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Peoria, AZ

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Facets

5.0 (2 reviews)
Closed • 9:00 am - 7:00 pm
Updated a few days ago

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Harbor Freight Tools

Harbor Freight Tools

(19 reviews)

Admittedly, I'm not much of a gearhead. I don't sit around my garage tinkering with shit to take…read moreapart just so I can put it back together. Got an aftermarket part for my car that required a 10" socket extension. I knew before even looking in my small tool collection that I do not own a 10" socket extension. Off to Harbor Freight! Located in the heart of Peoria. Plenty of ample parking. Super easy to spot. Parking lot and entry way are clean. I was greeted the moment I entered the store. Aisle was clearly marked. Found what I wanted in seconds. Checked out and paid for it immediately. The whole thing took a couple of minutes at best. It's unlikely I'll need to come here very often, but I was pleased with the experience I had yesterday!

I'm submitting a complaint about an incident that occurred at Harbor Freight Store #02997 on August…read more7 at approximately 2:40 PM. The cashier's name was Elizabeth. I never leave bad reviews about any store because I never care enough. But the interaction I had today was actually crazy. I thought I might've been on a prank show. There was nothing wrong with my return -- I wasn't upset, I wasn't being difficult, and I had no problem with Harbor Freight's policy. I just asked a simple question about why the process seemed different than usual. In response, Elizabeth became visibly agitated, spoke over me, and said, "Since you're in the military, you need to learn some patience," referencing the uniform I had on. That comment really threw me off. I don't think wearing a uniform makes me better than anyone else, but it definitely doesn't make me the person you pick a fight with -- especially when nothing is wrong. I wasn't being rude or sarcastic, but she treated me like I was. The part that confused me the most is that she seemed to create a scenario in her head and then react to it. It felt like she was projecting some kind of frustration onto me, even though I was calm and just asking a question. The manager eventually stepped in to explain the return system, and I had to clarify multiple times that I wasn't upset with the policy at all -- I had no issue with the return process. My issue was her attitude and behavior, which turned a normal interaction into something extremely uncomfortable for no reason. She was escalating a situation that never existed. I left that store upset and confused. I've spent thousands of dollars at Harbor Freight and have always had good experiences -- until now. I hope this gets addressed, because that kind of customer interaction is unacceptable.

Sun City True Value - Seasonal displays are a nice touch

Sun City True Value

(18 reviews)

$$

Stopped in to buy a product for cement repair and had a great experience with Lindsay!…read more What a superstar! She knew about all the products and went out of her way to help me make the right decision. I will definitely seek her out again for all my hardware needs!

This True Value store is so like the hardware stores I grew up with, with seemingly anything you…read moreneed without having to wander through acres of aisles like in the Big Box stores. The prices are fair, they give discounts to veterans, have helpful staff, and they run regular sales that are worth keeping track of. Make sure you sign up for their app and get your phone into their system so you can get good deals. Often there are plants outside that are well suited to our area and although they may cost a little more, they will probably be successful for you as they have for me. Drop by regularly since they have lots of seasonal items. Some years back they used to have a popcorn machine and it was such fun to browse around while munching some free popcorn. I wish they'd bring it back as it added a special festival atmosphere, even if they have to put a little coin box for people to kick in some quarters...Keep your money local and shop here when you can. It's in a pleasant little strip mall, Greenway Terrace, that has plenty of shops to help with your other errands too: with three restaurants, a day spa, cookie shop, barber shop, hair salon, dollar store, gift shop with a P.O. contract store, clothing store, dentist, flooring shop, insurance office, and hearing aid store.

Facets - kitchenandbath - Updated November 2026

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