Oh my goodness! I feel terrible about this. As I thought I had reviewed this business. Now I find…read morethat I have not. My apologies to them and to you looking for a storage facility. I have had several storage units over the years at different places. Armored Self Storage, is the absolute best I have ever done business with. They always go out of their way to help you . The staff and the owner are such nice people. The facility is clean and they provide trolleys to take from your vehicle to your unit . Please make sure to return them inside. The Very best thing is, it is air-conditioned inside. It is actually nice and cool and they play nice music over the PA SYSTEM. The great thing about having air-conditioned storage, is that your items don't get ruined ,they don't get cooked in 120° heat . You can even rent a moving van from them . So you can bring your things to the storage unit if you need to. At one time I had rented 3 units at once. The more you have rented, the better rate they will give you. I rented from them for about seven years . I had payments taken from my card each month. It was hassle free. If you live in Tempe or the area ,and you need storage . I believe this is the best place you'll find .

I had stuff here from June 2018-Feb 2019 and every time I went there the place was clean and the…read moreservice was wonderful. All of the employees were friendly, helpful and polite. They went out of their way to offer help, sometimes before I even had to ask! The manager is who I saw most often and he remembered me by name and my unit number. He asked about the friends and roommates I had that had visited there with me asked how they were doing and stuff even if he had only seen them with me and never spoke to them directly! I was blown away by how personalized our interactions were and it made me feel a lot safer somehow. When we were first getting the unit he broke down the agreement into simple easy to understand terms, explained all the policies/fees in depth, and still got the whole process done and the keys in my hand in less than 15 minutes. The place is air conditioned and temperature controlled. There is a huge freight-sized elevator with covered/lightly padded walls to take you to each floor. They have free mattress dollies, carts and furniture dollies you can use for free, no questions asked, as long as you put them away. The building and every hallway was always always clean, no Trash, no dust, nothing just laying around. The bathroom is large but only one person can use it at a time. It was always clean and well stocked and never really had a bad smell. You can make your payments online, (with no extra fee!) which is a big plus to me since I would hate to have to drive down there every month to pay in person. We never saw any bugs, mice or, other vermin anywhere at all on the property. When I got my things unpacked, I double-checked and there were no bugs anywhere. Not even silverfish or crickets! There is a soda vending machine, a water fountain and they also sell bottled water if you forgot to bring a drink. My only complaint is that I wish they were open for more hours especially on weekends, at least until 9 like the majority of businesses in the valley, but I get it. They have a small staff. They are open 7 days a week which is awesome! We had one really bad day on move in and we were stuck there after closing and the manager was very understanding and courteous and worked with us, not against us. At every opportunity, any time something went wrong (throughout my entire 8ish month stay), he went out of his way to be flexible and patient and try to lighten the mood. I will happily come back to this Armored Storage any time I move and will recommend to everyone I know who's looking for a secure, temp controlled place with great customer service and reasonable prices.

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

Great place nice staff would store again. I lived in Cave Creek but used this location as it was…read moremore than 50% less than other locations. This was a drive for me but the place is nice and clean and so is surrounding area. Highly recommend.

These guys gouge their customers. I had a bill come due this morning-morning of the payment with a…read more$20 rate increase! We need a state agency to keep these greedy turkeys in check! They've just raised the rate on me for the last time!

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Family owned. Super helpful. Always clean. Always secure. You really couldn't ask for more. And to…read moretop it all off, Jo is the friendliest. Anytime I'll need a storage unit in the area I check with them first.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

Warning: extreme rate hikes whenever they want. Extra Storage increased my rate from around $100 a…read moremonth to $200 a month. The only notice you get for this is a postcard in the mail, everything else they call and email to make sure they reach you. When I called to ask why my rate was increased they said it's based on market rates. I suspect they don't try to notify people of this by phone or email for a reason. So be aware Extra Storage can increase your rate by a lot after you have stored your stuff there, and of course they don't tell you this when you're first getting a unit with them. A slight increase I can understand but this feels more like practices that are designed to take advantage of customers. This location does have nice staff and is well maintained though.

I recently needed to upgrade to bigger unit since my wife and I have accumlated more things in the…read morepast 2-3 years. We went in and spoke to Gilbert to see if he had the next size storage unit available and luckily he did. Gilbert gave me the best rate he could find and we really appreciated his diligence and honesty in providing that rate for us. I would recommend this location to anyone looking for an honest, well-kept storage facility in the east valley.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!

The customer service shalini gave me was Phenomenal she also told me about the storage having to…read morehave insurance so I was prepared to do so She also told me about a unit that was a little small but I can manage to put some of my things in there for the time being I just moved to Arizona and she showed me and told me a lot of information that I needed to know about the storage unit I get this place a five star rating thank you Shalini you are the best

Don't try to rent a truck from these guys. We showed up the morning of our appointment and nobody…read morewas there. Had to get one from U-Haul up the street at the last second on the day of our move. Extremely frustrating.

I have had nothing but the best experience with Krystal! I have a storage unit for work purposes…read moreand she is always willing to help no matter what! Whether it's communication or moving purposes. Could not reccomend this business and location enough! She is always smiling and in the best mood so it makes me feel great about my decision to choose ExtraSpace!

My experience so far has been good. Casey was super helpful and the facility seems clean and is…read moreeasily accessible. We are storing furniture here to be donated to refugees and the location and space are ideal to hold everything we need to at a good price.