NEGATIVE STARS RUUUUUUN from this absolute SHAM business…read more I had to get this storage space through my company as they were relocating me to the UK, and at the time, it was privately owned. This is the THIRD owner of this space and it is an absolute RACKET. DO NOT DO NOT DO NOT ever use this business!!!!!!! not only are they unprofessional bordering on criminal with their policies (they sold the company and let me know the day of that it was sold and there was zero option to opt out of the new owners, change payment, do anything) the space is seriously not kept up at all - there was a roof leak recently and my space was damaged because there is nothing over the individual spaces but the main gigantic roof which has major water issues especially in winter (hello New England) STAY AWAY FROM THIS CRIMINAL EXTORTIONIST EVIL COMPANY the absolute WORST! won't protect your belongings, takes zero responsibility for their SOLE purpose, evil evil evil extortionist assholes. STAY AWAY. you're welcome!

Good price. Sandy, site manager, is terrific. She answered all our questions, gave us good…read moreguidance, treated us well and remembered us (!) when we saw her onsite. The facility is always clean and always feels safe and welcoming. I would use this facility again and recommend it without hesitation.

The storage facility fits all my needs. Easy, convenient, clean and the owners responded…read moreimmediately when I needed a unit on short notice!

Great family owned business. Easy access and office staff are all very nice. I reserved 2 storage…read moreunits, but I ended up using only one. Alex refunded the payment for the second unit right away. I definitely recommend them to my friends and family.

What a HUGE relief that they sell U-Haul moving/storage items! All I needed was a mattress bag and…read morethe plastic cover for a sofa, but the U-Haul location nearby (N. Beacon St in Brighton) only had one. I didn't even know this was an option until I clicked on "locate nearby" and Watertown Self Storage popped up. Not only did they have what I needed (and picked up 30 minutes later) but to avoid the craziness at the N. Beacon St location is a relief. Watertown Self Storage is clean, organized and new; U-Haul is old, dirty and a hot mess. The 9 foot cargo van is also available for pick up here (and can be picked up during off hours!!!) and I have a tentative reservation for that later this month as well. Great find, right behind Target and parking right out front

Keep your receipt! Tried to return or exchange 1 unused wardrobe box (still sealed in packaging)…read morewith a different type of box. Girl working there was annoyed like I was asking for something out of the ordinary. I was hoping they had the ability to take back items of you bought them there with your credit card. Home Depot does, is only a few blocks away, and their moving supplies are a lot cheaper. Not sure why I bought boxes here in the first place.

I have a large "kit" of rolling racks, hangers, tables, chairs, machines, and other things…read morenecessary to set up a costume shop at a moments notice. I have rented storage units in the "city" and pulling a 10-ton truck in to load in and load out is a nightmare. While filming in a warehouse in Wilmington I noticed this facility being built. At the end of the year I decided to go check it out since it was time to put the kit to bed until February. It was awesome. Easy to get into. And the manager is so amicable and accommodating. She understood that having multiple units near one another was ideal for our load in and explained the facility rules of operation/billing/access clearly. The little supply shop was great, too, when we discovered our padlocks were too big. And that we'd run out of shrink wrap. I've suggested this facility to two other stylists and everyone has been thrilled with their experience. Glad to find someplace easy to access and with a small business approach to customer service.

Place has really gone down hill is and is no longer cleaned. Bathroom is always disgusting and…read morethere is never any toilet paper or paper towels. There is constantly an accumulation of dead flies near the window in the hallways which seem to never get swept up. Perhaps the place needs a new manager who actually cares what the facility looks like and cares that its clean.

Thumbs up for honesty to these guys! My bank made an…read moreautomatic payment to them after I had moved out, even though I had cancelled the payment. (thanks, Everbank). Before I even called EZ Storage, they called me, saying they needed to refund me and asking where should they send the check. The guys at front desk are courteous and reasonable. The storage was always well lit, a good temperature, with plenty of carts, and several different options from 5x5 to 5x10 to 10x10. Auto access is easy, drive-in, drive-out. Good hours. Only reason the rating isn't five stars was they were a little trigger happy about putting an extra lock on the cube if the rent was a little shy. This would happen whenever the rates were hiked and the automatic payment hadn't been adjusted yet. A warning sticker would have been nice. But the guys at front desk were pleasant about getting it off... as soon as payment was made.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

After living in the same house for 30 years, I requested junk removal services from AAA Junk…read moreRemoval. This amazing team was here on time. They came in ready and able to remove all the junk from the basement, attic, bedrooms, dinning room and bags and bags of clothes. It was a very hot day, but they came in with a purpose! The price for this job was very reasonable. It took them at least five hours to remove the overwhelming amount of junk. No hidden cost and fair. AAA Junk Removal are the giants who can get the job done!!! My sincere gratitude to Tanya, Danny and Andrew! Rita D.

Ronnie Was very prompt, got the job done in a timely…read moremanner. I'd use them again

excellent customer service Aelsom answered all my questions plus gave info on what I neededread more

This place is awesome. Well organized and clean. Office manager was very helpful and specific on…read morewhat we were getting and how it worked and how billing was handled and when. She gave us several options on sizes and showed us the differences. We never have problems getting our massive amounts of stuff to the second floor. We love the security and controlled climate. Would recommend certainly.

I rented here from 2018 until 2021, and the Managers changed but all of them were kind and…read morerespectful. I needed more space during that time and they were quite full but they did manage to find me the right size space that fit into my budget. They didn't have any discounts to offer, but the value of the spaces I rented was well worth it. I had also rented U-Haul trucks when they used to have them. They don't have them anymore, but my experience with their trucks was seamless and easy. I was able to get all my stuff moved in and the truck returned in one day. This Storage Facility is the best one I have ever been the customer of.

We recently rented a storage unit at the Post Office Rd. location to clear some space at home. I…read morefound the facility clean with good climate control. The building was secure and there were cameras everywhere. Driving around it and parking were easy, and the units are relatively easy to find. The GM, Laura, gave me a tour and helped me pick the right size unit for me (a smaller one). Laura also made sure I had no trouble getting in the building with my personal security code. Signing the agreement was quick and easy and Laura was patient and knowledgeable, answering all my questions. I'll update this again after my lease term is up, but I don't anticipate any problems based on what I saw.