Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.

This place is the absolute worst!!! I was told that I was set up for auto debit three times and…read moreeach month my renewal comes around, they call me. I spoke with Moe and asked for the supervisor generated that he was the manager and there was no additional resource. This Guy was not interested in resolving the issue. He just wanted an argument. I'll me moving my unit this week.

This is an A++ storage business that is clean, temperature well regulated, and the BEST EVER staff…read morethat is so friendly and helpful. We are so grateful for them (and to them), and really happy for making the choice to use them for our immediate and long-term needs. We've since moved across the country but will ever fondly remember them for being a positive experience in our lives! Thanks Acorn Self Storage - Kris and Bob and all who have been so pleasant and kind every single time. :)

I've rented storage in the past where I felt like other renters or zombies were going to come…read morearound the corner and attack me. This place is very safe and secure. This was the easiest storage rental I've had. Having moved around a lot in the past and now having to manage storing a bunch of stuff for an estate, I was happy to get set up with a unit here. Marcy was very easy-going and friendly and walked me through everything. It all made sense and it was nice to get a discount on a couple of months rent with a deal they had. The only negative is sometimes you have to go looking for one of the carts they offer. That's not a ding on them, though. Some people just hoard the carts to load things up on and never put them back in the place they got them from. Just like people who end their sentences with prepositions, you have to tolerate people being people sometimes.

This location gave me a lot of grief. Twice they stopped my autopay and tried to charge me fees…read more Now, with my unit closed I find they are still charging me. How many times do I need to call to get these payments right? Try another storage location.

Horrific! Don't even consider renting a storage unit here. I was repeatedly given misinformation,…read morecharged erroneously, presented with a non-vacant unit with a broken door, and am still receiving past due notices for a unit I am not occupying. RUN AWAY!

If I could give negative stars I would. They had a HVAC malfunction during the spring/early summer…read more(they won't tell us exactly when) and didn't notify any of their storage customers. The HVAC malfunction caused the moisture levels in our storage unit to increase so much that most of our items were covered in thick, yellow mold. They won't reimburse us for any of our belongings, any of our storage fees, they won't allow us to bring in a company to test the mold and they won't allow us to bring in a cleaning crew to help remediate the items. We've even offered to pay for the cleaning ourselves (something I don't feel we should have to do) Instead they want us to abandon our belongings, which they would sell at auction and keep the money for. Avoid this location and cubesmart entirely. CubeSmart doesn't have full control of this facility, they just handle the day-to-day management and the property is privately owned. They absolutely do not care about your stored items, they just want your monthly fee.

I moved my things in to this self storage after getting a great deal of 95.00 a month. I'm a senior…read moreand the move itself was physically difficult as I had no help. I was told my rate would not go up if I took the unit by manager by name of Paul. Six months later I got a notice that my rent was going up 15% and to expect this until it reaches a very over priced unaffordable rate. They lied to me to get me in.

This is a new facility that just opened on Nov. 1. It is climate controlled and so clean…read moreand bright! The lobby area has space for business office and a meeting room. I am storing my beautiful RV in their back parking area which is paved and well lit. I have only stored her in a covered heated garage in the past,so I am nervous about outside storage. Now that I am feeling more confident that I have this great storage spot. And December rent is free! The manager is very helpful and organized as well! I have seen plenty of storage places in the last 4 years, and this is definitely a winner!

I had to move my son from his College apartment in Amherst after graduating to his Job location in…read moreNewton and this location was perfectly located. We had to keep his stuff in storage for 3 months. The facility is outside of the City limits and easy to get to. Its a very quiet location and very large in size. Cost was reasonable, and much cheaper than the city competition. Has plenty of carts to move your stuff into an elevator. Has great pull-in garage area for unloading. Staff was very friendly and all transaction management is web based. A1 in my book.

The storage facility fits all my needs. Easy, convenient, clean and the owners responded…read moreimmediately when I needed a unit on short notice!

Great family owned business. Easy access and office staff are all very nice. I reserved 2 storage…read moreunits, but I ended up using only one. Alex refunded the payment for the second unit right away. I definitely recommend them to my friends and family.

Great clean affordable storage…read more The woman there is so pleasant and helpful. She let us go in and check out some of the units. They are clean and dry. We got the first month free and then put the monthly charge on our credit card. The price for this was the best compared to others we called about. We got a code for the gate and could come and go fairly easy. They do lock it for the night for security reasons. This location is right next to North End Treats and the pool store. There is another location closer to the mall but we didn't go there to compare since we were so pleased at this place. I would highly recommend this spot. We also go a POD which was great since it came to the house and was taken away. However, you can't go in and out to get things like you can with the storage unit. Both have pros and cons.

My husband and I moved from Ma to Wa about 1 year ago and i just wanted everyone to know about…read morekathy at the framingham store; she is great in everything she does, she goes above and beyond to help us in various times. She is very professional, her tone of voice is wonderful her atittude is always positive! Kathy, juliano and I wanted to thank you for your services!!

Mr. David who helped me was excellent, extremely polite, knowledgeable and they keep the place very…read moreclean from top to bottom, front to back. They make sure everything is working properly and if you have any questions they immediately do their best to answer. This solves the problems. I give him two thumbs up and if I could 10 stars. They are extremely respectful and understanding as well as a safe and secure place!!! They are very welcoming and friendly!!! God bless them and keep them safe!!!"

BE AWARE!!! That if you plan on renting from Extra space storage they will raise the price of your…read moreunit after a few months more than $50. I started renting a unit in September at $145 for a 10x10. This month they raised the price to $198. They did the same thing to my brother last year. Other places th rent units raise there prices $10-$15. Not $53. KNOW THIS BEFORE YOU RENT FROM THEM.

I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.