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Scottsdale, AZ

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Classy Kitchen & Bath

4.4 (18 reviews)
ModerateKitchen & Bath
Closed • 10:00 am - 5:00 pm
Updated a few days ago

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We started with Classy Kitchen and Bath for a closet and pantry remodel but ended to using them to remodel our kitchen as well. The closet and pantry came out exactly as we hoped but I was still hesitant about the kitchen. However we took a leap of faith based on how pleased we were with the first part of the project. I so happy we did. We worked with Diana for the kitchen design and installation. She was amazing. She was able to understand my vision for our historic kitchen and made it come to life in a way that I'm so beyond happy with. Our kitchen feels new but also like it has been there forever. There were a few minor issues (aren't there always with a major remodel?) but Diana was there every step of the way sometimes noticing things before we did. They were always corrected quickly. Diana even made sure that our newly remodeled pantry got the finishing touches to make it tie seamlessly into our new kitchen. Overall we are very pleased and would definitely recommend them and Diana specifically for a remodel project.

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10 months ago

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Katie G.

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1 year ago

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1 year ago

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Review Highlights - Classy Kitchen & Bath

“We had a great experience working with Pete to design our master closet and my daughter's closet.”

Mentioned in 5 reviews

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Ferguson Home

Ferguson Home

2.9(89 reviews)
1.1 mi
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The receptionist was really friendly. We didn't actually meet with any representatives, so can't…read morespeak to that experience. But it was super helpful to get some visual inspo on layouts and functionality and just how many options there are! Its hard to really get a feel for something based on photos, so getting to see in person and interact with everything was very helpful!

Ferguson Home in the Scottsdale Airpark may just have the absolute worst customer service.... EVER…read more We're in the process of a complete reno - down to the studs. I first visited the showroom to buy appliances...not one person would help us. We ended up leaving and buying $23k worth of appliances at another nearby retailer that same day. When it came time for plumbing fixtures...2 bathtubs, faucets for entire home and 3 shower systems, we visited again. We walked through on two separate occasions for ideas. Each time, there was one female employee sitting at her desk - not engaging with anyone else, not on her computer...just sitting there. She didn't acknowledge us and stared right through us when we started to approach her. Perhaps I'm just a glutton for punishment, but we visited again this week to purchase all of our plumbing fixtures but left with nothing. Why? Because we couldn't find anybody willing to assist us. Not even the receptionist acknowledged us when we walked in. My husband finally approached the receptionist and said we needed sales assistance. She said she would put out a message to the team but wasn't sure anyone would answer it. After walking around the store for another 10 to 15 minutes, we left...forever. I'm not sure if employees simply aren't required to offer customer service, or if they screen potential customers based on attire -- we visited multiple times during the blazing hot summer in shorts and t-shirts. Either way, it's bad business, and we won't be back.

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Ferguson Home
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Affinity Kitchens - Great Room

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1.3 mi
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A designer friend suggested we look at Affinity early in our remodel process. We started working…read morewith Theresa as kitchen designer, and we enjoyed working with her over a many months long timeframe. Theresa has very good ideas, but even more importantly, she listened to what we wanted and made it happen. I have been less than decisive throughout the remodel process, but Theresa was very patient with me and the changes I requested. Where Affinity really shines is in their installation and follow up. Our installation was pushed back a little from original date, but that was okay as we still had other work going on in the house. The men installing the cabinets did an excellent job ( I did not realize how excellent until I used a different cabinet company for my laundry and master bath). There were some stain intensity variations on some of the cabinet fronts. Affinity sends out an inspector after each install. The inspector ordered several new cabinet faces to replace ones which he felt were not acceptable. The current faces stayed on until the new ones came in. Unfortunately, there were still some light/dark issues. The inspector ordered all new faces on one side of kitchen to make sure they all matched. I did not have to ask for anything; HE felt the cabinets were not acceptable. When replacement fronts came in, the installer replaced the fronts and adjusted the hinges. We love our new cabinets. They were expensive, but you are paying for the service, both in design and installation. I saved money by using a different company for my laundry and master bath, and the quality of those cabinets is very good, but the difference in professionalism and installation was night and day compared to other company

We were planning a pretty major renovation for our house which included a kitchen gut and primary…read morebath. After visiting several contractors and seeing their cabinetry, we were quite underwhelmed. We visited the affinity showroom and met with Theresa and things started to completely turn around for us. From our first meeting until the renovation was done, we were completely and utterly blown away. The white glove service, the attention to detail, the relentless Planning and exceptional communication is what sets this company apart. I should also mention that there were at least four or five follow up visits to fine tune, and make sure everything was meticulous after the initial installation. I could not imagine ever hiring another organization to do cabinetry other than affinity. If I could give six out of five stars I would. Kudos to Theresa, Tom, and the entire Affinity team.

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Affinity Kitchens - Kitchen Pic 2

Kitchen Pic 2

Affinity Kitchens - Finally -- a beautiful bathtub!

Finally -- a beautiful bathtub!

Affinity Kitchens - Kitchen Pic 3

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Kitchen Pic 3

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I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

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Arizona Tile - Arizona Tile Scottsdale showroom

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Arizona Tile - Arizona Tile showroom tiles

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Classy Kitchen & Bath - kitchenandbath - Updated November 2026

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