I have not used their services, what I can state is they blocked my drive up unit at my storamerica Avondale, AZlocation . Not allowing my wife to be able to move our truck from our unit to leave. She asked them to move the truck just five feet forward so she could get our truck out. The driver and helper told her she can wait while they took care of the bill with a different tenant, that had nothing to do with us. The driver made my wife wait 15 minutes in our unit, unable to start the truck in 110° heat. This was false imprisonment and it is a CRIME!!!! I would not refer this company to the public if this is how they treat people! So if the company recognizes these two men, you might want to reconsider how these two guys represent the company. read more