Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

He is the best. Period. I cannot recommend him enough. Very knowledgeable and very honest.read more

Great gentleman and expert piano technician. Very humorous…read moreand friendly. We enjoyed meeting him.

I have been a Bannar customer for over 40 years, first with Harold Bannar, and now with his son…read moreScott ,who inherited the business when his father retired. Scott is knowledgable and trustworthy. He knows everything about pianos there is to know and is truthful when he imparts information. He has tuned my piano for decades and notifies me when it is time to tune again, a service that removes a tiny piece of my bundle of things to be remembered on a yearly basis. Scott is personable and I look forward to seeing him when he arrives. I recommend him without reservation!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

Michael is great! Wonderful temperament! Have had others who cost more and just used electronic…read moredevices. Michael actually listens to and adjusts the individual piano.

He's a professional piano tuner and is fairly priced and knowledgeable. He's offers his service…read morewith a fair price. He's precise and my instrument sound wonderful.

Movers were punctual, friendly, and quick at their job. Payment through Venmo was easy ($450 to…read moremove a baby grand between houses five miles apart). Great communication as well, until these messages. I knew they wouldn't have compensated me regardless of whose fault the damage was, but I thought the defensiveness and ghosting were unwarranted. I can see from other reviews that if you're fortunate and nothing gets damaged, they're great. Otherwise you're SOL.

Very professional and reasonable. I highly recommend this business to move grand pianos.read more

Jonathan managed to schedule my piano tuning within a few days, showed up at the announced time,…read moreand charged a competitive price that he had told me on the phone. Very friendly but discrete and focused on making the piano sound great. And it does sound great.

Jonathan has provided expert tuning on my kawai. He takes his time and does a great job.read more

Luis provided fair estimates for our guitars, indicating that one did not truly need work. His…read morecareful attention to my guitar were spot-on, making it more comfortable to play, and better at holding the tuning. A meticulous, responsive professional.

Just left Luis's shop after having two ukes repaired - one midrange with the bridge peeling off,…read morethe other a very expensive custom instrument that had developed an awful buzz. He fixed the latter in about 5 minutes for $20 - best $20 I've ever spent. For the former, he gave me an overview of the issue, what he needed to do, and how much it might cost. He finished the job a few days later and charged me the lowest end of his estimate - he could've charged more, but apparently the repair was smooth and easy. It's good to know you're dealing with an honest man. I'll definitely be going back to him for any future repairs!