Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Need to be very careful when you write reviews for U-Haul. I had problems with my reservation,…read morebut that was back east AND the facilities that i actually picked up my equipment from were friendly. I had a similar problem arriving at another U-Haul facility and was told my 10x10 which i reserved was not available. Also had a go around with the attendant. But again it was at another U-Haul facility. This facility got a 5 because Lupe explained things to me. He took the time to try to find me a storage facility AND arranged for me to drop the equipment off at their facility. THANKYOU. In addition when i got back to the facility to drop the auto transport the manager asked if i still needed a storage area. She did not have a 10x10 but got me into a 10x8. Again i recommend these guys (and lady).

Lindsey Allen the Manager there is amazing. Awesome customer service and a genuine and nice person…read more She made the whole experience.

We needed safe local storage following a house fire. Brian and Jenn at…read moreU-Stor - Eastmark had a perfect brand new unit that has 24 access, dual unit locks and 24 X 7 secure entrance and exit access. The 1st month special price really helped. Auto pay set up was a breeze. The location is conveniently located and very clean. Brian & Jenn are friends you haven't met yet and make you feel like you are family. Yes, I highly recommend them and their storage units.

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Had a great experience here! Manager Michelle and Beth were wonderful to work with and were very…read moreinformative. I only need a month, but if I ever need storage in the future, I will look back into this CubeSmart!

I was moving out of my unit and still had a couple of weeks to be out of my storage locker. There…read morewas a black and yellow guerilla tote filled with over $300 worth of stuff in it. A friend was coming to grab the tote and discovered Nathan (the manager at this location) had gone into my unit and thrown away my stuff. I called him and explained my discontent. He was super apologetic and admitted to throwing it away, and I asked to be compensated for the thrown away items. He explained to me he could not authorize and reimburse me for the thrown away contents but would follow up with corporate. He never called me back and followed up with me, and I lost $300 worth of stuff. I asked him why he went into my unit, and his explanation was that he thought it was left by accident. I get accidents happen. However, agreeing to push my request on his end with corporate and then not following up is extremely substandard, and the result was me being out $300. I would never go back here.

Its a good place until this go wrong, unable to speak with corporate headquarters, no phone no…read moreaddress.

I do not recommend this business at all…read more Well my husband has been renting a unit for over 30 years. Today he went in to ask a question and a very unprofessional person simply snapped at him. Sorry you're having a bad day KAREN...but your customer service skills suck. Now we are in the process of emptying the unit out. You, person at counter....seriously need to find another profession away from humans.

Jessie was great, and the place was clean. However the business practices border on nefarious. I…read morerented a small storage unit 3 months ago for $66. per month. After 3 months the price skyrocketed to $117. A 78% increase. WOW! I am done with Extra Space after being a customer since 2023. I have moved and downsized 3 times just to keep the same rent! Beware, look at the fine print and ask questions. The reason for two stars and not one is because the managers were always friendly.

The staff is extremely friendly and the site is super clean and they have an easy process for…read moregetting a storage! Definitely recommend!

Tracey the receptionist was very knowledgeable and very nice !…read more I recommend this facility!

Scammers. I cancelled with the mgr onsite, an auto storage unit a few days before I was to move in…read more Was told my pre-paid credit card charge would be refunded to my card within 2 weeks. Three months and MANY calls later, I do not have my refund. The local office does not answer their phones and their "customer service" staff provides different excuses every time I call. Their promises to escalate to "William" the district Mgr either dont happen or are ignored by him. Stay Away!

First of all ... the management changed in late 2017. The new management team is friendly and…read morehelpful. Second ... I have not had any issues with storing my boat and business items at the site. There is 24/7 secured access to your items. I have been storing there for two years.

Had a great experience. Sara explained everything very well. I will be recommending family and…read morefriends.

We just sold our home in Gilbert and moving nextdoor to the city of Mesa and needed a place to…read morestore our stuff for a couple of weeks until our new house is ready so we chose this location it seems like a newer location the facility is clean and nice and the units are nice sizes. I would highly recommend this location or the location at 457 Higley Rd. in Mesa they have excellent customer service at that location as well.

Just to start off I will not use U-haul PODS again. They nickel and dime you to death. I have a pod…read morethat was brought to my residence to unload. Since they are not going to Pick it up until 8/25/2022 they charged me another 119 dollars since my time was due on the 22nd. They should have some type of prorating system. So if you use U-haul Pods you should ask these questions 1. What is the rental? 2. Do you charge to move the pods from one location to another. 3. Do you pro-rate your monthly fee? I will say that the pods seem to be watertight, and my items inside did not move at all during shipping.

The pricing is very reasonable and the staff are very professional. I highly recommend this…read moreparticular facility! Never had a problem during all the years there

Ryan Amaraland Sherry Coloma, so helpful so knowledgeable and super patient. Spotless and clean…read more Its not easy to get a space in here. because its as it should be. One of the better prices in the area. Thank You so much.