We highly recommend Todd and the Mesa location where we currently store our valuables at.. Renting from Extra Space thru Todd at 6840 E MADERO AVE, Mesa loc. has been amazing. We are in frantic mode, prepping to sell, organizing, packing - yet Todd has been an incredible help! We have rented from ExtraSpace before and even found a few sites closer to our home yet, this site had the right size units, best pricing, easiest accommodations and the best part, Todd has gone above & beyond to help us, even assisting my son unpack our trailer when it just him and my son. No cameras around to show the world or selfies needed to show how genuine and simple yet effective customer service should look like and feel. Just Todd assisting one more family during a very difficult time. For that I say... "Thank you!..." Sincerely, Russell K. Smith read more

Called E.S.S. 877 number, all my questions answered related to facility unit sizes, lock, access hours and price. (sorry, I did not note your name but 'Thank you!" Todd, manager of the 6840 E Madero Ave, Mesa, AZ, contacted me and we set up an immediate meeting time. Met me at the door and showed me to units. Viewed unit size and was what needed. Todd was superb with showing the way to access the facility and the actual storage unit access/lock. The process of the signing up for the unit storage was done very professionally and each step clearly stated. Thank you and glad to have storage for the next numerous months. C.Z. read more

Very much enjoyed storing my home goods at this location, super clean units , friendly staff, Peter and Todd made sure I had the right size storage unit for all my items. I even changed units once I had furnished some of the item I was storing. Thanks guys for a worry free experience read more

Extra Space Storage - Storage units - Self Storage Near Me - Mesa, Arizona

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The Good: The Manager and Employees are Great. The manager was friendly and helped as much as possible, fixing what he could. The Bad: Got a great web rate of $84. After 3 months receive a notice the unit will now be $164. Current web rate is $76. I understand rates go up but this much this quickly. Luckily they were nice enough to reduce it to $134 but who knows how long that will last. It really feels like people are being taken advantage of. Its not easy to move all the stuff from storage to go somewhere else, so you have to take it because it costs more to move. Not a real ethical practice. read more

Todd was absolutely amazing!!! I truly can't say enough about him! He really helped me while I was in a tough situation!! He was kind! He was helpful! He treated my daughter and I with the utmost respect! Truly just an amazing person! He has made this particular location a place to go to. Should we need storage again... I will go where Todd is read more

unit was ok. what the hell. it's a block cubical and a door. last month rent was jacked up 48%! 139 to 205. I'll be moving out as soon as possible. Before first of the year. read more

Even though they raised the rent within a few months, Todd was great to deal with. I know it's not him personally raising rent. Great facility read more

Todd was helpful in suggesting the type of storage unit we'd need for our purposes and explained everything, answering our questions along the way. We got a larger indoor temp. controlled unit from April through January. Easy access and zero problems. Would use this facility again. read more

Great facility, very clean & online rental was a breeze. I needed two units and was able to get them that day and beside each other which was very helpful. Todd the on-site manager was very courteous and went out of his way to say hello and check in with me several times to make sure I had anything I needed or to answer any questions I might have. Would definitely recommend renting here. read more

Todd was AMAZING!!!!! He stayed on the phone with me for 45 mins answering allllll of my questions and setting up my new reservation in a new state. Great service! THANK YOU TODD! read more

Sold from the moment I called to inquire about the price! It's been nothing short of a professional and courteous customer service experience! The facilities are clean and the perfect size for what I needed at the moment. I've had no issues to date so nothing bad to report here! I'd highly recommend this storage facility to anyone. read more

5 STAR storage experience! Todd went above and beyond for us! The unit was so clean along with a great perimeter gates, camera, and unit alarms! Please go here for your storage needs! read more

I had been in my space for about a year. At first it was phenomenal. I chose an indoor 5x5 which meant it would be air conditioned. A few months later my rent was raised. Then again and then again the final time bringing me to almost $100. My unit frequently had roaches which is something I've never had a problem with in my own home. This summer when I'd go into my unit it wasn't cooled at all it was more humid and disgusting then it was outside. Staff was friendly but I felt like the raising of rent more than once and getting to almost $100 but not being cooled which is why I chose inside. read more

I really enjoy the people that work here. They are friendly and stop to talk to you, see if everything is good and keep the place very clean. Plus it is close to my house. read more

These guys were great, especially when I was in a pinch, they got it done quickly, and cheap. Definitely use them again, if I need space. read more

Great experience overall with Extra Space Storage! Facility was clean, safe, secure, and though I never really interfaced with staff -the one time I did that person was extremely nice. Unfortunately, the rate hikes are what led us to close out our unit. Everyone is going up everywhere and I don't understand how some businesses can justify such significant rate increases. It was great motivate though for us to organize our garage though so thanks for that!! read more

When we got our storage unit with them they told us that we were getting a discounted rate for six months. They said if we wanted to keep this rate we had to pay up front before the six months was up. Less than six months later and they are increasing our rate from $84 a month to $120 with no notice or warning. We are now going to spend our weekend moving our items out of this facility. Would not recommend this place to anyone. Super disappointing. read more

very knowledgeable, professional, and honest I would highly recommend coming here even though the rates are pretty much the same just Customer Service means everything!! read more

I used the indoor unit and it was great. Used it for about 3 months, however when I went to cancel the cancelation didn't go through the first time, as a result I got charged an extra month. However, when I canceled it days after, the location contacted me, said that they would give me a refund since this happened and everything worked out. Another problem I faced was bugs in the units, however this was during peak monsoon season, and there isn't much that could prevent that since the humidity brings more bugs. Overall they were super professional, it was a nice location and if I had to use this again I would! read more

Todd was amazing helping us with our storage units at the location at Power and Guadalupe. You need to go see him. He took care of us and even got us an extra unit at the last minute when our stuff wouldn't fit in what we had ordered. Make sure to use this place. Todd will take care of you. read more

After being here a couple months they took the liberty of hiking my rent $30 extra each month because they said they could. And then access denied at 10 o'clock save your money go somewhere else with more reasonable after hours access ability. read more

If I could give this 0 stars I would. This facility was extremely expensive and is crawling with termites. My furniture got ruined and when showing they manager the bugs and termite tubes in the unit, she just said she'd ask the post control person and get back to me. She never did of course and when I called her she said the pest control person didn't know what type of big it was and what the tubes were. Any pest control person would know what these look like so obviously she didn't ask anyone, just gave me the insurance information. Not all storage places require to get insurance. This one dies because they have to with all the issues there. This place is awful!!! Don't store anything here. Use another company. Any would be better than Extra Space! read more

This place has been down the street from me for uears and I have never needed to use a storage unit but I'm happy this is here! Tiffany was a big help and very nice! They have very reasonable rates and thanks to yelp I hot a great deal on storage and a moving van. I will update my review after we move in but we are off to a great start! read more

I want to say her name was Amanda but the girl who helped me set up my account and rent my unit here back in January was a DOLL. I had an issue with pricing on the website when trying to make a reservation and they fixed and honored the rates for me that I saw on line. The Facility manager I spoke to on a separate occasion and he was super cool and helpful too! Glad I came back to Extra space. I rented here about 10 yrs ago and it is clean and people are nice! read more

I just rented a unit from this location. The staff was very professional, very friendly, and made the whole process very easy! So far, I would recommend renting from this location. No complaints. :) read more