Eye Capitol

I have been going to Optique for years. I loved it when Amy was there she would always work hard…read moreto keep my price down. I recently went there only to find out new management. They charged me $1245.00 with insurance for a new pair of frames, lenses, and computer lenses for frames I already had. That manager took 1 1/2 hrs to input my prescription. I think he screwed the price and the prescription. Then I pick them up and I see better out of my old glasses than the expensive ones. Now, I have to go pick the glasses up make an appointment with my eye Dr. and then take them back. This has been a bunch of time and gas....oh and by the way I asked for my money back to go elsewhere...NOPE. DO NOT EVER GO THERE WITH THIS NEW MANAGEMENT, he's an ass.

I sought out Optique because of their vast selection of modern frames and cutting-edge technology…read more(I can't have my pupils dilated, so imaging is a necessary work-around for me), but it's their incredible staff that brings it home. They have helped me fit and repair sunglasses I didn't purchase from them on multiple occasions, order contacts within record time, and the doctors are so thoughtful without ordering any unnecessary tests. They really do check all the boxes!

The whole team in sunglasses.

See all

Gene Rogers Optical

4.8(263 reviews)

6.5 mi

•$

This is one of those places you really hope to find when you want the absolute best service. I came…read morehere after the highest rated shop didn't have what I needed. Saved me a lot of money and time. Not only that but I left knowing my money and time was well spent. This guy really knows his craft. Come here before you spend a ton of money to a big corporation that hires little kids that don't know what they're doing.

Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

Glen cutting lenses

See all

Meet Kyle, Gene's son.

Great Hills Eye Care

4.7(147 reviews)

9.1 mi

I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

$268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

$Great Hills Eye Care - Friendly service using digital refraction technology$

Friendly service using digital refraction technology

Our advanced Optos Retinal Imaging allows our doctors to monitor your eye health without the need for dilating drops.

$Great Hills Eye Care - Making your visit easy and accurate with digital refraction and Optomap retinal imaging$

See all

Making your visit easy and accurate with digital refraction and Optomap retinal imaging

EyeJoy

4.6(179 reviews)

3.9 mi

My husband and I go to this eye care place bc we feel listened to and cared for by Dr Park. It's…read moreprobably best to use the past tense now. The last time I visited I had a different doctor whose last name was Tran. She had great Google reviews but my experience with her told me a different story. She came across as she wanted to get rid of us and had very poor communication skills including listening or delivering messages. Very impatient, disrespectful, and rude. Just plain unprofessional. This place lost the two customers on that day.

The best staff! Glasses are great quality. I have always had very thorough exams, suuuuper patient…read morestaff explaining all the nuances about eye insurance, and they offer additional testing (that has gotten better over the years) to ensure my eye health is as good as it can be.

4.0 mi•Bouldin Creek, 78704 (South Austin)

Inside the exam room from the chair

Part of the collections in the front of EyeJoy

See all

Look + See Vision Care

4.7(201 reviews)

I have had 20/20 vision my whole life and then about two years ago, I started using +1.0 readers in…read moredark/dimly lit areas as well as for reading fine print. I have zero experience with glasses and contacts so I did not know where to go and chose Texan Eye Care where I felt they did a thorough job. Needing a checkup a year later, I started reading reviews and Look+See had the highest ratings on Yelp and Google in the '04 area, plus I live right around the corner, so it was a no brainer. I thought Texan Eye care did a thorough job, but Look+See exceeded my expectations. Being equipped with the latest technology, they conducted several eye scans as well as eye tests and I felt comfortable with every member I engaged with. Dr. Bailey was easy to talk to and I appreciated that he talked to me in layman's terms. Thankfully, I do not need more than prescription readers so I purchased a very stylish and affordable pair from their clinic and I'm actually looking forward to wearing them.

During my eye exam with Dr. Tammy Vo, I mentioned to her that I was using natural chamomile eye…read moredrops. As soon as I said this, the doctor tried to hold back her laughter, then turned to her assistant and shared a mocking laugh about the drops. In that exact moment, I knew I had chosen the wrong provider. I expect to be treated with respect and professionalism, regardless of whether a provider agrees with my choices.

See all

Lone Star Eye

4.7(203 reviews)

10.3 mi

**Updated Review** I…read morehave been a patient here for many years back when it was Lone Star Eye, but since the transition to MyEyeDr., the service has completely plummeted. I had my annual eye exam here on July 9 and placed my contact lens order right there in the office. During that visit, I explicitly told the staff that I needed these lenses before an upcoming business trip. It has now been nearly three weeks, and my order was completely lost in transit. What makes this unacceptable is that nobody bothered to notify me. I only found out after repeatedly calling the office myself to chase down updates. They appear to only have one or two people staffed at the front desk, which is clearly causing a massive administrative bottleneck. I do not know if the issue is a lack of training or a total breakdown in their new corporate systems, but leaving a long-term patient stranded without vital corrective lenses right before a work trip is a massive failure. If you value communication, reliable ordering, and basic customer service, look elsewhere in Austin. The current management is dropping the ball.

Excelled doctors and opticians that spent so much time with explaining everything to me. The staff…read moreat the front desk were wonderful as well. Just moved to Austin and finding new doctors can be daunting but I felt right at home here.

See all

Austin Eye

3.8(185 reviews)

5.2 mi

I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

I am a long time client of the Austin Eye Center. I see Dr. Ashley Deese for annual check-ups and I…read morerecently had some special concerns that she addressed. She is very capable. Tech person Haley is also very good. Facility is very modern and impressive. Front desk is good. Efficiently run. Recommended.

Austin Eye's Eye Care Team (Left to Right): C. Maxwell Medert, Katherine Elkins, Shannon Wong, Ashley Deese, John Odette, Christina Wenn.

Shannon Wong, MD

See all

John Odette, MD

North Austin Optical

5.0(29 reviews)

6.9 mi

Mr Riggs is very personable and knowledgeable regarding eyeglasses and vision. I would trust his…read morerecommendations. He figured out what was wrong with my prescription and guaranteed my eyeglasses were made to my satisfaction!

The degree of experience and caring is unparalleled at North Austin Optical. The professionalism…read moreand the lack of pressure is unparalleled.....most businesses just want to rush you through so they can quickly ring the cash register and bring on the next sucker.....It's not like that here!

3.1 mi•Warehouse District, Downtown

See all

Westlake Eyecare

3.3(43 reviews)

Kim was a life saver!! Out of town and needed a few days worth of contacts to hold me over. Such a…read moresweet and amazing team. Thank you!!

They cancelled last minute when I already took off work. Super unprofessional. DO NOT GIVE THEM…read moreMONEY

3.4 mi•SoCo (S. Congress Ave.), 78704 (South Austin)

Delivering the very best in Vision Care and Eyewear Fasion

Thank you Westlake Eyecare for taking care of my trip to the city of Miami! I received tons of compliments!!

See all

Lupita G., Lead Optician

Warby Parker South Congress

4.2(104 reviews)

I've always liked Warby Parker for their stylish, affordable glasses and their social mission: For…read moreevery pair sold, they distribute a pair to someone in need, with over 20 million pairs given to date. It's a win, win! Most of their frames are only $95, including lenses. Others go up to &175, which is still affordable. Today I went in for my yearly eye exam and to pick out a new pair of glasses. They took me right on time and gave me the eye exam, which was covered under my insurance. The optician was friendly and personable. Unfortunately, the note in my insurance said that I had already used my eyeglass allowance.and was not eligible for a new pair until December. This was a problem with my insurance, and they urged me to call for resolution. So this time I did not choose a new pair, which is always a daunting task to choose from their wide variety of attractive frames. In the past, they've had a lot of patience helping me decide. I took advantage of their fun Photo Booth, which takes 3 shots against a colorful background. Warby Parker is always a pleasant shopping experience. Their eyewear consultants are always helpful, assisting in picking out frames; I'm usually very indecisive and need their expert guidance in choosing the best look. Before I left, Nadia the salesperson offered to clean my glasses (which really needed it!), and they tightened the frames. So I felt like I had a new pair of glasses!

The good: you can get a last minute appointment pretty easily. I booked an 11:45am Saturday morning…read moreappointment at 6:30am the same day. The bad: customer service. They don't greet you or direct you to anywhere. You go to information, they look at you, don't respond, and actually go help others. So, the reviews criticizing Warby Parker are correct. The optometrist was nice and did her job. They schedule you an appointment for next year. I like that you get a digital copy of your prescription which because of exorbitant prices I took the rx elsewhere. It's not a bad location, easy to get to. I still think Austin did us dirty by charging for parking in SoCo. Not Warby Parker's fault thought.

See more unrecommended reviews

See all

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

38 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Tawny P.

9 years ago

I went to Eye Capitol when I needed an eye exam recently because I was tired of traveling across town for an appointment that I would need to schedule a couple of months in advance at the place that I used to go to. I don't have insurance so although I want to give my eyes the best care, cost is always an issue. I read in other Yelp reviews that the doctors and staff were very helpful for those without insurance, and I was happy to read that, as well as all of the other good reviews, so I took advantage of a Yelp voucher for a discount on the exam and called for an appointment. I was able to get in right away - yay! The office environment is cheerful and everyone was upbeat and helpful. Dr. Amanda Melendez saw me after a clinician gave me the initial exam and tests (I did the extra imaging of the eye since I have a family history of macular degeneration - all good inside my eyeball and fun to see what's going on in there!). She was SO PATIENT and thoughtful, hearing out my preferences and hopes (I wanted to go from progressive lenses to perhaps contacts), and offering solutions. I went home in a trial pair of contacts to test for a week to see if they are the right kind for me and work in my world. I am totally happy being a patient at Eye Capitol and am thankful to have found a team to help me take care of my eyes! read more

Jim S.

10 years ago

Update: Dr. Chavez personally called me the same day of the visit. He was professional and cordial. He explained what happened and offered a generous settlement which I accepted. There was no intentional misrepresentation, only a misunderstanding. It is in these problem situations that a true picture of a business emerges .And Eye Capitol passed the test with flying colors; I could not ask for more. I would go back and/or refer friends and family.The quality of the work was A-plus. Disregard my earlier entry which appears below. I am very dissatisfied with this business. I went to the place of business to ask price for two pairs of glasses. I was given a price. Later after checking with another optician where I was quoted a higher price I called Eye Capitol back to see if I had gotten the price right when I came by. It was confirmed. Today I went in and at one point in the process of ordering it was confirmed again. But at end I was told the price was almost double their thrice repeated price quote. This was either deliberate misrepresentation ( a violation of consumer law) or incompetence. Whichever, it left me upset and I told them so. No explanation or settlement was offered. read more

Michelle T.

14 years ago

I was still on a mission to find a good eye doctor to take care of my astigmatism, because ever since I've had it, no one's really told me what it really is, much less correct it. I found Eye Capitol on Yelp and it's an East Side business, and all my girls know I have to support East Austin whenever I can. Dr. Chavez's staff told me they could see me the day I called, and I was really comfortable with his office when I got there. It's new and roomy and very inviting. Nice first impression. Dr. Chavez was also a pleasant surprise... he really took the time to explain everything related to MY eyes. And he finally explained what astigmatism is... without me even asking! I feel like I can see sooo clear now. Yay! If you have astigmatism, see Dr. Chavez. Heck, if you have any eye issue, see Dr. Chavez. If you want your doctor to listen to you without feeling rushed, this is your place. I only got contacts this time, but I'm going back in a few months because I saw some really cute glasses that caught my... eye? read more

Julia M.

11 years ago

Just beyond friendly, helpful, professional, perfect. I was seen promptly, learned about my astigmatism, got two different kinds of contact lenses to try out before buying, and was able to actually SEE when I went shopping for frames (thanks new, and free, contact lens samples! thanks Dr. Chavez!) They have a great selection of frames too. Stephanie the optometrist rules and really knows her stuff. Same for Dr. Chavez. He is so nice and smart and down to earth. Same for the girl who checked me in and did my initial exam. Everybody here was so personable and funny and helpful. Also they laminate their intake forms so they can scan them and reuse them. Brilliant! And as if that wasn't enough, I even dropped 20 bucks cash and they CALLED me and said they saw it happen on the security footage and gave me my 20 bucks back. I mean, seriously. This is the greatest experience I have ever had at an eye doctor and a serious contender for best experience at a local business. It's completely ridiculous how good this place is. read more

A B.

9 years ago

I recently visited Eye Capitol for my first eye exam in quite a while. The general store front and location are a little unassuming but don't let that sway you. The interiors are very nice and appear to be newly renovated. The staff was extremely friendly and professional. Dr. Chavez was one of the most informative and genuinely kind physicians I've ever met. I left there know more about my eyes than I had ever known before. He was able to determine that my previous prescription was too strong, over compensating for an astigmatism that was never diagnosed. For more than 8 years I've been wearing the wrong prescription because of other practitioners laziness and unwillingness to check others' work. Sad news for the medical industry but with Dr's out there like Mr. Chavez, maybe there's hope. Thank you for not rushing and continuing to deliver a quality experience. Please don't hesitate to give them a call and schedule an appointment. You wont be disappointed. read more

L R.

11 years ago

Dr. Chavez and his staff are AWESOME! I highly recommend Dr. Chavez to anyone who wants good service. First off, they greet you right away and with a smile. Also, the place is clean. Unlike other places that you go into and notice that they kinda clean their desk/tables, but the rest of the place is all dusty. No, this place is super clean. They have a good selection of frames which you can browse while you wait. I liked the fact that they used all sorts of state of the art machines for part of the exam, instead of dilating the eye and using old techniques. Dr. Chavez was friendly and thorough. He showed me the images that the machines took on the monitor and explained to me in detail the results of my eye exam, it was very informative. He also did a lot of manual tests and asked questions i.e how far are the monitors I use for work, etc. I'm happy that I came here because I know that I will have the right prescription. So if you live near or far, it's worth the drive. read more

John H.

10 years ago

Phenomenal service! Dr. Chavez is the best optometrist I've ever visited. He has excellent patient communication skills and was incredibly knowledgeable regarding keratoconus, my somewhat uncommon degenerative eye disorder. He worked with me to get the best possible prescription for an eye condition which is often difficult to determine a good prescription for. I have had some difficulty getting a good prescription in the past and my eyes have probably frustrated a few optometrists over the years, Dr. Chavez was communicative, patient, and helpful. The staff was also excellent, professional, and kind. The rates are very fair and the office is nice as well. I'll definitely be a repeat customer! read more

Sherri C.

11 years ago

What a wonderful experience! It has been several years since I've gotten an eye exam and Eye Capital has set a new bar for future eye exams. The staff was friendly and efficient. Dr. Chavez was excellent. It has been hard for me to explain in past eye exams how my eyesight can vary and I didn't even have to explain this with Dr. Chavez, he could see it without even me saying anything and really helped me understand why my vision was like this. There was no pressure to buy my glasses there and I used my yelp coupon without any issues. I am really impressed with this establishment and will definitely be going back when I need any eye exams for me and my family. Thank you everyone at Eye Capital! read more

Carly B.

11 years ago

I don't go to the optometrist often, but this is by far the best experience I've ever had! Dr. Michael Chavez is genuinely kind and candid in a way that helped me feel immediately comfortable. He took the time to explain exactly what was going on with my eyes in language I could understand and a recommendation I trusted on how to handle my prescription. Dr. Chavez then passed me off to another staff member who took a look at my insurance and explained precisely what would be covered. I said I needed sometime to think about it and he absolutely understood, not pressuring me at all. Cannot say enough good things about my experience here today. Highly recommend! read more

Krrrrrrris T.

12 years ago

Dr. Chavez, Stephanie, and the rest of the staff at Eye Capitol have definitely set the bar far too high! So helpful, friendly, knowledgeable, patient, and truly go the extra mile to make sure you get the best possible prices/discounts. Stephanie is truly the best. She will spend as much time as you need, give you her honest opinion, and not make you feel rushed. Dr. Chavez is so down to earth, funny, thorough, and clearly cares about his patients and their experience at his office. He has chosen the perfect staff to complement his practice. I'd give six stars if I could! Rave reviews! Positive comments! Change eye doctors today! read more

Kelly G.

155

14 years ago

Dr. Chavez is great! I called and again, he answered and I got an appointment for 2 days later. He spent a good amount of time with me explaining a few eye conditions I have, options for treatments and went above and beyond any other eye doctor I've seen over the years. His practice is growing so this is the time to get in! He's a intelligent, easy to get along with eye doctor. I specifically was looking for a coupon for a eye doctor and was so happy to see yelp had one which made this visit/exam/contacts much more affordable since I do not have eyeglass/contact insurance. Highly recommend! read more

Timothy D.

11 years ago

I had a great experience at Eye Capitol. I was greeted as soon as I walked in the door. The waiting area was clean and the displays were well organized. I arrived a few minutes early and I was seen immediately. The staff was friendly, knowledgeable, and conscious of keeping the equipment sanitary. Dr Chavez is great. He took the time to actually listen and asked intelligent follow up questions. I was not pressured into buying any other products or services. Thank you Eye Capitol. read more

Gina G.

13 years ago

This place is great! When I scheduled my appointment, they were able to book me right away the next day. The ladies up front were very friendly (and real friendly - not the transparently fake friendly you get at most front desks)! Dr. Chavez was very upbeat and approachable and really took his time in helping me find the prescription that was most comfortable for me. I would even say that this was the best experience I've had visiting an optometrist. Highly recommended! read more

Alexia K.

12 years ago

The whole staff was extremely nice and efficient. Dr. Chavez was so friendly. I've been going to different eye doctors for a while and always had itchy eyes. No doctor could ever tell me what was happening. Dr. Chavez was able to look right at them and tell me what was going on with my eyes. He recommended some eye drops and a new solution, and it's been a week without itchy eyes. I will definitely be back. read more

Tyler O.

10 years ago

As lots of other people have already attested, Dr. Chavez is super helpful, personable, funny, and (obviously) knowledgeable. He made it a point to explain to me different aspects of how my contact lens choice has affected my ocular health, but didn't try to push any particular product on me. There's usually daytime network TV on in the lobby, so if you're into that, I guess that's a plus too? read more

Edward Y.

11 years ago

Dr.Chavez was an amazing dude, even explain things that's not related to my eye exam like laser surgery, know what he was doing, and didn't try to sell me anything not needed like a glasses. I did purchase the glasses here however, and the dude help me choosing was really nice guy as well, good taste too. definlity a place I would recommend read more

Sara K.

14 years ago

I called in to get some information prior to scheduling an appt and was completely impressed by Jessica who answered the phone. Not only was she courteous and friendly, but she was so knowledgable and was able to answer every question I had! I look forward to visiting the office, especially knowing I will be in such capable hands! read more

Héctor A.

12 years ago

This is my second year with this doctor, I love it and i'll keep coming back! everyone is super friendly and inviting. he has new machinery which makes me feel like my eyes are being monitored in more ways that one. They have very good prices! my experience overall has been fantastic... read more

Claire G.

9 years ago

Dr. Chavez and his team are amazing. They have state of the art technology and I was blown away by the care I received. The team here is warm, kind, professional and informative. I would highly recommend. I don't have insurance and it was still very affordable. read more

Bridget U.

11 years ago

Words cannot express how thankful I am to have found Dr. Chavez!! I have gone to so many eye doctors and I will definitely be going back! He found a stigmatism in my eyes that no other doctor has ever found. Now I see super clear! I'm so excited!! read more

Eye Capitol - optometrists - Updated October 2026

Browse Nearby

BEST of Austin, Texas Coffee near Eye Capitol

BEST of Austin, Texas Eyewear & Opticians near Eye Capitol

BEST of Austin, Texas Ophthalmologists near Eye Capitol

BEST of Austin, Texas Things to Do near Eye Capitol

BEST of Austin, Texas Restaurants near Eye Capitol

BEST of Austin, Texas Dentist near Eye Capitol

BEST of Austin, Texas Sushi near Eye Capitol

BEST of Austin, Texas Sunglasses near Eye Capitol

BEST of Austin, Texas Dermatologists near Eye Capitol

Related Cost Guides

Florists

Browse Brands

Brands by name

Browse Articles

Articles by date

People who viewed Eye Capitol also viewed

EyeJoy

(179 reviews)

Austin Optometrists

4.2

(163 reviews)

•$

Great service! Adrian helped us so much, he was fast and very efficient! I will go back for any…read moreglass work I need in the future.

Clean facility, kind and efficient front desk, very knowledgeable yet quick optometristread more

Austin Eye Studio

(40 reviews)

I found Austin Eye Studio through my new insurance and chose them based on their convenientocation…read more From my initial call to picking up my new glasses I always felt like I was in good hands. I called and made my appointment with Lori. My glasses broke and newly enrolled in my new insurance plan with no insurance card. Despite that Lori worked with me over the phone to track down my insurance info and explain my benefits. Whew! So relieved! Made my appointment. Appointment day! When I arrived Lori & Dr. Emily were very welcoming. I filled out my paperwork, was promptly taken over for preliminary eye tests, brought to exam room, Dr. Emily came in for exam, she was so warm, and we did the damn thang. New prescription, healthy eyes, no puff of air (AMAZING), and DONE! Painless, easy, comfortable... no white coat syndrome at Austin Eye Studio! It's super cool they offer camera image instead of dialiation, but I opted out because my insurance didn't cover the extra fee. (BONUS: you can take your time shopping at HEB while your eyes get back to normal) Glasses shopping... uhhhh, I was a tough customer. I knew EXACTLY what I wanted and wasn't finding it during my visit. After SO MANY frame vetoes (thank you Lori & Dr. Emily for your patience), we found THE ONE! They weren't exactly what I wanted, but damn close! And after owning them for a few weeks i'm VERY happy with my decision. They're really cute! I TOTALLY forgot to take a pic of my new frames or ask they're exact mfg/style info. I emailed Lori the next day to ask her which frames I bought. Oops! She responded very promptly with all the info I requested. AES is flexible with payment. I was able to put 50% down with remaining 50% due at pick-up. Even though I saved a lot with my insurance it was so helpful to split cost in 2 payments. My insurance didn't cover contact exam, but I can return within 3 months to have that done at an affordable out-of-pocket cost. My experience with Austin Eye Studio was fantastic and I can't recommend then enough. If you need new glasses... give 'em a try!

Easy to book appts, kind and helpful staff and doctors. Clean office. Updated technology and exam…read moreequipment. I get my lenses done in a very specific way and they're able to make it happen. Have been coming here for years since their old locations and will continue to. Highly recommended!

Jackman Eye

4.7

(49 reviews)

After nearly two decades, this is STILL the absolute highlight of my yearly health routine--and…read morehonestly, it just keeps getting better. This place is truly something special. From the moment you walk in, it feels elevated, polished, and genuinely luxurious in a way that's hard to find. Jan and Joseph are the heart and soul of the experience--consistently incredible, warm, attentive, and just on another level when it comes to care and expertise. They make you feel valued every single visit. Dr. Patel is simply exceptional. The level of detail, professionalism, and trust is unmatched. The entire team delivers a rare combination of high-end service and personal touch that makes this practice stand out as completely unique. If you're looking for premium, top-tier eye care that feels both luxurious and genuinely caring--this is it. I recommend them to absolutely everyone.

They are all great both the eye practice and the optical shop. Dr. Tekell is a great and is very…read morethorough, listens, and has a wonderful manner with people. I got my first progressives (bifocals) and it's like AAAAH my eyes don't strain, and thanks to Tony, I look fabulous. You will be seeing clearly, looking good and feeling great on the inside. Great Humans all around

Spectacle Eye Design

(34 reviews)

I saw Dr Tam at the Walmart Vision Center in Manor. I was not a current client, but my daughter had…read morean emergency need for contacts on a Saturday, and her regular optometrist was closed. Dr Tam and his staff were caring and concerned, and without hesitation gave us a temporary supply of contacts to get her through until she could see her optometrist. I was so impressed with their helpfulness and friendliness that this office will now be my primary care vision provider. Thank you!!

Ooh la la. Check out DITA brand sunglasses…read more... This place is very boutique with lots of fun, colorful and designer frames not one is alike. The variety is great and you will surely find something to make you happy. The staff is very fun, knowlegeable and can really help pick some frames that suit you. Dr. Tam has the latest in eye technology and is very helpful in getting your vision needs met quickly. They take most major insurance too. If you need an appointment call them they have very flexible times. I can't wait to get my fun glasses :)

B Vo Vision

4.0

(56 reviews)

Dr Vo is patient, listened to all my concerns, and gave excellent care. I regularly recommend her…read morefor friends and family!

Awesome experience. I love the new location - super convenien. Dr Vo is very thorough and always…read moregets my prescription right!

Eye Physicians Of Austin

3.5

(138 reviews)

Every part of my care here has been stellar. The staff are…read morecourteous, professional and take care to make you feel like you're getting quality care. Dr Peter Ryg, MD, is the ophthalmologist who did my cataract surgery. I love the result and appreciate his attending to my dry eye and general eye health since surgery. Highly recommend this practice.

After a very negative experience with another provider, I went back to my regular eye doctor, who…read morereferred me to Eye Physicians of Austin. I'm so happy she did. From the beginning, the experience was great. Communication before my appointment was clear, the office was easy to find with plenty of parking, and the clinic was clean, comfortable, and had ample seating. The staff completed all of the standard testing before I met with the doctor, and everything moved along efficiently. I saw Dr. Haumith Khan-Farooqi, and he was fantastic. He was kind, friendly, engaging, and listened to my concerns. I never felt dismissed or rushed. He explained my diagnosis, why surgery was recommended and what the next steps would be. As someone with anxiety, I really appreciated that he didn't brush off my concerns. Instead, he took the time to explain his experience with the procedure. That conversation really put me at ease, and I felt confident scheduling my pre-op appointment before I left. I was offered a sample of dry eye drops and a pair of sunglasses after my eyes were dilated (at checkout), neither of which had been offered at the previous provider. The front desk staff was very upfront about costs. They explained what their office would bill for and gave me the contact information, along with the diagnosis codes, so I could call the surgery center and anesthesiologist directly to get estimates for those costs. I really appreciated that transparency because I like to be an informed consumer and understand my financial responsibility before moving forward. My only suggestion is that after your eyes are dilated, you'll wait in a pretty bright waiting room. I recommend bringing your sunglasses inside with you just in case you have an extended wait in the waiting room. I accidentally left mine in the car so I sat with my eyes closed. This was the complete opposite of my previous experience. I left feeling heard, informed, respected, and confident in my care. I highly recommend Dr. Haumith Khan-Farooqi and the team at Eye Physicians of Austin.

Modern Eyes

(118 reviews)

I lost my R eye contact lens right before a flight. I was in a time crunch to make sure I can get…read moreto the airport. Patrick at modern eyes answered the phone when I asked to see if I was able to get one contact lens to hold me over. He responded with kindness, professionalism, and understanding. I highly recommend modern eye. So many other places refused to help me and gave a list of reasons why they couldn't help, but this is a sign of humanity and truly understanding when someone can't see and how this affects their life. Again, big shout out to Patrick I quite literally would not be able to see or catch my flight if it wasn't for you!!

If you're looking for a new eye doctor...look no further!! Dr.Franklin and her team are wonderful…read more You can book your appointment online which is very convenient. There was some information I needed to update before my appointment, and the staff reached out to be via text to get the new information! As a life long glasses wearer, I'm used to the normal eye doctor visits. I love that they utilize new eye imagining and VR technology to get the best measurements on your eyes. Lastly, they validate your parking in the lot nearby which makes the visit even more smooth!

Far West Optical

3.6

(54 reviews)

Far West Optical does not care about your wellbeing. I went in for my eye exam in February and…read moreordered my annual supply of contacts, I still do not have them. Tomorrow is AUGUST. Far West has had numerous opportunities to make this situation right yet they continue to make me wait and use my old contact lenses. Here is the timeline below. After my eye exam, they order my contact lenses to the wrong address. The contacts are returned to sender and the office reaches out to me. We verify my address and they mail them again. This time, UPS was the courier and the contacts were marked as delivered with a blurry photo but they were not at my door when I checked. I communicated this to Far West and they refused to help, saying it was out of their hands because UPS had a confirmation of delivery. So, I opened a claim with UPS and they quickly admitted fault to my package missing because the blurry photo was not proof of delivery. This happened back in May. The problem now is that the claim has to be processed through the shipper's account for reimbursement, per UPS policy. Therefore, Far West needed to fill out and submit a 2 page document provided by UPS. Instead of doing that, Wendy at the front desk sent that paperwork to me and said it was not their responsibility. So, I filled out the paperwork for them and emailed it back on May 21st. I called on May 24th to confirm they had submitted it and was met with hostility. I was told I had to submit the paperwork to UPS, they would not do anything. Then they gaslight me stating that the blank paperwork they sent to me that I filled out for them was originally given to them by me, despite me having proof via email they sent me the blank paperwork. I called them out and they were rude, unaccountable, and hung up on me when I tried to add a UPS representative to the call. The next week, they agreed to work with UPS and submit the paperwork only after I escalated with UPS. After a slow back and forth of a few weeks waiting, UPS mailed a reimbursement check on June 13th for the contacts. At this point, it probably would not surprise you that Far West did not check the address the check was being mailed to and it went to a World Wide Express office in Dallas, the 3rd party company they use to create courier labels. It took over a month after the check was sent for Far West to get back to me and they are offering no solution forward, saying I will have to start the whole process over. They could contact their World Wide Express agent and find out where the check is, but I can't even ask them to do that because my calls and voicemails are not being returned and UPS cannot get in contact with them. This is a horrible office that will lie, drag their feet, and take no responsibility for their mistakes. I begged to have them order me the replacement contacts nearly three months ago when UPS admitted fault and agreed to a reimbursement but Far West refused. They will not order the contacts until they receive the reimbursement, a process they have dragged out for months. Their payment is more important than your healthcare. Wish I could recommend this place because Dr. Erik Haselhorst is wonderful but it is not worth dealing with the office at Far West Optical. I would look elsewhere, don't make the same mistake I did as a returning customer.

do not go here! they are so rude! i literally misplaced my note of my upcoming scheduled appt. when…read morei called to double check it the lady was so rude in the first place saying that it was hard to look up my appt if i couldn't remember the date. then when she looked up my number to try and find my appt. she said i did not have any appt. will be going elsewhere!!!!!! so unprofessional!

Freedom Eye Care