Grace was awesome when I came in to register. Had a lot of great information and was very helpful.read more

Was not given access code nor was it online. Had to take my U-Haul to my home overnight which cost…read moreme time, effort, and money (about $100 after gas and mile fees from U-Haul company added up) as I couldn't access my unit and no one was available to give me the code until the next morning. I was offered a pathetic free lock as consolation instead of being comped 2 rental months to compensate me for the money I had lost due to their incompetence. Additionally cost of rental does not include an additional $16/month insurance fee that they force you to pay.

I needed temporary storage for my 42' fifth wheel. This was on short notice. Needless to say, there…read moreare not many places in the San Diego area that can accommodate a 42' RV. I googled RV storage near me and started going down the list. After calling seven or eight places I started to loose hope. Kathy was the person that answered the phone and was incredibly kind, happy and eager to help. All the necessary documents were handled via email and within 20 minutes of calling we had secured a spot. The storage facility was easy to access and get in and out of even with our gigantic rig. If we ever need RV storage again we will definitely return to Scripps Mesa Storage.

Very secure rv storage. Far off the highway. Well concealed space. Can't see that there is Rv…read morestorage behind the security gate.

+1/2 star Decent, clean and close to freeway access. All and…read moreall a good secure place. I got booted cause I was late leaving too many times, this was on me and they were reasonable with the accomodations for vacating. Unfortunately all the future spots blew and had my storages seized and stolen without proper notification. Storing stuff sucks, but this spot actually was great compared to the other nightmares.

If I could I would leave less than a star. This place was really well priced at the time which was…read morereally the only perk. You get fooled by the outside where it looks clean and tidy. The upstairs is even clean. You move your stuff into the storage and of course it gets dusty I can understand that but the infestation of rats is over the top. It was completely unsanitary in my storage unit when I moved my stuff out. Not only that I had throw away so many memories because they were covered with rat poop. There was also evidence of termites throughout the unit. But to be honest termites and spiders and bugs were my least concern. Of all the storage units I've ever had in my life I have never had a problems with rats. I do not have any food or anything that would attract them to my stuff. I didn't even want to get into my car after touching all my stuff that was just covered in this nasty stuff. A shower was the only thing I could think of. Unfortunately I would definitely not recommend this place unless you don't care about your items and don't care about rat poop all over your stuff. I would also say The lady that helps me when I came to move out was not very informative. Renting a U-Haul has never been such a pain. You usually walk in get the keys walk out check the truck and you're on the way. It took over an hour for this process. Do not rent a U-Haul from them. So after this long process I go to my storage unit to find it full of rat poop let me tell you moving out was not a fun thing. Also they don't have an elevator. I definitely give this place two thumbs down and I hope I don't get any diseases from touching and breathing in that toxic air. I should have taken photos, But I didn't even want to touch my phone. I hope the stuff that I did keep doesn't get me sick as well.

Great support and customer friendly suggestion are the most valuable for me while booking my…read morestorage space here. Mr. Howie is a great person we met here today morning when we visited this place after visiting few other storage spaces. He suggested a most appropriate storage for us which we were looking. And I was amazed with his supportive as well as joyful nature.

horrible and the worst storage facility i have ever dealt with in my entire life. since december of…read more2025 both elevators have been out or at least one has been non working. consistently issues with accessing storage due to elevators being out and no service tech called at any point. we will pull our business from ace if tgey cannot do right by their customers. my partner has multiple sclerosis and he cannot even access our unit??! not acceptable not okay. total ineptitude and disregard for every single customer who rents thru this storage facility.

The storage facility is clean and well maintained. I really like how secure this place is. I know…read moreno one can break in and that my personal belongings are safe. I highly recommend using them if you are in need of a storage unit.

Matt is quite literally one of the most disgusting individuals I have ever had the disservice of…read moreinteracting with. Lucky for me, he is never here during office hours! Matt does corporate know you are maybe there once a week for 2 max total? I just moved in my stuff ONE MONTH AGO and I just got the email they are raising the cost of my storage 80% of my current rate. No thank you! You can keep this dirty filthy place full of homeless people. I have never felt safe here and I will take the price increase as devine intervention

Extremely great service. They were so helpful and totally able to adjust my deliveries on the fly…read moreas my move plans changed. Everyone I spoke with on the phone was amazing and my delivery person Dan was just as nice and helpful as he could be!

Great location, and the staff is very welcoming and friendly. Today I stopped by Big Box Storage to…read morerent two small wooden units for my belongings. They are true professionals, with a large facility. I recommend them to everyone

Incredible company, Bill really helped me out a lot showing me the best options, i appreciate that…read more you can tell he would go above and beyond just to help out a customer just because he is like that! Plus compared to other storage facilities the price here is outstanding and in a convenient location. 100/10 would recommend this place!

I had a 10x10 storage unit for almost 6 years....I decided to take everything out because I saw…read morerodent droppings and while doing that I found a lot more...after 6 years of never missing a payment they did not reimburse me any rent or pay for any damaged stuff that the rodents caused...gross.

Anna again was so helpful! If you are looking for a storage unit look her up! She is always polite…read moreand professional!

This Public Storage keeps jacking my rent every few months. When I first rented, it cost me about…read more$125/month. Now they're billing $290/month. That is crazy, and the company doesn't seem to care if I cancel. So, I am happily obliging them!!!

good and hard workes.. they arrrived on time kept us informed. they treated our furniture…read morecarefully and with respect. big 5 Stars for them.

After calling several companies about moving my things from storage in the SF Bay Area to SD,…read moreGrizzly was the only company to actually take my inventory list, put it into their computer system and give me a firm quote, which gave me the added comfort level to go with them for my move. On the day of the move, there was scheduling mix-up that could have caused me a lot of problems, but thanks to ARTHUR taking charge personally to make things right and the kindness of a wonderful employee at the storage facility who went above and beyond to make sure things went smoothly with the move-out, everything worked out fine in the end. Also, the team on both ends of the move were amazing, hard working, professional, and just really nice people. Everything arrived in great shape with nothing broken or damaged. I would definitely use Grizzly again because I know that if there's ever an issue, they will take responsibility and go the extra mile doing whatever it takes to make things work out. Thank you, Arthur, and thank you to my movers!

I was customer for 8 years due to my loosing my job I fell behind on my bills for my cube smart…read morestorage . Unit was gonna get sold before the sale I wrote what I had in their including my mother's ashes also high school diploma and tax return forms. After unit sold I told them needed my mom's humain remains returned ,. They stated nothing we could do nothing we are not responsible as stated . This is wrong and this is gonna go to a civil matter Do not do business with these guys k

NO reviews? Who's deleting them for you!? Red flag. My husband and I didn't know better upon…read morestoring our items here for a few months during a move that the guys that run this place make it a 1 star experience. The two guys that are BFF that live there and run the place are weird and paranoid people. They are hyper aware and actually treat you like a robber when you enter the facility to see your own storage unit. The one guy was especially rude every time we came. Their unprofessional and make it awkward. Anyways, the unit itself was fine but the two guys would make a point to make us or others feel uncomfortable upon arriving to take or place items in the storage unit. They spy on you, like they want you to know they are watching you, as though you are invading their territory. Like....I get it-you live at the storage facility but people are paying for the space and you run a business. Icky vibes puts it nicely. Sorry guys.