I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

Very secure rv storage. Far off the highway. Well concealed space. Can't see that there is Rv…read morestorage behind the security gate.

I needed temporary storage for my 42' fifth wheel. This was on short notice. Needless to say, there…read moreare not many places in the San Diego area that can accommodate a 42' RV. I googled RV storage near me and started going down the list. After calling seven or eight places I started to loose hope. Kathy was the person that answered the phone and was incredibly kind, happy and eager to help. All the necessary documents were handled via email and within 20 minutes of calling we had secured a spot. The storage facility was easy to access and get in and out of even with our gigantic rig. If we ever need RV storage again we will definitely return to Scripps Mesa Storage.

Finally got around to writing the review. We used them to temporarily store items for my student in…read morebetween dorm and apartment. It's all true, they're the closest storage to UCSD campus. If you need storage for the summer, call early because they fill fast. Luckily, I started calling around several weeks before end-of-school and was able to the get the size I wanted. They have an elevator with carts for units on the second floor. Front office staff is friendly (constantly offered us water bottles even though we never took advantage, we appreciated the gesture). Once you have your unit and key, easy access by gate code during open hours so mostly self-service. With a student in the area for a few more years, it's nice to know we have this option for another move when needed.

We signed up today; staff (Ms LaShonda) was a true professional. No upsell, no BS, just friendly…read morecustomer service. I told LaShonda what I needed and she was quick with some general questions to better understand my needs. She drove myself and my daughter to the unit while continuing with details. Very informative but also efficient. My 7 year old was with me and I appreciate LaShonda patience the entire time. We ended renting a 10x10 but I also asked for a bottom unit. Lashonda was quick to look up availability and found some potential move out units near my expected move in date. The entire transaction was approximately 45 minutes but it felt faster. Happy we stopped by and the reviews from Yelp certainly lived up to its expectations. I will update after we move in our stuff.

Great service. Clean facility. Would highly recommend for anyone needing storage needsread more

David had great customer service and was so friendly and welcoming. The site was very clean and…read morewelcoming.

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

I strongly advise anyone looking for storage to avoid this facility. My experience has been a…read morenightmare due to their poor management, inadequate equipment, and dishonest billing practices. 1. Facility Negligence and Flood Damage: After only a week of renting, a pipe burst, causing a massive flood in my unit. Nearly all my belongings--including my television, mattress, magazines, notes, and a wooden-framed wedding photo--were soaked and had to be discarded. Instead of taking accountability, management tried to hide evidence by avoiding email communication and only using phone calls. They acted as if allowing me to transfer to another unit was a favor, while offering zero compensation for my destroyed property. 2. Additional Financial Burden: Due to this flood, my movers had to spend an extra 1.5 hours re-packing and moving my items. This cost me an additional $180 ($120/hour) out of pocket, not to mention the income I lost from missing work due to the delay. They also claimed they "offered" free boxes to help, which is a lie--no one mentioned this, and I had to pay the moving company for supplies myself. 3. Insurance Evasion: I paid for their insurance for May. When the flood occurred on May 28th, they refused to process my claim, forcing me to use my own policy despite the fact that I had already paid for theirs. They essentially took my money for coverage they refused to honor when I actually needed it. 4. Deceptive Billing and Predatory Price Hikes: Their pricing is a trap. I was promised a two-month 50% promotional discount, but they charged me the full amount for June anyway. Most outrageously, by the fifth month, they suddenly increased my rent from $152 to $220/month. I later spoke to an elderly tenant who also complained about being blindsided by these sudden, aggressive price hikes. Do not be fooled by their website prices. This company is unprofessional, unreliable, and predatory. Save yourself the stress and financial loss--look elsewhere for storage.

+1/2 star Decent, clean and close to freeway access. All and…read moreall a good secure place. I got booted cause I was late leaving too many times, this was on me and they were reasonable with the accomodations for vacating. Unfortunately all the future spots blew and had my storages seized and stolen without proper notification. Storing stuff sucks, but this spot actually was great compared to the other nightmares.

If I could I would leave less than a star. This place was really well priced at the time which was…read morereally the only perk. You get fooled by the outside where it looks clean and tidy. The upstairs is even clean. You move your stuff into the storage and of course it gets dusty I can understand that but the infestation of rats is over the top. It was completely unsanitary in my storage unit when I moved my stuff out. Not only that I had throw away so many memories because they were covered with rat poop. There was also evidence of termites throughout the unit. But to be honest termites and spiders and bugs were my least concern. Of all the storage units I've ever had in my life I have never had a problems with rats. I do not have any food or anything that would attract them to my stuff. I didn't even want to get into my car after touching all my stuff that was just covered in this nasty stuff. A shower was the only thing I could think of. Unfortunately I would definitely not recommend this place unless you don't care about your items and don't care about rat poop all over your stuff. I would also say The lady that helps me when I came to move out was not very informative. Renting a U-Haul has never been such a pain. You usually walk in get the keys walk out check the truck and you're on the way. It took over an hour for this process. Do not rent a U-Haul from them. So after this long process I go to my storage unit to find it full of rat poop let me tell you moving out was not a fun thing. Also they don't have an elevator. I definitely give this place two thumbs down and I hope I don't get any diseases from touching and breathing in that toxic air. I should have taken photos, But I didn't even want to touch my phone. I hope the stuff that I did keep doesn't get me sick as well.

I needed a short term storage solution (2 months) and this place was perfect for that! Everyone…read morethat works there is so kind and helpful. It is amazing that a moving truck for moving into the unit is available through the storage unit company! There are also some great deals available. I would recommend and will use this place again in the future if needed.

When I went in originally to rent my storage, La Shonda helped me. She was great. She took me…read morethere, answered all my questions and got me set up. When I returned to move everything in Todd helped me get the locks on and explained everything. Everyone is so kind and professional. The facility itself is very clean amd it's easy to access everything. I couldn't be happier with this facility. Thank you La Shonda and Todd!!

The manager's Charles and Janie were able to accommodate me at the absolute last minute as I had…read morereserved a storage unit across the street with a not so professional manager (company name not included) I called Charles at Stor-it Mini warehouse and he could accommodate my needs right away. The unit is easy to access and clean. I feel absolutely safe with my belongings there. I would highly recommend them. Don't run into the issue I did with another company on the same street.

My ongoing complete satisfaction with the staff. I accidentally left a couple items outside of my…read morestorage door when I left last week. That afternoon, I received a courteous, reminder call of my oversight. I was so pleased to have been able to return to the storage to find my belongings were safe and intact (right where I had left them). They regularly patrol the property and keep a tight watch out for any unusual activity. There have so many times over the years that management has treated me so well and helped me with significant inconveniences that they turned into non-issues. Highly recommend Stor-It Mini Warehouse.

Paolo has been super helpful! Great customer service, easy access to the unit! Happy to call this…read moremy new storage home!

So far its been fine. We got a great deal, half off two…read moremonths. The space was what we needed. The office staff have both been helpful and accommodating. Im a little worried the prices will go up after only a few months because I saw lots of units with hard locks on them from the business. But so far its been fine. I can update after a few months if things change. Thanks.

Convenient location and was able to rent the space right away. Great customer service.read more

Great service from Ari the front desk. So far everything has gone well! Easy to rent the unit and…read moregood location. Amber was also great when I called to information and she took great care of me!