The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

Needed a quick, semi low cost, accessible storage space. Climate controlled as well. We landed here…read moreafter much research. Kim was the associate that helped us at the location! What a real GEM! She was new but that did not stop her or made an excuse for anything she could not help with. She went totally above and beyond in assisting us to have a good space, a great discount and getting the perfect spot! Glad we decided on SecureSpace! Please consider them when looking for storage in South Austin!

I wish I had read the Yelp reviews before renting space here. After four months my rent went from…read more$71 to $228 per month. No reason was given. So annoying. I'm moving everything to CubeSmart this weekend.

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

This storage facility appears to be fairly well-kept. It's very clean, has cameras everywhere, and…read moreaccess codes are required to get into the storage area, to access upper storage levels. Construction of the facility makes perfect sense. The main office is located on the first floor, next to three large garage doors. You can back vehicles into the garage bay to unload, out of any inclement weather. Each bay door can be individually opened via keypad access code. There are also two sliding doors--one inside the garage bay, and the other on the opposite side of the building. Both require an access code. Near each entrance is an elevator. Individual floors, other than the first, are restricted by access code. There are also a few carts available for customer use. There appear to be at least 4 storage floors. Customer access is from 6am to 9pm. The managing staff are onsite. The storage units and each floor appear to be quite pristine. Climate control is set to keep the storage facility between roughly 65F and 78F. For newer rented units, they are transitioning to cylinder lock and key; no more lock combinations to remember or pad locks. The facility requires you to insure the belongings that you wish to store. They will automatically enroll you in an insurance policy at $12 a month for $2000 coverage. However, if you have your own insurance (e.g. renters) that covers property in storage, you can provide them a declarations page, and they will accept that. Other than that, there are one time fees for a lock (if you don't have a cylinder lock of your own) and an administrative setup fee. Rent is prorated for the move-in month, and then turns into month-to-month. So that means if you have to move out, move out by the last day of the month, otherwise you'll be charged for another month if you still occupy the unit on the 1st of the next month. Finally, there appears to be at least 4 pricing tiers for identical units, based on location in the storage facility. So you may wish to check out multiple units and their locations within the facility that strikes a balance between desired size, location, and price. Overall: well-designed, secure, and well-maintained.

PRICE GOUGERS!!!! I started a 10x10 at $190/month…read more 3 years later (I know standard practice is to raise prices overtime) but they tried to raise it to $450/month. THATS MORE THAN DOUBLE THE STARTING PRICE. A literal car payment for most people. If another storage opens near here this one will definitely go out of business.

Easy to work with and both guys we dealt with were nice. Clean location and easy & large access to…read moremove around with trailer.

Jorge & the other mover (i didnt catch his name) were quick and efficient. they arrived on time &…read morewere patient and understanding when they had to work around the contractors at the starting move point. my property was not damaged and i was charged correctly. the most patient individual in the entire process was aaron, who i spoke to on the phone when i first called. he listened to me complain, was incredibly kind, and still locked me in at a good rate. i will note, while the actual people working for the company are incredibly kind and in great spirits, the junk company they partner with is slightly disorganized in terms of scheduling and time related endeavors.

ZERO STARS!!! We used all my sons back in August of 2023 and had a great experience when we moved…read morefrom Houston to Waco. We had them set up for our move from Waco to Austin July 2026 and they cancelled on us less than 24 hours before our move. DO NOT RECOMMEND!!

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

Paul is super nice :)…read more We stored our stuff here for a few months - couldn't have asked for a better experience (did a temperature-controlled unit) except, maybe it would be nice if there was access to a restroom lol.

Moving from California to Austin for my stepson, we ended up having an issue with our move in / a…read morerental. Disgusted, my wife and I needed a place to hold our brand new items and furniture for the time being until everything was settled. Choosing this location, we had been greeted by the best person on earth, Paul. Very personable and ttlly understood what we were going through, Paul helped us out big time from getting signed up, renting a storage that we needed, ,and was soooo very helpful and explaining all the details that we needed to know. Thank you Paul for everything man, you are AWESOME. BTW, this location is immaculate =D. SUPER CLEAN.