FOOD: So this place is a chain like place, but I was pleased with the outcome. I had just gotten off work and I wasn't intending on making it home until late, but I wanted some Italian but not the usual (Olive Garden). I came across this place while looking for somewhere nearby and I tried their chicken parm. It was really good! The garlic bread it came with seemed like it was soaked in butter though. If you aren't earing the bread with the pasta, you will get tired of it quickly unless you just really like butter lol. SERVICE + AMBIANCE: I got my food via drive through so there isn't much I can say on the ambiance but the service was straight to the point and they were kind. It's safe to say that this is a place I'm okay with going to outside of the usual Italian chains I've frequented. read more

Took them an hour to make my food(spaghetti and meatballs). I had to go inside and see if they forgot me! Then one your little boy employees was rude and I do not appreciate the disrespect I received and will never go there again! I also advice everyone else to skip them up!! Worst service ever!!!! read more

Excellent service, good hot food, and one of the cleanest restaurants in Memphis! Facilities are in very god condition and I would recommend trying it for yourself! read more

Food and service were great. The staff was very friendly and helpful. This was my second time visiting with same results.

The fettuccine Alfredo was good 6/10. The spaghetti was ok, could've used more sauce 5/10. The bread sticks were delicious 7/10. The cheese bites were good. I had them with alfredo sauce and marinara sauce. Surprisingly I preferred the marinara 6/10. They were selling The Cheesecake Factory Red Velvet Cheesecake. I remember loving it back in the day and hadn't had it in a while so I got it. Still good!! 8/10 read more

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We usually like this place but out last visit we tried the drive thru. We patiently waited for them to talk first. After a couple of minutes we called out "hello?". No response. So we went inside. I let the staff know that it might be broken. They rolled their eyes at me. I get there ate annoying customers out there but I thought I was being helpful. Instead I get greeted with irritation and an "ok". read more

Food has been great the two times I've eaten here, better than some fine dining Italian restaurants I've been to even. Breadsticks are literally the best I've ever had from ANYWHERE 10/10 and the service is very fast, friendly and professional. read more

Great tasting food and polite and fast service. I normally do curbside pickup but I rarely have any issues with my orders read more

Fazoli's - Spaghetti with spicy tomato Pick Your Sauce - Italian Near Me - Memphis, Tennessee

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The food is always good here . Sometimes it's a little light on the sauce and other times heavier. Breadsticks are delicious. Service has been good as of lately. The food is great for a fast food place. read more

I ordered loaded Alfredo and the chicken was very dry and the noodles undercooked sauce was runny as soup the breadsticks was so soggy and salty from too much butter settled at the bottom. I didn't even want to deal with the staff. It was so disappointing the Jackson location is way better read more

Really disappointed with what was just delivered by uber. This used to be my absolute favorite Italian restaurant in Memphis. Not anymore. I was delivered soggy bread sticks, the tiniest slices if pizza Ive ever seen, and my expensive pasta sampler wasn't even half full. There was literally only two bites of fettuccine and single meatball on my spaghetti. Husband had to dig to find a tomato in his salad. Two stars because MOST of the food tasted great. We didn't touch the bread sticks. Wont be back. I feel ripped off. read more

I'll go up a star from my previous review. It's been a couple years. Things seem much better from what I remembered. It's still counter order but they have some table service. And they served my meal with real dishes and cutlery. The three cheese tortellini really surprised me, especially for an $8 dish. They did not skimp either. There was a lot of food in it. The chicken was pretty good too and they were more than generous with it. I'm not sure if they cook their own chicken or if it just comes from a food vendor, but I couldn't tell. The dish was piping hot and I got what I paid for. Olive Garden would have charged double. Only difference would be that I'd have gotten a soup. read more

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Hours are not accurate on website. Drove way out of our way on a road trip to visit and it was closed during business hours. Do not visit unless you're 5 mins away. read more

Fast, friendly service! Best Fazoli's I've been to yet! The employee who took my order explained the lunch specials and I got my food super fast. The attendant checked on me twice and was very friendly and genuine. read more

Ordered in the drive-thru. When I got home I realized my food was prepared wrong. I'm a non-meat eater and they gave me a meat sauce. After I finally got someone one the phone they told me to come back with my receipt and old order (extra). Pretty gross that they accept old food after you've left the premises .. even if it's been in your home and after 24 hours. New order was not even baked all the way. Cheese is barely melted read more

Most times i go here the visit is cool.. kind of snobby the lady at the window sometimes . Order is right most of the times. Food's pretty deelish! read more

Fazoli's - Chicken alfredo. - Italian Near Me - Memphis, Tennessee

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I've only been once and it was good food. I'm not too fond of spaghetti unless it is made by very select people. I actually didn't mind Fazoli's, though. They exceeded mine and a friend of mines expectations. read more

I went there yesterday because I love the food. It's not the food that I am going to complain about but the customer service. We all know they are slow and are willing to wait patiently. When it was finally time for me to pull up and pay there was 2 cars pulled up in front of me and 1 left when they got their food, the other one pulled up but not all the way up. So when I paid my money the young lady asked me to pull up, which i did. The drive through girl comes outside and asks me to pull over in the parking lot and I asked her if she would ask the young lady in front of me to pull up a little bit so I could pull all the way up because I wasn't going to the parking lot. The worker looked at me like she was ready to snatch me out of my truck and went back in the restaurant without even asking the young lady in the front of me to pull up a little bit. After waiting a few mins she finally brings me my food. I thanked her but I could not move my truck because the young lady in front of me needs to pull up so I can leave. I'm sitting there waiting for them to bring her food to her in hopes that I could leave. Next thing I know lady in the car behind me start yelling "move" as she is sitting at the drive through window. She and the Fazoli worker is acting a fool, so I look in my mirror at the both of them, really, how the hell do u expect me to move and I am blocked in. I sit and wait patiently for the girl in front of me to either get her food or pull up some. In the meantime. Fazoli's employee at the window is talking sh it. My grandson finally said "mama I am going to ask the lady in front of you if she will pull up so you can go because they are about to make you snap" I told him he didn't have to but he got out anyways and politely asked the lady in front of me if she would pull up a little bit and as he is talking to her the manager from the restaurant runs to the door and look at me crazy but she too asked to lady to pull up some because she was sitting there on her phone as she was waiting on her food. I don't even think she heard the commotion from the Fazoli drive through worker and the car behind me, which I ignored. First of all, the restaurant has no business asking people to pull up, the only reason they are asking people to pull up is because they are cheating on the drive through clock that times them on how long it takes them to get people orders out. The manager ran to the door as if she was going to say something to me, I wish she would have, until she saw that I could not get out and she knew they was wrong. The point of this review is customers do not have to pull up if they do not want to and cheating the clock on how long it takes for people in drive through to get their food is not being honest to the DM or owner. read more

5 Stars! I use to stay in this area and my food was always hot and the customer service was always great.I stopped by today Because i was in the area and nothing has Changed! My food was still hot and Delicious,The employees are smiling while working making it a Great Atmosphere to come to and the Management is Amazing as well! read more

Went for a quick lunch. Always drove past but I'm glad i stopped in. The fettuccine was great! Very impressed read more

Fazoli's - Lunch special fettuccine and lasagna - Italian Near Me - Memphis, Tennessee

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This is a fast-food style Italian place with possibly the best bread sticks I have ever eaten, including the ones from expensive Italian restaurants. They melt in your mouth! The entrees are very good too. The portions are very generous. I had a turkey club submarino, which was huge and delicious. The service was fast and focused. read more

I've been to this Fazolis a few times, and it always hits me right in the childhood nostalgia. The pasta is good, no matter what I pick, and I actually like several of the options. The salads are... okay? But not amazing. They're fresh enough. The breadsticks are, as you expect from Fazolis, everything you wish for in life and more. The breadsticks are the meaning of existence. And the service here is pretty good, all things considered. read more

We are in town for a family reunion and had a quick second to grab a bite. We went through the drive-thru and after completing our order the employee said, "ok drive thru"... we arrive to the window she said, "I didn't hear anything you said." Not a problem, so we order again while she gives a blank stare. We finish and receive our large tea with the lid that had not bid secured and bread sticks. When I grab the tea it spills in the carpets of my car. I give her the tea back and let her know the lid was not secured and the drink spilled. She again... looked at me with the blank stare, took the cup and turned away. As I drive away and other man was returning some food. I think I happen to be there on a bad night. Bread sticks were great though! read more

Went by fazoli's at: 3587 Riverdale Rd, Memphis, TN 38115 and all the pizzas was burnt. This location is the only location we eat at. But over the years, the service had gone down and as a family of six, we spend over $35.00 per visit. read more

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I haven't eaten here in about 2 years. I would get the baked zitti when I did. So I wanted to try something different. Went thru the drive thru 1st and it took FOREVER before I could even order. So I decided to go inside bc it looked pretty empty. I ordered the ultimate spaghetti, went to the restroom to wash my hands and my food was ready. I could instantly see that the sausage wasn't fresh, so I didn't eat it, but I did eat the rest (which was hot) and it was ok. They literally put slices of bacon in it rather than chopped bits. Thought that was weird & lazy. Wasn't worth $9 so I'll stick to what I know..... an as I'm eating the drive is backed up and it's just me inside. read more

Fazoli's - Ultimate spaghetti - Italian Near Me - Memphis, Tennessee

I didn't know drive-thru Italian could be so good. I just wish it was one closer to my house. The service is not the best but it's okay. The food is actually pretty fresh and delicious. The portion sizes are good too. I normally get the twice baked lasagna or the chicken carbonara w/ fettuccine noodles instead of spaghetti noodles. Try them, I don't think you will be disappointed. read more

Fazoli's - Chicken Carbonara with fettuccine noodles instead of spaghetti noodles. It was so delicious. Yum! - Italian Near Me - Memphis, Tennessee

About the same as Olive Garden for 1/4 the price. Excellent service and hot good food. Go there about once every other week for lunch and have yet to be disappointed. Very clean as well. A definite must for getting filled up without emptying your wallet. read more

I am a huge Fazoli's fan, as it reminds me of my home town, and just had one of the best experiences at this location. First off the health dept. score was 100. Staff was incredibly friendly, and welcoming. Self service island was clean, stocked and organized. Food was served quick. The restrooms were also clean. Well worth the drive from Midtown. WE LOVE YOU FAZOLIS. read more

The food is awesome. It's always hot and fresh and the bread is very delicious. Their subs are good, especially if you're expecting a quick meal. The pasta? Man.. read more

Staff was not friendly at all, in fact it was like I screwed up their day by driving up to the window to place my order. The woman working was just flat out rude. I rarely eat at fazolies and now I remember why... I won't be going back. read more

For what it is , Italian fast food, I thought it was really good! I had the chicken carbonara, which was great. I ordered it for dine in, and it took 7 minutes to get to my table. They even threw in extra breadsticks for no apparent reason, maybe close to closing i dont know. Staff was friendly, I will be back. read more

Love this place! A place to get a cheaper version of Italian food...quick n easy with the drive thru'!

Management is awful food is awful I found plastic in my food bread is dry salad is bad don't even bother to get a salad from their

Was in for lunch yesterday and food and service is just A+ Visit my friends you'll be glad you did !!

Best Italian food! Every time I am in Memphis this place is a must! Use to have one back home and was heartbroken when it closed.

I am a Fazoli's Fan !! I LOVE their cooked spaghetti with meatballs as well as their bread sticks (I sooooo want to know how they are made!!) it's just delicious !! :D :D :D read more

Probably the best italian you can get for the money. It tastes great, is fast, and has good quality. Servers are kind of ghetto and the nutritional content of the food is basically fat and salt. Otherwise, great place. read more

At Fazoli's spaghetti for almost 2 weeks, while son was in hospice. Neve got tired of it. It was delicious and a nice size serving. Love U Fazoli's read more