages to tell me the total for my ice cream and two lotto tickets: It's $15 and change. I pause--"Huh?" He mumbles something in no language I recognize and points to the total. "How much is the ice cream?" I ask. I look through the lotto tickets and find there's an extra one with several quick picks printed on it. "Oh, this isn't mine," I say and hand it back to him. "No, no," he says and pushes it back towards me. "Um, no," I say again and hand it back to him. "I didn't get this." I point to my lotto sheets and the show him I only have two tickets. "I don't know what this is," I say, handing him the many quick pick ticket. "Not mine." He takes the ticket, eyeballs it suspiciously, then hands it back toward me. I shake my head and put out my palms--"No, man--I didn't get this and don't want it." Then point to my two tickets and ice cream. "That's it. Just these." Finally, he sighs and sets the quick picks aside. He punches many a button on the register and the price is adjusted to the more reasonable total of $6.49. I nod, "Okay, thanks--cool," I say and reach into my wallet, retrieve $7 cash and hand it to him. I pocket my two lotto tickets and grab the ice cream. I stand prepared to receive my change. Nothing happens. He stands there as if everything is completed. I extend my hand ever so slightly. He stares down at my hand with a bewildered and somewhat concerned expression, and shrugs. I say, "My change?" he repeats whatever it was he just mumbled shakes his head, more in a confused manner than a refusing way. "Uh, I gave you $7," I point out. "Change?" Once more, the bewildered and concerned expression, followed by the head shake, shoulder shrug and unintelligible muttering. I give up, decide it simply isn't worth the trouble. I shrug right back. "Have it your way, dude." Leaving the store the homeless guy asks, "Hey man, you got any spare change?" "I don't," I reply and throwing a glance back into the store, I add, "but he's got an extra 51¢ in there." That should tell you everything you need to know about this 7-11. read more

I was treated so rudely by not just one but two of the clerks. a woman and a mann.

I won't be back! I don't like to waste cups, so I bring my own cup to refill. I've never had a problem at any other 7 Eleven but these people that work here Suck! He said the owner doesn't like to give refills soo he refused to give me a refill. He said the owners name is Paul. .I doubt it. My son wanted root beer and it ran out and she said there was no more and the rest of the sodas were flat. read more