I had a great interaction with the manager, Anne. Helpful, friendly, and clearly knowledgeable…read more Plus, easy in and out with great security

These guys are awesome. The storage units look great. The 5…read morestars go to the customer service provided. Nino is an excellent manager and extremely helpful!

One of the cleanest facilities I have come across. Not to mention, it is family owned and the most…read morereasonable prices around. Much cleaner and accommodating than the nearby "Public Storage" which is just a chain who doesn't care about their renters. Dianne in the front office is super helpful and kind. The only downside is that they are usually pretty full and I had to wait for a larger storage unit when I outgrew my first smaller unit.

RODENT infested!! DONT RENT here!! Please view the nasty…read morepictures! People don't put their valuables in storage and unknowingly get them ruined by rodents! New beautiful 10x13 rug ruined and many other items in boxes! WHO has time to go thru everything and deep clean or dispose of it ...??? And attitude of management said many items ( during my understandable rant) "well what am I suppose to do about it??" Really! It's your job to get this under control!! Not only my unit 59C BUT I witnessed another one very close by that was infested!! Don't take this chance!! It's NOT worth it! There's many other storage businesses that will treat you a lot better and actually give a damn!!!!

I've rented trucks from them 6 or 7 times since we moved to Petaluma in late 2018. Their prices…read moreare probably typical for this area, but their service and friendliness are incomparable! Chris and Sara, the owners, who also live onsite, go out of their way to please their customers. I rented a 10-ft truck from them last week, when they already had promised all their 10-ft-ers to others; Chris decided to give a free size upgrade to one of the customers that had reserved a 10-ft, so that he could rent that 10-ft to me, a local repeat customer. Wow! He and Sara practically treated me, an 81-year-old who lives very close by in a seniors mobile home park, like family, even giving me a discount when I returned the truck. What a way to treat an occasional, repeat customer! I've also seen their interactions with other customers, treating everyone to friendly, efficient service. They are also a Certified Green Business, and all of their power comes from solar panels, so they really care about our environment. They deserve 10 stars!

A great safe place for your storage needs!! Best service, safety & prices in town!! Sarah in the…read moreoffice is always helpful and friendly. Jeremy always helpful too! If your at those OTHER place's that always raise your rent every few month's... Get out of there and head a few blocks to Northbay Storage!! Cheapest prices aren't always best, but Northbay is safe , clean & well maintained!! The best spot I've used.

The location and access hours are convenient. The staff is friendly and helpful. But when concerns…read moreabout prices come up- the " Blame corporate, I have nothing to do with prices". Which Im sure is true. But the rate hikes are out of control and start almost immediately. Don't be fooled by discounts and online promotions. Our rent has increased by %59 since renting in September, that a $92 increase. Despite monthly on time payments. The solution would be- dont use storage units. But the cost of living is so high that a small family cant afford a living space big enough. Its awful

Needed a storage location (large 10x20) while moving my parents for a few months…read more Local PS didn't have what we needed locally except one location and the cost was double for the unit in Petaluma. The staff in Petaluma was helpful, moving in and out was seamless. Location was easily accessible and clean. Staff members were proactive in the account management process. I would rent a unit from here again.

I had nothing but pleasant competent service here. Been renting a unit for around 5 months. Easy…read morereservations. Clear instructions. Auto billing. The introductory rate was great! Then it converted over to a reasonable (for the area) monthly rate as they explained would occur. The only thing I would have liked better is to make the rental signing contract process quicker. Perhaps allow the customer to fill it out prior online. It seemed to take a long time in person. But this is an issue with corporate. Covid protocol was followed.

The manager was awesome showing me the facility to see the available units, then promptly secured…read morethe unit we wanted to rent. Moving in was extremely easy, and he explained the entire process. I recommend using his business.

Not the best storage service. Ridiculous prices and inconvenient services. If you need a better…read morestorage space to rent, I highly recommend EXTRA SPACE STORAGE.

The staff working at Public Storage off of Transport Way (specifically Ms. Lial) was extremely…read morehelpful!! Thank you so much for your above and beyond service :)

Let me start out by saying this is the best storage place I've rented at, yet. The owner, David is…read morea great person, businessman, and runs a well organized storage facility. He is very fair in his pricing structure and very good when communicating with his customers, which is a big deal to me as a business owner myself. If you're looking for a quiet, clean and safe storage facility I highly recommend Cotati Rohnert Park storage.

This is a clean, reasonably priced storage facility. In my two years of experience in assisting a…read morefamily member with management of their storage unit, and having several occasions to speak with David I, like so many others, found him to be uncommonly kind and helpful. I would not hesitate to store anything over there, and it would be, by far, my first choice. Great members of the community!

These guys have a super place to store my rv. I like the location. Also on site dump station.read more

From the owner: Specializing in: - Automobile Storage…read more- Boat Storage - Recreational Vehicles & Campers-Storage - Self Storage - Portable Storage Units - Boat Yards - Storage Household & Commercial - Public & Commercial Warehouses

I came in and was confused on units and what to do and the great help I got from the female manager…read morewas awesome. She even talked me into a bigger unit which I did need. The property was so clean and since moving in Patricia has been great with asking me for assistance. Great storage

Public Storage is a scam business. Where is the 0 stars option because they are a financial black…read morehole banking on the fact that they can raise your rate and it will be too inconvenient for you to move all your stuff. Started renting here a year and a half ago and here is what they have done: 18 months ago - $165 / mo 6 months later - $215 / mo 6 months later - 269/ mo Now - These mf just sent me an email saying it's now $323 / mo while thanking me for being a valued customer. Like telling me you appreciate me while punching me in the dick. From $165 - $323 / mo in a year and a half. I also rent a second unit that was $99 / mo and they raised it to $130 in 4 months. This is the WORST PLACE TO RENT FROM. STEER CLEAR!. Unless you want to pay MASSIVE INCREASES IN PRICE in a very short period of time.