All CVS locations I've been to received zero star from me until today. I've never been on this…read morelocation for nearly two decades but this branch is a lot bigger than nearby locations. It's also much cleaner and organized. No wonder Ellen De Generes filmed a segment of their show here with Michelle Obama. The biggest surprise was for me to be helped by two of their employees. First, I went to the kiosk to see if there's any coupons I can use but the machine didn't print anything. I found a guy in one of the registers who helped get my coupons printed. Then I proceeded to the pharmacy to look for an item but I didn't find any so I went to look for an associate who was on the next aisle. I told him what I was looking for and he actually walked in the right section.

Last night / this morning, I went to pick up my medication approx 2:35am after work. I approached…read morethe window, entered my information on the new touch screens for customer check in. I waited several minutes after being ignored and said "hello". Startled, a woman in the middle of conversation (couldn't tell if it was on the phone or another person there) turned around and said " I'm at lunch" then turned around after snubbing me. I then asked "I'm hear to pick up medicine I've been notified about for a few days". She turned around again and said, "I'm at lunch (in a very annoyed voice). I then said, "but I've already entered my information.....on the check in??". She then said,"our computers are down...". Then I said,"if the computers are down, why am I able to use your computer to check in?". She said," come back at 4am." Now, I'm not sure how lunches work but if she gets an hour and half - 2 hour lunch, I'm applying for a job. I explained that I'm disabled and can't come back. Then, she said,"come back at 4am." continuing to snub me when under her breath she said "GO AWAY". She didn't think I heard her but I did. Here's what's going to happen today. Either I get my medication delivered, and she gets fired, or I'm ending our 30 year relationship and taking not only my business somewhere else AND taking as many people as I can with me. Better make a decision fast. If this will allow I'll post the receipt from my visit after I was insulted and still spent money at the other register with your company. Through the receipt you should be able to find me. Or, you can check your system to see when I checked in at the pharmacy. The woman I'm referring to DOES work in the pharmacy and I believe may have been Asian with dark hair in a pony tail. Check your cameras and you'll know who I'm talking about. This is beyond an apology so don't bother. She needs to go. It's not the information I'm angry about. It's how she interacted with me and how she said the things she said. She shouldn't be speaking to customers AT ALL. Just like last night, I'll refrain from using curse words to describe her. Please respond to let me know she's GONE for good. Thank you. Marc Harrison

I've been coming here for years and the people are always so nice. I've gotten my prescriptions…read morefilled in the drive through and inside the store. I've also gotten vaccines here and purchased medicine, wrist wraps and bandages. Every time I come in the people who help me do a great job. They have consistently had a positive attitude. The store is always clean. There is always plenty of parking in the parking lot since they share the lot with a number of other businesses.

The last three months I've had to call in to my CVS pharmacy to get the proper approval in place…read morefor Weagovy. Every time getting ahold of someone to handle the hoops related to Weagovy is a problem. Today I was placed on hold for three minutes and then hung up on (they picked up, I could hear talking and papers shuffling). I called back and after several rings the same thing happened. RUDE ... and they don't care ... use Walgreens if you can.

Walgreens pharmacy on Magnolia and Buena Vista in Burbank CA refuses to carry bottled water while…read moreCalifornians are suffering a major heat wave. When questioned about the issue, employee said that they keep trying to order bottled water but can't get any. Sounds like a crock of poppycock to me.

The Shop: Only pharmacy, picking up medication. No other retail merchandises. Very small store…read more The Parking: Private lot. Drive thru window.

thank you for your professionalizm, greate service and positive energy. highly recommended.read more

This small pharmacy is located in a Medical building. Very convenient for patients to walk out of…read moretheir appointments and get their prescriptions filled at this pharmacy. The pharmacy is not to busy and very well stocked. The staff is super friendly and welcoming. They also sale snack at a very good price.

As a physician with extensive experience working across numerous pharmacies--from major chains like…read moreCVS and Walgreens--I can say Burbank Compounding Pharmacy genuinely stands apart. They provide the caliber of service that my patients require. The team is exceptionally professional, consistently available, and treats each person as a valued individual rather than just another transaction. What truly sets them apart is their ability to source less commonly prescribed medications, which allows me to serve patients with more complex needs where standard pharmacy stock simply won't suffice. Strongly recommend using this pharmacy!

Mary, one of the pharmacists, is so sweet and very helpful. I appreciate that they know me when I…read morego in. The service is fast and efficient.

CAUTION: My Mom left crying!…read more Today on, April 15 2022, my mom went in to show the pharmacy an opened bottle of medication they gave her. This is the Second time my mom has received her Thyroid Medication that's supposed to be sealed from Manufacturer, opened. After the first incident, she respectfully requested to obtain a sealed bottle direct from the manufacturer and yet, this happened again. My mom routinely picks up her meds and as usual this pharmacy bills her insurance. She took it home and when she finally opened the bottle, the seal had been completely tampered with and opened. (See pic) She isn't going to risk her life ingesting pills out of an opened bottle not knowing if anything is wrong with the medication. The Pharmacist dismissed my mom and made her pay out of pocket for a second NEW UNOPENED BOTTLE of medication. Since this is the second time and she's paid out of pocket twice , I plan to report this because I don't believe it's right for a Pharmacy to bill insurance and take her $90 copay for tampered medication AND then charge her a second time for a nontampered unopened bottle of medication that cost her $142.60 (receipts on hand). There was no corrections made, no apologies, no investigation in to the opened bottle they gladly gave her in the beginning of April. Yet, there was no hesitation in having her pay solely out of pocket, an additional $142.60 today because the Pharmacist said she cannot do anything. It is unbelievably frustrating to pay twice for the same medication within a few weeks! This practice is unheard of and a patient shouldn't leave in tears over her medication. I am going to look further in to this and do my best to make sure this doesn't happen to other clients. For dismissing my mom's concerns and handing her tampered medication to begin with, then getting paid out twice, one star is the lowest I can give. They should have taken the opened bottle back and investigated with their tech/pharmacy/ manufacturer instead of getting paid twice by my retired mom that's getting by on social security. This pharmacy got paid by insurance plus her copay for a bad bottle of medication that they take no responsibility for and, instead, made her pay out of pocket again to receive a sealed bottle of her medication. This definitely needs to be posted. Consider going elsewhere for your meds. If you decide to come here, BE very CAUTIOUS & OPEN/CHECK your bottles in front of them before you pay & sign! We are trying to see what recourse we will take.

Before I begin, my mother and I have been coming to this CVS location since it opened. We always…read moreget really good assistance and customer service from Janet, Carmen and Elly. The reason for the one star (and I'm being very generous) is in regard to Young In Yun. The worst customer service from a pharmacist. She was rude to my mother and myself for simply asking questions about their system. Don't know how CVS managed to hire someone like that given that pharmacists are there to assist customers with ANY questions. Young in Yun, you're not doing us a favor --it is part of your job. Young In Yun = RUDE Young In Yun = RUDE Young In Yun = RUDE and for the record... Young In Yun = RUDE So Young In Yun, before you hide behind your tall counter with the attitude that you're doing us a favor, buy yourself a personality with a side of customer service. If not, perhaps you shouldn't be a pharmacist. Not using this CVS location anymore. For all I know Young In Yun might "accidentally" fill my prescriptions with something that might get me very sick -or worse...

Long lines, it can take a long time as they are only able to open one cash register…read more Also, there doesn't seem to be any logic to the wait times even after they receive a prescription. My new medication was received but I still have to wait 30 min to get the pills counted because they are too busy with other orders. Nobody was behind me in line. They used to be able to pivot and take care of the customers on site. Very inefficient. Something changed and it made the entire experience as bad as a Walgreens pickup.

I hate to see anything less than a 5 star here. This crew is great!!! They are friendly,…read moreefficient, and go out of their way to help. Have used for prescriptions, vaccines, and questions with OTC products. I've dealt with other pharmacies where you wait in lines for 30 minutes, pharmacists give you wrong info, and people are unfriendly. You will find none of that here. Shout out to them today for saving me $1000 (yes ONE THOUSAND)on 1 prescription by directing me to a manufacturer copay card!!!

Recently moved to Glendale, and they are down the street from me. Very friendly staff, and the…read morepharmacists are willing to help with general questions/suggestions. They deliver for free, which is perfect when you go to a doctor. I would highly recommend them.

Amazing service and customer service and selection of medications.Management goes above a beyond to…read moreorovide quality service