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    Extra Space Storage

    3.9 (51 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

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    RATS !! This place has rats my entire storage unit was infested I had to throw it ALL away
    Terra G.

    If you want to find dead rats in your stuff when you leave and have management not compensate you at all. Rates increase every month with out consent at the end i was pay $200 a mon to store dead rats.

    Very clean !

    I came in looking for a storage the other day and was helped by Brandon and Ashley, very nice people and a very clean storage facility was looking at the 5x5 units very spacious will definitely be moving in!

    Screenshots of rated available online on 4/2/2023

    I hate to do this and even to take the time to write a review, but I do it to save others from this experience. This company/location is one of the many storage businesses that offer promotional deals and a "month to month" no-commitment policy to deceive potential customers. They offer a rate but reserve the right to increase their rates based on "market changes and cost of living." The pictures I include in this review are screenshots I took on 4/2/2023 from the promotional offers posted online. I have a 5 x 10 unit, and they increased the rate of my unit from $59 to $114 (last week of March) while they are offering a similar rate to the one I was provided originally. This company sells itself as "The self-storage facility you can trust," while this practice is disappointing and unethical. Apparently, this is a common practice in storage families, which take advantage of the law and their customer's trust to make money. They require insurance policies (which they sell), and demand to use the locks they sell. I couldn't find one self-storage business that offered a fixed rate, which is a type of collusion (secret agreement with a deceitful purpose). I wrote this angrily and disappointed because I was excited to have more space to enjoy at home. I'm sure, many need to rent this space and are chained to the "new rate" because they can't pay the additional moving expenses or, even worse, they don't have anywhere to put them. I don't recommend using this company or any other chain that will allow such practice at any of their locations. The company includes many five stars reviews, but I couldn't find the area to post a review myself, so my suggestion would be to do your research on the side. "Smart businesspeople are well aware that a deceptive firm will quickly develop a bad reputation and lose repeat and future business." - good luck

    Dust from them sanding the floors while my mattress, couch and cushions were in the storage for literally only 1 month!

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    11 years ago

    I can't remember the handsome guys name I dealt with ,but he was awesome! The storage was very clean and well lit I will highly recommend!!!

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    11 years ago

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    10 years ago

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    11 years ago

    Great place to store. Carlos is such an awesome guy, great at his job, "The Man" at taking care of your storage needs

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    15 years ago

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    11 years ago

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    Viviana L.

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    Page 2 of 2

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    He texted me all the important information and a map of the location making it easy to find my unit!

    Mentioned in 20 reviews

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    Arizona Discount Movers - Messages showing the messy clothes they left on the floor thrown around

    Arizona Discount Movers

    (21 reviews)

    I have never written a negative review before, but after the experience I had with this moving…read morecompany I feel compelled to warn others. The level of unprofessionalism, incompetence, and disregard for my possessions has been nothing short of appalling. From the start, their handling of our furniture was rough and careless. Our solid oak dining table, a piece of furniture we valued both sentimentally and financially, was returned to us scratched across the surface and covered in duct tape residue over the entire thing. It looks like they wrapped the table in tape instead of proper protective materials, leaving sticky, damaging residue that will require professional restoration. They also broke a standing wooden jewelry box. Instead of properly documenting the damage or treating it responsibly, it appears they attempted to patch it up while it was still wrapped, which only made the situation worse. A lamp was broken during transit; worse yet, they did not inform us of the breakage at the time. Because of that omission we had no idea where the lamp was or whether it was damaged. When they finally admitted the lamp had been broke, it was too late and the damage had already been hidden by their silence. The move took place in July. It is now March. Per the contract, after we submitted photos and descriptions of the damages we were required to allow 90 days for them to issue a check. I have called every week since then. Every single week they tell me to "give it another week" or they'll "send another check" and nothing ever arrives. This is not a misunderstanding or a single mistake; it is a prolonged pattern of delay and empty promises. This company is taking advantage of a young, first-time homeowner who now lives too far away to be a constant bother. Their failure to communicate, to take responsibility for clear damage, and to follow the terms of their own contract is unacceptable. I believed in giving people the benefit of the doubt, but this has been an ongoing, maddening ordeal with no resolution in sight. Do not use this company. I cannot stress that enough.

    1 Star - Worst Moving Experience I've Ever Had…read more I paid over $800 for what was supposed to be a full apartment move, and this was hands down the worst moving experience I've ever had. Their excuse to everything was that "I signed the paperwork" which meant I was satisfied. I signed the paperwork in a rush because when you are are a girl alone with two grown men rushing you to sign something because they are going to be late for their next job and making you feel bad and pressured I signed it in the moment. I immediately contacted the company 10 minutes later to complain. They forgot an entire closet full of my clothes, which I had to go back and move myself despite paying for a full-service move. The movers also left their trash behind for me to clean up afterward. The clothes they did move were handled terribly -- I had them wrapped and on hangers in garbage bags and instead of hanging them up, they threw all my clothes into a large messy pile on the floor. One of the movers offered to mount my TV, claiming he knew how to do it. He clearly did not. He didn't have the proper tools and should have declined, but instead left me with large holes in my wall that I now have to pay to have repaired. They also placed an entire storage cabinet backwards and left it wrapped, making it impossible for me to fix or turn on my own. It was obvious they were rushing to get to their next job and completely neglected mine. Despite all of this, I was offered no compensation, no resolution, and no accountability for the damage caused. Please save yourself the stress, time, and money and use another moving company. I will never use Arizona Discount Movers again.

    Extra Space Storage - selfstorage - Updated May 2026

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