Came in here to grab one quick thing. There were three total people, including me at the register…read moreregisters. Two are open to self service. Wonn is sitting there with somebody else else's order that must have walked away from it, but it was never canceled The other lady in Self service Vice completed her order and I went there. I purchased medication that require required an ID. The entire time, the woman at the full service checkout was conversing with a customer chatting about food and other things. My thing started buzzing that I needed an attendant to help. It probably said 10 times help is on the way. She finally came and then said oh go ahead and put your date of birth in, and she walks away. No one else is around. No apology, did not check my ID, no other acknowledgments.. I stopped coming to the pharmacy a long time ago, but the store is slow and unfriendly many times. There was a younger gentleman who used to work here. He was great. The lack of good workers here also is reflected with literally everything being locked up in the facial care section. You can't even re-labels anymore because you have to wait 15 minutes for somebody to come and open the door.

Efficient location that we needed to use mid-evening. Staff was on-it, polite, and informative…read more Thanks.

I've been coming here for years and the people are always so nice. I've gotten my prescriptions…read morefilled in the drive through and inside the store. I've also gotten vaccines here and purchased medicine, wrist wraps and bandages. Every time I come in the people who help me do a great job. They have consistently had a positive attitude. The store is always clean. There is always plenty of parking in the parking lot since they share the lot with a number of other businesses.

Came here when I was in the area and was surprised at how big it is! The aisles were very clear and…read morewell labeled and it was easy to find what I needed. I really liked how a lot of products weren't out of stock as many CVSes are. They have such a large assortment and variety of products and less items are locked up here (maybe less theft in the area?). The check out process was seamless and the employees here were friendly. Parking was very easy in their large lot, even during a busy time.

Good service Good hours…read moreConveniently located Merchandise is good Pharmacy techs are efficient and know what to do

they don't know how to do medical billing and constantly want the patient to get involved in it…read more Rude. The manager hang up when I was ready to give the info. she needed to verify although she had it all. I would not recommend to anyone to get near this store. Bureaucracy. A problem that could be solved in two seconds, had to go around and around. I was told to pay co-pay when my insurance covers it all and when after paying, I checked my claims, l noticed they had been paid my copay amount. Yet the manager, Linda told me that the insurance company had to solve it not the store. This is how this location is functioning.

This small pharmacy is located in a Medical building. Very convenient for patients to walk out of…read moretheir appointments and get their prescriptions filled at this pharmacy. The pharmacy is not to busy and very well stocked. The staff is super friendly and welcoming. They also sale snack at a very good price.

I had a great experience with this pharmacy. My dermatologist ordered an ointment that the…read morepharmacy compounded. It is one of those drugs that is not covered by insurance and AMC took $5 off the price because of who my doctor is. They called me for payment and delivered it the same day, I just had to be home to sign for it. Easy peasy!

Great people, fast service!…read more I've called different places regarding my dog's medicine and everywhere else they charge more. Another pharmacy wanted $1200 for the same medication I get here for $79. Unfortunately my dog was diagnosed with an autoimmune disease before I had a chance to buy her pet insurance so I have to pay out of pocket. Pharmacist was a little confused when the prescription said "beef flavored" and asked if I still wanted to get that flavor for my daughter. We all had a laugh when I explained it was actually for my dog, not my daughter. It's a 20 minute drive from where I live but it's definitely worth it.

I have nothing but great things to say about this pharmacy. I needed to get away from my local CVS…read more It's too hectic and they never have my medication in stock, the only thing that I did like was their drive thru. So in searching for a new pharmacy, I came across this one. There is parking structure parking here and they do honor 15 minutes of parking for free, so best believe I high tail it as soon as I park. Make sure you take your ticket with you so you can get your exit ticket at the kiosk before you get back to your car. I've never had to wait in line for my prescriptions, it's always been in and out in less than 5 minutes. The pharmacist and the techs there are all so nice and are very helpful, they're also pleasant on the phone. They make a courtesy call, which is a recording, when your prescriptions are ready to either be picked up or delivered to you, which I also found convenient. They also offer free delivery, which I finally used twice, and I have to say the service is top tier. Their delivery driver is very kind and courteous. This pharmacy is truly top notch!

CAUTION: My Mom left crying!…read more Today on, April 15 2022, my mom went in to show the pharmacy an opened bottle of medication they gave her. This is the Second time my mom has received her Thyroid Medication that's supposed to be sealed from Manufacturer, opened. After the first incident, she respectfully requested to obtain a sealed bottle direct from the manufacturer and yet, this happened again. My mom routinely picks up her meds and as usual this pharmacy bills her insurance. She took it home and when she finally opened the bottle, the seal had been completely tampered with and opened. (See pic) She isn't going to risk her life ingesting pills out of an opened bottle not knowing if anything is wrong with the medication. The Pharmacist dismissed my mom and made her pay out of pocket for a second NEW UNOPENED BOTTLE of medication. Since this is the second time and she's paid out of pocket twice , I plan to report this because I don't believe it's right for a Pharmacy to bill insurance and take her $90 copay for tampered medication AND then charge her a second time for a nontampered unopened bottle of medication that cost her $142.60 (receipts on hand). There was no corrections made, no apologies, no investigation in to the opened bottle they gladly gave her in the beginning of April. Yet, there was no hesitation in having her pay solely out of pocket, an additional $142.60 today because the Pharmacist said she cannot do anything. It is unbelievably frustrating to pay twice for the same medication within a few weeks! This practice is unheard of and a patient shouldn't leave in tears over her medication. I am going to look further in to this and do my best to make sure this doesn't happen to other clients. For dismissing my mom's concerns and handing her tampered medication to begin with, then getting paid out twice, one star is the lowest I can give. They should have taken the opened bottle back and investigated with their tech/pharmacy/ manufacturer instead of getting paid twice by my retired mom that's getting by on social security. This pharmacy got paid by insurance plus her copay for a bad bottle of medication that they take no responsibility for and, instead, made her pay out of pocket again to receive a sealed bottle of her medication. This definitely needs to be posted. Consider going elsewhere for your meds. If you decide to come here, BE very CAUTIOUS & OPEN/CHECK your bottles in front of them before you pay & sign! We are trying to see what recourse we will take.

Before I begin, my mother and I have been coming to this CVS location since it opened. We always…read moreget really good assistance and customer service from Janet, Carmen and Elly. The reason for the one star (and I'm being very generous) is in regard to Young In Yun. The worst customer service from a pharmacist. She was rude to my mother and myself for simply asking questions about their system. Don't know how CVS managed to hire someone like that given that pharmacists are there to assist customers with ANY questions. Young in Yun, you're not doing us a favor --it is part of your job. Young In Yun = RUDE Young In Yun = RUDE Young In Yun = RUDE and for the record... Young In Yun = RUDE So Young In Yun, before you hide behind your tall counter with the attitude that you're doing us a favor, buy yourself a personality with a side of customer service. If not, perhaps you shouldn't be a pharmacist. Not using this CVS location anymore. For all I know Young In Yun might "accidentally" fill my prescriptions with something that might get me very sick -or worse...

I hate to see anything less than a 5 star here. This crew is great!!! They are friendly,…read moreefficient, and go out of their way to help. Have used for prescriptions, vaccines, and questions with OTC products. I've dealt with other pharmacies where you wait in lines for 30 minutes, pharmacists give you wrong info, and people are unfriendly. You will find none of that here. Shout out to them today for saving me $1000 (yes ONE THOUSAND)on 1 prescription by directing me to a manufacturer copay card!!!

Highly disappointed when I picked up my prescription today Sunday March 23rd at 4:55 p.m.. I…read morepreviously posted a five-star review because I was offered a gift card and another opportunity to get another $50 gift card after filling five prescriptions this was approximately a year ago. So the last time I was here was just a couple of months ago and my card was stamped and I'm on my way to getting my fifth stamp. Well for today when I gave the pharmacy personnel the card to be stamped to count toward my next $50 gift card the response was oh no that program's been over for a year. I explained to the person working and the pharmacist on duty at that time that it hasn't been over for a year because I just had it stamped about 3 months ago when I got my last prescription filled. The girl at the checkout counter kept on and on about no done now it's over for a year and mentioned something about 20% off replacing it blah blah blah and then said I could talk to the manager John. So I said well they're not going to know that I have my purchase because you didn't stamp my card and her response was you have the receipt so they're going to know that you got it today and I said okay and I they said just go talk to John okay so I'm going to go talk to John the manager. I go over to customer service to ask for John the manager and I am told that John is not the manager of the store John is the manager of the pharmacy and he's not here today. So now I'm clearly not happy that the two workers at the pharmacy clearly sent me over to the manager John assuming it's the store manager to customer service which she said yes go over there only to find out John is not the store manager he works at the pharmacy and John's not even working today. And can I go back and talk to the girls at the pharmacy no I cannot because they closed at 5:00 p.m. which is precisely the time that I went over to where they sent me to find non-existent store manager John. So that's my one star review I don't appreciate the runaround the lack of knowledge and the total argumentative attitude that the pharmacy clerk had about a program I was approached by Pavilions to join. A simple John is the pharmacy manager and he is not here today but when he comes in tomorrow you can call him and discuss it with him or come back in instead of sending me across the store full well knowing there is no John the store manager. This should have been handled differently. I am unhappy. Maybe I won't use this place again if that is how customers are treated.

I can't say enough good things about this pharmacy! They are friendly and knowledgeable, and go…read moreabove and beyond to make they provide great customer service. They're incredibly fast and efficient, and I appreciate how they take the time to explain everything clearly. It's such a relief to have a pharmacy I can truly trust. Highly recommend to anyone looking for excellent service and care!

I changed our family pharmacy recently to western ave pharmacy because I wasn't getting my…read moremedications on time from previous pharmacy, I am so glad that I did. They are always on time , their customer service is on point and very helpful. They take their time to answer my questions and make sure I fully understand. Highly recommended