I can't say enough good things about Elements. Their service is truly above and beyond. They remember me by name when I come in. They'll check on my wife's prescriptions while I'm picking up mine. They text to remind me when I've got prescriptions to refill or that need picking up - and it's not an automated service, it's a real person reaching out! They do deliveries (and I believe they use their own people, not a 3rd party service). And when I pick up in person, there's never a wait more than a few minutes max. (I used to go to CVS. Never again. While I'm sure their pharmacist are lovely people, they're way too overworked by their corporate masters to learn anybody individually, and the wait time was always ridiculous. Their work conditions are atrocious, and it prevents them from delivering the service I'm sure they'd want to.) read more

We've come to this location a few times for COVID boosters for our family as it's one of the few places by us that offer the children doses and we've never had a bad experience. The only downside is that parking is very very limited and everything is one way with a very narrow path to get in and out of your parking spot. But once you've parked and are inside, it's nothing but positives. The staff here is always incredibly friendly and welcoming. The nurses do an amazing job at keeping our two young children calm while they administer the shots (all the free candy & books & toys don't hurt). We're really appreciative of how well they manage what is such a scary event for so many kids. The location itself is quite small and they are doing their best to maximize their space which means outside of the room where they give the shots, there isn't a ton of space to walk around or even shop between aisles. But that's fine. If you're here to just put in or pick up a prescription it shouldn't be an issue. And both times we've made appointments ahead of time so we didn't have to wait for long. So, if you're looking for a good, local, family pharmacy, look no further than Elements. It's been great and as long as our kids are young, we'll absolutely be coming back. read more

Everything went well at Elements Pharmacy! A lovely oasis with caring, knowledgable staff. Great experience with vaccinations and counseling. I can't recommend them highly enough! read more

This was my first visit to Elements Pharmacy...but it won't be my last. I wanted to get a COVID booster. I have always gotten them at a pharmacy chain that is currently in bankruptcy and closing its stores so I had to look elsewhere since I wanted the Moderna version of the vaccine. Elements is close to where I live so I phoned them and was told they had the Moderna vaccine. I went there an hour later and was greeted by some very friendly employees. Lauren administered the shot and she did an awesome job. The atmosphere of the pharmacy is very positive and they also have some cool and unusual gifts. I highly recommend this place! As someone else mentioned who left a review, parking can be a bit tight but it's still worth going there. read more

The service here is exceptional. We've gotten a number of our immunizations here since 2020 and even when it was busier, everything has always been organized and efficient. Additionally, when you call for information, the person answering the phone is knowledgeable, informed, and actually helpful. I recently needed to get my mobility impaired, 84 year old mother immunized and they were so helpful in making the experience as easy as realistically possible. I am beyond grateful to their kindness. That and all the other times that we have utilized them have been positive experiences and I would highly recommend coming here. read more

I love this Pharmacy! I want to thank Brittany for her friendly service today. I've been coming here for my Covid vaccines and discovered they have all kinds of lovely gifts and things- Peepers readers, candles, soaps beautiful creams lovely fun gift cards slippers and so much more. Fun place to visit ... I'll be back read more

So clean and efficient. Great desk folks and shots by Cindy! A refreshing experience.

I never knew a pharmacy could be on your team. I never knew a pharmacy could search out lower prices on your behalf. I never knew a pharmacy could call you ahead of time to renew all your prescriptions. I never knew you could get in and out of a pharmacy in 5 minutes. I never knew a pharmacy could be filled with lovely, caring staff. That is until I discovered the neighborhood gem Elements Pharmacy. The difference between Elements and my previous big box pharmacy is incalculable. And my life is measurably better for the discovery. Do yourself a favor and make the switch! read more

I've switched my Rx to Elements and feel like I'm back in small town Colorado. The staff is knowledgeable and caring.

Coming here to publicly applaud Elements Pharmacy. Yes, the customer service is truly remarkable. One time I was horribly late for my son's vaccine (after 6pm closing), and they waited for us. Who does that? Sherri is the owner. She's hands on in a very helpful and caring way. While waiting for my most recent vaccine, I overheard her giving directions to either an old man, or someone for whom English wasn't their first language. OMG she was so patient with him. Sherri actually was the one who administered my last vaccine, and she also took the time to give me online instructions for how to check for all the vaccines I've received. Helpful and caring, like a mom in some ways. She also has supported the community of Studio City and surrounding areas. read more

I love elements pharmacy. They feel like an old fashioned neighborhood pharmacy. Everyone there is profession, knows their stuff and, much to my delight, knows my name and greets me as a friend or valued customer every time I go in the store. Their communication with patients by text and email is excellent, with automatic refill reminders particularly useful. Customer service is fantastic, and there is an excellent and thoughtful selection of products in the store in case you need some OTC meds or want a gift or other impulse buy. They also do all of the usual Covid testing and vaccinations, and even have an in-house prescription program for birth control. During the pandemic, the store was a zoo, with testing and vaccines and social distancing and masks making everything super difficult. They also more than doubled in size during this time, and the construction was disruptive as well. Customer service suffered mightily, and I longed for the old days when they were a small shop. Now that the work is largely done and the onslaught of the pandemic has mostly receded, things have reverted to their pre-pandemic pace and service is back to it top-notch place. You couldn't get me to leave this place if you tried. 100% the best. read more

I LOVE ELEMENTS! I've received all my COVID vaccines here, including the latest bivalent version. Appointments are easy to make online, and you can fill out all the necessary forms online, too. The staff is always nice, helpful, and even when they're busy they're very efficient. They even answer the phone when you call with questions! The pharmacy itself has a thoughtfully chosen gift section with interesting items you don't find elsewhere. A great place to buy presents, toys, and even treats for yourself. A truly special local pharmacy--highly recommended! read more

Helpful in every way. The staff is informed and the pharmacy is well Stocked. Muscular better than the chain drug stores. read more

I have been a customer since 2017 and because of the service, the knowledgeable friendly folks like the owner, Sheri , pharmacists Galinie , Lauren, Edward, Sadik, Eugene, the support staff Brittany, Jennifer , Jeannette , Catherine and Melissa (buyer) this pharmacy is a stand out and puts the local CVS, Walgreens and Ralph's to shame. The prices are competitive and the selection of drugs, goods and useful merchandise is priced fair and reasonable. Plus they offer all the vaccines and care. read more

Fantastic staff. Small, personalized pharmacy. Went there to get my child vaccinated against CoVid, get our family flu shot, pre-travel CoVid tests and my booster! The staff are very kind and the selection of items in the store is very well curated. read more

Had a recently outstanding experience at Elements. Post surgery, needed to fill a prescription. Dr. called it in to CVS Sherman Oaks, but when we went to pick it up, we were informed that their "system was down" (for the past 5 hours) and they didn't know when it would be back up. They recommended Studio City. Had Dr. call CVS SC, whose pharmacist said they were overwhelmed and it may take a little while. Subsequent text informed me I could pick up my Rx in 2 days. Needless to say, this is not what you (nor your Dr.) want to be dealing with post surgery. Luckily my son remembered getting his Covid vaccine at Elements and having a great experience. He suggested we try them. Dr. called Elements and they filled the Rx right away. Husband picked it up, no problem. Friendly, helpful and they dealt with my insurance so there was no cost to me. What could be easier? In the future, I will direct all of my Rx's to Elements, and anything else that I might need. I haven't been into the store yet, but look forward to checking it out. Thanks, Elements - a great addition to the neighborhood. read more

Exceptional Service and Care at Elements Pharmacy Elements Pharmacy is my go-to for all my medical needs. They not only prepare my prescriptions efficiently, they make sure to process my health insurance to get me the best price, and ensure I'm comfortable with my medication. Unlike other pharmacies, they make it easy to request a different manufacturer without any hassle. Also want to give a shout out to Lauren the pharmacist. She is incredibly sweet, takes the time to explain how each medication works, and truly makes you feel valued. If you're looking for a pharmacy that genuinely cares about your well-being, has a wide selection of products, and an incredible staff, I highly recommend Elements Pharmacy (: read more

I came here to get my second dose for my monkey pox vaccine. It definitely has the feel of a pharmacy. They do have some real cute items to browse while waiting. I can see myself coming back for any other needs. The parking is a bit tight but wasn't to crowded when I went. Friendly staff. I had a great conversation with I want to say his name is John who was giving me my shot. Overall great experience here. read more

I can't say enough about this place. If you need to get your kids vaccinated, just come here. I called them in the morning to inquire about both adult novavax and toddler Covid booster and they couldn't have been kinder. They booked me an appointment that afternoon. The nurse was so kind and gentle with my child and the best part was he got a free book for being brave. I also got my novovax vaccine which was a seamless process. The place is clean and gave a more inviting ambience than your typical pharmacy. read more

Our recent visit to Elements Pharmacy was beyond pleased. Sherri and the entire staff were very accommodating and helpful for our vaccination needs. If you are looking for that long lost one on one human interactions also someone care and value your needs this is "the" place. Thank you Sherri read more

Professional, kind, efficient, competent. A bit of retail stuff, but mostly a pharmacy. Not focused on trying to sell you other stuff. To them you are a patient first and then a customer, not the other way around. read more

We used to love this pharmacy but I had a very bad experience where I got poorly treated by the staff and I am never coming back. I even thought of filling a complaint (that's how bad it went). Stay away from this place if you like to be treated with respect. read more

Although ive lived close to Elements since it opened, I was getting my prescriptions from the chain pharmacies and big box stores, untill, Covid visited us in 2020. My job required me getting the vaccination or I could not go back to work. We looked online and saw the closest place to get one was at Elements Pharmacy in Studio City. The staff was incredible and very friendly. I switched to Elements for all my Pharmacy needs . Its been almost four years and I thought it was time to write a quick note to let everyone at Elements know how much they are appreciated. The whole crew are amazing. They know their jobs and are very personable. Its a pleasure to know there are businesses out there that still really take care of their customers . Thanks to all of you. Mark "Skip" Buccola read more

This is a wonderful place across the board from services provided to consistently excellent customer service. I've used them mostly for Covid testing/vaccinations. They are also great at wrangling all types of customers and concerns (which can't be easy, day after day). One such all-star is Brian who helped me and my family today. He was very informative about questions we had concerning timing of testing and helping us troubleshoot some online errors we made. He administered our tests (in the rain) all while maintaining a genuine good nature. I only write positive reviews on this site and people like Brian inspire me to act. His effort goes beyond just collecting a paycheck, he truly cares. read more

How does this pharmacy stay in business???? Backstory: The pharmacy I used for years was unable to fill my prescription due to supply issues. After reading the positive reviews on Yelp regarding Elements Pharmacy, I transferred my prescription over to Elements, after an initial inquiry and assurance by an Elements staff person that YES in fact they did have my prescription IN stock and it would be ready for pick up the next day. The following day I arrived to pick up my prescription and was informed that it was NOT available BUT they could "replace it" with another comparable manufacturer of the same prescription. In need of this medication, I agreed. However at checkout I was informed that this new manufacturer of the same medication was NOT covered by my insurance and it would be cheaper to pay out of pocket...which ended up being 5X the cost of what I usually paid. . In addition, the pharmacist thought best that I try the prescription for one month instead of the 3 month refill to make sure it agreed with me BUT wanted to alert me that the cost for the one month would be almost half of what they charge for a 3 month supply. To make this very long story a bit shorter, when I called to ask for a refill of the remaining two months of the 3 month supply, I was told that the remaining supply was needed for their "other clients" and unavailable for me to refill until a later date--(which they were not going to say or guarantee when that would actually be)?! Needless to say I was DONE and transferred my prescription to another pharmacy. Minutes after this transfer to the replacement pharmacy, I received a call from a staff member at Elements assuring me that they did have the rest of my prescription available for pick up NOW. I thanked them for calling but told them I would stay with the transfer option. SIDENOTE & FYI: The pharmacy that I transferred my prescription to from Elements, not only filled the prescription for next day pick up but ran my insurance and reported that YES in fact my prescription was covered under my policy! read more

I bring my kids here to get their shots. Patient and caring staff with a lovely environment. Grateful for this spot.

"The preservation of health is easier than the cure of the disease". Going out of the country can be scary, but even scarier is coming back with some sickness or disease. (I wrote this review before Covid) It's scary especially when they give you a list of vaccinations you need. Last year I went to visit Peru, and Thailand which both required vaccinations before my trip. Ironically I still got sick in Thailand but maybe it would've been worse if I didn't have my vaccinations. After calling around to different CVS pharmacies I was having a hard time finding some of my vaccinations that I needed and I came across Elements pharmacy. I was so happy to find them because they're awesome! Elements pharmacy not only had all the vaccinations I needed but also offers travel consultations so when you go out of the country you know what you need. They can help prepare you for a list of medications you might need depending on what countries you're visiting. The staff is professional, knowledgeable, and friendly, a perfect combination to help relieve stress before a trip! Inside the store, they have super cute products so you're bound to pick up a few items or two. I hope Covid goes away soon so I can get back to traveling the world. Take care of your body, it's the only place you have to live in! read more

THE Vaccination Team at ELEMENTS Pharmacy ROCKS !! From Start-to-Finish, EVERY ONE of the ELEMENTS Team we interacted with was Attentive, Organized & Efficient, Focused-yet-Friendly...they made getting our COVID19 Booster shots a Low-Stress, Positive experience. We'd driven past ELEMENTS Pharmacy for years...at the east end of one of the segmented strip-malls that line the south side of Ventura Blvd - directly across from CARNEY'S Studio City. Over the week of Nov. 15th my wife & I split research duties to I.D. pharmacies in a 10-mi. radius which: A: Had Booster doses of the MODERNA mRNA vaccine [CVS & Walgreens both said "Nope - NEVER stocked MODERNA"], & B: Had available 'Shot-Slots' in the next 10 days. RiteAid locations had all 3 COVID Vaccines - but NO slots til Nov. 20th (their web calender was a Cruel JOKE - you have to check dates for each store...and 75% of the times we found 'Supposed Slots', clicking that Date/Time found it "Unavailable".) The RiteAid "Walk-In between 2pm-3pm" option was another Cruel HOAX - their 20-min long 'Shot-Slots' comb'd w/ just 2 nurses could only handle 15 customers started with a Real PERSON answering the business' phone within 2 rings - confirming that they had open 'Vax Slots' as well as Walk-Ins read more

I have had my covid tests taken here multiple times. I've never had any complaints. Everyone I've ever dealt with has been kind. Today was a frustrating visit. I made an appointment as usual before driving over. I saw that there were 2 cars ahead of me, so I patiently waited inside my car as usual. Three more cars then arrived, and those three people were attended to before me. I don't want to think that I was treated this way because of my race. But a woman walked past my car and went to the car after me. I sure hope they did not mean to prioritize white before Asian. Perhaps they need to come up with a better system so that they can honor the appointment system or at least follow first come first served. I hope this is an isolated case. read more

Love this local pharmacy! The travel consultancy has been invaluable. Cannot say enough good things about the services and care.

Came on 8/11/22 to complete my daughter's Covid series. The first visit was 5 stars. Todays visit 1 star. First their intake for appointments is non-existent. Waited 45 min to be seen because they took in people out of order. Second they put an inexperienced pharmacist with shaky unsteady hands who clearly has never done IM injections on anyone let alone squirmy little kids give these Covid shots. Using 1.5" needles on babies! Any pediatric nurse would think otherwise. There was an office manager scoffing that I bothered him in the first place annoyed that I brought up a safety concern and just apathetically said he'll have to retrain her. What?!! She shouldn't be injecting squirmy little kids that are already screaming from fear of needles and she comes equipped with a very large needle meant for an adult. SMH!! A proper nurse manager with critical thinking would never put a newbie with kids. Extremely poor judgement by that office manager. Elements Pharmacy do better for your customers read more

I used to love this pharmacy when my husband was dying during COVID but now the customer service has declined. For the 3rd time in the last 9 months I've had a dismissive, rude response and was just put on eternal hold when I asked why a prescription couldn't be filled when there was a simple answer. I'm very disappointed read more

To Karen: I provide to you these words of thanks! I can't even begin to share how wonderful you made me feel while giving me my Covid-19 vaccine. I don't like taking shots. You kept me calm, talked to me, and didn't make me rushed after the shot to make sure that I felt good. There are many good people in the world, and you are one of them! Many thanks! David from CH. read more

i made an appointment to get the new covid booster online and received frequent reminders leading up to the appointment. we don't live close, so we drove out there for the appointment only to be told they hadn't received the vaccine yet. i don't fault elements for this poor rollout. however, they know they have appointments that were made and have everyone's contact information and they chose not to contact people to cancel or simply cancel on their end so that a notification is sent out. we lost money bc of time off and gas that we don't have. we won't make the mistake of booking through them again but i hope moving forward they can keep up with the appointments they allow ppl to book. read more

Just got the latest bivalent booster here for my wife and myself. Great service at this woman owned pharmacy. Many thanks to the pharmacist Daniel who administered our shots. Highly recommend doing your vaccine and all your pharmacy needs here. read more

I have only the most positive things to say about Elements. My son received both doses of the Covid vaccine and I received my booster at Elements. The website and scheduling system are easy to navigate and provide all of the information we needed to prepare for and complete our appointments. The staff is beyond compare. They are excellent with kids of all ages. They are friendly and efficient. When we arrived early for an appointment, the staff accommodated us and we are on our way in less than 10 minutes. I have recommended this pharmacy to everyone I know who needs to be vaccinated for Covid or other routine immunizations. I only wish Elements was in my neighborhood to fill all of my family's prescriptions. Thank you Elements for all that you are doing to keep the community healthy! read more

Whereas my first Monkeypox vaccine dose -- at a County clinic -- took three hours in the sun, my second dose -- at Elememts Pharmacy -- was effortless. I was in and out within ten minutes of being called. read more

They knew I was coming for the 3rd vaccine because I made my appt online 3 days prior. Got 7 reminders of the appt with strict rules of where to wait, how long to wait, how to make like easier for everyone. So, I arrange with with work to take the hour when I never ever ever take a lunch as I work in healthcare and treat post Covid patients. I get there, follow all the rules, and am now in the chair after fully checking in and what? The moderna vaccine was not taken out when it should have been so it is still nearly frozen so I can't get it. Look, I work in healthcare so I get mess ups. But this one I don't because you KNEW I was coming. You KNEW which one I signed up for. Now I have to lose MORE time at work on Thursday to go back in. This place does not respect people's time and effort and for that they get no respect from me. read more

just the best. got COVID, RSV, and FLU shots. All perfectly. Every staff member so kind.

I have gotten several vaccines at Elements Pharmacy in Studio City. Everyone there cares and has up-to-minute information.