I HIGHLY RECOMMEND STAYING AWAY from this company! They had great service until the moving day actually came and they broke my desk, left numerous scratches on my dryer, and broke a storage bin of mine. Prior to hiring them I asked them numerous times if they had insurance to take care of anything that was broken or damaged. They said yes. I expressed to them numerous times my bedroom furniture was fairly new and that some of the pieces were heavy to please take good care of it. They said no problem, we will wrap and secure every item very well and told me they basically have a white glove service. It has been since 4/29 that this has happened and NO ONE has resolved my issues with the broken desk. I have called numerous times and they just keep saying a manager will call back and he never does. I am very upset and want my desk replaced! I really need a desk for my office read more

Family Movers - Movers Near Me - Phoenix, Arizona

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When I booked services for hanging art, I was told the hourly charge was $165. The men who provided the service were very professional and did an excellent job. They were here for 1.5 hours and my total was $495. When I contacted the company, I learned they have a minimum 2 hours charge, plus 1 hour travel. Therefore, if you use their services the minimum charge is $495. This should have been made clear up front! read more

Several new car stereos were missing. Gouged a hole in my wall moving in the love seat. Took a month and a half to deliver my items. I was told the day after my items were picked up that I needed to resign all contracts, now so My items could be loaded that day. They couldn't wait for me to finish my drive from az to NM. I pulled over and e-signed the contract. So they could load my items. Which didn't happen for another month and a half. Do not use this company. You will regret it, Big time!!!!! read more

STAY AWAY FROM THIS COMPANY. Family Movers wants you to have an open checkbook for moving charges. Unlike other movers, they DO NOT stand by their quote as the total moving price (I've moved locally and interstate 7 times in the last 17 years and every moving company honored their quote as the total amount for the move). These people charged me $2,700 just for packing and packing materials. Of the $2,700, $1,200 was for packing materials. I packed many items myself and purchased my own boxes, paper, a huge bolt of bubble wrap and tape. I also purchased 2 large TV moving boxes. There is no way they used $1,200 of packing materials in my 1,600 SF townhouse. They also left some items in one of my kitchen cabinets, did not remove a glass table top before wrapping the table, did not pad my furniture (used thin plastic wrap) and did not pack my TVs securely. When I called them to let them know about these things, Jeff scolded me for letting his guys leave before doing a walk through to look through EVERY cabinet in my house. He said they do not have TV boxes. So I said I would purchase TV boxes for them to use when they came back. All of my packed up items are still in my townhome because I had construction and wanted everything packed before I sold my townhouse. Also, I made 2 appointments with Family Movers and they showed up more than 30 minutes early both times. They wanted to start packing around 7:00 am even though our appointment was for 8:00 am (my HOA does not allow trucks/workers before 8:00 am). For reference on how much household goods I have to move; in December 2020, Dircks Moving charged me $1,492.00 TOTAL to pack AND move me approximately 5 miles and I had more furniture then. Prices have gone up, but not that much. I contacted Jeff to find out what it would cost to move the packed items to storage. I told him what Dircks charged me. I wanted to know how much more I would be paying Family Movers to move my items. He was defensive and started yelling. He went on and on about how he came back a second time and how he told me what the hourly fee is. He told me he didn't want to move my items since I was questioning his open checkbook quote which is fine with me. He ripped me off, but the rip off would be worse if he moved my items. read more

This is a professional company with competitive rates. From the moment we called for quotes to the crew showing up on moving day and getting the job done, I felt like we were in good hands. From huge THANK YOU to Christopher, Pablo, Jesus, and Erick aka star Child! These guys showed up on time with good attitudes and a friendly demeanor. They worked efficiently as a team and handled our stuff with care and respect. It was no easy task moving our entire home (we are a family of five) in this heat and up and down stairs but they did it without complaint. Great company with an impressive team. We appreciate all you did to make our move less stressful! read more

This company hit my trailer lied about it and would not even talk to me about getting a quote or repair. I would not trust them with anything valuable if they broke it they would lie about it and not fix it. Speaks volumes about this company read more

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Please try to avoid these movers. They are worthless. They came to my storage unit to pick up furniture for iconsign furnishing and damaged my mirror. I told the heavy guy named Alex that the mirror was extremly heavy and he should get help. I think he underestimated how heavy it was and dropped one side of the mirror causing it to break. I called his brother, who is the other owner and said he wasn't going to pay for it because his brother didn't do it. Family sure sticks together like glue. Second, they decided to cancel the job and left me stranded with all the furniture outside the storage unit. What kind of business does this shit. The sketchy type. Watch out for these movers that really don't look fit enough to move a book. In response to your comment: you weren't there. So you are pretty much talking out of your ass. It's admirable that you would cover for your brother seeing that you are boss#1 and he's boss#2. The mirror was intact and your brother dropped it. Why would he return to the storage unit to see footage of what took place if he wasn't guilty? He wanted to make sure he wouldn't get caught. Your family owned business is sketchy and you haven't heard the last of me read more

Family Movers - Movers Near Me - Phoenix, Arizona

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Was referred to Family Movers by Life Storage while shredding old documents. I checked Yelp as I do before I do business with anyone and found several favorable reviews. I called and spoke to Abiud and discussed my particular situation and type of move. It was only 7 items but heavy and unique. He was the first company I spoke with that actually was willing to work with me. We confirmed time and notice needed to meet at my Public Storage facility in Scottsdale. The speed, care and efficiency AB (nickname) and partner Omar exhibited inspired much confidence and relief. True professionals in every way to complete the job as requested. Thank you men, it was a pleasure doing business with you. My hope is other Yelpers will allow you to estimate their moving needs. read more

Family Movers - AB and Omar were excellent! Fast and efficient! - Movers Near Me - Phoenix, Arizona

Rating five stars because of Christopher! This man moves swiftly, carefully, and with a great attitude! I had to ask if he was part of the family because he surely did work as though he were. They're lucky to have him! I am not into leaving negative comments so I will just say, "IF you are going to use Family Movers, ask if Christopher can be assigned. And request that he is teamed with someone who works like him and matches his integrity!" Thank you, Christopher! read more

Chris and Andrew were perfect. This is my 3rd time using family movers and have referred their company to my family and friends. They were timely, efficient and got things done. Nothing was broken and I always knew that my belongings were going to be handled with care! They were able to move my mom into her retirement home and we could not be more pleased. read more

Our moving team was Kaleth, Alex, and Henry. They were phenomenal! We are so appreciative of their efforts and excellent work with the move. Prompt, courteous and so professional. We would highly recommend Family Movers for any move. read more

Great company to work with. We used them to move in new furniture from a store. They responded promptly, gave text quotes and had availability to do next day service. Ricky and his team were on time, careful, and super nice. I would hire them again. read more

I found a couch and chair yesterday. Christopher and Andrew from Family Movers delivered today. They called and arrived an hour early which was great for me! C & A actually shrink wrapped my old couch and love seat so that I could leave them outside for a few hours until they were picked up by their new owners. And they hauled them out there. They went waaay above my expectations and were super nice guys. I am definitely keeping their number for future use!! read more

Purchased overpriced items from Restoration Hardware and recommended as the go to delivery company. Called Alex, awesome on phone and set up delivery same day. Called 40 minutes out with ETA. Very nice men on delivery with big smiles. Took the items wrapped up like Christmas presents in bubble wrap, wrap, tape.....blankets upstairs ( very heavy items ) and set up in exact places. Walls, painting, crown molding all in perfect shape. Cleaned up packaging and were friendly and engaging. Said they deliver whole homes of furniture as well and will use them on next round from Chicago to Phoenix. Have forwarded their contact information to friends moving from LA to Scottsdale. Great group of people all the way through from how the phone is answered to how the big truck is parked as to not interfere with the neighbors to how they said goodbye. I understand why Restoration Hardware uses them. Great outfit and worth every dollar. read more

Family movers came on time, moved my furniture safely and efficiently. Movers Robert V. and Noel M. were excellent movers and very friendly. I recommend this company. read more

Extremely good service, well run business, professional, accommodating and easy to work with.We've hired Family Movers numerous times now as I'm filling up a new house with all types of different pieces from both private sellers and third party. First heard of them through Restoration Hardware purchase and we were so impressed that we made sure to get their contact and have rehired them as much as we could. They are a busy team, but I can see why. If you can get them scheduled for your move or furniture delivery, I definitely would recommend using them. Always ahead of schedule as well- a plus in my book. read more

Great experience professional on time and courteous, all my furniture was in the same condition that left my house in wrapped up carefully and securely loaded into the trucks. I would highly recommend to anybody. read more

Alex and his team were fast and professional. They had to move a 9ft glass cabinet up three flights of stairs, outside in our Arizona heat, but handled the task with ease. I would recommend them to anyone!! read more

This is the second time I have used Family Movers. This was an office move and tons of file cabinets and desks. Ricki and Mario were our movers for the second time. They worked 8.5 hours straight and never complained once! We are very happy again and will call them back in a month for another move. THANK YOU Family movers. As always, very satisfied customers. read more

I would recommend this company to any and everyone! Alex and his team arrived on time, they were all very friendly, looking very proffesional in a clearly branded "Family Movers" vehicle and uniforms that clearly displayed who they were. They carried a 9 foot glass cabinet up three flights of stairs, in the Arizona heat with care and made it look easy!!! I owe them a big thank you for saving myself and my husband from doing it. It would have been a nightmare, but instead it was a DREAM! Thank you Alex and crew!! read more

Alex and his team happened to be doing another move at a store we were at. He was able to get a single large piece of furniture delivered to us quickly and safely. Even though it was a short move they wrapped it carefully. Great local business. read more

I am really thankful to Alex and his team for delivering all my stuff in perfect condition and most importantly on time! He is very helpful and so is his team. I had a lot of stuff and he made sure that everything was wrapped up properly in his blankets and when they unloaded my things they were very careful not only with my furniture but also with the walls and doors of my house ( I had a past experience where people didn't care about these things). They are super nice people and very reasonable too! I highly recommend family movers and I would definitely call them for all my moving needs in future. read more

Family Movers came recommended as a delivery contractor when we purchased a new bed. The bed was huge and heavy, the guys from Family Movers made easy work of wrapping each individual piece in blankets, transporting the bed to our home in Scottsdale and assembling it. Mario, Alex and Pablo knocked the job out quickly but also were careful not to damage the bed or the house in the process. We would absolutely use Family Movers again if and when necessary. Thanks! read more

Alex and his crew are very dependable and reliable. I would highly recommend them. I have used them numerous times to pick up larger items and place them. They are great at hanging pictures and just pleasant to be around. read more

Ricky and Pablo were awesome! All of their work was wrapped and protected. Ricky and Pablo are super strong because they had to carry some very heavy pieces up a steep set of stairs. They treated my furniture just the way I needed it treated (with TLC). These guys were Very professional and courteous. Alex and AB were rock stars on the phone and super reasonable on the pricing. These guys bent over backwards to meet my schedule. I would use them again in a heartbeat and recommend them to anyone who needs heavy lifting of furniture or moving household goods across town. read more

Family Movers kept us sane! We needed to move as much as possible in one day. Alex and his crew arrived on time and started loading up his truck immediately. They never stopped all day, even when the job took longer than he estimated. Whenever he came across something we had not talked about during his initial visit, he discussed it with us. He was very professional. They covered the carpeting to keep it clean even when I told him it was going to be ripped out! A very awesome company. I highly recommend them!! read more

Wow, what a great group of guys. I had a specialty item, that needed to be moved from one location to another. For those of you familiar with a Rolltop Desk...solid oak! This piece of furniture is big and heavy!! Has to be close to 400 pounds. These 2 men did it with great ease. Piece was picked up and delivered with my 1st time option, price was very reasonable, but more than that is they treated it like it was theirs. Pride in doing it right. Thank you! You made my dad very happy. read more

Family Movers were great! They wrapped my items and put my pieces exactly where I wanted! They were very nice and affordable. I will recommend them to everyone and will use them for all our future moves! read more