The entire process with everyone at Five Star Bath Solutions was phenomenal. Terry came and gave us a quote. He listened to our needs and formulated a great, reasonably priced design for us. After meeting with several companies, we felt so comfortable that we booked the project that day. We were under no pressure to book that day. Joe was a pleasure to work with when we had to schedule and then reschedule our project. He was easy to get in touch with and very responsive to our calls. Our installers, Christian and Reid, were phenomenal. They showed up when scheduled, were very respectful, worked the entire 2 days in the bathroom and did an excellent job building our walk in shower. They cleaned up before they left after day one and finished as scheduled on day two. All in all, this was a great experience and I would not hesitate to use Five Star again - you won't be disappointed! Great find on Angi! read more

Five Star Bath Solutions - New walk in shower - Kitchen & Bath Near Me

5 Star did a bathroom extension for my house and it turned out amazing! They extended my half bath to a full bathroom. So they had to extend the wall, move the toilet and sink, and had to create a new drain for the shower. They worked clean and were totally professional. Not only that, they were personable as well! Their communication was excellent as well. They let me know what they were doing beforehand and kept me updated on time frames. They worked well with me when I had wanted to change a couple of things and advised of different options. My bathroom looks amazing! Many thanks to Glade, John, and Kent!!! read more

we had horrible experience with 5 star bath out of Charleston when one of their subs finally showed up to Finnish the job - we paid him and he stole the money and the franchisee threatened to turn me over to the credit bureau !!! read more

They were neat precision on installation clean and very polite. Two young installers great. read more

Five Star Bath Solutions - Shower toilet sink on other side and the flooring GREAT - Kitchen & Bath Near Me

Excellent work and kept things tidy and clean during the job. Communicated well and we're very respectful from start of the process to finish. Never felt pressured by sales like a couple other companies tried doing. Reasonable pricing for a bath to shower remodel. They live up to their five star name!! We had another company start the job then go out of business. Before photo is a half-done job that five start started with. read more

Five Star Bath Solutions - Barn door style sliding door, fold down seat, extra shower head holder on the side wall. Isn't she a beaut!!! - Kitchen & Bath Near Me

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I used Five Star Bath Solutions of Phoenix to remodel my shower and bathtub. They did an excellent job! Well beyond my expectations. I received bids from several other companies. Five Star had the most reasonable price. Their design ideas and options were superior. The workers were all knowledgeable and friendly. And the project was completed on time. Five Star is also privately owned by the people that run the company. I would highly recommend them for your bathroom remodel project! read more

From the moment I met Jordana and we created the bath of my dreams, followed by Jay with his expertise and measurement taking to the outstanding work by Tyler and Ben who put this all to work. I felt so confident that my bathroom was going to be beautiful. Tyler is a craftsman and he can do anything. While thisd process was more than a couple days, I would not take it back for anything. I highly recommend Five Star Bath Solutions for your remodeling needs. Tell Jordana what you want and by the time it filters to the Dr. Tyler it will happen. What a talented team they are. read more

Replaced a master shower after a leak. Five Star provided the most appropriate alternative at a fair price. They were easy to deal with in setting up measurements and scheduling. The install team arrived on time and worked efficiently to remove the old shower down to the studs and install the new shower. They did a clean, neat job and the new shower looks great. I would definitely consider working with them again on other properties. read more

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Great customer service. A lot beautiful selections to choose from, along with accessories. And if you want something they don't have, they will get it for you. The price was $7000 less than other big name companies that advertise on TV. Took a total of two days from start to finish. Best of all they have a lifetime warranty. read more

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I have dealt with many contractors over the years and have to say this was by far the most positive experience I ever had. I am considered a contractor's nightmare, as I am quite picky and have high expectations. But in our shower remodel process, this was very smooth sailing as the workers and especially Joe the project manager were extremely professional and very supportive. The day before the remodel started we unfortunately had to deal with a death in the family. Joe was very considerate and compassionate and even brought over lunch for the whole family. His genuine kindness is truly appreciated!!! The shower and toilet turned out beautifully and the project was fully on time. read more

Very professional. Took great care of our home. Removed the old tub made needed repairs. Installed the new shower, its very well made and exceeds our expectations. It's worth the money. read more

Five Star Bath Solutions - Before - Kitchen & Bath Near Me

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I have to give Five Star Baths five stars! From the initial consult to the end result, everyone was easy to work with, professional and extremely meticulous. When I looked into doing this, I had four references through Angi. Five star bath had the best selection of materials and I was extremely impressed as Joe Dairman did not put down the competition but instead told me what they could do for my project. That was not the case with the other three. They were also the only one who had color that was exactly what I wanted. Josh and his partner were amazing! They completely covered everything in the master bedroom to make sure that the mess stayed in the bathroom. They worked out of my garage and after cleanup, you'd never have known they were there. And top it off they were at least $1000 cheaper than the next company quote! Hands-down, I would highly recommend this company. read more

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The crew from 5 Star Bath Solutions did an excellent job for my tub to shower conversion. They were on time and were very meticulous with the work, cleaned up after I was very pleased with the service. I would highly recommend this company. read more

5 Star Bath Solutions exceeded every expectation. Out of more than a dozen contractors, no one matched their value, professionalism, and friendliness. The project manager oversaw every detail, the team communicated clearly, and the quality of work was flawless. Our bathroom turned out better than I could have imagined... I'll be recommending them to everyone! read more

Service, price & product, all top notch! They were terrific to work with from start to finish & I love my new tub to shower conversion! read more

Five Star Bath Solutions - Before - Kitchen & Bath Near Me

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I felt like Five Star Bath Solutions was the right choice from the beginning. When Joe came out and showed me their product I was convinced I had made the right decision. The day of installation, exactly at 9:00 Donald the installer arrived by 2:00 the following day he was done just as he said he would be! And didn't leave any mess behind! I love my new shower, it's so much safer! read more

From start to finish the whole job went smooth. William came out and gave us an estimate. Then Joe came and set up a date to start and took a down payment. Next, two workers came on time at the arranged date. They worked 4 days straight. We had 1 bath converted into a walk-in shower, and 1 a whole new bath. We have a manufactured home, our drains needed to be rerouted and some flooring needed repairing do to some warping. The workmen were friendly and personable, and were very good at their craft. I can't say enough good things about this company. Everything was done professionally and the finished product is fantastic!!! We absolutely LOVE our new shower/tub!!! Bravo! Hats off Five Star!!! read more

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After spending several hours on Yelp and other review sites, I decided to go with Five Star Bath Solutions. Awesome communication from beginning to end of this process. Everyone was super professional and followed through in a timely manner. Workmanship is top notch. I couldn't be happier with my new shower. I highly recommend this company. read more

Five Star Bath Solutions - Bathtub to walk-in shower conversion. - Kitchen & Bath Near Me

They came in and completed a remodel of our guest bathroom. New tub/shower, toilet, and floor. It came out looking great! Will definitely use them again in the future and refer friends and family. read more

Five Star Bath Solutions - Kitchen & Bath Near Me

Well thank you for admitting that your effort "to get ahead of your competitors turned into a giant pain in the rear for me and my family. But after being successful and being the first to contact me, what about the other 4 times total now. Can't your employees just make a note that they already called for the others to see? Further they were not following the specific notes that ANGI listed. "Already bought the equipment, and just looking for a plumbing contractor to install" that was plainly listed. They were NOT aware of that. Sounds to me like company policy is sort of lax around there. Also your company uses multiple different phone numbers that to call that helps you ignore the so called simple method of typing "STOP" into a text. How about you make sure your company is running properly so I can concentrate on other things that aren't the giant ONE STAR train wreck IMO that your company so called 5 star is.... read more

They did an exceptional job, every team member was extremely professional. Everything they promised was delivered. I couldn't be happier. The quality is worth the price, they have been in business for 3 decades and their work is backed by a lifetime guarantee. We were quoted completion in 1-3 days and the job was completed in 2. read more

Five Star Bath Solutions - Tub to Shower Remodel - Kitchen & Bath Near Me

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wonderful, products, fantastic customer service and personal. We had the most lovely experience with Joe and his team dealing with a must do remodel. I highly suggest you reach out have a conversation consultation. I know you won't be disappointed.! read more

hired five star to remodel my shower bathtub ensemble. The professionalism was top-notch. The work was impeccable. I absolutely love the new look I would recommend them to anyone. read more

Five Star Bath Solutions - Kitchen & Bath Near Me

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What a great business! If you want things done first class this is your place. From keeping the dust down to completing on time and perfectly! I can't say enough! When Jose found a small leak, they stopped the immediately even though it put them a week behind. You will love their work! read more

This company is great. From the salesman to the install crew to the the gentleman that installed the glass. I could not be happier. They were all professional, polite and made sure I was in the loop with everything they were doing. There was one issue with a shade but it was repaired to perfection. I highly recommend Five Star if you are looking to update your bathroom or kitchen. read more

From beginning to end, they stayed on schedule. The work they did was excellent. Their employees were very nice and professional and the price was right. I couldn't be happier thanks fellas. read more

Kelly is an awesome manager. She cut to her customers and make sure that they are satisfied before they leave the store. She also makes arts and crafts and gives it out to her customers for free. I purchased a bristle brush and the long handle that goes with it and her suggestion for what I needed and it was a perfect match. Thank you, Kelly. Staff is awesome, too very friendly and willing to help out read more

Not only did they do a wonderful job on my dad's shower the person installing helped my dad when he took a fall. He made sure he was ok and got him situated safely. Amazing work by amazing employees! read more

Joe, this is what I posted on Facebook: We had our tub and bath replaced with this walk in shower, thinking of our 95 year old mother in law moving in. FIVE STAR BATH did the work in one day with three guys. I can't say enough about the great job they did, the professionalism, asking all the right questions about placement and clean up. They are a family owned local business and there prices are discounted. I highly recommend this company! Anybody looking to get this done, here is Joes number and please mention our names! Joe at Five Star Bath 6025252859 read more

Five Star Bath Solutions - Redid our bath tub shower into a walk in. - Kitchen & Bath Near Me

I wrote a bad review about my shower install that happened during pandemic. I am now writing this review to give Five Star Bath five stars. They called me after reading the reviews and told me they wanted to redo my shower. Well, lots of doubt went through my mind but we did it. The shower is what I wanted on the first install. I am very very happy with me new shower. Also, Kyle is very professional and very nice. Thank you Five Star Bath for my new shower that now looks amazing. Debra Laliberte Acworth read more

I chose 5-Star over another competitor because their base and walls were thicker. They did an excellent job. The shower installer was perfect; the floor tiler was perfect, the vanity install was perfect. I bought my own vanity at Floor & Decor. They removed the old plastic lighting and casing. Joe always answered his phone or returned my texts. He and William make great Partners. They do not paint. You will need to use certain cleaners on the shower to not void the warranty, but they have a list of products. read more

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I met with Marty today to discuss bathroom remodeling. He was very knowledgeable and professional. I appreciate that the product is high quality and there was no high pressured sales. read more

Remodeled our master bathroom. Best price out of lots of other options I had priced out. Workers were so great to work with and they did an amazing job!! Will be using again for our other bathrooms! Highly recommend read more

Professional installers, exceptional quality products and work. Shower looks fantastic! Installers were careful of flooring. Protected entire bathroom with encasing area. Totally dust free demolition. read more

The initial consult was good, but when the President Ron Bromberg showed up with materials for the job I was concerned. There was a disconnect from what I had agreed to. The crew who did the work were good and honest. I found myself going over the entire job I had agreed to with the consultant. Only to hear that they could not paint the reconstructed areas etc. Small area 6x6 feet just a shower. I did the painting during the project. When finally done, Ron said "I" needed to pay a subcontractor $1300. I was perplexed but I paid him. I would not recommend Five Star Bath Solutions. read more

I had a very positive (5 STAR) experience the whole way. Terry and Joe were wonderful guiding me through the initial process of figuring out what was needed and making sure that I was 100% on board with my choices. Josh and Josue Sr. did the physical install and they were informative and very professional and CLEAN! They made sure that everything was covered for the project and before they left for the day, the house was back to the way it was when they entered. This was the first big job that I've ever taken on, and I was nervous. But from the first appointment through the finished product, my nerves were settled and I honestly couldn't be happier! I love my walk in shower, new sinks and toilets! read more

We had 5 Star replace two shower/tub combos that were pretty dated. Everything about the experience was great ... lots of ideas and recommendations were floated, all appointments were prompt, installers were pleasant, punctual and very neat, the finished products look fantastic ... and the prices were extremely fair. I highly recommend 5 Star!!!! read more

Great experience with Five Star Bath! They installed two showers for us. Their prices and quality were excellent. Each shower took two days to demo and install, with minimal noise, hassle and mess. The showers are easy to clean and maintain. We were able to customize the showers to our preferences, including nichea. Our installers (Josh and his father) were fantastic to work with-efficient, professional, clean. Highly recommend. read more

We were scammed right from the start. We had a sales rep that claimed to be a supervisor come to the house. We were going to redo the main floor bathroom. We were concerned that our tub upstairs had some water around it. A moisture sensor was used and we were told that there was most definitely water behind our drywall and it is leaking around the tub. So we switched to having the upstairs tub pulled and a new tub put in and new surrounding walls. The man that did the work was efficient, professional, and just a pleasure to have in your home working. Sadly once the walls were taken down and the tub out, Surprise! NO WATER OR MOISTURE anywhere. So perfectly good drywall and a bathtub were destroyed for no reason other than a bigger sale. The new tub was put in and the surrounding wall panels, these were white. All the hardware came in the wrong color so they had to be swapped out once the correct color came in. So the faucet leaks I am brought another one, not the same style as the one I picked out but I still put it on. My "white" walls, are no longer white. I was told they are super easy to keep clean. Well despite my scrubbing and wiping the walls turned a nasty yellow color but the tub stayed white. So in a nutshell we spent a lot of money to have a bathroom redone that had nothing wrong with it and now it looks old and yellow like a smokers teeth and we are still paying it off. It took me a while to write a review out of shame that I fell for such a scam and that I trusted a salesman. Regardless of my shame the shower should still be white. read more

I love my new masterbathroom. The old bathroom was all tile and it was very slippery. The new composite flooring prevents you from slipping. And I love the fact that I could pick a very dramatic composite for my walls and flooring. This was the best decision I made when it came to remodeling. read more