rent increases are unbelievable and frequent. Moving out of state and elevators haven't worked for…read moreat least two weeks. Called location manager and corporate. They don't care. Do not rent from them!!! I still have no idea how we are going to get our items out of storage-too heavy to carry downstairs.

This review is for the Public Storage (franchise), location: 7400 Alban Station Road, Springfield,…read moreVA. Wow - what a great place. I found/rented a 10x10 unit "on-line" (size and value - slightly lower costs than other nearby storage locations/chains), but what "sold me" was the management and facility. WOW! The most friendly and helpful management (Samina) and the cleanest, most effectively managed Public Storage franchise ever. I was immediately impressed when I arrived by how neat and clean the entire facility was maintained. The manager is Samina, and she is an exceptional "customer service / take care of you and the business" person. She knows every unit of "her" public storage franchise (and as I learned later, she also knows her customers). When she took me to my unit, she noted the roller-door was slightly ajar (needed maintenance). I thought it was fine, but she found me a nearby available unit with a "perfect roller-door" and asked if it would be OK to reassign me to that one (her concern was for me to be happy with the unit). She also sent a message to the maintenance team to check the other unit/adjust the door before it will be rented. On subsequent visits (loading items into my storage unit), Samina was helpful (making sure I found the carts, etc.) and recognized me remembering which unit I rented from memory (not needing to look-up my account). Samina's outstanding management and care about me "the customer" coupled with the cleanliness and value has convinced me the Alban Road Public Storage franchise is "best in class." RECOMMENDED!!!

These guys are legit they did exactly what they said. i arrived late, and they waited for me to get…read moreto my home they had me loaded in a few hours and arrived at my new location with no problems this is the second time i used them look like they got a new staff definitely appreciate you guys

Excellent company! I've used Gladiator Movers twice and both times were superb. My gf found them…read moreinitially in the summer of 2019 to move out of our two bedroom apt and the two gentlemen were fast and efficient. Their bedside manners were top of the line. They were efficient in removing all our items from our home in a timely manner and into storage. None of my items were damaged and I felt comfortable about the handling of my most precious glassware and furniture. We used them again recently to move items into my new place just a few weeks ago and I can't tell you I'm so grateful to see the company flourishing and they are still providing excellent and quick service. Got all my items into my home within 2 hours. They didn't slack at all and got the job done. All with a great smile and awesome manners. I will always use them when moving and I can attest to them being one of the top in the DMV area. Thanks for always providing wonderful service with great prices.

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

This was an "in-home" furniture reshuffle. I needed some heavy items brought up from the basement…read moreand some carried back down. These guys where available at my convenience; arrived on time and did a great job. No walls were marred!

Excellent professional service. Will absolutely use again. Arrived on time and truly went above…read moreand beyond. Most importantly the service was effective efficient and they really seemed to care about my belongings.

Darrell and one helper showed up to move a 700 pound upright piano. Within minutes they phoned for…read morean additional person to help. Two Guys and a Truck sent three guys, who all five expertly move the piano out of my house. Our walls had just been painted and we have hardwood floors. I was very impressed with their professionalism and communication to each other. They expertly navigated this large piano out of the main level and down two sets of concrete steps. No wall was damaged, no floor was scratched. They spent the time needed, without rushing. This was an excellent value and an incredible team! Highly recommend!

VJ helped me out last minute on a Sunday!!! At first I was concerned because it's a smaller truck…read morebut he came through. Very positive and efficient man. It was my Grandparent's Storage unit too, smelled, and I have steps. I actually have to return a few items and may call him to do so. Thanks VJ!

There name said it all. Moved from Apartment to storage unit because of my traveling Healthcare…read morecareer. My items were thrown all over the place no type of order. My glass table was not wrapped up just placed in a corner.

Please do not use these people. Rodel and his crew were 40 minutes late. I had to continue to call…read morethem and finally got a response of "my truck is stuck." Mind you, he's used this excuse before as you can see in his 12/4 review. I speak Spanish fluently and he was trying to scam me out of an additional 150 dollars, which I paid him for the extra hour of moving. I was already stressed as I had to move immediately from my current unit for life circumstances and unforeseen things I could not control. He came 40 minutes late, I had to transport MY OWN TVs as he didn't have the materials and then was trying NOT to move my stuff off the elevator until I send him this 150 dollars additionally from the 350. I told him I would move it when all of my stuff was in my unit he tried to hold my stuff as collateral. Money was never an option and this company is VERY unprofessional. Use ANYONE else.

I would not Recommend this business until they repair the units it's an old storage facility and…read morethe roofs are deteriorating leaving your belongings covered with wood dust and wood particles. The management is aware of this and when your voice your complaint or opinion they tell you you can move out if you don't like it. I have spoken with multiple patrons of this business who have the same complaint and was told the same thing.

Return/Check in of our truck and trailer was quick and easy thanks to the very professional onsite…read moremanager, Wanda. She redeemed our faith in the U-haul company because after our terrible rental experience in another state, we were DONE. Thanks for making it right!

Mr. Kevin provided me good and fast same day service. I just need some bulk items removed. His…read moreprices are affordable and reasonable. He even help me clean after he haul the bulk out in my yard. He been in business 30 plus years and very professional. I would book again.

Please do NOT use them!! They are in my alley throwing junk out of the top floor window on the…read moreground. Bags are exploding and hitting cable lines behind the apartment they are working in. They are very unprofessional and will cost you more than you will spend with someone better. My car got hit with debris and now have trash bags hanging from the cable lines. This is the worst!!