Love this place. Kristen is super helpful and knowledgeable. Highly recommended. 6 stars.read more

I had some idea of the storage I was looking for -excess furniture. Kristen ran me thru the various…read moresize options and gave me all the information. I signed a monthly agreement and got my passcode right away. All my questions were answered, got a tour and found the location of my storage unit. Very straightforward. Would definitely recommend to others in the area

Everything is nice and clean and I really appreciate that and I'm using my storage. Thank you…read more Extra space storage. Keep up the good work quality excellent work.

I feel lucky to work with such great people at Extra Space Storage at this location! Nina is…read moreAWESOME, professional and very friendly!!

Needed a storage unit until our house was ready, this seemed like a clean place. We went there…read moreweekly to swap out clothes for the 4 weeks of us using the unit and every week we saw the same dead mouse when coming in the building. We've notified the front desk, customers serve as well As left a message with the district manager. We are at week 5 and the mouse is still there. Also, very difficult making online payments, and never anyone in the office during operating hours. The photos were taking each week. One last thing is smelled like spoiled food as well or vomit.

The office seems to be never open. Even on the hours they are supposed to be, there will always be…read morea sign that says come back in one hour. The Website for payment always issues and you are lucky if you can ever get customer service on the phone. When I finally did they said my issue had to be resolved the next day after 1 o clock when the on site office was open. THEN WHEN THE WEBSITE does not even work for payment you get locked out. Even only one day late when the friggin office is not even open! Hate this place, rating it the most inconvenient.

100% price gouging would not reccommend. poorly staffed location and no price match slash…read morecompetitive policy provided. 5% military discount is borderline disrespedtfull. added insurance and coveragerage are requirements intended to inflate the base price per month with no reasonable expectation of coverage in the event of an emergancy or natural disaster, would reccomend going the private coverage route to fully protect yourself and your belongings. affter nearly 50% increase in price and no contract avaliablity offered...advertised prices online for exact measurements unit are less then conpanies mandatory increase to 'stay competative". for 10 x 10 unit monthly cost went from 88$ a month which was reasonal and conpetative. to over 150 dollars a month base price. not including seperate cost of insurance at minimum coverage limits of 18$ a month for 12months for a combined yearly cost of renters insurance of 216 dollars a year when my coverage through USaa for the same or better coverage policy costing only 96 dollars total for the policy term.

BEWARE!!!! 100 percent increase in ONE YEAR!! I'm so bothered and compelled to leave a review on…read moreevery platform. Please don't blame on Tariffs or Gas!! This is a storage facility. I'm being charged over $200 for a tiny unit. So disrespectful... petty theft to me but you're committing grand larceny if you're doing this to all your customers and doubling premiums in ONE YEAR!!! WTFudge!!! You surely lost this customer and hopefully everyone who reads this review!! And if anything happens to my stuff after this post.... BEWARE!!!

Oscar Ivan and Vladimir moved me from to DC to Maryland and did an amazing job moving everything…read morequickly and efficiently. Took care of our furniture and equipment with amazing care and would recommend they to move us in the future!

Super smooth process from start to finish. They stayed on top of the request but weren't pushy…read moreabout it which made feel supported. On the day of the move, they came on the early end of the window and got the whole job done in 3 hours (it was just a one bedroom!). Oscar and Ivan were the crew and went above and beyond to make my experience as easy as possible. They had a great system and all my items were safe. Would rec them again for DC moves!

Went to my new storage locker for the first time this morning. Found my locker clean and ready to…read moreuse. Met the manager Jenny, she is very helpful. This Public Storage location is clean and very accessible from the parkway. JF

Great customer service by office staff! I will recommend…read morethis location to everyone in the area.

Randall helped us move from NoVa to MD Eastern Shore. The crew was outstanding, friendly, and very…read moreefficient in their work. We actually enjoyed the time spent with them, making the process less chore-like. Everything arrived safe and sound and the crew was diligent in helping us arrange the furniture in the right places. Highly recommend considering Randall for your move. Yes, prices were fair and similar to others.

the guys were professional, friendly and efficient. the quote was almost dead on and they actually…read morecompleted it in less time than anticipated. great job

Location is very clean and staff super friendly. Units are priced fairly and online payments are…read moreacceptable...NICE! Location is safe and secure. Easy moving in, easy move out...would highly recommend!

DO NOT USE THIS STORAGE FACILITY. The Ez Storage corporation and particularly the Dale City…read morelocation on Elm Farm road are the definition of underhanded business practices and repugnant customer service. I am clearing out my unit TODAY and will never do business here again. I actually referred my sister and a family friend here when I first became a customer and I will be making sure they both clear out their units as well. When I entered into the contract both my husband at the time and I were both present and were told the unit was in our names. Fast forward 2 years and I'm divorced my ex husband moves out of state and they refuse to give me access to a unit that I have made payments on for the past 2 years because my ex was the only one listed on the account! I came into the office clearly stated that they can see I'm the one making payments with my card, my account, I even offered up divorce papers and still nothing. I had to continue paying rent on the unit for 2 more months until my ex could come in person to handle the situation. Then he gives me the keys and I move most of my belongings out at the beginning of the month. I head to the storefront today to clear out the remaining items and can't locate my keys. So here I am, the same person they have seen come in 3 times now about this same unit. Who had keys and access no less than 2-3 weeks ago and I ask if they can cut the lock because I can't locate the keys and this is the last day I will be using the unit. Do you think they accommodated? No they state once again I can't have access. Not even a call or email from the "account" holder would suffice. Now if he can't get here and I can't get my items out by 6 pm guess who gets billed for another month of rent? Exactly. Did I mention their horrible late fees?? A few months ago I called and asked for the balance on the account- I made a payment and then found out the woman I spoke to who told me that I'd be paid through the end of the month was wrong so for a full month I didn't pay the $80 rent because I thought I was current and was charged over $300 in late fees! This has been worst experience I've ever had with any company in my entire life. I will not pay this place another cent after today and I will post this review to every platform they have to hopefully prevent anyone else from being duped by these fools. I can't wait to be completely done with this place.

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

Great company, who moved me same day between states. Very flexible, friendly and professional. Will…read moreuse them again!

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!