This may seem a little tick tacky. But if your work requires you to physically work in a fixed…read morelocation . And that location has customers coming to your location ... you really should know not only the cross streets to your location but which corner you are on ... southwest, northeast etc... Probably even more critical if you work for a storage facility. Moving trucks are not easy to maneuver and especially around busy intersections. I didn't set up the rental and had never been there. I was helping a friend from out of state get his mom moved. Nobody I was with knew which side of the street the facility was on. I called the location to verify the cross streets and then asked apparently the most frightening question of all... which corner are you located .... Dead silence but she retrieved a map .... After a couple of minutes looking she said Northeast corner..... nope!!! Close though !!! Anyway hopefully the managers will read this and make sure those who answer the phones know exactly where the facility is located. The young lady was very nice.

They made my moving process super easy and convenient, while staying low cost compared to other…read morestorage facilities.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

Been using them for about a month now. The sign up process was quick and painless and they had the…read moresize I was looking for. The unit itself was clean and in excellent shape (meaning the door wasn't bootleg or hard to open). Their pricing is good and I got a couple specials when I signed up. The only thing I don't really care for is that you can only have access 7am-7pm. I almost didn't go with them cause of this but I really like the location of it, since I use the unit for work a lot. Other than that, this place is great!

It's a cool nice storage place, decent price too. Only thing I didnt like was that the door you use…read moreto get in building is an automated sliding door but you can't keep it open. Soooo that means every time a mover is moving something in, you have to put in your code to open it again. So I had to stand by the door in the 100 degree weather to keep it open for the movers to move my stuff into the unit. If there was a way to keep it open, no one explained that to me when i went to pick my keys up.

Hello, i had a great time since my check in and my check out at StorQuest. Simple walk-in and…read morewalk-out. The service was good, every time i walk in to check my storage was clean. I ask to keep my stuff safe and they did it, so I am happy.

Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I would like to recommend Arizona Self Storage at Gilbert for their great services, and their…read morewillingness to help customers. I arrived at their facility late around 6PM on a weekday, after a long day's drive with a fully loaded SUV from Pasadena, CA at the end of November. I didn't expect much as most storage places don't have much service. I was greeted by Jo, and she quickly helped me set up the account, and processed the transaction. She even stayed for another half an hour in case I needed any help. All in all, excellent service, with nice people too. One couldn't ask for more. I highly recommended their excellent services.

Warning: extreme rate hikes whenever they want. Extra Storage increased my rate from around $100 a…read moremonth to $200 a month. The only notice you get for this is a postcard in the mail, everything else they call and email to make sure they reach you. When I called to ask why my rate was increased they said it's based on market rates. I suspect they don't try to notify people of this by phone or email for a reason. So be aware Extra Storage can increase your rate by a lot after you have stored your stuff there, and of course they don't tell you this when you're first getting a unit with them. A slight increase I can understand but this feels more like practices that are designed to take advantage of customers. This location does have nice staff and is well maintained though.

I recently needed to upgrade to bigger unit since my wife and I have accumlated more things in the…read morepast 2-3 years. We went in and spoke to Gilbert to see if he had the next size storage unit available and luckily he did. Gilbert gave me the best rate he could find and we really appreciated his diligence and honesty in providing that rate for us. I would recommend this location to anyone looking for an honest, well-kept storage facility in the east valley.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

The customer service shalini gave me was Phenomenal she also told me about the storage having to…read morehave insurance so I was prepared to do so She also told me about a unit that was a little small but I can manage to put some of my things in there for the time being I just moved to Arizona and she showed me and told me a lot of information that I needed to know about the storage unit I get this place a five star rating thank you Shalini you are the best

Don't try to rent a truck from these guys. We showed up the morning of our appointment and nobody…read morewas there. Had to get one from U-Haul up the street at the last second on the day of our move. Extremely frustrating.

I have had nothing but the best experience with Krystal! I have a storage unit for work purposes…read moreand she is always willing to help no matter what! Whether it's communication or moving purposes. Could not reccomend this business and location enough! She is always smiling and in the best mood so it makes me feel great about my decision to choose ExtraSpace!

My experience so far has been good. Casey was super helpful and the facility seems clean and is…read moreeasily accessible. We are storing furniture here to be donated to refugees and the location and space are ideal to hold everything we need to at a good price.