Great people, fast service! I've called different places regarding my dog's medicine and everywhere else they charge more. Another pharmacy wanted $1200 for the same medication I get here for $79. Unfortunately my dog was diagnosed with an autoimmune disease before I had a chance to buy her pet insurance so I have to pay out of pocket. Pharmacist was a little confused when the prescription said "beef flavored" and asked if I still wanted to get that flavor for my daughter. We all had a laugh when I explained it was actually for my dog, not my daughter. It's a 20 minute drive from where I live but it's definitely worth it. read more

I have nothing but great things to say about this pharmacy. I needed to get away from my local CVS. It's too hectic and they never have my medication in stock, the only thing that I did like was their drive thru. So in searching for a new pharmacy, I came across this one. There is parking structure parking here and they do honor 15 minutes of parking for free, so best believe I high tail it as soon as I park. Make sure you take your ticket with you so you can get your exit ticket at the kiosk before you get back to your car. I've never had to wait in line for my prescriptions, it's always been in and out in less than 5 minutes. The pharmacist and the techs there are all so nice and are very helpful, they're also pleasant on the phone. They make a courtesy call, which is a recording, when your prescriptions are ready to either be picked up or delivered to you, which I also found convenient. They also offer free delivery, which I finally used twice, and I have to say the service is top tier. Their delivery driver is very kind and courteous. This pharmacy is truly top notch! read more

I cannot stress how fantastic this pharmacy is. Everyone at BCP embodies the epitome of professionalism. They listen to their customers and they get things done right the first time. Trinh and Alberto are amazing and go out of their way to meet your needs each and every time. Their delivery driver, Jorge, is the kindest person. There was more than once when he made a delivery to our home in the morning, and another delivery in the afternoon, always with a smile on his face and a kind word to say. I dealt with the chaos of North Hollywood Walgreens pharmacy for years before I found BCP. The difference is night and day. Do yourself a favor and switch to BCP today. Oh, and they compound animal meds too! What's not to love about this place. Thank you, Burbank Compounding Pharmacy. :) read more

I have been using Burbank Specialty Pharmacy for quite a while and any issues I had before were minor and usually fixed right away - until this incident. As usual, I called to refill my Rx and have them mail it to me. This particular day happened to be on New Year's Eve. I asked for a refill, told her which card to charge and she said they'd be mailing it to me right away. Well...almost a whole week later I called (1/6/19) and they said it was sent on 12/31 and that she would call me back to let me know the status. I never heard back, so I called again the next day and ended up getting the same Gal. When I reiterated my story, she laughed before saying "oh, I was supposed to call you back but I forgot". I requested for them to send me my medication again since they charged me immediately and I still have nothing to show for it. She said she could but they would charge me again...ummm...I don't think so. She advised me that the tracker shows it being mailed from them on 12/31 and that it's stuck at my local post office then asked me to wait a few more days. I finally spoke to the manager and she said reiterated the same. Funny story is, a day or two later I received the package and I quickly realize that they lied about when it was mailed. They clearly didn't mail it on 12/31/18 as stated and promised. Rather they sent it on 1/7/19 (the day the manager confirmed it was sent on 12/31). Mistakes happen but honesty will always be the best solution. Don't lie and get caught doing it - bad business practice. read more

Burbank Compounding Pharmacy - If you're going to lie about something...perhaps you oughta make sure it can't be traced. Mailing date is 1/7/19 not 12/31/18 as stated. - Drugstores Near Me - Burbank, California

Hands down best service on LA. The pharmacy delivers to homes in SFV. Very friendly service. They remember your name and always ask how you're doing. read more

Trinh is wonderful. There was an issue with my prescription and she made it right. No question, just accommodated my request with a smile. That's a business you can trust. read more

Watch out!!! They're gouging the price of the Covid tests. They have them but they're charging $35 for a single test that I paid $10 at CVS for but they would only give me one. BEWARE!!! read more

In the customer service this place doesn't even deserve 1 star but I have click 1...I have been twice and the girls here most of them look always mad, don't ask a questions because the answer worst than they look...what happened to customer service? So disappointing! read more

I paid them to compound .1 mg capsules of lunesta... When I received the capsules and took them out at home, they were all massively different weights. I broke out our very accurate pharmaceutical grade scale (which I'd been using to shave down lunesta pills myself) and weighed them... Some were as much as 50% heavier or lighter than others. As a compounding pharmacy, I would expect precision, not something as egregious as this. For someone who was dealing with trying to taper off of a drug, having highly inaccurate doses was unforgivably dangerous. read more

This pharmacy is located on the ground floor of a busy building near Providence St Joseph Hospital. The space itself is fairly compact, so there may be a wait to pick up or drop off prescriptions. The staff is helpful. I inquired about compounding for vet medications, and they are able to accommodate for some. Prices are reasonable, and they were able to compound the medication in a matter of a few hours. tip - they will deliver for free within a few mile radius. They are not open on weekends parking - free street parking read more

Love this pharmacy and will only ever go here! Conveniently located near a few of my medical providers, they always have my medications (while other pharmacies are usually out or need to order or wait.). Although they are not open weekends their staff is second to none and they will work with doctors offices and through any insurance issues quickly and efficiently. read more

My mom is a Medicare patient and I switched her from Kaiser to scan earlier this year. When I enrolled in scan I was swayed into cvs Bc their prices on some prescriptions are cheaper. I spent hours of my life and so much frustration dealing with just trying to get my moms prescriptions refilled. For a pain medication I had to go in every 7 days. I finally decided to kick cvs to the curb and move my moms prescriptions to burbank compounding. Omg!!! Why did I wait so long??? They were efficient and fast and competent and kind. I will never use cvs again. Do yourself a favor and try a pharmacy that actually cares about you as a patient and a person read more

I think they're a great pharmacy. There's always a pharmacist available. The staff is supportive and caring. If you have a recurring prescription or a new prescription they have a call system in place that alerts you that your prescription is ready. So when you arrive to pick it up, it's actually ready. No waiting. Their system also reminds you that you have a refill and confirms that you want the prescription refilled. This is great if you have to make arrangements for a ride. It's also a great time saver. read more

The pharmacy staff here are all amazing and hard working. Trinh the owner is awesome. She was awesome, patient, kind and professional. The staff new what was going on and Trinh took her time explaining how to use my medication. Thanks to all the staff! read more

Such a great pharmacy. Never have issues. Wait is never too long. Irma and the entire staff are really friendly. I even get my prescriptions mailed and they call me to see if I need a refill. Just a really great office. read more

Wonderful experience at Burbank pharmacy. The hospital ER room wrote my Rx completely wrong, which I'm so thankful that Arman caught it, otherwise I don't know what would've happened to me if it was another pharmacist. The ER room and doctor were so busy, they rushed my RX, shame on them. This pharmacy knows the job, and they are on point! They phoned the doctor, and he was not even around to take the call. I heard Arman get upset over the phone, said a few things, and behold they figured out the error and were able to adjust the dosage and amount to be dispensed. Which other pharmacy would do this? And all for the customer, which is ME. Sold. Hence this review that I'm taking the time of my day to type. I will continue to come to Burbank pharmacy, regardless of the situation, even if you guys charge me more, I'll still come to you. Thank you Arman! read more

I stumbled upon this pharmacy while on the way to my doctor who happens to be in Burbank as well. This pharmacy is really nice. They only sell pharmacy related products. For example, they don't sell milk, boxes of candy, Christmas lights, etc. They're a drug store that only sells drugs. Isn't that interesting? I transferred ALL of my prescriptions over here from CVS and they had it filled promptly and accordingly via an automated system. No long lines, no having to call them over and over and wait on hold for 10-15 minutes unlike some pharmacies (CVS). Very highly recommend. read more

I only have great things to say about this pharmacy. The personal touch they add to the great service they provide always makes me come back to this pharmacy. The pharmacist are very helpful with making sure you are comfortable taking the medication you are prescribed, or if you have any concerns with any medication. The prices are actually cheaper than Walgreens and Rite aid, often times they will give you a discount too, once they get to know you They do offer a large selection of pharmaceutical supplies, including a big jar of candy. Plenty of parking the shopping center. Beats the big corps anyday of the week. read more

Burbank Compounding Pharmacy has been amazing for my family and friends! My dermatologist recommended that I pick up my prescriptions through Burbank Compounding because of the quick turnaround time, awesome customer service and thorough pharmacists. Flawless.   These guys rock! I got a call the same day and my prescription was delivered to my door without any problems in 2 days. Who would want to go to a chain/retail pharmacy like CVS or Walgreens when you can get your orders with such ease. Totally digging their automated system. Thank you Burbank Compounding Pharmacy!  will continue to use you guys and tell all my friends about it. read more

I came in here sick as a dog for the first time, right as they opened. The pharmacy is very clean, tidy, and neatly organized. Comfortable seating while you wait is always nice, because you can't find that crap anywhere. Seriously. Try sitting in any store you go to these days. Geez Louise, it's insanity. Anyway, I got my 3 prescriptions and they gave me verbal instructions and written ones and sent me on my way, including little coupons and fridge magnets to make sure I knew their name and to thank me for coming there. The staff is amazing and wonderful. Highly recommend Burbank Pharm! read more

Simply amazing! The great and wonderful folks at Burbank Compounding Pharmacy got my insurance to cover a prescription, after a different pharmacy had failed to do so. Saved me at least $300. The medicine I needed is not a common and they didn't have it in stock however they were able to obtain in from another nearby pharmacy and have it READY the SAME DAY! They're in a well-traveled area of Burbank but not to worry! There's free parking on the front, side and the front street. The validation may not even be needed, (I parked on the street lol) I was a reluctant customer, but I'll be happy to make the trip to see them from now on. And if I don't feel like driving to them, they offer to ship the prescription to you at no extra charge! Hah! Plus, it always feels good to know that you are helping and supporting pharmacies that aren't mainstream. They also had quite a selection inside the store. Do check it out for sure! Nice people, GREAT service, fast, and friendly. These pharmacies are truly hard to find and must be known! I highly recommend it! read more

Burbank Compounding Pharm gets better with every RX! I don't know how that's possible but they simply take the insanity of insurance and Medicare out of my life. It is insanely difficult enough to take charge of our health issues without the added burden of medical/pharmaceutical bureaucracy. Burbank Pharm is not only the most professional and knowledgeable pharmacy I have dealt with in 40 years, but they are very caring people. In addition, they employ an outstanding Pharmacist. I will continue to recommend Burbank Compounding Pharm with confidence. read more

I just spent two hours trying to get my son's rx filled at 3 different CVS's. This after being told five days ago that the rx (which is essential) would be ready 2 days ago In desperation, I called Burbank Compounding pharmacy and they had it in stock. It took me only 10 minutes to drive here from my work! I realized they had just closed and that they waited for me for ten minutes after closing time on a Saturday. I was in and put in five minutes! Why did i suffer for decades with the long lines and delays and grumpy staff at Cvs? Why would anyone? This is the type of locally owned pharmacy that i didn't know existed anymore. Outstanding!! read more

I just came from here. Right when I walked in, I came to the drop off window and there were hmmm.... 9 people behind the counter. Not one of them greeted me, or said "Someone will be right with you".. nothing. I stood there for a few mins.. looking around until finally a lady came and took my Rx. I waited a little bit, then got called. I handed the young lady behind the counter my parking ticket for validation, paid for my Rx, and waited another few mins for the girl to give me back my ticket. She does, and I bail. I try to leave, and the parking arm wont raise. WTF? I already have a headache (hence the pharmacy visit) now cars are piling up behind me, complete with STINK EYE. GRRR!!! The parking attendant comes out and tells me that I need TWO tickets. My parking ticket, AND the validation ticket. WHAT THE SERIOUS FUCK? "I just gave her my ticket. She gave me this back." " No no no. You need both." :/ AFTER giving me some attitude, he finally just let me out, but why would she keep my ticket if they know you need both? On top of the non greeting and unhelpful nature of the peeps here, I'll be rolling through to CVS from now on. SMH! read more

Burbank Compounding Pharmacy - Outside - Drugstores Near Me - Burbank, California

Having to constantly fill many prescription, other pharmacies had encouraged me to go elsewhere because their inability to fill my prescriptions in a timely manner. I was recommended to go to Burbank Compounding Pharmacy and instantly became very satisfied with the quality of service and personal attention the pharmacist gave me. He goes above and beyond to ensure that I get the best possible care and is very compassionate where other pharmacies have failed. They develop a personal relationship with you and personally calls to let you know when your prescriptions are ready. I I also receive large quantities of medication and this pharmacy has been able to fill every one of my prescriptions almost immediately. If you happen to be going to a doctors office around the area, you can have your prescription electronically mailed to this pharmacy and they will have it ready before you have time to walk over there. Also another bonus is that they offer to deliver it to you at no extra charge. Would highly recommend Burbank Compounding Pharmacy for all your Rx needs! read more

I love this pharmacy!!!! Can you just love any pharmacy??? I love this one. I am always greeted by the Filipino guy I think that works there and he is amazing and friendly! They always pick up the phones and always remind you to pick up prescriptions. That's what I call excellent customer service. It's convenient as my dermatologist is next door and my doctor. Will always come here! read more

I was on a family trip to sunny California, ended up catching the mad flu last week because of the weather changes and allergies from pollen that were all in the air. Saw Dr. Galust from Glendale, who referred me to this pharmacy and even told me directions on how to get there. Very clean pharmacy, definitely different than what I'm used to seeing at my hometown in NC. Very pleasant staff, friendly, also another big key factor, nothing was done manually. They had a big machine, that did everything automatically, 1st I've ever seen. Got my script within 10 minutes, fast! I will most definitely be visiting California again, I'll be sure to stop by if I ever get any prescriptions while I'm in the area. Thanks for accommodating me. read more

Smartest pharmacists in Los Angeles County. Trust these folks! I do, especially for pet Rx's :)

I had a doctor's appointment upstairs in the building this pharmacy is located in (on the ground floor.) I was in A LOT of pain, it was a Friday afternoon, and I wanted to get my prescription as fast as possible to begin the healing process. I also wanted to get it filled ASAP because of my religious obligations beginning soon and not wanting to have to wait until the weekend was done. I explained all this to the pharmacist and within 15 minutes I had my prescription filled, paid for and out the door. They were all INCREDIBLY understanding and professional. I will be returning for all future prescriptions. It's like night & day compared to the place I was going before. THANK YOU AGAIN! and yes I'm all better now! read more

This post is about their Rx delivery service. I called in a refill the Friday of Labor Day weekend and they confirmed they could do same day delivery. That night, I remembered my Rx and realized it never arrived. Fast forward to Tuesday once they'd opened after the long weekend and I called to check on my Rx. Here was the actual conversation: -Me: Hi, I called in an Rx for delivery Friday. Can you please check and let me know when I will receive it? -Pharmacist: [after putting me on hold a few mins] Looks like it went out Friday but the driver had too many deliveries that day so it didn't make it to you. -Me: So it just didn't get delivered because he had too many stops? -Pharmacist: Yes -Me: Next time can you please let me know so I can plan accordingly? I haven't been able to take my medicine since then. Fortunately it wasn't something I absolutely needed that day or the day after. -Pharmacist: Well we send the driver out and then we close for the day. -Me: So you don't know what has been delivered and what hasn't? -Pharmacist: Right. Me: So the driver just takes the undelivered Rxs home at the end of the day? -Pharmacist: Yeah. -Me: That doesn't seem like a good system. -Pharmacist: I know. This is the second time I've had a delivery not show up. If you are in need of your Rx that day, don't rely on that service. read more

First time i came to this pharmacy and right off the bat i was able to tell that the staff is very knowledgeable and friendly. Within the first minute of being in this pharmacy, i was asked if i needed any assistance or help finding something unlike the other big pharm places where you have to go on a mission to find someone to help you. Clean, professional and everything is automated. You'll never see a pharmacy as clean and professional as this one. For the past week they have been very patient with me and they have made sure they transferred all my prescriptions from Rite aid, which from now on will be delivered to my work for free! You'll be missing out if you dont give Burbank Compounding pharm a try. Thnx guys! read more

I'm so thankful to Genesis for all the quick work she accomplished with my difficult RX. DEFINITELY HIGHLY RECOMMEND!!!!!

Friendly staff. Very prompt. The pharmacisist is knowledgable for sure, she knew probably more than the prescribing doctor. Oh, also I've used their free delivery a few times, very convenient. read more

This is a hidden gem. It is called Burbank Compounding Pharmacy and it is everything Pharmacies used to be. Quick personal service, everyone ready to help with any questions you have. You feel like you matter, customer service is first priority here. A rare commodity in today's world. They have everything you need and if they don't have it in stock they'll get it for you ASAP. I highly recommend going the extra mile to bring your prescriptions, vitamins and anything medical related here. You won't be disappointed. read more

Excellent pharmacy! Been getting my meds here for years, back when I worked in the area. Wish there are people as nice as these guys where I am now. Keep up the good work, guys! read more

This pharmacy is the best... No one likes to wait a long time to get medication and especially when ill. They are quick and efficient. Also, them being a smaller pharmacy, they are familiar with their regulars and medications they are on. I can just walk in, and they will start to gather my prescriptions. I have never had a problem with this pharmacy. Oh and they DELIVER!!!!! FOR FREE TOO!! Yes, bye bye CVS. Lol read more

I have had a lot of issues with my insurance plan recently and Irma (pharmacist) in this office has been amazing!Always very helpful and sweet. Also Arman is very helpful and friendly. No judgement and just helpful in figuring out the issue. I really appreciate that and all their help! read more

First time using this compounding pharmacy for meds for my cat. I walk in and all I smell is food--stinky staff lunches. Seems unsanitary in a pharmacy, right? I'm ignored by the guy on the phone at the pick up counter then finally someone asks if I need help. I get the prescription which needs refrigeration but I have to ask for a cold pack? It's 95 degrees outside! I get home and find that the syringe doesn't fit the special top on the bottle. I call and they tell me it does fit and that I'm the only person to complain. They told me to drive back over in traffic (I'm 15 miles away) to pick up another syringe. Really? How about you overnight something that fits properly and I never use your compounding pharmacy again! Unreal. read more

If you want a pharmacy that shorts you pills, doesn't deliver prescriptions as promised and closes early, this is your pharmacy. They miscounted pills TWICE for me and then tried to charge me for the missing pills. They push their delivery service and I agreed to wait for my prescription to be delivered all day. (The pharmacist promised I would receive it) Finally, a driver shows up with the wrong medicine. Of course, they were closed so I couldn't get the prescription. Unfortunately, it was a pill my dr wanted me to take that evening. Guess I'm just out of luck. I like to support local business, but in this case, they can't be trusted- especially with your health. read more

I love this pharmacy. Always very accommodating and courteous whenever I have questions, going the extra mile to get in touch with my doctor's office when they haven't sent over the prescription, and filling medications in a timely manner. But, one of the best parts is the free delivery they offer. The gentleman who delivers for them is also extremely kind. A lot of the time, I don't have the opportunity to make it to the pharmacy by the end of the day, especially since we are a one car household. Thank you to all the staff at Burbank Compounding Pharmacy for helping make many of our lives easier when it comes to getting our medications. read more