Terri is a very helpful and kind person - great customer service here. I was nervous about storing…read moremy things but Terri was very reassuring, explaining their security process to me. This property is neat, clean and feels very secure! I only needed a short term rental and I would definitely come back!!

We are sad to be leaving after 9 yrs of wonderful, no drama service. We never felt that are storage…read morewasn't secure even through the 2017 fires. We were blessed that our unit was still standing after the fires because it was the only thing left of our family stuff. Terry and team were thoughtful and kind during those times. I would have no concerns to come back if I needed to. I highly recommend this storage location if you are looking for secure, clean, kind facility. They also have U-Haul trucks available for rental if needed along with packing supplies.

This a well run, efficient business. We live near by, and use them over waiting in long lines at…read morethe local USPS. The staff are friendly, and able to help with almost any need that customers may have. My wife and I needed new photos in order to renew our passports. The owner helped us, and she was thoroughly enjoyable. She knew her stuff, helped us out and made small talk about traveling. We appreciated her attention to detail, and her friendly manner. If you need to mail.ship an item, I would recommend the UPS Store on College Avenue. You may pay a little more than the USPS, but the friendly customer service are worth a few extra duckets.

Dont shop here unless you have cash for small purchases. Horrible customer service made to feel bad…read morefor not having cash.

Excellent service, and great pricing. The fact that they close at 6pm ensures you get great…read moreservice; no employee wants to work overnight at any job. Happy employees = happy service. The place is very clean, and the ceilings are tall inside the storage units. Well lit, I feel safe, and I know my belongings will be safe as well. Also, free cookies and key rings!

Was waiting for nearly 20 min at a posted time they were available. Got hung up on then put on hold…read morewith a unhelpful voicemail. Eventually got help after waiting for so long i will not be going here again.

We had an industrial move, and I cannot say enough wonderful things about our entire experience…read morewith Schultz Bros./Bekins Moving!!!! Literally every single person that we encountered from your company was friendly, fast, efficient, organized and amazing from start to finish!!!! The fact that your quote/estimate that was provided at the outset - matched the final bill was amazing! I would highly recommend you guys to anyone!!! I appreciated your flexibility and your willingness to work with us on the varying needs we had throughout the entire process!!! Feel free to use my comments in any way to advertise how happy we are with your company!! With immense gratitude!

We used this company twice recently- once to move out of our 4,000 sq ft home, the next to move our…read morebusiness property. I have a long history working with many types of businesses and I must commend this company on their professionalism, honesty and efficiency. Bravo!

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

Reserved a trailer from them to pick up on a Saturday afternoon. It was easy to get checked in,…read morejust walked into the building and gave them my information. They asked me to walk around the side and meet with someone outside to get the trailer hooked up. They appeared to be extremely understaffed, as there was only one younger guy running around helping everyone load and unload their rentals. It took a second to situated with our rental, especially because the ball on my hitch ended up being too big and I had to run to Freidmans to buy the proper size. The younger guy (I wish I got his name) outside helping us was extremely helpful though when we were somehow missing another piece and needed to tighten the bolt on our new hitch. He was seriously busting his a$$ and had a great attitude the whole time. Trailer was exactly what we needed, everything was fine there. Drop off was easier than pick up. They had more people at this point, were able to take off the trailer and sent me on my way. Very easy!

Don Sheldon was the representative at the counter. When walking in he was verbally arguing with a…read morecustomer that didn't have the right reservation number to pull up his information. There were several people in line during this and his frustration level just continued to rise as he was verbally rude to people in line and on the phone. Along with his attitude he was also not wearing a mask properly over his nose. Not a good experience at all and he voiced that he was having a bad day to everyone and expected sympathy when not offering any. Rent from any other location but this one.

Clean and people who work there are awesome. Kathy took care of my needs. Highly recommended.read more

Let me just preface this by sharing that my family and I had been customers on and off with…read moreStoragePRO for many years. If you can look past the flashy new building next door, you'll see the same, tired old incompetence this facility has. My mother recently had an incredibly stressful experience here during the holiday season. The facility has been plagued by "power issues" that cause the doors to jam--a problem that seems to be a recurring theme for other customers as well. This made her unit completely inaccessible on Thanksgiving, of all days. When she brought this up, the manager, Kathy, promised and offered her a discount to compensate for the inconvenience of being locked out of her own unit. However, Kathy never followed through on that promise. Instead of an actual resolution, they tried to point to a "$1/mo" promotion for new units, which is a total slap in the face to a long-term customer looking for accountability. To top it all off, the new staff member, Ramon, was condescending and outright rude to her when she tried to discuss these concerns. It is disappointing to see a business treat loyal customers with such little respect. If you value reliability and staff that actually keeps their word, I suggest looking elsewhere.

This place has some top notch service. The management team has really gone above and beyond the…read morecall of duty. The team is FAR superior to the place I just came from, Storage Masters. Clean facility, flexible hours and great service. The last place had two out of three and their management style left something to be desired. I left because the condescending attitude from policy questions was just awful. PRO TIP: their internet specials offer better rates than in person. I am so happy about my switch I am writing about it!

do not rent here!! scam!! your rent will increase every 3 to 6 moths. unprofessional and tweekers…read morechillin on weekends

Needed to mail a prepaid UPS box. Called to make sure I could drop it off. The girl on the phone…read morewas super sweet and she made it very easy.

I found Fast Masters Movers through an Angi referral and I'm so glad I did. The piano movers I used…read morebefore were cheap, but they also broke the player piano disc player on my grand piano, so I didn't want to use them again. Fast Masters called me in advance of their arrival to let me know they were picking up a few items for the morning's move and that they'd arrive about 30 minutes after the scheduled time, which was well within tolerances. The crew of four meant they worked efficiently. I was really impressed with how each member of the team worked to support the crew as a whole and cooperated. They kept track of all the parts and tools and remembered my concerns about the player piano, making sure to protect that area throughout the move. Seeing as my baby grand had to make it down a long set of stairs, I'm glad I had this team on the job! They attended to details like ensuring my daughter's electric bike was brought back upstairs, since it'd been moved out of the way and putting the screen door back on its hinges. Nothing was damaged and they kept me informed when they made a stop in transit. I'd readily recommend using them for future work!

We used this company 3 1/2 years ago and had a great experience and I too would've posted an…read moreexcellent review. (Photos are posted above.) I therefore felt confident to again call up Julie and ask her to send a team to move the same Furniture minus some very large pieces to our new home. What a nightmare, The team arrived and immediately tried to turn it into it two day move. When we declined, they became frustrated and things proceeded downhill. I could write 10,000 words and not describe it accurately. The three person team arrived without water, hours late, did not seem like they were feeling well as three of them used our bathroom For extended periods of time, if you know what I mean! They built a cardboard ramp to move our furniture and boxes down a staircase-despite our protests (we were on a very tight schedule and felt desperate ) this destroyed furniture and boxes,literally ripped the bars off of wardrobe boxes, all in the exact same way. Left half of our furniture and goods behind, this we have learned are called hostage loads, to force the second day move and despite a contract tried to charge us Twice the estimate! Owner promised to repair and replace Furniture late that night, as I protested and shared the extreme damage and the fact that half of our belongings were left behind . They did not follow through. Julie gaslight and attacked me! She has sent harassing text messages @10pm, as I've used the proper authorities to try to address this after her failing to respond or live up to her responsibilities I will post a screenshot of her response to me which -"was it was all damaged already, My team did nothing" We live in a pet and child free home and all of this furniture was purchased with pride when our children were in college and was damage free. She of course, does not have proof that any of these items were damaged We have video and photos of items before the move and proof of sending her videos and photos in the early a.m. as this move dragged to the 2 AM hour at which time her workers were revving their truck engine in our small residential neighborhood, In a threatening manner. We found our new shark vacuum in a yard down the street and to whomever lost their king main bed Support we have it. They left it with us! Please beware and stay safe and avoid this company,It has changed greatly. These movers will not treat your home and belongings with Care,as we believe they know that there will be no remedy for their customers as the owner stated herself! Ps: The posted photos are a very small percentage, we have over 90 GB of proof! They packed this truck about 3 to 5 feet high And then kept telling us things wouldn't fit