I have been with this company for a few years now. The place is clean, safe, and hassle free. The…read moremanagement team is easy to work with and polite and helpful. I would recommend Expressway Self Storage wholeheartedly. They are a five star organization.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

I can't say enough positive things about Fresh Start Movers. Would I hire them again? Yes!!!…read moreAbsolutely. I took a long time combing through the Internet and asking folks for recommendations for a company that had a record of providing exceptional service for a fair price. I had drawn a schematic of my new place complete with construction paper cut outs of my furniture. I knew exactly where I wanted things placed. Not only did they follow these instructions, but they were respectful and happy to make corrections for me as I changed my mind a few times. I have to tell you, the care and concern they took with my belongings was exemplary. The three movers who worked for me. Were the best I could've asked for. Thank you so very much to Antonio, Manny and Justin! You guys were the best!

We had a great experience with Fresh Start Movers. The two gentlemen who showed up were very…read morefriendly and worked very quickly and efficiently. We couldn't have been more happy with their work. A++ would absolutely use them again.

Reserved a trailer from them to pick up on a Saturday afternoon. It was easy to get checked in,…read morejust walked into the building and gave them my information. They asked me to walk around the side and meet with someone outside to get the trailer hooked up. They appeared to be extremely understaffed, as there was only one younger guy running around helping everyone load and unload their rentals. It took a second to situated with our rental, especially because the ball on my hitch ended up being too big and I had to run to Freidmans to buy the proper size. The younger guy (I wish I got his name) outside helping us was extremely helpful though when we were somehow missing another piece and needed to tighten the bolt on our new hitch. He was seriously busting his a$$ and had a great attitude the whole time. Trailer was exactly what we needed, everything was fine there. Drop off was easier than pick up. They had more people at this point, were able to take off the trailer and sent me on my way. Very easy!

Don Sheldon was the representative at the counter. When walking in he was verbally arguing with a…read morecustomer that didn't have the right reservation number to pull up his information. There were several people in line during this and his frustration level just continued to rise as he was verbally rude to people in line and on the phone. Along with his attitude he was also not wearing a mask properly over his nose. Not a good experience at all and he voiced that he was having a bad day to everyone and expected sympathy when not offering any. Rent from any other location but this one.

I had nothing but pleasant competent service here. Been renting a unit for around 5 months. Easy…read morereservations. Clear instructions. Auto billing. The introductory rate was great! Then it converted over to a reasonable (for the area) monthly rate as they explained would occur. The only thing I would have liked better is to make the rental signing contract process quicker. Perhaps allow the customer to fill it out prior online. It seemed to take a long time in person. But this is an issue with corporate. Covid protocol was followed.

The manager was awesome showing me the facility to see the available units, then promptly secured…read morethe unit we wanted to rent. Moving in was extremely easy, and he explained the entire process. I recommend using his business.

Excellent service, and great pricing. The fact that they close at 6pm ensures you get great…read moreservice; no employee wants to work overnight at any job. Happy employees = happy service. The place is very clean, and the ceilings are tall inside the storage units. Well lit, I feel safe, and I know my belongings will be safe as well. Also, free cookies and key rings!

Was waiting for nearly 20 min at a posted time they were available. Got hung up on then put on hold…read morewith a unhelpful voicemail. Eventually got help after waiting for so long i will not be going here again.

We used this company 3 1/2 years ago and had a great experience and I too would've posted an…read moreexcellent review. (Photos are posted above.) I therefore felt confident to again call up Julie and ask her to send a team to move the same Furniture minus some very large pieces to our new home. What a nightmare, The team arrived and immediately tried to turn it into it two day move. When we declined, they became frustrated and things proceeded downhill. I could write 10,000 words and not describe it accurately. The three person team arrived without water, hours late, did not seem like they were feeling well as three of them used our bathroom For extended periods of time, if you know what I mean! They built a cardboard ramp to move our furniture and boxes down a staircase-despite our protests (we were on a very tight schedule and felt desperate ) this destroyed furniture and boxes,literally ripped the bars off of wardrobe boxes, all in the exact same way. Left half of our furniture and goods behind, this we have learned are called hostage loads, to force the second day move and despite a contract tried to charge us Twice the estimate! Owner promised to repair and replace Furniture late that night, as I protested and shared the extreme damage and the fact that half of our belongings were left behind . They did not follow through. Julie gaslight and attacked me! She has sent harassing text messages @10pm, as I've used the proper authorities to try to address this after her failing to respond or live up to her responsibilities I will post a screenshot of her response to me which -"was it was all damaged already, My team did nothing" We live in a pet and child free home and all of this furniture was purchased with pride when our children were in college and was damage free. She of course, does not have proof that any of these items were damaged We have video and photos of items before the move and proof of sending her videos and photos in the early a.m. as this move dragged to the 2 AM hour at which time her workers were revving their truck engine in our small residential neighborhood, In a threatening manner. We found our new shark vacuum in a yard down the street and to whomever lost their king main bed Support we have it. They left it with us! Please beware and stay safe and avoid this company,It has changed greatly. These movers will not treat your home and belongings with Care,as we believe they know that there will be no remedy for their customers as the owner stated herself! Ps: The posted photos are a very small percentage, we have over 90 GB of proof! They packed this truck about 3 to 5 feet high And then kept telling us things wouldn't fit

Although a year ago, I would not recommended this company for a long list of reasons that would…read moretake too long to write about. They were not prepared, and had no tools or packing items needed for the job. It was only 15 miles and most everything went wrong. Do yourself a favor and find a different company.

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

The crew that moved us was great and they overcame obstacles presented by the delayed departure of…read morethe residence we were moving to. They took excellent care of our furniture and other possessions overnight and were flexible with the next day delivery. Very cheerful and efficient! We recommend them!

The 2 movers were very nice men. But it took them 7.5 hours to move my 2 bedroom apartment…read more Granted, I did have a lot of boxes and stairs. At the end they had to use my car to load my 2 tvs, a lamp, etc. What I thought would take 5 hours max took 7+ hours. I think moving companies ought to come over to the resident before the move to see the size truck and how many movers make sense. I wasn't prepared for an all day move.

We had an industrial move, and I cannot say enough wonderful things about our entire experience…read morewith Schultz Bros./Bekins Moving!!!! Literally every single person that we encountered from your company was friendly, fast, efficient, organized and amazing from start to finish!!!! The fact that your quote/estimate that was provided at the outset - matched the final bill was amazing! I would highly recommend you guys to anyone!!! I appreciated your flexibility and your willingness to work with us on the varying needs we had throughout the entire process!!! Feel free to use my comments in any way to advertise how happy we are with your company!! With immense gratitude!

We used this company twice recently- once to move out of our 4,000 sq ft home, the next to move our…read morebusiness property. I have a long history working with many types of businesses and I must commend this company on their professionalism, honesty and efficiency. Bravo!