Friendly clerk Good…read morecustomer service and new cigars accessories in Burbank. Come check out their cigar selection!

Love this place, I usually get my Vape etc. here, I've never had an issue with them being duds…read moreusually high quality. The reason for the 3 stars is the random up charges from the different employees that work there. I usually get the same products when I go in from this one individual. It's USUALLY the same price around 16 dollars. But when this other individual works all of sudden it's 27 dollars. I'm not sure if I this first person is giving me the standard price or if the next person is purposely charging me more. Needless to say I will not be returning because I feel as if I am getting scammed or charged more when others work the counter. Keep your prices at a fixed rate and stop trying to up charge or scam people out of their money and if the 27 dollars or the 16 is the the price showcase it so we can see what the actual price is.

Mark helped me pick out a nice bong for a good price. I recommend this place…read more 5 stars

The service is excellent. The selection is great in a variety of hookah, vapes, cigarettes and a…read morewide selection of cigars. The value is great when you buy more. I have been going there since 2013 and have had the best customer service and they are known as another family and knows your brand and let's you know of any new brands and flavors. I highly recommend this place they are well knowledgeable and any Questions you have is answered. There is no dumb questions only if you don't ask. Remember Kindness forward a smile does not cost anything .

Not only does this shop have one of the greatest selection of quality cigars in Burbank and beyond,…read morebut also an incredible array of smoking paraphernalia, gifts, and wonderfully eclectic products that are hard to find anywhere else! Owner, Danny, and his wonderful assistant, Meg, make every visit a very nice experience. 6 stars out of 5!

The service is good . There is a wide collection of cigars, cigarettes and accessories. The value…read moreis when you pay in cash. I have been going here Since 2015. It would be nice to recognized patronage here. I highly recommend to take a look for yourself . Kindness forward one person at a time

I accidentally showed up before they opened and rang the bell, and in spite of my embarrassment and…read morefull willingness to come back when they actually opened, he warmly helped me get the one thing I needed (Arturo Fuente Hemingway Short Story cigars). I was so humbled by his tremendous hospitality and kindness. I would absolutely love to come back any time I need to buy cigars again. A+ experience!

Great selections of cigars, Harry the owner has 30+ years of experience in the cigar world. If you…read morewanna get some knowledge go in be respectful because he doesn't do it for business he loves the hobby and enjoys people that actually enjoy cigars. Be nice to Harry and he will help you with your cigar questions

The prices I was overcharged for the cigar I purchased but it was a last minute gift so I had no…read morechoice.

The Best! Open seven days a week, easy to find location. Friendly and Knowledgeable Assistance. A…read moreTrue Pleasure to do Business With...

Went in this evening for the first time to stock up on hookah supplies. Dero greeted us and was so,…read moreso helpful. He was super knowledgeable in all things hookah and gave us some excellent product and tobacco recommendations. We came home with some flavors we would have never picked up for ourselves but were downright perfection. The store itself was clean and well merchandised. Everything was neatly organized, alphabetical, and easy to shop. This will definitely be my go-to shop from now on.

Mediocre smoke shop customer service zero out 0 of 10. They…read moredon't open on time. Go somewhere else

I don't write reviews ever, but hopefully can help someone from making the mistake of purchasing…read morecounterfeit products from this store. Purchased the sour apple geek bar pulse at House of Smokes yesterday, June 4th 2026. I was opening the product as I walked out of the store and noticed there appeard to be lip prints on the brand new, sealed product. I immediately walked back in and showed the shop employee that sold it to me. He acted like that product had nothing wrong with it. He called his manager and was speaking in a different language so not sure what their lengthy convo was about. He did not give me a refund. He swapped it out with ANOTHER sour apple geek bar pulse that also had weird markings on the mouth piece, AND a black dead bug sealed under the packaging. I don't have a photo of the first one but immediately took a photo of the second one when I opened it. I still tried the vape and it had the most chemically taste I can't even put it into words. Got so nauseous and knew something had to be wrong with it. Checked the product code on the geek bar verification website and YEP it is a counterfeit product. Pretty disappointing paying almost $40 for a product that I can't even use. Not sure how this place has such great reviews. The employee was 0% helpful. I was asking questions about the products and flavors and he just stared at me blankly and was not friendly at all.

Dude, if you're selling vapes, you should at least have SOME product knowledge. Saying you don't…read moreknow what the flavor profiles are of the vapes you sell is not helpful. At. All. That, and your prices, are pretty outrageous. I also worried about counterfeit products while here. Buyer beware! I know I won't be back.

I've lived in Burbank for 11 years and found this cigar lounge about 3-4 years ago. Love it. I…read morefrequent most Burbank businesses based on the owners, the products, the vibe and most of all - my experience. From the great experiences I have had to relax, have a smoke, watch tv or movies, and the great valuable conversations with the owners and other regulars / customers that come in - I've become a regular at this point, It's not your fancy membership type spot, it feels home-y, it's chill. After seeing that 1 star review - I'll say this: No matter if everyone has their own perspectives and opinion - as we all do as humans being living our own lives - there's never been any intentional disrespect to anyone no matter your community, gender, etc. Very intelligent folks in this space including the owner and sometimes we may have the occasional deep, enlightening convos about the world, but usually it's lighter, just jokes and bustin chops. Great times! Take it from someone who's very black, very empathetic of others - great people, cigars and great experiences are had at this lounge. I'll probably see ya in there if im hanging or doing some work on my laptop. Cheers

Had a short layover on a flight to Burbank and went to the Burbank Cigar Lounge for a smoke. Great…read morelittle shop. Very hospitality. Thanks to Lynn for making it feel like my home shop for an hour or so. Highly recommend!

Super nice employee! I found what I wanted really easily... I was only there for a coal torch but…read morethey're super hard to find. Can't get then even on Amazon, so imagine my delight when I found this spot on Yelp. I'll be back for other goodies, including their incense and wide variety of hookahs and accessories. I actually haven't schools hookah in years and my old one I just tossed because the seal was rotten. They had a beautiful selection of hookahs! Even one that cost over 2K! Godamn! Oh but she was beautiful... caught my eye right away (y'all know I like expensive shit ) Haaaaa... I wish I would've taken a photo. Maybe I still have a chance... They probably haven't sold it yet, especially since the world is broken and everyone is broke right along with it.

These guys are awesome. Good service, great selection and prices! Totally recommended.read more

They have a huge selection of Float Mellos at a very good price, and the service is friendly. The…read moreplace is clean and orderly. I'm not sure what's up with the bad reviews.

DO NOT PURCHASE ANYTHING FROM HERE. They sold me fake products. Go to BLVD SMOKES IN SUNVALLEY I…read moredrive there from Glendale because they always have the most legit products. Don't waste your money and time at Glenvape. Look at their reviews for yourself. If I could I would give them a 0. They should change their name to ShadyVape.