Tara is awesome...she is very considerate and extends help proactively which is very refreshing…read more Trips to the storage are not fun for us but she has stepped in to help on multiple occasions to alleviate some of the stress. We truly appreciate it. Thanks Tara!

Almost every time I go to the property nobody is there. When I opened up the unit my boxes were…read morecovered in rat poop

Don't trust them. Shady business practices. Avoid working with Tito…read more Positives: We did appreciate the close proximity to our home and the 24/7 access.

"Finn," the person in the office is AMAZING!!! I am a senior citizen who requires a wheelchair in…read moreorder to get around. As such, I am dependent on other people in order to drive and assist me at the storage and in life. Finn has been & Continues to be so VERY HELPFUL!!! Thankfully, Finn has Come Up with solutions to multiple issues I was having, I have had to call, usually last minute, in order to ask Finn if he could "stay late" in order to accommodate me? Finn has accommodated me on EVERY Occasions!!! He Truly is the Reason for my review!!! I would nominate "Finn as The Best Employee!!!" Finn treats each customer, as well as the business, "Self Storage," as if it were His own business!!! What a "WONDERFUL PERSON," that I am so Grateful to know!!! Finn, Please tell your mother, "what an ABSOLUTELY AMAZING, KIND, THOUGHTFUL, CONSIDERATE, COMPASSIONATE, WONDERFUL SON she has RAISED!!!" Finn, I cannot THANK YOU ENOUGH!!! You Truly make this world a MUCH Better Place!!!!

The facility and General Manager William Tin, exceeded my expectations. I signed up online, and was…read moremoving items in shortly afterward. William gave us the tour and operational instructions, as well as gave us the option to choose another unit and personal access codes to the facility rather than those the system generated. Thank you!!

This is a very nice facility, very friendly staff and always helpful. The place is clean and access…read moreis very easy. I would definitely recommend this place to anyone looking for a good place to store their belongings.

Reserved a uhaul on their website the night before. Very friendly and knowledgeable. Will use again!read more

I rented a 10' X 30' unit to hold all minut home's furnishings while I transitioned between 2…read morehomes. While the gentleman who did my paperwork for Guardian was pleasant enough, and the rate was competitive, I experienced an unrecoverable loss of a red leather chair, to what appeared to be rodent(s) chewing at it. There were a few newly purchased packing boxes which also suffered the same type of damage. When I brought this to the attention of Brad, the manager of the facility, he told me about the facility's insurance coverage and pointed me in their direction. (I guess that was easier for him than just telling me what he surely already knew.) I filled out a multiple page claim form online and provided clear evidence with pictures. About a week later I get a form letter back telling me that I'd be covered for a natural disaster, but if their storage unit had rodent infestation resulting in damage to my property, that was not covered. Moral of the story would be to inspect the unit thoroughly; ask the unlikely questions; and get representations in writing. Not a good experience.

Great clean affordable storage…read more The woman there is so pleasant and helpful. She let us go in and check out some of the units. They are clean and dry. We got the first month free and then put the monthly charge on our credit card. The price for this was the best compared to others we called about. We got a code for the gate and could come and go fairly easy. They do lock it for the night for security reasons. This location is right next to North End Treats and the pool store. There is another location closer to the mall but we didn't go there to compare since we were so pleased at this place. I would highly recommend this spot. We also go a POD which was great since it came to the house and was taken away. However, you can't go in and out to get things like you can with the storage unit. Both have pros and cons.

My husband and I moved from Ma to Wa about 1 year ago and i just wanted everyone to know about…read morekathy at the framingham store; she is great in everything she does, she goes above and beyond to help us in various times. She is very professional, her tone of voice is wonderful her atittude is always positive! Kathy, juliano and I wanted to thank you for your services!!

Scott the head honcho is a great guy! He is kind, generous and real. They offer the first two…read moremonths at half price, which is great and a helpful incentive. The storage units are all inside, meaning you don't access the units until you have access to the inside building. Which can be a problem on some level because you are limited to accessing your storage by their set business hours. So evening hours to access storage is off limits, as is early weekend mornings. ( other storage facilities allow access during off hours via an access code) That's why I gave it a 4 Star. Other than that, the building is very clean, air tight, organized, pleasant, safe and a top notch place to store your stuff. One other down side is that it's pricey, but you pay more for what you get as they say!

The facility is very clean, the people on site are very nice, but beware of price increases if you…read morewill be using a unit more than 6 months. We had a unit for three years. in that time the price increased 100%. The first increase was within the first 6 months, and the rate was increased twice in a 12 month period. Obviously corporate decisions and not of the local crew. They could increase your rent every month, just be aware.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

Today was the last day with EZ Storage -- several months early due to their manager. Overall the…read moreplace is clean, well laid out and easily accessible. Having had a small business in the same vicinity believe me my tendency would be to be as supportive as possible but the treatment I received was inexcusable. 1. I never missed a payment. During Covid, I mailed my monthly payment within days of being due ( even though my own vendors were months behind) and due to the mail service at the time being very slow, I was slapped with a late fee which took some discussion to remove despite the whole world at the time being exempt from late rent and eviction. 2. More recently I went to move items out and had an accident where my face was bleeding profusely-- no one was in the office or reachable by phone ( I sat by my phone with blood all over my clothes , crying and trying to reach a family member. Why the manager did not forward his phone to his cell in this day and age is beyond me and should be a security requirement, but the fact that I later learned it was he walking by me numerous times without an inquiry was unbelievable! The man with him later turned out to be quite kind and got me ice once I figured out that the manager was on the floor. 2. The next time i went to the unit was the 5th of the month and my check had been mailed on Monday the 3rd. I could not get in despite the fact there is a 10 day grace period. The manager told me he could override the controls but only if he were in his office which, based on past behavior, could have trapped me there. I was in the process of getting him a personal cc ( would also need to cancel my check) when he hung up on me-- seriously? 3. I was pretty upset when I called back and mentioned his neglect when I was injured and lack of safety to which he replied " I am not here to serve your beck and call." 4. Fine free country -- CUBESmart is awesome!!

Eric, the driver that came to my house, arrived very early to accommodate my schedule. He did a…read morevery nice job and was careful to put the storage unit exactly where I wanted it.

My first rental was a 20' in August 2022, and I still have it. A couple of weeks ago I added a 10'…read moreto family. In both cases the driver, Erick, was fantastic. He was courteous, professional, and very skilled at placing each unit as close and level as possible to my needs. He never rushed the process. Great customer service. Other than relatively minor price differences, it might seem that there is not much to differentiate one shipping container company from another. But when you consider responsiveness and fast skilled delivery, then Mini-Warehousing stands out as stellar. Oh, and their price is great too. They have earned my repeated business, and I won't shop elsewhere