Tower Storage is exceptional and delivers exactly what Chandler, Ocotillo, and Sun Lakes residents need: clean, secure facilities, top-tier amenities, and a team that treats you like a valued neighbor, all at prices that make sense. Amenities: * Clean, well-lit units with climate control options for sensitive items. * Advanced security: gated access, bright exterior lighting, and reliable surveillance. * Convenient features: drive-up units, wide aisles for easy maneuvering, loading docks and complimentary dollies/carts. * Customer-friendly hours and an online account system that makes reservations and payments effortless. Staff: * Professional and courteous from the moment you call to move-in day. * Knowledgeable attendants who explain unit options clearly and help match you with the right size and features. * Responsive service -- questions are answered promptly and with genuine helpfulness. * Personal touch: staff remembers repeat customers and follows up to ensure everything's going smoothly. Affordability and Value: * Competitive rates with transparent pricing and no surprise fees. * Flexible lease options that work for short-term moves or long-term storage. * Excellent value: when you add cleanliness, security, and exceptional service, Tower Storage feels like a premium experience at an accessible price. Final Verdict -- Tower Storage strikes the ideal balance between amenities, service, and affordability. If you want a hassle-free storage experience with thoughtful conveniences and a staff that truly cares, this is the place to go. Highly recommended. read more

Quick service gave me a wonderful discount very accomplished Thank you so much !!! Check em out !!!

Facility is clean and has adequate lighting. My one request is to add one additional cart to load items to be added to our storage unit.

Finally moved out. Price almost doubled in less than a year. They claim they are just raising prices to keep up with the cost of doing business. Does not take a genius to know that the cost of doing business has not doubled in less than a year for a storage facility. Just outright greed. read more

I rent a RV storage covered space here. This facility has thought of it all! It is the absolute perfect place to store my precious goods. I greatly appreciate the level of security that is provided. The access times work well for me. There are so many amenities that I don't believe I can think of another place that offers all that Tower Storage does. The staff is so friendly, professional, and welcoming. I feel appreciated as a customer and just from the service alone that Jasmine and Wendy provided me from day #1, I have already bragged about this place to my RV buddies. Highly recommend, you'll be glad you moved it! read more

Some of the nicest people I've ever met! I stopped in right before close to get some information, ask questions, and probably talked their ear off a little too long for a Friday. However both people manning the front desk were extremely friendly, knowledgable, and just because of them we'll be back to get a unit. Highly recommend! read more

Wow. Been there 4 months paid on time. Now my rate is going from $78 on my unit to over $180? WHAT?! That's insane. "Although we strive to give you the best storage rental value for your money, it has become necessary to increase the rental rate on your unit to keep up with the supply and demands of the market, the ever increasing costs of doing business (i.e. taxes, utility increases, inflation, property improvements, increasing vendor costs and upkeep)." Sooo what you mean is this: "Due to cooperate share holder and CEO greedy demands ONLY, we must raise rent to increase their pockets for their life style to continue". We all know inflation was BS. So let's stop LYING about that still. Cooperation's such as US Storage Centers which this is owned by has continually overcharged people. That is a scum bag business move and I will be taking my stuff and finding another storage unit. These reviews are not lying. Horrible value now. US Storage Centers is ran by trashy people who belong in a landfill. read more

Yasmin and the new manager are great but the place raised my parking space by $50 bucks as soon as I moved out of the storage Unit , haven't they got the memo that we are in a recession and inflation without wages catching up ? Not everyone is retired and wealthy, some of us still work our hutts off every day to feed families, you might say $50 is nothing but for me it is when you add all other price hikes we had in this last term , can't wait for this to be over . read more

this place is absolute trash. The host Jasmine is the worst and never available . The car wash is always broken. They change the hours of accessibility, which is super inconvenient. they raised the prices about three or four times in one year so if you sign up, get prepared to have the price increased on you. when I left my storage, they tried to charge me for two additional months. You have been warned.. read more

Davion was great when I went in today to check out RV spots. There were several to see and he gave me the grand tour. I leased an RV spot within the same visit. read more

Pros: Unit clean, easy to access, lighting good, no bugs. Cons: Price gouging! I started paying rent in 2019 for a 10x10 at $104 monthly. They raise rents ever couple months. Now I'm paying $182!! BEWARE for new customers! It's all a good value in the beginning but watch out if you stay longer than 6 months. Storage Unit Sale coming soon! read more

Don't waste your time! We have been trying for 2 months to get into this storage just to sign our papers and setup our gate code with representatives. First time we tried was on a Friday, they say they're open until 6, we got there at 1 and there was a sign on the door stating they'll be back at 2:30. We got there at 3 and they were CLOSED! We then tried the next week and got there on a Saturday at 12, says they're open until 5, but there was ANOTHER sign on the door saying won't be back until 1:30. Didn't even attempt to try again. Fast forward to today, we called a week in advance and let them know we will be showing up Sunday at 11, they open at 10. we called in advance to heading over and they said there are no representatives on sight. If you're gonna be a business with posted hours maybe you should work the hours posted or don't have them displayed!! Even after scheduling an appointment with you, you can't even be there. read more

Holy rate increases. Don't blink or they will raise the rates on you. This place has increased almost $100.00 per month since they opened, and since they have you by the short hairs there will be no end in sight. Nice place if you like paying $270/ month for a covered spot Look elsewhere read more

Tower Storage is relatively new and the property is well cared for. The interior storage units are extremely clean and it's cool inside. I love that they keep it at a steady temp year round so I won't have to worry about my items in the AZ heat like I did last year (when I had my things in a storage unit at Public Storage that was Not climate controlled). At Public Storage, it actually cost $10 more per month than what I'm paying for my climate controlled unit at Tower Storage. There is a dolly for use which makes it easier to transport items, especially boxes. My dog died recently but he would have loved the free dog biscuits and the dog relief area that is a small dog park just for customers. There is also a conference room for rent (at a very competitive price). Gabby, the senior property manager, was friendly and extremely helpful and even went back to the office to get a tape measure to measure the unit for me. It was true to size unlike some storage facilities that charge for a certain size but they're really two feet under. *Tip: always measure and don't assume. Gabby was very patient with all of my questions. She already impressed me when I looked at everything and bought my storage unit but more so when I brought some items to my unit for the first time. Gabby came to my storage unit area with a dolly to make it easier for me to transport heavy boxes to my unit. I really appreciated her thoughtfulness by taking the initiative to offer assistance. Highly recommend Tower Storage. It's the complete opposite of Public Storage in a good way; makes me wish I changed storage facilities a long time ago. read more

Tower Storage - Door on interior units. - Self Storage Near Me - Chandler, Arizona

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Now that I'm past the initial frustration of getting set up, and having staff input my entrance code, I'm pretty satisfied with this place. It's clean and neat. Hopefully, no further issues will arise. read more

Hunter was awesome to work with! Highly recommend. Storage was easy to get into and cancel when moving. read more

Extremely clean and well run. Has all the amenities you can ask for when storing a motorhome, including covered parking, wash area, propane and electric hookup. Well lit for use day or night. We highly recommend this storage facility to house your motorhome. read more

Lyndsey was so incredibly helpful helping us find the right unit for us. She explained everything very thoroughly and was exceptionally friendly. I wish every service industry had someone like Lyndsey. The facilities for both indoor storage (which we bought) and the outdoor trailer storage and additional facilities are second to none. We are on the waiting list for our camper now read more

I visited your place on business on 3/14/21 (Tower Storage) was very pleased with the attendant (Hunter) who was very helpful with information that was needed. Rented another storage space that I will be needing for a short spell. Hunter took care of of new contract and was very kind. Marie Neely read more

Started out at a good rate on a special but then skyrocketed in price. Pros: clean facility that is gated with a code Cons: customer service sucks. When I tried to check out the manager literally told me she lost a customer because of me since I didn't give enough time...so basically my 160 every month wasn't enough to consider me a customer this whole time. When I need storage again it definately won't be here. Learn how to talk to people read more

Clean and well maintained facility with great customer service. When we checked in to our unit they quickly walked us through the facilities. read more

Jasmine was very friendly, efficient and very helpful in getting us a space for our RV. The facility has a very good layout and has tons of amenities. Great location. Highly recommend this location and the team that helps you. read more

Why should you choose Tower Storage? - Clean facility, I mean really, really clean. No dings or dents in the walls or doors, no evidence of insects or pests. - Gate code to get in and out of the facility, can you safe location? I can. - Friendly and knowledgeable staff. Every employee I have had the pleasure of working with has been wonderful. - Online payment processing if you rather pay online. - Charity Storage location (as of this review) you can donate your items to if you don't wish to store them any longer. While I can't speak to the large vehicle storage, my little 5' x 10' until was exactly what I needed and they provided the best storage unit/facility I have ever used. read more

Jasmine is exceptional to work with always on top of her game and never let's me down. She is one of the hardest workers I know. Anytime I have a question or a problem it is taken care of right away. She is a very hard worker. I think she definitely deserves a raise, and you guys need to build her a house in the back!! read more

The facility is new and has a number of amenities. Our monthly fee includes onsite dumping, water, tokens for use towards the onsite RV wash and free ice from the office. They also have propane you can purchase onsite. They have a number of cameras that rotate through the property to keep an "eye" on things in the lot; this is viewable in the main office on the several large screens they have. My only "negative" is that they really need to update their contract to reflect the accuracy of the terms/rules. As an example, the contract states "no animals or pets are allowed on the property", yet the property has a dog park in it and they provide dog treats in the main office. There is also another rule stating that "occupant will notify management if the vehicle, boat or trailer is to be out of the space for more than 24 hours". That basically means you would need to tell the office every time you use your RV. When we called to ask about this specifically, we were informed that they really only need to know if it is more than 30 days so they can ensure that the space hasn't been randomly vacated. read more

So glad I found this place! The property was clean and the unit was just the right size for what I needed. I worked with Amber and could not have asked for a more helpful team member. Thank you Tower Storage for having such an awesome property and an even better staff! read more

Lyndsay has been great every time I've been into the office. I've rented units in Arizona and California and this one is by far the best run and maintained I've dealt with. I have in indoor unit and the temperature is always cool, even when it's HOT outside. The halls are clean, as are the driveways. read more

We are moving our storage to this location, which is much more convenient for us. We stopped in to see a unit and understand availability and had a very pleasant experience with the young lady that was there to help us. The sign-up process was easy and we look forward to the convenience going forward, particularly since they have self-serve access after the office closed. read more

We have a RV spot and the rate increases are insane, been there for a little under 2 years and have had the rate increased at least 3 times! We are now paying almost $50 more than their advertised rate for new customers, why would you treat a loyal customer that way? We are going to have to go to another facility that is charging almost $90 less for the same covered but bigger spot. It's a nice facility but feel taken advantage of by the owners and their constant rate increases. read more

Jasmine was absolutely wonderful, professional and personable. She truly goes the extra mile to make sure you are comfortable renting with this facility and you know your stuff is safe, secure and truly cared for! Thanks Jasmine! read more

Hunter offered wonderful customer service! Very friendly and helpful! The facility is AIR CONDITIONED and very clean. I highly recommend this facility read more

Lyndsay helped me enormously, and wisely saved me from making a huge mistake!!! She was so courteous and patient and knowledgeable. Thank you so much Lyndsay! Tower is such a clean and safe environment for my stuff, this is great! read more

Eric was very helpful and do a great job showing us around and also showed us what was practical. The other facilities near by had cob webs, looked dirty and no insulation on ceilings. Tower was very clean and had other cool stuff like a dog park and even car wash cleaning facility. The spaces were clean and the ceilings were insulated and you couldn't tell that the non AC rooms were without any conditioning. Very nice place and helpful staff like Eric. read more

Very Clean! Very good assistance! I came to inquire for some storage here and pricing. The guys at the counter are very down to earth and very polite! They had no problem showing me around the facility and answering any of my questions. Needless to say, this is one of the best places to park your RV, rent a garage, or store you belongings! Pretty great amenities to accommodate anyone using their services. RV wash area, Restroom by the wash area, Detail area, Covered parking, Secured environment, Huge garages, etc. read more

I was looking for a storage place that was super clean, temperature controlled, help receive items into the unit when I wasn't in town, and nice people to work with, Tower Storage hit all the points and beyond. Gabby and Lyndsay were so helpful and so nice. And when I call from out of town asking questions, they return my voicemail in a timely fashion. Thanks!! read more

Paying a premium for a facility that is at this point just as ordinary as my previous storage facility. No wash facility or propane yet and no eta at this point. They opened prematurely and should have been fully functioning before taking us in. My words echo the feelings of several RV owners that are now onsite.The trust is not there. The access hours are out of sync also. Access before 6am would be much better as it is cooler and there is enough light to go in and clean our RV's in the non-functioning wash facility:( read more

Rented a unit 2 months ago and already a rate increase, feels a little like bait and switch. BEWARE

Very clean and safe storage. I just got my second unit. I recommend Tower Storage for anyone in the area.

This place has great deals on storage. It is kept real clean and has an excellent staff

Lisa provided wonderful service and had great follow through. She saved the last space available for our RV storage needs until we could make it down there to sign the rental agreement for the space. Highly recommend the business - onsite washing rack, free tokens each month, and a dog park for your four-footed friends! read more