Friendly clerk Good…read morecustomer service and new cigars accessories in Burbank. Come check out their cigar selection!

Love this place, I usually get my Vape etc. here, I've never had an issue with them being duds…read moreusually high quality. The reason for the 3 stars is the random up charges from the different employees that work there. I usually get the same products when I go in from this one individual. It's USUALLY the same price around 16 dollars. But when this other individual works all of sudden it's 27 dollars. I'm not sure if I this first person is giving me the standard price or if the next person is purposely charging me more. Needless to say I will not be returning because I feel as if I am getting scammed or charged more when others work the counter. Keep your prices at a fixed rate and stop trying to up charge or scam people out of their money and if the 27 dollars or the 16 is the the price showcase it so we can see what the actual price is.

The service is excellent. The selection is great in a variety of hookah, vapes, cigarettes and a…read morewide selection of cigars. The value is great when you buy more. I have been going there since 2013 and have had the best customer service and they are known as another family and knows your brand and let's you know of any new brands and flavors. I highly recommend this place they are well knowledgeable and any Questions you have is answered. There is no dumb questions only if you don't ask. Remember Kindness forward a smile does not cost anything .

This is my local shop and I come here frequently. Today I bought two elfbars and they were BOTH…read moredefective and/or fake. I got a kiwi passion fruit guava and it would not hit. Would not take a charge, nothing. They were able to offer a replacement. I also got a watermelon skittlez that gets stuck and (loudly) sizzles, right out of the box. Sounds like it was trying to catch on fire. They were not willing to replace and scoffed that they were doing me a favor in the first place. Dude also said they are supposed to sizzle loudly. Okay good sir. Would not recommend.

Not only does this shop have one of the greatest selection of quality cigars in Burbank and beyond,…read morebut also an incredible array of smoking paraphernalia, gifts, and wonderfully eclectic products that are hard to find anywhere else! Owner, Danny, and his wonderful assistant, Meg, make every visit a very nice experience. 6 stars out of 5!

The service is good . There is a wide collection of cigars, cigarettes and accessories. The value…read moreis when you pay in cash. I have been going here Since 2015. It would be nice to recognized patronage here. I highly recommend to take a look for yourself . Kindness forward one person at a time

I accidentally showed up before they opened and rang the bell, and in spite of my embarrassment and…read morefull willingness to come back when they actually opened, he warmly helped me get the one thing I needed (Arturo Fuente Hemingway Short Story cigars). I was so humbled by his tremendous hospitality and kindness. I would absolutely love to come back any time I need to buy cigars again. A+ experience!

Great selections of cigars, Harry the owner has 30+ years of experience in the cigar world. If you…read morewanna get some knowledge go in be respectful because he doesn't do it for business he loves the hobby and enjoys people that actually enjoy cigars. Be nice to Harry and he will help you with your cigar questions

The prices I was overcharged for the cigar I purchased but it was a last minute gift so I had no…read morechoice.

The Best! Open seven days a week, easy to find location. Friendly and Knowledgeable Assistance. A…read moreTrue Pleasure to do Business With...

Went in this evening for the first time to stock up on hookah supplies. Dero greeted us and was so,…read moreso helpful. He was super knowledgeable in all things hookah and gave us some excellent product and tobacco recommendations. We came home with some flavors we would have never picked up for ourselves but were downright perfection. The store itself was clean and well merchandised. Everything was neatly organized, alphabetical, and easy to shop. This will definitely be my go-to shop from now on.

Mediocre smoke shop customer service zero out 0 of 10. They…read moredon't open on time. Go somewhere else

I don't write reviews ever, but hopefully can help someone from making the mistake of purchasing…read morecounterfeit products from this store. Purchased the sour apple geek bar pulse at House of Smokes yesterday, June 4th 2026. I was opening the product as I walked out of the store and noticed there appeard to be lip prints on the brand new, sealed product. I immediately walked back in and showed the shop employee that sold it to me. He acted like that product had nothing wrong with it. He called his manager and was speaking in a different language so not sure what their lengthy convo was about. He did not give me a refund. He swapped it out with ANOTHER sour apple geek bar pulse that also had weird markings on the mouth piece, AND a black dead bug sealed under the packaging. I don't have a photo of the first one but immediately took a photo of the second one when I opened it. I still tried the vape and it had the most chemically taste I can't even put it into words. Got so nauseous and knew something had to be wrong with it. Checked the product code on the geek bar verification website and YEP it is a counterfeit product. Pretty disappointing paying almost $40 for a product that I can't even use. Not sure how this place has such great reviews. The employee was 0% helpful. I was asking questions about the products and flavors and he just stared at me blankly and was not friendly at all.

Dude, if you're selling vapes, you should at least have SOME product knowledge. Saying you don't…read moreknow what the flavor profiles are of the vapes you sell is not helpful. At. All. That, and your prices, are pretty outrageous. I also worried about counterfeit products while here. Buyer beware! I know I won't be back.

Had a short layover on a flight to Burbank and went to the Burbank Cigar Lounge for a smoke. Great…read morelittle shop. Very hospitality. Thanks to Lynn for making it feel like my home shop for an hour or so. Highly recommend!

Burbank cigar lounge has been my go to spot for the past 10 years. They got a great selection,…read moreawesome service, owner is always there and on top to make sure the best quality cigars in the humidor room. You can either grab a cigar and leave or sit down smoke your cigar inside or outside watch tv and hang out .

These guys are awesome. Good service, great selection and prices! Totally recommended.read more

This is a regular average smoke shop, nothing exciting there. They do take advantage of the lack of…read morecompetition in the area for their business and overcharge for products but the staff are nice enough and it does it's job

They have a huge selection of Float Mellos at a very good price, and the service is friendly. The…read moreplace is clean and orderly. I'm not sure what's up with the bad reviews.

DO NOT PURCHASE ANYTHING FROM HERE. They sold me fake products. Go to BLVD SMOKES IN SUNVALLEY I…read moredrive there from Glendale because they always have the most legit products. Don't waste your money and time at Glenvape. Look at their reviews for yourself. If I could I would give them a 0. They should change their name to ShadyVape.