This place is literally half a block from my home. Perfect location. I first thought I would go there for all my lighting needs. I first visited this shop just a day after I moved in, in September 2012. I was looking to replace the glass light bulb shades on my kitchen ceiling fan because the ones that came with the fan were much too ornate for my taste. I just wanted simple, frosted white glass shades. So I walked over to Lightening World to check out their selection. I was pretty disappointed because they didn't have much of a variety either in the store or available for special order, and also because, considering they were pretty shoddy quality, I was going to end up paying like $50 for a set of four ($12.50 each). But, I didn't really know the going market rate for replacement glass lamp shades for ceiling fans, so, I trusted the guy behind the counter, "special ordered" the least ugly set I could find, and left. He said he'd call when they came in, and I could pay on pickup.
Interestingly, he made it a point to emphasize that the (thin) book from which I ordered my shades pretty much included ALL the styles of shades available for purchase on the market (by consumers purchasing small quantities, like me). Which seemed odd, but I'm not really a Home Depot type of girl, so again, I trusted.
Weeks went by, and he never called. Having forgotten about the shades, I was in Lamps Plus in Northridge looking for a floor lamp, when low and behold, I came across an impressive selection of ceiling fan lamp shades. Many more than offered by Lighting World. I even found perfect frosted white shades, for $3.99 each. In stock. Naturally, I purchased a set of four, for under $20, and never returned to Lighting World.
Until today. Two years later. Today is Thursday, September 4, 2014; on this beautiful, sunny, summer day, I was desperate and in a hurry because I needed an unusually shaped 25 watt light bulb. I checked the store website to confirm it was open until 6:00 p.m., and at 5:35 p.m., I got into my car, drove around the corner, and parked directly in front of the store. I went to open the store front door, only to find it locked. The store was dark. No signs. No explanation. Guess they just went home early/took the day off/whatever. Nice way to run a business. Then I remembered the way they'd handled the 2012 transaction, and I thought "figures."
So, to sum up: (1) über limited inventory, (2) marginal product quality, (3) triple the price of its competitors, (4) no employee follow-up or follow through, and (4) unreliable, inconsistent hours of operation.
Please note that if you look at my other reviews, you'll see that I don't like to write negative reviews. But as for Lighting World, I don't see any reason why I would go back. Why agree to pay triple the price for an item that never arrives? That's insanity, no?
Ten minutes later today, and less than half a mile away, I found my unusual light bulb at the Crystal Palace, just west of Lighting World on the south side of Ventura Blvd. I arrived there at 5.55 p.m. They were lovely, OPEN, and accommodated me--no problem. Now, I'll never go anywhere else. Please refer to my review of Crystal Palace, if you're interested. read more