poway road mini is the absolute best sartaj is the best customer service person, so helpful and…read morecompationate

The staff at Poway Road Mini Storage were very courteous and helpful. They are definitely customer…read moreservice oriented! The facilities are very clean. Thank you, Myriam, for your help and ensuring we got the storage unit that best fit our needs!

Nick is the best at customer service of any person I've ever dealt with in a real estate career…read morethat spans 44 years, brokering several thousand transactions (1,000+ commercial & thousands of residential properties)!!! The facility itself is immaculate & ultra-safe! Very easy to access all units!

Before I explain why I do NOT recommend this storage facility, let me unequivocally state that the…read moreemployees are super nice and helpful. When you read the reviews, this becomes a self evident truth. Sadly, this is not enough when safety and security of your valuables is paramount. This facility has water intrusion issues caused by off-site water drainage problems. On or about the May 2025 Memorial Day weekend, SecureSpace Self Storage experienced a massive water intrusion incident. Literally dozens of units on the first and second floors were partially or completely flooded. Boxes, furniture and anything stored in the units was variously soaked and damaged. I personally lost a very old and sentimental CD collection of stored in multiple cardboard boxes on laid on the concrete floor. It appears that drainage from up grade (I.e., off-site) entered the storage facility somewhere on the second floor via outside wall. From various accounts it seems that periodic flooding is an issue for the County of San Diego in this area. This storage facility is located towards the bottom of a fairly steep Storm water runoff and drainage system. It is unclear whether the intrusion was a poor a design issue or a maintenance problem. SecureSpace emphatically claims it is not their fault. This is probably true but they still own and profit from renting hundreds of high end, air conditioned units. Drainage mitigation is part of a good site civil design plan and typically required by San Diego County authorities (i.e., permitting process.) Clearly, SOMETHING failed and many of us SecureSpace tenants were told to file insurance claims. If you don't already know, insurance adjusters rarely make you whole even with receipts, appraisals, etc. Bottom line, AVOID the first floor of this facility at a minimum. Be aware that poor design and/or maintenance may jeopardize your valuables. It's really unfortunate because this place is NOT cheap nor is it in a bad neighborhood. However, there appears to be site civil design and/or storm water mitigation issues that weren't properly planned or later resolved. Do your own due diligence and ask yourself if the risk is worth the price. I was planning on storing a lifetime of valuables for long-term safekeeping while on a foreign deployment. I will take my business elsewhere because I don't need this kind of headache or perpetual worry.

DO NOT GO HERE I…read morecame here to help my mom move out her storage unit and was shocked by how unprofessional and uncomfortable the experience was. At the start, my mom briefly parked in an area we didn't realize was not allowed. Instead of calmly explaining or directing us, the woman who sits in a chair right as you enter the facility? who referred to herself as "the enforcer" , immediately began verbally harassing my mom. She raised her voice and made comments such as, "You need to move your car! You can't park there. I don't know why you think you could -- you're so privileged." These remarks were completely inappropriate and unnecessary. My mom was polite and immediately went to move her car. Even after that, the employee continued ranting. When I calmly stepped in and said that my mom was already moving the car and we were just trying to figure out where to park, the employee redirected her aggression toward me, telling me "no one asked you" and making additional rude remarks. We moved the car and parked around the corner, but the situation didn't end there. The employee continued loudly talking to herself about us while new customers were walking in and witnessing this behavior. At one point, she even walked around the corner and stood watching us load our belongings, which felt intrusive and intimidating rather than professional. Throughout all of this, management was present, saw what was happening, and did nothing to de-escalate or correct the behavior. We were respectful, calm, and cooperative the entire time. This was a simple parking misunderstanding that could have been handled with basic professionalism. Instead, it turned into an uncomfortable and stressful experience during an already difficult moving process. I would not recommend this location based on how customers are treated, and I hope management seriously reevaluates staff conduct and training.

Bill at the Poway location took my order by phone as it required details of a problem I had. I am…read morein Nevada recovering from medical problems. Bill was there and completed the process himself. His kind and generous actions was above and beyond my expectations. Thank you Bill, Sincerely, John Johnson.

This was one of the worst experiences I have ever had. Victoria Phillips, lied and oversold miles…read moreto me in addition to taking a higher deposit, she lied on a one way trip to say that I could get a cash deposit back or they would mail a check to my address and then put my address as 123 st. I've been back and forth with Uhaul and had to find a new location for drop off and it's been 3 hours of back and forth. This has been a horror story. I know people need help moving but I would really recommend not using this Uhaul.

I rented a car carrier trailer from a uhaul satellite location and drove the trailer and my vehicle…read moreover to this location to have them secure my vehicle on the trailer. Two gentlemen, Toby and Ryan immediately came out to help me. Within minutes they had my car loaded securely. They were very professional and knowledgeable. I am so thankful to both of them for their attentiveness to details. Thank you Toby and Ryan

Very affordable. My mom used to store her stuff here years…read moreago. I would say if you're looking for a cheap place this is your best bet.

Had my stuff here. No temp control. They redid the roof over my unit and sent tons of debris into…read moremy unit. Everything under it ruined.

I am a 6 year tenant of Pomerado Storage. Not only are the storage units cheaper than anywhere else…read morein the area, Mattina at Pomerado Storage is friendly and professional, making this the only storage place to consider! Highly recommend!!

From the owner: Freeway Close Competitive Rates…read more Professional Management

I needed temporary storage for my 42' fifth wheel. This was on short notice. Needless to say, there…read moreare not many places in the San Diego area that can accommodate a 42' RV. I googled RV storage near me and started going down the list. After calling seven or eight places I started to loose hope. Kathy was the person that answered the phone and was incredibly kind, happy and eager to help. All the necessary documents were handled via email and within 20 minutes of calling we had secured a spot. The storage facility was easy to access and get in and out of even with our gigantic rig. If we ever need RV storage again we will definitely return to Scripps Mesa Storage.

Very secure rv storage. Far off the highway. Well concealed space. Can't see that there is Rv…read morestorage behind the security gate.

Daniel did a fantastic job navigating an odd shaped driveway and ornate garage overhang. The size…read moreMI-Box we needed barely fit the length of the driveway, but Daniel took the time to make sure it was just right for us to access.

They were easy to deal with and despite a last minute unforeseen change by us, they dealt with it…read morevery professionally. I will definitely use them next time. Their loading truck is also very cool to watch.