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    EZ Storage

    3.8 (9 reviews)
    Open 9:00 am - 6:00 pm

    Services - EZ Storage

    Self storage

    Vehicle storage

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    US Storage Centers - Exterior Front

    US Storage Centers

    (2 reviews)

    The Good: Clean facility, wide corridors, generous assortment of wheeled carts available. Not too…read morebusy and I generally had no problem snagging one of the 3 spaces right at the "loading" entrance, or getting one of the two large elevators. Seems reasonably secure. The Bad: They play the usual games with the monthly rates. At the end of January I rented a 5x5 unit for $21/month. In April they told me the rate was going up to $125/month. At that point their website was offering a teaser rate and then $75/month. I told them I would not pay more than the advertised normal rate and they lowered it to $73. In August they sent me the same rate increase notice; the website now advertised a $25 teaser rate and then $50. I expect I could have gone through the same nonsense, but this was good incentive to get rid of the stored stuff and close my account. Overall: fine for a short rental; maybe OK for longer rental if you are willing to argue.

    This was my second year using this storage facility, and it will be my last. My friends and I, as…read morecollege students, initially chose this place for its affordable rates and clean facilities. However, after just three months, our rent increased by over $50, justified as aligning with "market rates." When I checked competing storage options in the area, I found their prices to be much lower than the increased rate. Even the US Storage website showed significantly lower prices for the same unit size. The only solution offered was to move our belongings to a smaller unit, which was impossible because we were studying abroad and couldn't access the unit until late January. Although the rent increase was slightly reduced, we were still left paying far more than we originally budgeted for. Overall, the experience was frustrating and disappointing.

    Extra Space Storage - Alternate Beauty Image

    Extra Space Storage

    (13 reviews)

    A very clean storage unit that has easy access and great parking. The keypad to get in makes…read moreaccessing the property easy and makes you feel safe at the same time.

    I don't even know where to start! They get u there with a good price, then a few months later they…read moreincrease the price by almost double, the property manager has absolutely NO customer service skills, came over and yelled at me that they were closing soon, even though I was A) leaving already and B) have 24 hour access. Then I get falsely accused of sleeping in my unit(even though if they looked in my unit they would have CLEARLY seen there was NO room for that to happen) and lied about the details about it, then when I told what I was doing the called me the lier, even though they had no proof that I had, it was a he said she said situation but yet I was still kicked out with NO physical proof even though I could prove with evidence that 2 of the 3 things said WERE A LIE! renter beware, there is only one nice employee, Graciela. She was very helpful anytime I needed anything or had any questions. The others has attitudes and superiority complex and had to be right on everything even if they weren't. Would give zero stars if I could Don't go there go to the public storage at the top of the hill it might be more expensive but it's cleaner newer and a security is 100 times better as most of the time a door is left open or not shut all the way to anyone can get in at any time.

    SecureSpace Self Storage West Roxbury - State of the art self-access security system.

    SecureSpace Self Storage West Roxbury

    (4 reviews)

    West Roxbury

    I'm honestly shocked by the great customer service I received. It far surpassed my expectations. I…read morerarely experience a true 'above and beyond' service anywhere, let alone at this storage location, which has been a nightmare for the past five years under Extra Space/Store U Self. By nightmare I mean price increases of 50% in just seven months, no climate control despite it being in the contract, a mice infestation with droppings all over my unit, elevators out of service for months at a time, a dismissive front desk that blamed everything on the company, and management refusing to return calls--one time for seven weeks straight. Seeing every one of those issues now being addressed, maintained, and proactively handled is incredibly refreshing. Ashton from the Wakefield location was helping me out in West Roxbury on 12/2 , and they were an absolute joy to work with. I couldn't be happier with the switch and finally have high hopes for this place again. I truly hope this feedback reaches the proper channels--Ashton deserves recognition for a 10/10 experience. I'm also laughing at the review that Ben wrote because that's not what happened at all I was literally there when it happened and it's kind of upsetting someone would lie and jeopardize someone career over $12 but whatever. Insurance is mandatory whether it's just the $12 one, it always has been, they slipped it in as an extra change with extra space so I'm not sure why it's an issue now. Extra space did not do things by the book and unfortunately secure space is going to have to undo and fix all of their mistakes and I think they are doing an awesome job being transparent about it. But that's just my take.

    Since SecureSpace took over the facility in November, my rate increased from $200 to $290, and now…read more$362 starting in April. I called to see if it was a mistake and was offered a $20 discount - when new customers can get the same size unit for $163. Also, the gated entrance hasn't worked since they took over and the cleanliness has declined. I was there cleaning out my unit yesterday and saw a dead mouse in the hallway, and either a human or very large dog had defecated by the door. Also note there is no way to cancel your unit online. I called twice yesterday to cancel and was told I have to wait to hear back from the manager. Still no response.

    EZ Storage - selfstorage - Updated May 2026

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