This unit is on the second level in a conditioned space, I never had a single problem in 6 years. Everyone I interacted with was nice and agreeable over that period of time. I will say that the prices drastically increased from $90 to almost $294 in that time period. The main reason I had to leave this place is a) I could no longer afford to keep my items there and b) I realized I did not need those items anymore. For second level units there is a elevator lift and everything is very easy to get around. If you're looking for storage, I hope this helps you! read more

Extra Space Storage - Self Storage Near Me - San Diego, California

This place is disgusting and filled with mold! Most my furniture is ruined because of it. They also randomly hike the prices up every other month for no justifiable reason other than "Because its what we do". My unit continues to be trespassed! There are no cameras to provide you security or to fight back against illegal trespassing. RUN AWAY FROM THIS LOCATION AS FAST AS POSSIBLE. TRUE NIGHTMARE!!!! read more

Stay clear of this place! Rent goes up every month! And the lies about promotions! Don't fall victim to their scams. They will tell you to get a bigger space at a price of a small one and flip it amd raise the price within the month of moving! read more

They raised the price 30% more because of "high demand". Now I got to move all my stuff to another storage that doesn't charge 100 dls for a 5x5 read more

Do not in any circumstances rent a storage unit with this location. The manager on duty, Amanda is useless at best. Her defensive attitude towards my boyfriend was not ok. They simply do not care here, even if thousands of stuff was stolen. SEVEN, that's right SEVEN storage units were broken into while she was on duty during business hours. She only alerted us almost a day and a half after it had happened and police came out. Don't you think you'd let the renter know right away? How can you trust someone like this. Again give this location a skip, unless you want your stuff stolen. read more

Have had a long standing rental & staff always courteous & helpful. In process of vacating unit this month but had to extend date twice due to logistics hiccup with another party. Both Amanda & Jasmine have been able to accommodate in addition to advising I can get a third if need be. If I'm ever in need of storage in the future they can count on my repeat business. read more

Very easy process and very friendly staff. Location is great and easy to access. Would definitely recommend! read more

Juana is so helpful and told me everything I needed to know. Very informative and made sure I got the best unit possible. You rock!!

The service here at the 8038 Arjons Drive is amazing. Both Manager Juana and assistant manager Amanda are the most friendly and helpful I have ever met in this industry and I have used mini storage for over 25 years! read more

Prices are somewhat reasonable if not a bit on the higher side. That said, Amanda at the onsite office is very nice, understanding, and accommodating. Great place to store your stuff, great ppl onsite, safe and well kept. . read more

storage untits gad great management and cheap offers when coming by the store and also you can pay with cash

This is a nice secure place to store your treasured belongings. No problems of break ins, very clean I may say. Nice helpful staff. They even have an app that's helps you assist with your gate opening and etc. only thing is they don't care much for the veterans which would be the issue for the rating of 3 stars besides that it would be 5 stars. read more

.I have had a storage here for about 15 years and the personal have always been very kind and helpful. My only concern is the monthly rates. I know the price of storage keep going up everywhere but I just feel it should be taken into consideration how long the Tennant's have been there when the rates change. Other ​then that it's a great place to store your things. read more

I have had the best experience dealing with the Arjon location. The onsite manager, Juana is helpful and responds quickly to any of my concerns! I have been with them since June 2023 and every time I deal with Juana she exceeds my expectations for service! Thank you for the consistent, superior service, Juana! read more

"Buyer be VERY aware". When we first got it (yes, first month free) we agreed to pay $260 a month. 2 years later, we realized they were charging us $440 a month. When we called they claimed that notices were sent by email. Noting was mailed and the "notice" was buried at the bottom of one email (not conspicuous at all as you would expect). When we called to talk with them about it, we clearly felt that the person on the phone couldn't care less and that he is used to these kind of calls. We were so mad, we gave our 30 day notice right there and then. We did tell him we will leave a review. He said he invite us to do it. So here you go. Buyer be aware. read more

Easy to signup, pricing is competitive. You can sign up and get 1 month free, or shop their online price. We went with the online price since it was cheaper overall for long term storage. Location is very nice and secure. The manager Bruce was extremely helpful, he gave us a tour and helped us pick the best unit for our needs. . I would definitely recommend Extra Space! read more

Mike is amazing! Absolutely fantastic. Very well organized - great location - clean. Mike was A++++++++++++ Super informative, great strategist, gave your, walked me through everything! Fantastic! read more

I recently had a need for storage after storing extra furniture and a move. I had coincidentally had two units, and was able to combine to one total. Bruce and Angie the site managers were real helpful, and accommodating. Very friendly and made the changes I needed instantly. I had been rushing to move and found them very professional and courteous. Thanks, Chris read more

This particular location was awesome. Mike, the manager, as well as his staff were very friendly and really made me feel like my belongings would be secure in their facility. He also made sure that I was happy with the space. I grew concerned that it would not be big enough after seeing how much stuff I actually owned and Mike said not to worry about it - if I needed extra space we would figure it out together. He constantly checked in to make sure I was happy with everything anytime I saw him. Additionally, they had the best pricing in town against other Extra Space Storages and the exact size storage that I needed. In the end, my moving company fit my stuff into the space Tetris tight (lol). The process was very smooth for renting and I was thrilled that their online prices were true to life. I highly recommend this facility and will definitely use them again if I ever need somewhere to store my valuables and belongings! Thank you!! read more

I have 2 storages for many years. Manager was very professional and helpful for many years. Since 1 year ago we have a new manager, Bruce. Dark place (no bright lights), doors unlocked with no codpad, fence broken/cut over and over again by homeless who cut locks and steel stuffs. Place Unsafe at night, security/surveillance unexistant. Advertising exceptional Security/Surveillance/Cameras. Cameras not working properly with motions. Easy place to broke into. Management refusing to talk to me and hanging the phone and accusing me to harass when I asked a question. This place is liable because they don't take care of the facility. Trying to talk to Owner because the Manager is very rude, unprofessional and prejudice, not helpful. I called Headquarter and explained and Management told me it is not right how I was treated with no respect and dignity. I am an older woman with a French accent and broken English I was treated badly because of my background. Manager refusing to talk and hang up. Negligence of the place and not taking care of the facility and Manager prejudice and rude. 0 Star. To put a review I was forced by system to click 1 star. Extra Space Storage, 8038 Arjons Dr, san Diego, CA 92122 Want to complain to the Owner. read more

This place is legit! Great customer service. Thanks Amanda!

I have two storage units here. Renting them was a very easy process. Prices are very competitive (I checked several competitors) but can fluctuate. My two units are different prices even though they are the same size and rented 3 days apart. read more

Sorry for late post: last week, we were moving our things to the storage when the elevator broke down. Our storage is on the 2nd floor. Pablo came to us and said when we were ready to bring our things into and out of storage, to let him know. He has to manually operate the elevator. What a huge help that was!!! We really appreciate him coming to us every time we needed to go there. I hope they fix the elevator soon!! Thanks again Pablo!! read more

I was here for a few years and just vacated my rental space. The employees here have always been excellent. The place is well kept and maintained, and they are open till 10pm. Great value for the money. Great location in Mira Mesa. Give 'em a try! read more

The manager there is a super cool guy who actually wants to help you out. I tried downsizing to a smaller unit and since I couldn't put it on hold, the manager would e-mail/call me to make sure if you still wanted the extra space (since existing customers can't reserve open lots.) Overall, their prices are fair and they treat their customers with integrity. read more

Five star for them.first time I ever get quick, easy, and fast..I rented mine online on a Saturday night..quickly reviewed my storage unit number.and the gate code..stress free lol .Definitely recommend .. read more

Erik and Pat were awesome!!! They were quick to solve an issue that I had... Thank You so much...

Been here for over 10 years. Excellent customer service. Mike is the best any concerns he's right on it and gets an answer promptly. I would not go anywhere else. Thank you for keeping my items safe. read more

This place is awesome: clean, organized and well maintained and that all thanks to their best/top manager, Mike, whose work and attention I have no /enough words to describe or to thank him. Mike was the only one who returned my calls to numerous storage companies, then convinced me to join his company and keeps me feeling well attended even from far away. Congratulations to you Mike and for keeping the high level with your coworking team. read more

Extra space storage help me get into my storage area after I lost my keys no extra charge they took care of opening the lock all I had to do is buy a new lock not too pricey really really appreciate it. I had some thing like this happened to me and another place we won't mention the name at this time and a cost me a fortune to get it opened thank you so much extra space storage you seem to always be on top of it. read more

Horrible customer service, I rather take my business somewhere else. Extra space better reconsider its employment and training process since these guys have no clude what customer service means. read more

The process for getting a storage unit here was Ahh-mazing! I set it up online for the there was an internet price that was a deal I couldnt beat anywhere else. Upon filling out the form online I received a call from Paul; who informed me that this unit was the only one and it was first come first serve... I drove my ass over there immediately. Greeted by Paul. We exchanged unit details;pretty much confirming what was online. we walked to the unit.. It was perfect . Wrapped up in the office and there we have it!!! Upon leaving Paul introduced me to the site manager; which I thought was very nice.... I feel comnfident and comfortable storing my stuff here. read more

Mike was an amazing manager and was so compassionate towards his customers. He would always offer me water or help when i needed it. The storage was perfect,clean, spacious and the customer service was amazing! Thank you mike! If we ever need storage again this is definitely were we will go read more

Beware -- this is a bait and switch deal, based on rapid rate increases from what they hook you on. They were great signing in, and the facility is nice and clean. But I just received yet another notice that my rate is going up again. What I began paying in October 2011 has increased 30% in under two years. This is an unacceptable rate increase. Who else in this economy -- other than health care insurers -- has rate increases this large? So buyer beware -- they'll get you in for under $60, and then jack it up. Other than these greedy increases, they've been a fine storage facility. It's too bad. When I get a chance to look around, I'll move my business elsewhere. read more

About 2 years ago, I was on a hunt for a good-size storage unit (for an affordable price). After some research, I found that Extra Space Storage offered the best deal around the area. I've been a happy customer since! Mike and the rest of the staff are very friendly and helpful. In the two years I've rented with them, I've only needed to drop by a handful of times, but each time, I am greeted with a smile. They remember my name and my daughter and always ask how we're doing. This is impressive, considering the number of customers they have and a true testament to their fantastic service! read more

I have been using this storage facility for some time now and am extremely pleased. Frankly, this review is long overdue! The staff are very professional, particularly the manager (whom I have encountered more). He's very accommodating, friendly and definitely goes above and beyond. He also ensures that it is safe,clean and will lit at all times... This facility has really exceeded my expectations:) read more

This location has the best staff and it is always clean and safe. I've rented here for years with multiple units and have always felt that my units are safe, secure and that the staff cares about there location. read more

Great value. It would be nice if there were trash bins inside the storage to conveniently throw away trash. Also, it would help if we were given the bathroom code. I Came here after hours so the office was closed so I couldn't ask for the code and use the restroom.. Another time the bathroom was locked due to a plumbing issue. Thats quite an inconvenience. read more

Sara and Mike and Michael are the best and it's a pleasure to work with them. Every time we extremely need a storage locker they are always there to help. I have no words to express my heartfelt thanks to this guys. read more

This is the best storage service I have found in San Diego. Excellent customer service! Site Manager Mike is very professional, helpful and fair. Mike goes above and beyond and I see in previous reviews Mike is consistent. I hope you come to this company first! Wish I had!! read more