The service is excellent. The selection is great in a variety of hookah, vapes, cigarettes and a…read morewide selection of cigars. The value is great when you buy more. I have been going there since 2013 and have had the best customer service and they are known as another family and knows your brand and let's you know of any new brands and flavors. I highly recommend this place they are well knowledgeable and any Questions you have is answered. There is no dumb questions only if you don't ask. Remember Kindness forward a smile does not cost anything .

This is my local shop and I come here frequently. Today I bought two elfbars and they were BOTH…read moredefective and/or fake. I got a kiwi passion fruit guava and it would not hit. Would not take a charge, nothing. They were able to offer a replacement. I also got a watermelon skittlez that gets stuck and (loudly) sizzles, right out of the box. Sounds like it was trying to catch on fire. They were not willing to replace and scoffed that they were doing me a favor in the first place. Dude also said they are supposed to sizzle loudly. Okay good sir. Would not recommend.

The service is good . There is a wide collection of cigars, cigarettes and accessories. The value…read moreis when you pay in cash. I have been going here Since 2015. It would be nice to recognized patronage here. I highly recommend to take a look for yourself . Kindness forward one person at a time

service was shitty guy behind the counter says you need to be 21 to buy a lighter. There is no…read morefederal law saying you have to be 21 to buy a little lighter. DONT WASTE YOUR TIME HERE!!!!!

I accidentally showed up before they opened and rang the bell, and in spite of my embarrassment and…read morefull willingness to come back when they actually opened, he warmly helped me get the one thing I needed (Arturo Fuente Hemingway Short Story cigars). I was so humbled by his tremendous hospitality and kindness. I would absolutely love to come back any time I need to buy cigars again. A+ experience!

Great selections of cigars, Harry the owner has 30+ years of experience in the cigar world. If you…read morewanna get some knowledge go in be respectful because he doesn't do it for business he loves the hobby and enjoys people that actually enjoy cigars. Be nice to Harry and he will help you with your cigar questions

The prices I was overcharged for the cigar I purchased but it was a last minute gift so I had no…read morechoice.

The Best! Open seven days a week, easy to find location. Friendly and Knowledgeable Assistance. A…read moreTrue Pleasure to do Business With...

Went in this evening for the first time to stock up on hookah supplies. Dero greeted us and was so,…read moreso helpful. He was super knowledgeable in all things hookah and gave us some excellent product and tobacco recommendations. We came home with some flavors we would have never picked up for ourselves but were downright perfection. The store itself was clean and well merchandised. Everything was neatly organized, alphabetical, and easy to shop. This will definitely be my go-to shop from now on.

Mediocre smoke shop customer service zero out 0 of 10. They…read moredon't open on time. Go somewhere else

UPDATE: I'm…read moreupgrading my star rating for Glendale House of Smokes from a 3 star rating to 5 stars. I've mistakenly gave a 3 star because I though this was the location by my house which closes early. This shop stay open until the last minute before closing, I really respect that! The owners are nice guys, they respect all of their customers. Also, they have a wide variety of Hookah Tobacco available for a reasonable price. So if you're in need of new shisha flavor and it's late, I highly recommend going to this shop!

I don't write reviews ever, but hopefully can help someone from making the mistake of purchasing…read morecounterfeit products from this store. Purchased the sour apple geek bar pulse at House of Smokes yesterday, June 4th 2026. I was opening the product as I walked out of the store and noticed there appeard to be lip prints on the brand new, sealed product. I immediately walked back in and showed the shop employee that sold it to me. He acted like that product had nothing wrong with it. He called his manager and was speaking in a different language so not sure what their lengthy convo was about. He did not give me a refund. He swapped it out with ANOTHER sour apple geek bar pulse that also had weird markings on the mouth piece, AND a black dead bug sealed under the packaging. I don't have a photo of the first one but immediately took a photo of the second one when I opened it. I still tried the vape and it had the most chemically taste I can't even put it into words. Got so nauseous and knew something had to be wrong with it. Checked the product code on the geek bar verification website and YEP it is a counterfeit product. Pretty disappointing paying almost $40 for a product that I can't even use. Not sure how this place has such great reviews. The employee was 0% helpful. I was asking questions about the products and flavors and he just stared at me blankly and was not friendly at all.

Had a short layover on a flight to Burbank and went to the Burbank Cigar Lounge for a smoke. Great…read morelittle shop. Very hospitality. Thanks to Lynn for making it feel like my home shop for an hour or so. Highly recommend!

Burbank cigar lounge has been my go to spot for the past 10 years. They got a great selection,…read moreawesome service, owner is always there and on top to make sure the best quality cigars in the humidor room. You can either grab a cigar and leave or sit down smoke your cigar inside or outside watch tv and hang out .

These guys are awesome. Good service, great selection and prices! Totally recommended.read more

This is a regular average smoke shop, nothing exciting there. They do take advantage of the lack of…read morecompetition in the area for their business and overcharge for products but the staff are nice enough and it does it's job