Reserving the moving day was easy and Frank was very efficient. Antonio and Leo (I think that's his…read morename) were prompt and also efficient. They did not waste any time and took good care of our items. Overall it was a seamless move with no issues.

Excellent communication, arrived on time, moved things well. I'd definitely recommend!read more

The location and access hours are convenient. The staff is friendly and helpful. But when concerns…read moreabout prices come up- the " Blame corporate, I have nothing to do with prices". Which Im sure is true. But the rate hikes are out of control and start almost immediately. Don't be fooled by discounts and online promotions. Our rent has increased by %59 since renting in September, that a $92 increase. Despite monthly on time payments. The solution would be- dont use storage units. But the cost of living is so high that a small family cant afford a living space big enough. Its awful

Needed a storage location (large 10x20) while moving my parents for a few months…read more Local PS didn't have what we needed locally except one location and the cost was double for the unit in Petaluma. The staff in Petaluma was helpful, moving in and out was seamless. Location was easily accessible and clean. Staff members were proactive in the account management process. I would rent a unit from here again.

Had a really great experience with Cells Movers. The crew showed up on…read moretime, were super friendly, and got straight to work. They worked fast but were still careful with everything, especially the furniture and fragile items, which I really appreciated. Moving is usually stressful, but these guys made it way easier. They were organized, respectful, and checked in with me along the way to make sure things were going where I wanted them. Nothing was damaged and everything arrived safely, which is honestly all you can ask for. Overall just a solid, professional team that clearly knows what they're doing. I'd definitely use Cells Movers again and would recommend them to anyone looking for a reliable moving company. -- Clelia Mossi

I cannot say enough about this moving company...they were amazing! Professional, polite, and went…read moreabove and beyond! The crew that helped us with a ridiculous move made it seamless...thank you. Ms.Harris

I had nothing but pleasant competent service here. Been renting a unit for around 5 months. Easy…read morereservations. Clear instructions. Auto billing. The introductory rate was great! Then it converted over to a reasonable (for the area) monthly rate as they explained would occur. The only thing I would have liked better is to make the rental signing contract process quicker. Perhaps allow the customer to fill it out prior online. It seemed to take a long time in person. But this is an issue with corporate. Covid protocol was followed.

The manager was awesome showing me the facility to see the available units, then promptly secured…read morethe unit we wanted to rent. Moving in was extremely easy, and he explained the entire process. I recommend using his business.

My experience with Good Green Movers / Celis Movers was very positive. They sent a crew of three…read moreguys over who arrived on time and hustled. They moved my beloved piano with tender care, and all the other household items arrived perfectly unharmed. They were great at helping disassemble and reassembling furniture, and cleared a two bedroom house in just over 4 hours. Thanks again to Jonathan for keeping in good phone contact before and after the move to ensure we got everything we needed. Prices were the best I found. I would recommend them and use them again.

The move started off great. My wife and I did a lot of research, as we wanted to get a local…read morecompany that wasn't a broker. We were also going to be storing our goods at their warehouse, so having good communication and a local person to speak with was very important to us. The move and first few months of storage were super smooth. After a few months of storage the the rates went up, significantly. Strike 1. Years later we asked the owner for a mover recommendation, as we would be moving our goods internationally. Upon receiving the recommendation, we proceeded with the giving the mover a deposit. As the moving time approached, we reached back out to the movers - no response. After a lot of searching, calling, texting and e-mails we spoke with the local police - it was a fraud. The moving company that was recommended was stealing money, and had a history of fraud. The owner of the moving company had recently been released from jail for....fraud. Not exactly a great recommendation. We had to go through our credit card company to get our money back. Strike 2. Then the company was sold. The new owners are very hard to get ahold of. They charge you extra every chance they get. Strike 3. -When the company sold, they threw away my inventory list. I had to pay them to re-inventory. -It was approaching the moving date, the movers wanted to look at the vaults, I had to pay to bring the vaults forward. -On moving day (10 days later), the vaults were again somehow in the back, I had to pay again to bring the vaults forward. -After storing our belongings for almost 4-years, moving day arrived. We spent tens of thousands of dollars to store our belongings. Lots of extra charges. In the end we were also charged for the use of moving blankets. A nice $200 final bill. I cannot recommend this company in good faith. Be careful what you are signing up for. A storage unit maybe a better bet, rather than the vault setup at Good Green. I'm giving 2-stars because there were moments where we felt like valued customers, but mostly we felt like were we just waited to receive the next extra invoice. The happiest day was then we paid the final invoice, and finally cut ties with Good Green.

Fresh Start Movers Nick and D'Andre arrived on time, and were friendly and professional. They were…read morecareful with our items during the move from Sebastopol to Santa Rosa, and were open to suggestions when the lift gate on their truck refused to cooperate on our slanted driveway. - Not sure what refreshments to offer these professionals during all of their hard work? I offered cans of iced coffee, cans of coconut water and bottles of water. All three were warmly accepted! -Wondering if tips for their exceptional work are welcome? Ours was, and yours will be also.

Two really great guys came out and moved my piano. It was easy and flawless. they arrived on time…read moreand everything went well.

From our first call, to the last item being brought into our new home, Robb&Messer was a great…read moreexperience. The quote was incredibly reasonable, the service was wonderful, and the timing was absolutely perfect for what we needed and allowed me to set up our new house in plenty of time before my parents brought our kids over for their first night. We bought the guys lunch which they were incredibly grateful for, and they absolutely deserved the yummy sandwiches and so much more. The guys even helped us break down a built in bookshelf that was impeding removal of our giant couch, and they went above and beyond making it happen with the tools that they had on hand. When we move back into our home next year after the remodel, we will without a doubt be using Robb&Messer again.

it started with seeing the mover slide the wardrobe boxes down the solid oak staircase. I made the…read moremover aware that it might damage the Oak . He was irritated and chastised me for mentioning it. Then when he started to place a wrapped object on our antiques server I asked him not to. He said he knew what he was doing and it was ok and placed the object on the antique server anyway! The 100 year old mirror was busted out of the frame which they had been cracked. He said if I was unhappy there were other moving companies. Wow! A broken antique mirror, an entire wardrobe box of clothes that came out of the closet dry cleaned and pressed were stuffed into a box. The person I spoke with about the clothes told me he doubted I had waited three months to unpack the wardrobe so he was skeptical. My parents custom made parson chairs were wrapped and wrinkled and now a 8 months later are still damaged. The final thing was I went to wax my chest of drawers today and realized the drawer pull had been busted off. This is a short list because there are more negative things but too many to list. We gave a large tip to each because some of the men did work hard but still if you have some kids furniture it's ok. If you have family heirlooms or antique furniture find a good moving company.

Damian and Laurie were very considerate and helpful. I am most impressed by their customer service…read moreand positive attitude.

Raised rates multiple times over two years…read more Pro rate charge to move in Full month Charge to move out on the 3rd.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

Traci is just wonderful and super helpful. Great personalized and fairly priced place.read more