Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.

Very clean and secure facility, great service, easy transaction. Very profesional. Highly…read morerecommended, much better experience than at another local facility.

Great place great staff , clean , secure, I have used this facility since 2008 my first time I had…read morea hot dog cart business in which I stored my hot dog cart in one of the units to keep out of the elements , I was able to come and go as I needed without any problems with the owner or the staff . I used him again in 2013 in which I used it for a business adventure of selling used furniture and household items in which again having me come and go and meeting people without any type of problems with the owner or staff. I now use this facility to store my 28 foot R.V it is the place in the area that has parking spots so people can store their antique cars , boats , R.Vs , landscape trailers , motor homes . I feel very relieved because of the 24 hour security surveillance. Great place.

The facility and General Manager William Tin, exceeded my expectations. I signed up online, and was…read moremoving items in shortly afterward. William gave us the tour and operational instructions, as well as gave us the option to choose another unit and personal access codes to the facility rather than those the system generated. Thank you!!

This is a very nice facility, very friendly staff and always helpful. The place is clean and access…read moreis very easy. I would definitely recommend this place to anyone looking for a good place to store their belongings.

I wish I had read the reviews before renting from this clown. His name is Howard Cook...There are 2…read morefacilities that he owns in Westboro. He rented me an outdoor space and after several months, decided he was going to raise my rent at his discretion and charged my credit card double. I had to turn it off and get my stuff out of there asap.... Nasty, rude, obsessive man looking to nickle and dime people. Stay away!!!

We were cheated out of $170 by this company at a time when money was very tight, ghosted, and…read morefinally my wife was called a liar and hung up on. Awful behavior. Do not trust these people. We reserved a unit a few months in advance. My wife paid the deposit, PLUS another $170 toward the eventual cost because we knew money would be very tight over the summer and we wanted to pay ahead a bit. We ended up not using storage in this area because the details of our move changed. T-Mobile was knocked out June 15 (https://www.theverge.com/2020/6/15/21292024/t-mobile-verizon-att-calls-failing-down-phone-networks-us-carriers), so we could not call WSS immediately. Not that that should matter. We expected to lose the deposit, of course, for the last minute cancellation. But when we called, and emailed, repeatedly, for our advance payment back, we were ignored. Ghosted all summer. The amount of time we spent calling WSS, and trying to get our bank involved too, was time we won't get back. We finally got through today, though! My wife spoke to Howard, the manager. He yelled at my wife, called her a liar, and hung up. I've read the other 1-star reviews, and now I'm thinking we may have dodged a bullet NOT using WSS this summer. We probably saved way more than $170 by avoiding bedbugs, burst pipes, and squirrel infestations, according to those reviews. Steer clear of this place. Yikes.

I've rented storage in the past where I felt like other renters or zombies were going to come…read morearound the corner and attack me. This place is very safe and secure. This was the easiest storage rental I've had. Having moved around a lot in the past and now having to manage storing a bunch of stuff for an estate, I was happy to get set up with a unit here. Marcy was very easy-going and friendly and walked me through everything. It all made sense and it was nice to get a discount on a couple of months rent with a deal they had. The only negative is sometimes you have to go looking for one of the carts they offer. That's not a ding on them, though. Some people just hoard the carts to load things up on and never put them back in the place they got them from. Just like people who end their sentences with prepositions, you have to tolerate people being people sometimes.

This location gave me a lot of grief. Twice they stopped my autopay and tried to charge me fees…read more Now, with my unit closed I find they are still charging me. How many times do I need to call to get these payments right? Try another storage location.