Absolutely the most remarkable storage unit I have ever seen! The units are all inside a huge…read morebuilding with air conditioning. However, the luxury is that you can drive your car INTO THE BUILDING and unload your car in the air conditioning and park in the shade while you unpack. It's insanely perfect for the hot Arizona climate and we love, love it! While we reserved our unit online, we ended up going into the office for our keys and a quick tour. David was our contact and he was STUPENDOUS. He was more than helpful. He explained all the protocols and offered to help us get closer to the working elevator since we were moving immediately. He killed it on sales and customer service and we stuck with the bigger unit because we realized we'll store more here than usual since it's convenient and so comfortable to access. Further, we feel totally safe in this until, unpacking is a breeze and only other storage people are around. We are in a community of people who are all packing, moving and storing items and CARE. They hustle their carts to us when they are done, they hold the door on the elevator for us, and they wish us well. (It's 100% different than the hot, sweaty, dusty mess of panhandlers and homeless camps outside our last storage unit.) And yes, this is in the middle of Central Phoenix on 19th Avenue and Northern, super convenient for us. The only downside is that there are only 3 carts that we could find. So if it was busy, you have to wait. I think they might want to grab 5-6 carts for weekend traffic.

Not only will they raise your rent multiple times throughout the year... They have the audacity to…read moreraise it when they have had their main driveway doors has not been working for months!! This is a huge inconvenience because it makes accessing the majority of the units impossible while entering with many trucks, trailers and moving vehicles. The fact that out rates (two units) have more than doubled in a year, and not maintaining the property/units is not acceptable. We have spoke with many other tenants while there and they are equally or more frustrated. We have heard a couple stories much worse than ours. It's not surprising why so many people have been moving out lately. While it may be convenient to our home we will be finding somewhere else with better staff and facilities.

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

First off the manager Chris has always been so helpful! I've had multiple units at this location…read moreand he was a great help each time. Secondly, this is one of the cleanest and most easily accessible of the Extra Space locations I have been to. If I ever need a unit again, I will definitely come here!

Since moving back to Phoenix, I have rented at Extra Space Storage twice. Why twice? Because the…read morefirst time, after 6 months they raised my rates significantly, so I moved to another location. The second time, the same thing happened. They say they are adjusting for market conditions. total BS. Fool me once, shame on you, fool me twice, shame on me. Bottom line, I will never rent from them again.

This past Saturday morning, Pinks Junk Removal sent two stalwart movers, Jay and Theo, as…read morerequested. It was a superb experience. They called ahead to say they were on their way and showed up at the agreed upon time and got right to work. I had tried to clearly identify what junk and yard waste I wanted removed but due to old age, couldn't mark everything well. They walked the yard and garage with me to scope out what needecd to be done. They are clearly intelligent and cleaned it all up - even the non-marked stuff. There was no need for me to hover over their efforts. They quickly and efficiently loaded their truck to cart it all away. These two men were more than competent, strong, knowledgable (they informed me of the other services their company provides) and pleasant! I urge others to contact Pinks Junk Removal or Pinks Moving to help get ready for a relocation or major clean-up. The cost was reasonable and the service level is very high. - They are insured and bonded also. I plan on contacting them again for solutions and muscle. David O

My family & I were moving into our new home over a week ago & Pinks moving & storage was highly…read morerecommended for our future move by our realtor. We called them up immediately to get pricing, availability, answering questions, providing our inventory list, timeframe of move & so much more. The customer service over the phone & prompts of responses from our emails were amazing. On the day of our move we had a 3 men total to move all our belongings into a 26 inch moving truck. They were polite, respectful, handled our furniture & boxes w/ care & were quick. We do not recall our mover's name; 1 young man was short, very strong, organized, because we were impressed how he carried our heavy items w/ no problems. He told us he have been a mover all is life & definitely could tell. If any assistance was needed the other 2 mover's would call him over & or check in w/ another to ensure our was done properly. We will definitely recommend Pinks moving for moving services to all. Plus; you do not have to put a deposit down & can cancel your service w/o penalty. The company do not disconnect washer's or dryers so you would have to make sure that's completed ahead of time & hook them back up. A tip: ask for 1st time customer or home buying discount & if you pay w/ cash you would avoid the 5% credit card fee.

Very very nice family owned and operated mini storage. The unit was just the right size for my…read morethings. I went to check rates and liked them so much that I rented on the spot. They aren't open 24 hours a day, but their hours were never a problem. In fact, the only problem I had was remembering which unit was mine (again, they helped me with a smile). The unit was climate controlled - not enough to store wine or chocolate during the summer, but enough that my bicycle tires stayed in good shape. They also automatically charged my credit card - something I'm always worried about being accurate. It helped so much to know I didn't have to remember a monthly payment. The unit was clean, insect and rodent free, and convenient. If I need to store more things, I'd choose this establishment again. Thank you!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

Great convenient location. The facility is very clean and well maintained and the lady who…read moreprocessed my rental was so helpful and sweet.

Right space storage should be called wrong space storage the store at 3114 East 24th Street has…read morenumerous problems including problems with the door when the door is broken it is broken for at least a month or more unable to access the building during the access hours posted online and buy the company you'll be caught outside waiting and waiting and waiting cuz people work there but it's difficult to get in and out of the building during the hours of 9:00 and 6:00 and on Saturday it's 9:00 to 5:00 they don't care if the door gets fixed because they let it go the last time for one month one week and 3 days this time it's broke for two weeks going into the third week I wouldn't store there you shouldn't either they're going to rename it wrong space storage

Hi! I had a fantastic experience with this location. Ryan, the manager was amazing to work with. Im…read morein escrow and just needed a place for a few months during my transition. Ryan was very easy to work with and went above and beyond to ensure that my needs were met in a budget that I could afford. He even drove back to the location personally during his off hours on one occasion when my movers and I got accidentally locked out due to a time issue. He really went above and beyond! Thank you Ryan!! Thank you US Storage! Mark

Zack was very friendly and super helpful and made our families experience easy. Definitely…read morerecommend using this storage center.

Linda and the Staff really do treat you as a person and not just customers. When I had issues with…read moremy unit moving in they were happy to help me out! Wonderful Mom and Pop family style storage unit

Linda is amazing! Thank you for making my experience so wonderful and worry free. Very clean…read morefacilities

Lena is a very helpful associate. She always answer our questions and helps us with our storage…read moreneeds. She keeps the grounds clean as well. She is always a pleasure to do business with.

This is an absolutely horrible storage facility with shady business practices!…read more My daughter rented a storage unit for her apartment furnishings over the summer, and when we returned for the fall semester, her ENTIRE unit was infested with rats and insects. There were droppings and urine stains everywhere, and the smell was horrid enough to gag a hippopotamus. There was nearly $2,000 worth of damage from all the rat urine and droppings. I had to extend my stay to help my daughter clean out the unit, and we had to replace all of her damaged property. Lou, the attendant at the storage facility, told us he would take care of the situation and issue a refund for at least half of the rental fees. Instead, for the last two months, he has jerked us around and lied to us multiple times. Initially, my adult daughter tried to resolve this with Lou, but he kept dodging her calls and eventually blocked her number. Then I had to get involved, since there was no way for her to contact him. He told me he was issuing a refund for the rent that day. When I called back a few days later to tell him we hadn't received it, I found out he had blocked my number as well. I had to call from four different phone numbers over the course of two-plus weeks, constantly hounding him to do what he promised. Again and again, he said he would "take care of it," but then promptly blocked the phone I had called from. After all of this, he still only refunded a fraction of what he said he would. If you care about your belongings, DO NOT rent from this facility. Check out the other reviews! There are many complaints about rat- and mouse-infested units. To top it all off, the customer service is non-existent. You'll be jerked around, lied to, and have your number blocked so they don't have to talk to you. Initially, I was very patient with Lou, but after two months of dealing with his lies, I am done with this man and this disgusting storage facility. I will be seeking remediation elsewhere.