I love this pharmacy. Always very accommodating and courteous whenever I have questions, going the extra mile to get in touch with my doctor's office when they haven't sent over the prescription, and filling medications in a timely manner. But, one of the best parts is the free delivery they offer. The gentleman who delivers for them is also extremely kind. A lot of the time, I don't have the opportunity to make it to the pharmacy by the end of the day, especially since we are a one car household. Thank you to all the staff at Burbank Compounding Pharmacy for helping make many of our lives easier when it comes to getting our medications. read more

This pharmacy is the best... No one likes to wait a long time to get medication and especially when ill. They are quick and efficient. Also, them being a smaller pharmacy, they are familiar with their regulars and medications they are on. I can just walk in, and they will start to gather my prescriptions. I have never had a problem with this pharmacy. Oh and they DELIVER!!!!! FOR FREE TOO!! Yes, bye bye CVS. Lol read more

Excellent pharmacy! I've been coming here for years and the pharmacists and their staff are extremely friendly and professional! They go the extra mile to make sure I save money on my prescriptions! I call them every time I have questions with drug interactions and the pharmacists never let me down! A huge thanks to Trinh and Armen! I also work in the area so they always deliver my medications to my work. Excellent delivery service! I love this pharmacy! read more

Do not go here. This place is a rip off. They don't automatically check for generics & they are pricey as all get out, so that's what I did. i asked for my RX back & went to a trusted pharmacy. read more

Best Pharmacy ever!!! after Ralphs Pharmacy on Admiralty Way in Marina Del Rey. Something that people usually do not realize is finding the right pharmacy is as important as finding the right doctor and this pharmacy is IT!!!. Dr. Trinh is not only very competent (which is really important) she also cares about her customers. I would never go to any chain pharmacy every again (except for Ralphs Pharmacy on Admiralty Way in Marina Del Rey) read more

My daughter had an ear infection so I needed to pick up some antibiotics. I was in Burbank area so I told my wife to have it sent to a pharmacy in Burbank. She picked the right one. Even though they closed at 6pm, they were willing to wait til 6:10pm for me to pick up medicine for my daughter. Rush hour traffic sucks but I got lucky... read more

I switched to Burbank compounding pharmacy after years of dealing with chain pharmacies and their long lines and rude behavior. Everyone is friendly and the pharmacist actually cares about you and has pretty good customer service. I can't believe I put up with the crappy service at CVS and Walgreen's all those years. Prices here are very reasonable when compared to major pharmacies. This is true even if you do not have insurance .Big corporations suck! They have a good selection of OTC meds and other goodies as well as prescriptions meds. I even get my flu shot here. I have them mail or deliver me prescriptions when I am not able to stop by and it arrives fast and with instructions. I definitely recommend this pharmacy for good service and good products. I also know I can always call and ask about any concerns! read more

This is THE BEST pharmacy I have done business with in 20+ years. They work at lightning speed! I have gotten my prescriptions filled in minutes. They also deliver too and it's FREE! The entire staff is professional and everyone is beyond nice! They also have good relationships with many doctors offices which is nice!! Thank you Burbank Compounding Pharmacy for your excellence. read more

Incredibly professional and kind staff. Willing to help troubleshoot issues and solve problems. Prompt response times. This is the best pharmacy in town. Negative reviews here should be taken lightly. read more

warning! this pharmacy is lazy, greedy and deceptive! i just tried filling a prescription here, but my insurance company did not cover the full amount prescribed by my doctor. i was told there is no way around this and the only way for me to receive the full amount is to pay for the balance out-of-pocket. which is what i did (despite it being 3x as much for 1/3 the amount covered by insurance). when i arrived home i called my insurance company and discovered that all i had to do was have my doctor send them a prior authorization, which would negate the restriction and allow the entire amount to be filled. did the pharmacy inform me of this? NO. did they check with the insurance company to see if there was a way to fill the entire prescription? NO. did they gladly take my money for the "extra" amount? YES! when i called to confront them about this i was first told it would have taken 2-3 days for the prior auth to hit their system so i wouldn't have been able to receive any meds until then. when i explained that i was not in a rush and this should have been MY decision to make, not theirs, their story changed. suddenly, the message they received from the insurance company did not include anything about a prior auth, despite the fact that - according to the person with whom i was speaking - most insurance companies have this policy. when i asked why they didn't check with the insurance company - seeing as how most have this policy - they had no answer. i hope they enjoy the $35 i had to pay for the extra pills. it will be the last time i frequent their establishment and i encourage everyone reading this to do the same. there are plenty of nearby pharmacies that have more honorable business practices (or at the very least are not so lazy). read more

I had been filling scrips here for many years. Today, I went in to fill 2, which took them 1/2 hour to tell me they didn't have. O.K....then I asked for them back to fill elsewhere, and was told "they can call us"....huh? ..They blew me off like I never even came in. I will never NEVER enter their unamerican doors again. read more

Just wanted to add that I just called in my son's prescription to the pharmacy and - unsolicited - the pharmacist also informed me that they have free local delivery! If I could give this pharmacy a 6th star, I would! read more

2 words! Amazing service! Trinh and her staff are so helpful, knowledgeable, friendly, and professional. I've come here a few times now and they always set the bar. I never felt rushed when consulting with the staff even when they're busy. They make sure they understand what I need and they're very receptive to my questions. This is my go to pharmacy now. No more run of the mill chain pharmacy for me ;) I don't understand why they have bad reviews. Oh, and for the local folks, they offer free delivery! What else can you ask for!? Five stars. read more

This review is actually for Trin. Since good companies do not exist without good people. The pharmacist was amazingly helpful and went the extra mile to help me with a discount coupon. Really caring and has good knowledge about drugs of specific usage. Trin should definitely either get a raise there or a gold medal. 5++++++++. read more

This pharmacy is awesome! They offer free delivery and I just call and request my refill and I get it within the next 24 hours sometimes even by the time I'm home from work my medication has already been delivered. Also if your copy is pretty expensive on a medication the pharmacist with provide you with a coupon if they have one available for you to use! My medication went from being $50 to just $5!! How awesome is that?? read more

My name is Arnold and I just want to say how wonderful Miss Genesis Pacheco is, she helped me get the medication I needed. I believe she deserves special recognition because of her compassion for her patients and goes the extra mile to make you feel like you matter. In this day and age you seldom see this, I highly recommend Burbank Comp Pharmacy, there is truly a ANGEL working there and her name is Genesis Pacheco read more

Great staff there always smiling and very courteous. What I love the most is the free delivery, specially after a long day at work the last thing I want to do is drive to pick my refills. I recommend this place. read more

Best pharmacy in Burbank or anywhere. I've been going since 2015 and their high level of professionalism and customer service is unbeatable. I won't go anywhere else. read more

Didn't have a good experience it takes 25 min just to check if they received my prescription so at the end I canceled my prescription. Horrible customer service read more

Best pharmacy ever. They are awesome, fast, friendly and they deliver!!! I don't understand the bad reviews... I love everyone there Trin is great - and Arman is super helpful! read more

I love this pharmacy. They are friendly and go out of their way to be helpful. They also deliver - I've taken advantage of that a few times! Their customer service is fantastic and they fill prescriptions quick which is very helpful. I'm thankful I don't have to go to a huge retailer and wait in line because I can go to Burbank Compounding and get great, quick service. read more

Thank you for making my medicine. The pharmacy was fast and they even provided ice for my custom made prescription.

Amazing pharmacy!!!!!! Rapid fast service, friendly staff and FREE parking. I couldn't make it into pharmacy and was provided with same day free delivery. Highly recommended read more

The pharmacy and staff are friendly, courteous, knowledgeable and patient; they take the time to help in any way that they can and I truly appreciate it. I'm more satisfied and I'll never consider switching! Dr. Trinh and her staff are phenomenal. Thank you Burbank Pharmacy!!! read more

Wow! Exceptional service! I have been with Burbank Compounding Pharmacy for a while now and they are amazing! They provide fast service, they are efficient with their Rx's, and not to mention their professional and friendly staff! read more

This a great pharmacy. The staff is super friendly and helpful. Especially Irma, she went the extra mile to help me out with my insurance. The service is quick and the Pharmacist Trinh was there to answer all the questions I had. read more

This is the best pharmacy in Burbank! They always find the medication even if CVS tells you it's been out of stock for months! The staff is very helpful and nice to deal with. Stop giving business to CVS. read more

This pharmacy is the best!! they listen to you and then make sure your prescription is absolutely right for you. they deliver right on time too! i have never reviewed a pharmacy before but felt compelled to after my first two transactions with them. --customer from Glendale read more

I would rate it no stars if I could. Twice now they have shorted me meds,. The first time I went and picked u0p the difference but this time I could not. For 3 nights they promsied delivery and nothing, still nothing. WHere are those pills? I paid for them and they are not with me! Makes me wonder - did someone pocket them or did they resell them or what? I just know I do not have them and for days of empty promises I still do nto have them. Horrible, I do not trust them and will never use them again. I suggest you count your pills before you leave cause if you do not get your whole Px you may not get it later. I filed a complaint with the State of California. read more

This is my second time visiting this pharmacy and I am very happy with this place. I picked up my mom's meds here and they are very quick. No wait (which is my pet peeve). Everyone is kind and considerate and has a smile on their face. The place is very clean. Good place to get your meds! read more

This is a great pharmacy. I have been going there for 6 years and they have always been great. Don't get the bad reviews. My medications never been shorted. My deliveries always get there in time. They call me for any issues or complications. The staff always goes above and beyond to ensure the accuracy of the medications and patient safety. read more

This pharmacy is probably one of the worst I've ever been to. I wait longer for my meds than I do in the doctor's office. And it's every time. Even when they're not really busy. Also, the often times cannot get or don't have the meds that you need. This is SUUUUUUUUUUUPER common. I avoid this place at all cost because it just makes me want to drown myself in a vat of molten lava. read more

My experience with Burbank Compounding Pharmacy has always been wonderful! They are unlike any pharmacy I have ever experienced before. I usually go to my local CVS and was completely unaware of the difference between a big chain pharmacy and an independent pharmacy; it is a completely different experience. The owner/pharmacist has been so helpful in taking time out and recommending a vitamin, mineral supplementation or answering any of my medication needs. I am so happy we have a neighborhood pharmacy now that you can trust and that is affordable. read more

been a patient at this pharmacy for over 4 years and they are extremely friendly and accurate with their prescriptions and very personable, they take good care of their patients. read more

All the employees at the Burbank pharmacy gone above and beyond the level of service any other pharmacy has ever given me. Several months ago, I was calling other pharmacies, trying to get a specific brand name drug. In this case, the generic that other pharmacies wanted to give me, made me sick, so I really needed the brand name. Armen ordered it specifically for me and had it there the next day. (And yes, the brand name IS covered by my insurance) Today, I had to call to get a refill, and update my insurance information, which had changed. I gave Armen what information I could find, and after our phone call ended, I went on my insurance company's website to look up more information. I called Armen back, and I found out that he had already looked up the missing information and had refilled my prescription for me. He once again went the extra mile to help me out. I've never had a pharmacy repeatedly do that before. read more

I had Armen and Trinh both help me, they are wonderful pharmacist and very attentive. they always deliver my meds on time and keep my meds in stock. they even opened the pharmacy on a saturday for me even though they are closed just to accomedate me. love them read more

The pharmacists at this pharmacy are very professional. They go above and beyond their duty. The staffs are friendly and usually greet you or smile. The first time I was there, I did not expect them to also have a variety of goody snacks. They are generally always busy, but they still try to service everyone. They're good, I guess that is why they are always busy. The location is very convenient too. read more

I've been going to Burbank Compounding Pharmacy and always have an amazing experience. They have a very nice, knowledgeable staff and prompt delivery service. read more

Great pharmacy with exceptional service. All the staff are friendly and thorough. The pharmacists are very helpful, knowledgeable, and professional. Prescriptions are always ready and if you walk in with one, it only takes a few minutes to fill. They always make sure you are comfortable taking the medication you are prescribed or if you have any questions/concerns with any medication. Another great perk is that they offer delivery service. read more

I used this pharmacy to get some cream my MD recommended. The pharmacy gave me a small container that was $150.00, The container leaked and the pharmacy would not return any of my calls or emails. I never used them before and was surprised my their unprofessionalism and high costs so my next step is to complain to Consumer Affairs as they regulate pharmacies. As a healthcare provider in the area, I will not be recommending them to any patients read more