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    US Post Office

    2.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    9 years ago

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    6 years ago

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    13 years ago

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    Staples

    Staples

    3.3
    (31 reviews)

    My sister went to Staples this evening, and needed valentine's cards printed for my nieces' and…read morenephew's school peers, Scott was nothing short of an exceptional employee at the print dept.! He was efficient, effective, fast, friendly, and so kind! He honestly made a different in her day! What a valuable Staples employee! And the cards were such great quality!

    This is my local inefficient Staples unfortunately and my spot for Amazon returns, but they seem to…read morehave made it intentionally worse and worse to make returns there, first they separated it off from the shipping services and then , starting today, they realized it was a drag on the register line to have too many people. Their solution ? Now shunt you off into a little side area where you have to wait for all of the regular purchase customers to be cleared before you will be serviced . I was going buy something from them, but after being treated like a second class citizen for coming for the wrong reason, I sure don't feel a need to help them out. It's extra ironic that their Amazon returns process has a review kiosk to rate the service that they basically have stopped allowing people to use by unplugging it. These people clearly just don't care and are going out of their way to treat Amazon returns customers like toxic waste. I get it that Amazon returns are burdensome and they probably don't bring in a lot of money, but that's not my problem as a customer, that's between them and Amazon. Stop punishing the customer for your corporate deals .. you certainly aren't going to make me a Staples customer by treating people this way.

    The UPS Store

    The UPS Store

    2.7
    (17 reviews)

    The staff was friendly and very personable. The issue lies in the fact that they really need to…read morelisten to their customers and their needs though. I sold an item on eBay and bought the shipping label via eBay itself. When I came to this store I explained that I needed help packaging the item and making sure it got their safe and undamaged. The staff handed me a bubble mailer. I specifically asked if it would be possible to instead provide a box with cushioning. I explained that this was an item I was selling and I needed assurance that the item would arrive undamaged in any way. The staff assured me "it won't get damaged." I voiced my skepticism however the staff seemed insistent that there would be no damage to the item. Sure enough, the item is being returned to me with photos of damage. I am now unable to sell this item now due to irreversible damage. Once again: the staff was very kind and personable: I'm only upset by the fact that they were so insistent/resistant to just provide a box. It has left me with the impression that instead of taking the extra steps to help provide what I was looking for, they just wanted to get the transaction over with asap and get on with their day. The experience has unfortunately put me off on this location and staff. I appreciate the "service with a smile" I truly do: but the professionalism unfortunately leaves a lot to be desired.

    They are horrible and unreliable. First they did not pack my package in-front of me and they said…read morethats OK and no worries. To the moment I am not sure if I got the packing I paid for! I let go because I did not want to delay others and I was not comfortable staying around in small store and making sure I am able to maintain distance. I was given a delivery date and took the fastest option as I was shipping time sensitive material and I mentioned that to the lady who was supposed to be helping me. Last I called today to understand what happened and since I went with USPS option though from their store, I am told we can't help you!!! Now the day it should be arriving to the destination, I track online and I am find the package is still in Boston!!!

    The UPS Store

    The UPS Store

    2.2
    (60 reviews)

    I wanted to take a moment to acknowledge Chris at #5711 location. I just left from this store…read morelocation for a return, and Chris was extremely patient, professional, and kind throughout the entire process. He took his time to help, answered questions calmly, and never made me feel rushed or uncomfortable. Customer service like that really stands out, especially during what could have been a stressful interaction. Chris represented the store very well, and I truly appreciated his attitude and willingness to assist. Please make sure he receives the recognition he deserves for providing such excellent service. Thank you, Veronica

    I came to this UPS store to return something from Amazon. The Amazon app let me pick specific…read morelocations to return my merchandise. It specifically says no box or label needed. Just bring it and let them scan the QR code and you're set. I went to this UPS store location in Watertown this morning and it was not a good experience at all. I should've known, as it has never been a good experience in the past. The older lady there that helped me was surprised that I showed up with just the product (which was in the box - just not an amazon box). She had to check with her manager (older gentleman)...who came over with a tape measure and was like "we can only ship items less than 16". The box was about 17" and he made it seem like he was doing me a favor by accepting it. The lady proceeded to scan my QR code and was like "I'll have to mail it like this (without putting it in another box) and I hope you get your refund from Amazon. We are not responsible. This can get lost or stolen". I asked if she could at least tape the opening to make the package more secure, since she wasn't willing to put it in another box...she said no and reiterated several more times "I hope you get your refund etc". Whatever. Returning something shouldn't be this hard, especially when Amazon pointed me here with those specific instructions. There is clearly a disconnect. This UPS store is not about helping customers. Everything felt like they were doing me a favor, ugh! I would not go here again. I'd gladly put the item back in a box and go to USPS or something instead. I wouldn't have gone here in the first place had the app offered the Wholefoods return option - always a good experience there!

    US Post Office - postoffices - Updated August 2026

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