1. Hugo's Piano Tuning

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Arlington, VA

Hugo's Piano Tuning

4.3 (4 reviews)
Open • 8:30 am - 8:30 pm

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Thompson Tuning

Thompson Tuning

(11 reviews)

I'm very happy to have found Thompson Tuning. I have a 98-year-old Chickering Grand piano that,…read moredue to it's age, has some tuning challenges. After 2 previous tuners (the first wouldn't touch it, the second did a good job but said it could never be tuned again), I thought I'd give it one more shot and scheduled an inspection by William. He's great at communication both before the appointment and throughout in terms of arrival time, reminders, etc. That's a huge plus for me as I run my own business and don't have time to "chase" people who are schedule to provide a service. Besides being a very nice guy and easy to talk to, he's great at explaining what's going on, what he's doing, what he sees and what his opinion is with regards to the work needing to be done. The end result of the assessment, is that yes, in fact, the piano can be tuned and there's steps that can be taken to start off minimally and work it up from there. I'm extremely happy to have found Thompson Tuning and while we haven't had an actual tuning and repair work done yet, we are scheduled to do that in May and I'm very excited to have him bring this beautiful old instrument back to life!

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

Downtown Piano Works

Downtown Piano Works

(17 reviews)

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Hugo's Piano Tuning - pianoservices - Updated October 2026

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