After my family and I were evicted from our home in November 2024, our stuff was forcefully taken…read moreto a Public Storage unit where we paid rent each month while we got settled in a new place. Now, I've just learned that at the end of August 2025, all of our family's irreplaceable heirlooms, belongings, and possessions were sold at an auction and the staff refuse to help me or tell me where my stuff went. Shame on them.

Harry at the front office is stellar. Very friendly guy who worked with my tight budget to set up…read morean unit that will accommodate my needs as I move from one apartment to another. I would strongly recommend anyone moving to come have a chat with harry and figure what which storage is right for your needs. The space is neat, clean and well organized.

I moved from NC and arrived at CubeSmart Waltham just before closing. The gentleman working was…read morevery polite, and got me set up quickly and without issue. I moved my belongings in that night, and have been there a few times a week since as I slowly move belongings into my new place. It's a fine storage facility, I've read some of the negative reviews and personally, I find them laughable. The gate and the elevator always work. They provide carts for you to use, the temperature is always reasonable on the floor where my unit is, the hallways are clean, and the couple of times I've used the restroom, it was functional for the purpose it is intended. The prices are reasonable, it's easy to access. I'm grateful for the service I've received, and I'll keep storing my stuff here until I move into a place big enough to put everything in my house. Highly recommended. 10/10

Pros: clean facility…read more Cons: standard moving truck height won't fit into the area in back where doors are located so it takes much longer to unload trucks from the street- have to travel with items all the way to the back, open coded gate every time, to get to doors. They're aware of this issue but didn't notify me before moving. The woman in the office was rude, acting like a petty authority figure. When I went to do paperwork and pick up the key in advance of moving day, she made me wait about 8 minutes while she cleared her desk before attending to me. Then told me off for not bringing a lock, claiming she'd told me to when she hadn't. Continued to act in this manner until I challenged her. Moving is stressful enough. No one needs this unhelpful, argumentative attitude from staff meant to assist.

Do not hire Step-by-Step moving. They moved my neighbor in over a year ago, they got their large…read moremoving truck stuck in my driveway and it bottomed out causing damage to my driveway, hedge, berm. They promised several times to take care of the damage but failed to follow up.despite many attempts to seek remedy. My contact was John he had other people call me to arrange meetings only to have them not show up, or even tell me that they apwerent the right people to do the job. My neighbors were also unsuccessful in getting John to return their calls. Dt/Net, if you have any problems with your move, this company will not follow-through.

I've moved lots. These were the worst. Broke lamps, damaged a bookcase, left rugs lying about to be…read moreeaten by moths in storage, lost screw to put my tv back together. I don't know how they stored my new mattress but it's destroyed.

This is the most disgusting mouse infested storage facility I have encountered. The only pleasant…read morething about my experience here was Andrea who worked at the front counter was very nice. Besides that, it is a disgusting facility + I am so glad that I don't have to set foot in it again.

I've been renting a space from them for a few months, and at the beginning of the year they sent an…read moreemail informing me that they were going to increase the rent from $84 to $234. That's a 178% increase! That's truly outrageous, absurd. Be careful!

I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

I had the most incredibly experience yesterday all thanks to Tom. I had made a reservation online,…read moreand found out in store that the reservation only saved the price but not the size of my unit. I had wanted a 5x5 but was given a 10x5 instead for the same price! It was a painless, easy, and one of the most lovely experiences I have had to get my storage unit. The unit itself was amazing and clean, and all information was so easy to use through the app. I highly recommend renting here!!

Beginning with the choosing of the unit, location, and 24/7 availability, this location gives a…read morefeeling of security. It is clean, and the units appear sturdy. I have not had to interact with any of the humans on site, but it appears they will be as helpful as the reservation system. I will update this review as time goes on, but for now, A+.

Jenn was amazing, very helpful and gave us a tour. Convenient location, very bright and clean…read more Opens late until 10PM.

Courtney is very attentive to the property with awesome customer service!!…read moreDefinitely recommend this location!!

Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.