Suzy puts work in here. I enjoy our conversations she has a great attitude she's helpful, kind…read moreand a real HUMAN!!! thanks suzy for keeping up with the needs of many and your multi tasking woman super power abilities. keep up the good work

Susie and Lilli are amazing! From my first contact over the phone to the present, they have been so…read morehelpful, friendly and available for my storage needs. They maintain one of the cleanest storage facilities I have ever seen; one visit in mid October, Lilli was canvassing the grounds, picking up trash as she walked amongst the units. And they are always available in the office when I have questions, can't remember or find my gate code, etc. AND their rates are affordable!! Do yourself a favor and check out this storage gem in Sebastopol Rd.!

Let me start out by saying this is the best storage place I've rented at, yet. The owner, David is…read morea great person, businessman, and runs a well organized storage facility. He is very fair in his pricing structure and very good when communicating with his customers, which is a big deal to me as a business owner myself. If you're looking for a quiet, clean and safe storage facility I highly recommend Cotati Rohnert Park storage.

This is a clean, reasonably priced storage facility. In my two years of experience in assisting a…read morefamily member with management of their storage unit, and having several occasions to speak with David I, like so many others, found him to be uncommonly kind and helpful. I would not hesitate to store anything over there, and it would be, by far, my first choice. Great members of the community!

I am writing this review as a customer of this self storage since 2014. I am going to name the good…read morethings before the bad because I do respect them for allowing me to have a space there for so many years but I have to say my peace about my overall experience. Firstly if I was ever late they always made sure to give me a call. I did appreciate that as life these days moves so fast it's hard to keep up. I may have been late once or twice but I ALWAYS paid. (Even during the entirety of corona virus.) which brings me to my next positive. The front desk woman who usually is almost always there on the property has always been a very kind soul. She ALWAYS goes out of her way to communicate for the lack of (her management) and accommodates everyone as well. If it wasn't for the front desk woman I probably would've left much sooner than I did. I always enjoyed speaking to her... Now I must warn folks about this next part because as a customer who paid for so many years I believe constructive criticism is needed for a successful business to thrive. In the beginning in 2014 I paid 55$ for a small unit with the gentleman who owns the place. Back then that was a very reasonable price. I believe I moved up in size and that was 99$ for years. Last month when I paid for that said unit it was 109$ without my knowledge...apparently they (management) had sent me a letter in the mail notifying me CERTAIN units would be up charged. While I understand California is not easier to live in as the days go on I believe it would've been much better if someone had called me to tell me exactly why my CERTAIN unit was being up charged instead of a sneaky letter in the mail. So I decided to take my storage out that month and the management was so greedy they didn't even mention to me that they SHOULD pay me back for the days I wasn't in the unit anymore (about a week). When I asked the manager women (I am assuming Mark's Wife) if I could leave a small single table in the unit because my car was full of stuff from packing up she quite rudely replied "YOU CANT LEAVE THAT HERE." Not even a thank you for all the years I paid them. I sincerely feel bad for anyone who has to work with that woman. Last thing I will say is that 10am - 4pm hours are literally the worst times for a storage unit to be open. Some people have to work and those hours are terrible. Please change them to at least 7-7 for gods sake. It's very hot in Santa Rosa in the summer & the current hours are downright cruel to be in if your storage unit is directly in the sun. Anyway I wish I could give my experience a better review but I couldn't let this slide. I hope this place can sort itself out for that woman in the front. She has worked too long and hard to get cut short because of how rude her "management" is. Take care!

This place is awesome. Its well managed with great communication, excellent front staff that know…read moreyou unlike the bigger more expensive places, zero issues and the best rates around! Our needs were multiple units in different sizes. We were accommodated wonderfully! Thank You storage care Ps they even have snacks up front in the office incase yourself or your kids wore in need of a snack as sometimes things happen.

I have been with this company for a few years now. The place is clean, safe, and hassle free. The…read moremanagement team is easy to work with and polite and helpful. I would recommend Expressway Self Storage wholeheartedly. They are a five star organization.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

I highly recommend Lakeville Mini Storage. I have rented from them for ten years. Diana is…read moreprofessional, efficient, very kind, and all around amazing. I really appreciate her! She deserves ten stars. There is a man that works on her days off who is really nice and cheerful and seems so happy to help with anything. The maintenance guy is great too. They take care of their customers. The rates are reasonable and I haven't had any property damage. I am happy with everyone there and feel the buildings are safe and secure. It is easy access through the gate and for the units. Hours are good. Highly recommend!

Staff is great and ready to answer any questions you may have…read more Rented a unit for about 7 months! Good experience

Originally when I moved in I gave this place a five out of five but by the time I moved out they…read morehad sold their management to another company. Horrible! The only thing good about this place is the one person, Erica, who works at the front desk understands what a disaster it was when they sold the management. At this point I wouldn't recommend them at all. I've moved my Storage to Cloverdale; I'm paying less and I'm definitely appreciated as a tenant.

Manager Erika is great, as everyone seems to note. But the corporation seems to raise the rent…read moreabout every 3 months and probably counts on people being stuck there without a viable option to move stored items to a new location. My experience was that rent went up about 25% in 21 months. That type of price increase is a bit shocking and you can't help but feel victimized.

Pacific Mini Storage in Cotati has been the perfect place to my furniture…read more The area is clean and easy to access. Cherly, who is at the office is very helpful and courteous and is ready to help with any questions you have. I am very pleased with the service for my storage unit is the very secure and safe. I strongly recommend Pacific Mini Storage. Carol from Portola Valley, CA

Cheryl at Pacific Mini Storage in Cotati has been very kind and helpful to us through the process…read moreof needing two storage units and then combining them into one unit. Needing to store your belongings can be stressful and having someone like Cheryl running the office is great.

Beware! I stored my RV here for just over a year. The 1st problem hit a few months later when I…read morewent to p/u my RV, it wasn't at my site! Someone told Bob that I was in their site. Without checking, Bob moved my RV out of my site. Months later, I came to take my RV out and my solar panels were on the ground. No reason from the Office. Last Sept, I came to put the cover on my RV and found that EVERYTHING IN MY RV had been stuffed into black plastic bags. I asked the office WTF? They said a man came in to take his brother's trailer to Burning Man and when the key didn't fit the lock, he cld a locksmith to open the trailer and proceeded to stuff my stuff in bags. When he came across my Barbra Streisand CD, he figured he had the wrong trailer...he left it. It took me 7 days to put it all back. Bob said he would pay for any damages but when I brought the broken stuff to the office, a woman with her kids said I needed to prove the damage was caused by my wine glasses being stuff into the bags, my food umbrella could have been broken anytime, my glass wine topper must have been dropped...I was furious. This last time, I came to measure my new truck hitch to the RV and found my $225 RV Cover (that had been tied down) in the mud with my solar panels on the ground. The Office said it must have blown off during the storm....looking around, I see 4 - 5 RV's with covers and no problem. When you drive in, you have to sign in with your name, site # and reason...but, they don't check, I don't even think they walk around the place. You could say you're visiting your site and cause havoc anywhere as they don't care ... unless you don't pay your rent. I pay using Bill Pay and my payments have always been on time. I cannot believe these people are still in business. I would beware. I am done with this place. Carolyn

I used Bob's RV Storage for my 25' motorhome for a short time but was very pleased with their…read moreprofessionalism and courtesy. I had read the one negative review and was cautious, but have to say everyone went above and beyond my expectations. The price is reasonable and the folks there are very helpful and easy to deal with.